Fast, affordable, and professional plumbing company with kind and honest employees! They explained what caused the problem, and even advised how to prevent a similar future problem. They did a wonderful job. Very pleased with their work, would highly recommend them to everyone!
Description of Work: Home Plumbing Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet P.
12/2017
3.0
plumbing
 + -1 more
Everything is still unresolved. they did not fix the leaking faucet rather than repair the spicket they just cut it off. The toilet and sink are fine though.
Description of Work: I have used them twice in the last few weeks. They have worked on installing a new water line for a toilet and installed a waterline for a sink. I had a leaking faucet outside that they cut off of my home.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James O.
06/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Prompt, courteous, efficient, tidy, work guaranteed
Rating Category
Rating out of 5
Yes, I recommend this pro
KELLY D.
08/2015
4.0
plumbing
 + -1 more
It was a lot more expensive than I was expecting.
Description of Work: Repaired misc. plumbing items found by home inspector
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Patricia R.
06/2013
5.0
plumbing
 + -1 more
They were prompt. Their pricing was above average, meaning it was less than most of the others that I've had in the past.
Description of Work: Justice Plumbing took out a sink and replaced it. I also had a toilet that backed up and they were able to take care of that without any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Al J.
05/2013
5.0
plumbing, drain cleaning
 + 0 more
Great...once he located the main line, he was able to cut it out, replace the affected line, put in the new and quot;Yand quot; cleanout, and close it up, finishing up quickly and cleanly.
Description of Work: Justice Plumbing came out, responding to our need to clear a plumbing blockage caused by a root invading one of our main lines. He was able to find the main line, cut it out, replace it, installed a "Y" (for easier future cleanouts) cleanout and got us back into service. We were very happy with the guy's ability to take care of the problem, not try to "upsell" us to anything and get it done quickly and at a most reasonable cost...would utilize him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
marguerite J.
12/2012
5.0
plumbing
 + -1 more
Mike from Justice appeared in my driveway in about ten minutes after I called. By this time I had located the area where the leak seemed to be coming from under the house, and he got right to work. He was so efficient, stopped the leak, bailed the 25 gallons that had collected under the house, and repaired the pipe. All in about an hour. A very reasonable bill and a very nice person. Rescued us! Really knew what he was doing.
Description of Work: I arrived at our lake house and saw a flood! Entire front yard underwater and water streaming down driveway. My husband was about 50 miles away and, as it was a house new to us, I didnt know how to turn off the water from t he street or at the house. I didnt even know where the water was coming from! I frantically called Justice Plumbing from my cellphone -- had never used them before, but had been looking at potential plumbers in Granbury in case we ever needed one for our weird sewer system and had them high on my list. They werent sure if someone could be freed up right away and said I might be charged after- hours rates, which kicked in in about an hour. I must have sounded hysterical because the receptionist then said someone was finishing up nearby and would come right over.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Janice S.
06/2012
3.0
plumbing, water softeners
 + 0 more
Sounded like too many sour grapes -- I didn't go with them. It is quite possible that they do very good work, but I was too uncomfortable with their apparent relationships with other vendors and contractors to try them.
Description of Work: Was referred to them by Lowe's to install a whole house water filtration system and water softener on a new home where they had been the subcontractors. They immediately began by bad-mouthing the name brands sold at Lowe's (sort of biting the hand that fed them), and tried instead to sell me on a brand that they resold (for a substantial percentage, I am sure), all of which would have more than doubled my cost. I felt that this was particularly bad form when all I wanted was a price to install appliances I had already chosen. They also bad-mouthed the building contractor they had previously been working for (who was the builder of my house - who had been wonderful to us), and said they weren't associated with them anymore.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Andrea L.
02/2012
2.0
plumbing
 + -1 more
A single plumber showed up the the first day and left after an hour, saying the job had been completed. That seemed like it was a bit too quick to be charging over $600 for the job. When I inspected the lines after I got home from work, I found a number of problems - the main ones being that the expansion tank had been installed on the wrong line, the well line had been left uninsulated and there were gaps in between the segments of insulation. I called the supervisor who was very apologetic and told me both he and the plumber would be back the next day to fix the problem. I asked them to put the expansion tank as close to the well pump as possible since this would limit perturbations in the line. Since that would put the expansion tank up against the uninsulated, north facing wall of the attic, I asked that they insulate the tank to ensure that any water in the tank would not freeze. When I got home from work the following day to inspect what they had done, I was told that they had trouble breaking the well line to put in the expansion tank and opted to relieve the pressure in the line by directing the water to the eaves of my attic. This had left quite a bit of wet insulation in my attic and the eaves (including the wood joists) of my house soaking wet. I also found wet paper towels under a layer of insulation right next to my ceiling joists. I spent a couple of hours that night in my attic trying to dry out my house. The expansion tank had been insulated by some of the wetted insulation which they had stuffed into a garbage bag and quite a bit of garbage including left over insulation pieces and insulation self-adhesive tape had been left strewn about the attic. I called the supervisor who assured me that he would come out and replace the insulation which had been soaked, remove the and quot;insulationand quot; from the expansion tank, and address a couple of other minor issues I had with their work. He showed up early the next morning and addressed my concerns. This was not a complicated or difficult job and I certainly did not feel satisfied with this company, especially for the price I paid for their work. The supervisor's continued efforts to rectify the mistakes that were made, even after payment was recieved, are the only reason that Justice Plumbing did not get an F rating.
Description of Work: Due to the extreme winter we had in 2010, the uninsulated pipes in my attic froze for a week. We also had a problem with our main line between our well pump and holding tank which was unsecured in our attic and would make loud noises whenever the well pump kicked on. We hired Justice Plumbing to insulate all the pipes in our attic, put in an expansion tank on the well line, and secure the line from movement.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$660
Andrea M.
04/2010
5.0
plumbing
 + -1 more
It was great I would use them again.
Description of Work: Replace a drain, we were having a family wedding and I had out of town guests. Justice came out that morning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Carolyn P.
02/2010
5.0
plumbing
 + -1 more
Called their 24 hour service line at 730 am on Sat. morning, they returned my call within 30 min. They arrived at my house at 930am was completely finished by 10:40am. Very professional. Did not try to sell me something I did not need. Would definitely recommend them.
Description of Work: Replaced heating element in Hot Water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Donna A.
05/2008
5.0
plumbing
 + -1 more
They are great. They don't start charging for the job until they are actually here and working on it. The are very pleasant to work with and clean up really well when they are finished. They also offer emergency services even coming out Christmas Eve to clear a toilet. They also tell you how much the job will cost before they start working and charge a fair price. I will use Justice Plumbing for all future plumbing needs and have recommended them to friends and family.
Description of Work: I have had them out for numerous plumbing projects, from clearing drains, to adding spickets outside, to any other general plumbing work needed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Filtration and Softening
FAQ
Justice Plumbing is currently rated 4.4 overall out of 5.
No, Justice Plumbing does not offer free project estimates.
No, Justice Plumbing does not offer eco-friendly accreditations.
No, Justice Plumbing does not offer a senior discount.
No, Justice Plumbing does not offer emergency services.
No, Justice Plumbing does not offer warranties.
Justice Plumbing offers the following services: Full Service Plumbing Company