Dura-Tech Foundation Repair Systems

In the first couple of days of them starting the job seemed to go well. I gave them a post dated check when they asked for half down, but I was not comfortable with that. Todd wrote on the contract they would not cash it until the customer was satisfied and gave approval. When I left the house one day to take my car to the shop I returned to find that they cleaned up and took off, leaving the job unfinished. My check was cashed that same day. My flooring was cracked, walls and windows were cracked, back door off-set, and there was a big slope in the floor. There was not one single cracks anywhere prior to them touching my house. When I brought it to Todds attention he said, "we're not responsible for damages done". Really!! Todd actually said to me that I told them they were finished, lol. How would I even know that, plus I wasn't even home at the time? After 2 years of calling Todd, and sending many emails, the last message stating I was filing a law suit. I finally heard from him and he sent his 2 man crew out. They ended up screwing up my whole house! Luckily, I took video of the damages done while his crew was still here, and it was a lot more than just cracks throughout the inside and outside of my home. I knew to take video since they wouldn't take responsibility in the past. I actually had no cracks prior to their return because I already had their initial damages fixed. They broke windows, siding, walls, the hardwood floors, tile, and even left a floor joist bouncing around. They separated the ceiling, in the entire room, from the wall, separated the back steps from the house, and separated the bottom of the french window! When I contacted Todd he said he would send a 3rd party contractor, because his crew made false accusations that i was telling them how to do their job, by providing lunch and drinks i guess. Maybe they stated I was the problem because I was the only one inside the house, when at least one of them should have been but wasn't, when they were lifting. I yelled for them to stop when the whole ceiling broke and was separated half an inch from the wall. I just had that room painted to. After causing destruction to my house they said they needed additional materials and would return in a few days to finish and reset things. Todd, the boss, said they were done! Todd never even came out to my house to inspect their work and he never sent that 3rd party foundation repair guy' but I was insulted and shown zero professionalism. Good thing I had a structural engineer come out within days of them leaving my house a mess. They actually took measurements, unlike Dura-Tech foundation repair. Guess what, they were negligent. They raised it too high! The ceiling being away from the wall told me that but measurements are ideal for court purposes. I would have already filed a suit on them but had to go through the lost of my dad, grandmother, and pet. I will soon file a complaint with the BBB and file a law suit for what they did. I feel no concern for my property and a serious lack of respect was shown and I wouldn't wish that on my enemy.

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The onsite foreman was knowledgeable and professional. He and his crew started, performed and completed the job in one day. They were careful with the jacking procedure to properly level the foundation, preventing window breakage but ensuring that the back door sealed sufficiently. The crew was conscientious about minimizing damage to the shrubs and cleaned up the area after the job was done. Dealing with Todd was a pleasure. He is honest and easy to work with.

***6/5/2015*** DUE TO YOUR PROFESSIONALISM in how you resolved this situation, I'm going to update my reviews to a A as I don't think you should pay for a mistake forever. I hope this experience made you make a few changes and I definitely learned a lesson about dealing with contractors, sub contractors and businesses. Thank you for doing the right thing :-)

Every thing went very smoothly. I was very satisfied.