Empire Today

4.0(
124
)

About us

Empire Today Makes Shopping for Floors Easy. We've been a premier flooring company in Dallas, TX, for decades. Our local flooring specialists can help you choose the perfect flooring for your home. Empire serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, vinyl flooring, and tile.

Reviews
4.0124 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
11%
2
6%
1
11%
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Showing 51-75 of 124 reviews
Janita M.
May 2014
5.0
Yes, I recommend this pro
$7,000
They did a wonderful service. They are very down-to-earth. They moved all the furniture for us. It was really nice and they did it fast. I plan to use them this summer.
Response from Empire Today

"Thanks for sharing your experience! We were thrilled to read your review, and it’s wonderful that the installation went smoothly. We’re looking forward to working with you on future projects. Enjoy the new look and feel of your home! Jeanette Ramey, National Customer Service Manager"

Sydney M.
Mar 2014
1.0
I had used Empire Today years ago to order carpeting for our staircase and also to custom make five area rugs, all from the same representative. I called recently to see if Empire still would custom make area rugs to a customer's order and was told that they did; however, the rep I had worked with in the past no longer was employed there. I explained that I wanted a custom-made area rug in black 5.5 feet by 6 feet. They scheduled a visit for a representative to come to my house on the next day. and quot;Tommyand quot; arrived on time. I showed him the area rug that I wanted to replace and explained that I wanted a solid black 5.5 by 6 feet rug. He disappeared to his car for a few minutes to get samples. The first one he gave me was a salt-and-papper fabric (black and white). I explained again that I wanted solid black. He produced two samples for me and said that was all they had in solid black. I picked one for the area rug. Tommy started to write up the order but then said that he needed to speak with a manager about how to charge for the order, but all the managers were in a staff meeting at the time. I thought it was odd that Empire would send someone who didn't know how to write up an order, but then again, he apparently didn't know the difference between and quot;solid blackand quot; and and quot;salt and pepper.and quot; Tommy said that he would go back to the office, speak to his manager, write up the order and then come back in the afternoon. I asked him to call me first to be sure I would be home. I never heard from him again -- not that afternoon, as he promised, not the next day. Apparently, Empire didn't want the business, which mystifies me, because they knew what my order was going to be when I arranged for the visit.
Anyway, I went to Carpet Exchange in Dallas this morning. They quickly wrote up my order for the area rug in exactly the color and fabric I wanted and will have it delivered to me in about ten days. Now, that's service! I'll never use Empire again.
Response from Empire Today

"Thank you for making us aware of this situation. We are disappointed at the lack of follow up you’ve received, as this is not the level of service we expect for our customers. We understand that you’ve already gone with another company, but we’d still like the opportunity to address your concerns and make things right. If you’re still interested in speaking with us, please call us at 888-588-2315 x4195 or [email protected]. Thank you. Jeanette Ramey, National Customer Service Manager"

Ruben R.
Jan 2014
5.0
Yes, I recommend this pro
$7,000
They were professional, ontime and very clean. They explained the process before, during and after. The installers took pride in their work and it showed.
Response from Empire Today

"Thanks for sharing your experience! It’s always fantastic to hear from our satisfied customers, and it’s wonderful that you were so pleased with the installation process and the service you received. Enjoy the new look and feel of your home! Jeanette Ramey, National Customer Service Manager"

Sharon G.
Jan 2014
2.0
Were still working with them due to some issues we have been having since the installation. They were difficult to schedule with, very inconvenient.
Jeff M.
Jan 2014
1.0
I could not get past the ridiculously overpriced estimate. The estimate was more than double the price of a higher quality product that we found at a local business.
PHYLLIS D.
Dec 2013
4.0
Yes, I recommend this pro
$300
The installation was fast and cheap, however they damaged stuff in my bedroom, failed to put things back after moving the bed and stuff, and damaged my laminate flooring. That being said, the reimbursed me for the damages and were accommodating when I told them how poorly they did it.
Response from Empire Today

"Thanks for sharing! We regret the initial issues that occurred with your installation, but we’re glad that we were able to work with you to make things right, as we always want our customers to be satisfied with their entire experience. Enjoy the new look and feel of your home!"

Charla T.
Dec 2013
1.0
$10,500
We had our whole house re-carpeted by Empire last month. 7 days later we
find they double billed us. That's over $10,000 they owe us. You would
think one phone call would rectify the situation but oh no, WORST
CUSTOMER SERVICE EVER!! They still to this day refuse to refund us our
money. My husband has repeatedly contacted Empire, spoken to several
RUDE service reps who deny, deny, deny they double
billed us. One 30 second phone call to AMEX, who were incredibly
helpful, showed it is 100% Empire's fault, as there are two routing
numbers, which means two separate charges on their part. But still,
Empire refuses to acknowledge their and quot;mistakeand quot; (which feels a lot like
theft) and issue a refund. Our next stop? The BBB to file a formal
complaint, with the blessing of our credit card company.
Response from Empire Today

"We never want our customers to be disappointed in our service, and we regret the confusion that occurred with your billing. We understand your frustration, as this is not the experience we expect for our customers. We understand that we’ve been in contact with you and that the billing error has been corrected. Please don’t hesitate to contact us with any additional questions or concerns at 888-588-2315 x3555 or [hyperlink removed]. Thank you. Angelica Snell, Resolution Team Manager"

Joe N.
Nov 2013
5.0
Yes, I recommend this pro
$5,100
Wow! That best describes my experience. From initial call to Mike our sales person showing up to show us the products selections everything was smooth. The next day when the installers showed up, the worked quickly but paid attention to detail and kept the house clear of debris. Then post installation the walk through was efficient. I was amazed that I picked out my selections Monday night and by Wednesday morning, I had a new bathroom and game room floors. The follow-up and checks and balances by their customer service were impressive. I would do business with them again.
Response from Empire Today

"Thank you for taking the time to share your experience. We’re thrilled that you were able to enjoy our world-class service from start to finish. We love receiving customer feedback, and we’re looking forward to assisting you with future home improvement projects. Thank you. Angelica Snell, Resolution Team Manager"

Randy S.
Oct 2013
5.0
Yes, I recommend this pro
$8,000
We meet with Mike B. He came out to our house on a Friday night appoint. He was on time and very polite and professional. There was no high pressure sales tactics just a simple explanation of the special and a price. Carpet selection on special was exactly the type and style we were looking for with many colors to choose from. Within 2 hours we had made a decision and the price was 2k less than other local store pricing for our home. They were out the next morning and installed over 2000 sqft of carpet and tile. There were no problems with moving furniture or carpet installation work. They made it a fantastic experience and we just love our new carpet! Thanks Empire and Mike!
Response from Empire Today

"Thank you for taking the time to share your experience. We love receiving customer feedback, and we’re thrilled to know that you enjoyed your experience with us from start to finish. Enjoy the new look and feel of your home! Angelica Snell, Resolution Team Manager"

Irene W.
Sep 2013
1.0
$8,100
They're terrible. They ruined my floor when they came. I wouldn't tell anyone to use them, they did not respect my home, they did damage to my house and the company did not make amends with what they done wrong. When they came to my home they installed laminate and they cut the laminate at my front door and left the front door open and my hole house was covered in a fine layer of dust and I called them to see if they would send anyone to come and clean it and instead they said they would give me $500. They also knocked a window out and they did damage to the walls that I had just painted. So overall I was very disappointed.
Carol C.
Sep 2013
5.0
Yes, I recommend this pro
They did an excellent job.
Response from Empire Today

"Thank you for sharing your experience! We're thrilled that your installation went so well and that you're enjoying the new look of your home. Rebekah Clerk, National Customer Service Manager"

Aileen M.
Aug 2013
3.0
$1,500
They did it for the price they said and they came promptly and on time. I had a check for them ready. When I gave them the check, they told me they didn't think that they could authorize the check. They called in for verification, and they said they couldn't deposit my check at all. They apparently used some sort of third-party verification system that had red-flagged me because I don't normally write fifteen hundred dollar checks. I had just written a much larger check to a foundation company two days ago and they had no problems with it. This seems totally bizarre to me, and no other contractor had had any problems during the renovations we are doing now. I don't get it at all. I felt insulted and I will not be using them again. The job was delayed for two hours while they were there. The carpet was great and I'm happy with it. The sales rep had been very personable and we really liked him. That doesn't mean I'll ever use them again.
Response from Empire Today

"While we’re pleased to know that your installation went well and that you’re enjoying the finished product, we always want our customers to be satisfied with their entire experience. We regret the difficulty that occurred with your payment, and we will be following up with your shortly to discuss this matter in more detail. If you have any additional questions or concerns, please contact us at 888-588-2315 x4195 or [email protected]. Thank you. Rebekah Clerk, National Customer Service Manager"

Bobby J.
Jul 2013
5.0
Yes, I recommend this pro
$5,000
Called them and the sales rep (Chad) came out the same day. As other reviews have said, they had a "special deal" to get you to act on the offer quickly. Didn't really mind the tactic, as we wanted to do something quickly anyway. Very personable. Made sincere effort to get us what we wanted, not what he wanted to sell us. They said it would take a day and a half. The crew arrived on time, and went right to work. They ended up having to do a lot more leveling of the concrete than expected, but the price didn't change. They spent most of the first day leveling the floor. Had a combination across the rooms of carpet, old spanish tile, and linoleum. The second day the work was completed rapidly. They arrived at 7:30am and done by 3:30pm. Even put in the molding we purchased for them. Love the quality of the product (Mohawk) and the attention to detail of the install. Couldn't be more pleased with the results.
Response from Empire Today

"Thank you for taking the time to share your experience! We love receiving customer feedback, so we’re thrilled to know that you enjoyed the entire process with us. We always want to provide world-class service, and it’s wonderful that the installers were able to exceed your expectations. Enjoy the new look and feel of your home! Rebekah Clerk, National Customer Service Manager"

Mary A.
May 2013
4.0
Yes, I recommend this pro
$600
The experience with the sales rep was very helpful. She was polite and very personable and helped me weigh all of my options without pressing me in any direction. The problem came when the actual installers arrived. Firstly, they arrived 30 minutes late, and then sat in their truck outside my house for 15 minutes. Only when I walked outside and approached them did they get out. These two guys then proceeded to beat the gashes into my baseboards and into the bottom drawer of a built in cabinet set. When I called customer service the next day, they were very helpful. They apologized for what happened, and asked me to send in pictures, and they would reimbursement the cost to have the scratches fixed. I told them that i was not looking for monetary compensation, and that I was only trying to give them constructive feedback so that they had a better understanding of their installers performance. A week later I received a check in the mail for $60. Their customer service and corporate structure is well operated. The only week point came with the installation. I most likely would use them in the future, I will just request they send out their 'A Team' installers for the next go-round.
Response from Empire Today

"Thank you for sharing your experience. We love receiving customer feedback, and we’re pleased to know that your sales rep was so helpful in explaining your options. While we regret that there were some issues with your installation experience, we’re happy to know that we were able to help and that you are satisfied with the service you received. Please don’t hesitate to contact us with any additional questions or concerns, and we look forward to assisting you with future home improvement projects. Rebekah Clerk, National Customer Service Manager"

April M.
Apr 2013
1.0
Overall, we rated the whole experience as an F (Lousy). The sales man showed up 10 minutes before the alloted block of time. We live out in Sachse, TX. Once there, he asked many personal questions that we didn't think were appropriate (for example: he asked us where we were from, we said Dallas; he then asked, and quot;what partand quot;, we said Oak Cliff; he then asked, and quot;What part of Oak Cliff?and quot;. He also asked if we were alone in the home, then proceeded to go to rooms that were not on our list of rooms to discuss). As soon as he sat down, the sales pitch started; it did not stop (continuous) for one hour; when we tried to ask questions, he talked over us multiple times. He went to get the samples, brought them in and laid them on our counters. One sample had a long hair from a previous person; he proceeded to pull it off and place it on our floor. He did allow us some time to look over the samples while he did the measurements in the rooms we allocated.
Once we were done, we reviewed the samples we liked; he then made estimates for how much each sample might cost us. The prices were fair; the salesman was open to negotiating.
The most lousy part of the experience happened after I stated that we needed to think about the whole process before making a decision. I don't like making rash decisions or being and quot;forcedand quot; to make a decision; we needed to do the pros and cons. I wanted to review the process and make the best decision for our family (financing vs regular payment, which rooms we really wanted to do now vs later, confirm my husband and I were on the same page as far as which samples we liked best, etc.). The sales man told us that we needed to make a decision right then and there about the flooring, and quot;What do you have to think about?and quot;. When we shared what we had to think about, he proceeded to tell that if we didn't do the work today, and quot;The prices aren't guaranteedand quot;. We accepted this; we repeated that we still needed to think about it. The sales man would not leave; he stayed another 10 minutes repeating the same sales pitch over and over, sharing how his work requires long hour days, many miles of driving, many homes all through the metroplex. He became billigerent. Each time we tried to speak, he kept talking; ignoring our concerns. He stated that he didn't have time to come back and let us think about it. He told us that we didn't have to think about anything, that we needed to act now (LOTS OF PRESSURE). We did not give in and asked for his card. He initially refused to leave his card so that we could contact him later. He left, finally, but it was an unprofessional, rude and inappropriate experience.

Update: We received a call one day after our review was made. Roger called to convey his apologies for his sales rep's tactics and has offered to work with us, and quot;Send a senior rep to come and talk with youand quot;. We are still contemplating this. I have changed the professionalism rating from F to C based on this gesture. He seemed to understand our complaints. I will write another update if we do decide to get work done with Empire.
Response from Empire Today

"We were disappointed to read about your experience, as we never want our customers to feel pressured to purchase. The situation that you described is not at all in line with the world-class service that we expect for our customers, and we would like to learn more about your concerns with the sales appointment. A member of our customer service team will be contacting you shortly, and if you have additional questions, you can also reach us at 888-588-2315 x4195 or [email protected]. Thank you. Rebekah Clerk, National Customer Service Manager"

Kimberly K.
Apr 2013
5.0
Yes, I recommend this pro
$25,000
They did an amazing job. They were absolutely on time. They brought six guys in and moved additional furniture. They took off the existing baseboards and dusted after the project. Everything looks great.
Response from Empire Today

"Thank you for taking the time to share your experience! We’re thrilled that the installation went so well and that the installers went above and beyond to ensure you were completely satisfied. Enjoy the new look and feel of your home! Rebekah Clerk, National Customer Service Manager"

DeWitt T.
Apr 2013
5.0
Yes, I recommend this pro
$13,000
Salesman was prompt, knowledgeable and courteous. Chad Billings sized up the house and suggested a targetted selection. A decision was made about 6 pm Wednesday and the crew was on time the next day at 7 am. Crew of six went directly to work moving furniture, removing old flooring and preparation for hardwood. Crew worked under direction of an obvious expert named Edgar. Edgar was the key to an unbelievable experience. Although suffering a family loss during the week; Edgar persevered and delivered. The entire crew was courteous and respectful. They shared their KFC lunch with me one day. I got them some beverages for after work each day. They pulled up both bathroom camodes and properly reinstalled them with new wax rings. Each challenge was immediately met with a obviously well known solution. I was kept informed of progress and options. I am frankly so surprised at the way this went; it now seems to be a good dream since impossible in the real world. The floors look great. The crew spent all potential slack time on hands and knees polishing the floor to sheen. Again, unbelievable. Floors are off my list. Salesman appointment to full satisfaction in 48 hours.
Response from Empire Today

"We love receiving customer feedback, and we’re thrilled to know that you enjoyed our world-class service from start to finish. It’s always our goal to make the home improvement process as easy and convenient as possible, so we’re pleased that the installers were able to exceed your expectations. Thank you for sharing your experience! Rebekah Clerk, National Customer Service Manager"

Mary P.
Feb 2013
2.0
Not applicable
Response from Empire Today

"It’s disappointing to know that your sales appointment did not meet your expectations. We never want our customers to feel pressured to purchase, and we regret that this was your experience. We understand that you have cancelled your orders, but we would like the opportunity to learn more about your concerns with your sales appointment and to better explain our all-inclusive pricing and price match guarantee. A member of our customer service team will reach out to you soon, and you can also contact us at 888-588-2315 x4195 or [email protected] if you have any additional questions. Thank you. Rebekah Clerk, National Customer Service Manager"

Pat M.
Sep 2012
1.0
Yes, I recommend this pro
Read above.
Response from Empire Today

"It’s disappointing to know that you were not satisfied with your sales appointment and the price you were quoted. Because we are a full-service company, our pricing is all-inclusive and covers product costs, installation labor, and any additional requested services. We would like to speak to you in more detail about your concerns, and a member of our customer service team will be contacting you shortly. Thank you. Rebekah Clerk, National Customer Service Manager"

James L.
Aug 2012
4.0
Yes, I recommend this pro
$2,667
**Update**

I just want to add that I was never contacted as the member states to resolve this issue. At this point I would still use them again but would be more diligent to not let them leave without additional inspection. I cleaned the stains and have since trimmed all the carpet fibers I found.

I also have moved since the installation so this is no longer an issue.
Response from Empire Today

"We are glad that you were satisfied with your experience overall, but are disappointed that there were some issues that were not addressed. A member of our customer service team will reach out to you to discuss further and to resolve any open items. If you have any questions, please contact us at [email protected] or 888-588-2315 ext. 4195. – Rebekah Clerk, National Customer Service Manager"

Kelly C.
Jul 2012
5.0
Yes, I recommend this pro
$6,000
I am so sorry I cant remember our salesman's name but he was NO pressure. I actually called him months ago. He cameout- I wasnt able to ourchase- called him back recently and was able to go forward. NEVER a bit of pressure - then the installation team that came out- lead by Juan- was AMAZING. Literally we chose our laminate from sales, paid and the NEXT NIGHT our house was a laminate house- no dust, no mess- nothing to put back but a few knick knacks. AMAZING. Had I only known it would be so easy I would have done it a LONG time ago!
Response from Empire Today

"It’s wonderful to know how enthusiastic you are about your installation! We always want to make the home improvement experience easy and convenient, so it’s great to know that you were able to enjoy our next day service. We’re glad that the sales rep and installers were all so accommodating, and we’ll be sure to pass along your compliments to them. Enjoy your newly renovated home! Rebekah Clerk, National Customer Service Manager"

Chandana H.
Jul 2012
3.0
$4,775
I was not at all impressed with how the Empire make the price estimates. They DO NOT MAKE A BREAKDOWN of the estimate (labor, material, price per s/f etc) and only rush to make a whole amount out of nothing. For just 550 sq foot of floor area with laminate they charged me a whooping $5000. Before coming to that magical price they showed that they are coming down from $24000 (thinking we are fools) . They will really try to fool the customer with the numbers and make you feel that it is a big bargain. Beware!!!. I have repeated asked the agent who came to make an estimate to make a breakdown but he did not want to do that as he could not come to $5000 in any way. I wanted to get it done the next day so I went ahead with them ( other companies wanted over 1 week of waiting). But it came at a price. Another thing is they DO NOT HAVE A SELECTION OF THE HARD WOOD OR LAMINATE TYPES TO SELECT FROM. I was shown only 2 types on laminate, 4 types of hard wood. They have NO SHOW ROOM TO VISIT and select.Therefore you end up settling for what they have. They boast about the reputation. But actual PRICING IS NOT UP TO THE REPUTATION. They charged FAR MORE THAN IT SHOULD BE.Therefore I WILL NEVER call them for any other future business for my home. ( I have to make the upstairs too). After making a complain, I got only $250 refund.I have to admit that the INSTALLATION WAS VERY FAST AND PERFECT. That was the only thing I am happy about. But for the sky high price they charged that was the only consolation I have. My advise : Be careful when comes to the pricing. Always ask for a breakdown, price of the hardwood or laminate per sqft, ask for more designs. ( all these I asked but the person was reluctant to do so).
Response from Empire Today

"We’re disappointed to know that you were not satisfied with our pricing. As a full service company, our pricing is all-inclusive and covers product costs, installation labor and any other requested services. We’re pleased to know that your installation went well, and we will have a member of our customer service team follow up with you soon to discuss your concerns with your sales appointment and pricing. If you have any other questions or concerns, please call us at 888-588-2315 x4195 or email us at [email protected]. Thank you. Rebekah Clerk, National Customer Service Manager"

Jennifer M.
Jun 2012
3.0
I filled out the estimate request form online and an 'Empire Today' rep showed up the very next day. The sales rep was very friendly. She brought many samples and laid them all out for my wife and I to look at. There was something about her sales pitch that I thought was a little strange though. She told me that the empire today installers could install the very next day and didnt need to acclimate in my home first. She said that if other manufacturers say their product needs to acclimate then it is inferior. I find this hard to believe because I have been looking at flooring for quite some time now and all the manufacturers of flooring from solid hardwoods to laminate say their product needs to acclimate. The company seems to have mostly laminate products that in my opinion were not the impressive, and looked fake compared to to higher quality brands you can find at retail stores such as Lowes. The sales rep did show us some engineered samples but she only had 3 choices. She did not show us any solid hardwood samples. We asked for a quote on the engineered wood and was quoted over $10000. Ultimately we did not go with this company mainly because of the price.
Empire today quoted us over $10,000 for engineered wood and we were able to get a high quality solid hard wood installed by another company for slightly less.
Response from Empire Today

"We regret that your sales appointment did not meet your expectations. We strive to provide our customers with world-class service and help them find the best product for their home and budget, and we never want them to be disappointed. We understand that you have gone with another company, but we’d still like to speak to you about your experience. A member of our customer service team will be contacting you soon. Please call us at 888-588-2315 x4195 or email us at [email protected] if you have any questions. Thank you. Rebekah Clerk, National Customer Service Manager"

Jason A.
Jun 2012
5.0
Yes, I recommend this pro
$2,000
We had a great experience the whole way through. No pressure, no tactics; just a nice person (Don) who came to our house and patiently waited for us to look at, stand on, and take all over the house, the samples he brought over.
When the first estimate came in, he realized it was LOT of money (and gt; $12k), so he immediately called his office to ask for a multi-product discount. He easily got one and that dropped the price by $7k. The floor we were looking at was a very expensive wood floor. We didn't ultimately get the wood floor but we did get the carpet we looked at.
The price of the carpet was actually more than I expected and when I called to cancel the installation (due to lack of $$), I was greeted with an offer that lowered the price another $800 off the carpet only. Again, there was no pressure AT ALL; the person I was talking to (Chris) simply informed me that due to other cancellations in our area and an overstock of the particular carpet we wanted, an additional discount could be applied. He gave me no deadline; he simply updated our order in the system and told us that if we wished to go forward, I could call the customer service number and anyone could take care of us. GREAT GREAT GREAT!!!
The only thing I would've changed is the first impression of the installers. I assume Empire uses independent crews to install the carpet because our installers showed up in a personal truck that was kind of beat up. Neither installer was wearing a uniform or ID. I'm probably being picky but I expected just a little more. The installers were, however, friendly, professional and excellent. They installed the carpet without any issues and it looks great!
THANKS EMPIRE!!!
Response from Empire Today

"Thank you for sharing, it was great to read how enthusiastic you are about your experience! We’re happy to know that we were able to work with you throughout the entire process to ensure that you received exactly what you needed. Enjoy the new look of your bedrooms! Rebekah Clerk, National Customer Service Manager"

Barbara
Apr 2012
1.0
$6,000
Extreme high-pressure sales tactics. Not to mention extreme flattery. They insisted that we remove all furniture from the rooms. (Every other time I've had carpet installed, the installers moved whatever needed to be moved - not me.) I had to buy the installers lunch in order to get them to install the rooms in the order I wanted them. (I wanted the front bedroom done first so I could get the furniture back in that room because it was preventing me moving about the house.) They promised a $100 gift certificate to my son for referring me to them. He never got it. The installers ripped a handbag that was hanging on a hook in my closet. (I also had to remove half my clothing from the closet - everything that was below 4 feet off the ground.) Getting them to pay for the handbag was horrific. They wouldn't even talk to me until I put a video up on YouTube. To make a long story short - after waiting on the check for four weeks and not receiving it, I called and they said they would reissue the check. Three days later a check arrives. I assume it's the replacement. But it isn't, it's the original check. I find this out after I've taken it to the bank, deposited it, and then get hit with a fee because they've stopped payment on it. It only got worse from there. When I called customer service, a "manager" informed me that they were a large national company and that they had policies and procedures in place, that I probably couldn't understand. The implication that I'm either stupid, ignorant, and/or unimportant never goes down well with me. I won't use them again, and I'd advise anyone considering them to look elsewhere.
Response from Empire Today

"We’re disappointed to know that you experienced issues with your installation, and we regret the confusion that occurred with the refund check. It’s our understanding that we were in contact with you about these issues when they occurred and that everything has been resolved. If that’s not the case, or if you have additional questions or concerns, please call us at 888-588-2315 x4195 or email [email protected]. Thank you. Rebekah Clerk, National Customer Service Manager"

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FAQ

Empire Today is currently rated 4.0 overall out of 5.
No, Empire Today does not offer free project estimates.
No, Empire Today does not offer eco-friendly accreditations.
No, Empire Today does not offer a senior discount.
No, Empire Today does not offer emergency services.
No, Empire Today does not offer warranties.