About us
Texas Tree Surgeons is owned by Dallas native and ISA Board Certified Master Arborist Amy Langbein Heath. We offer tree trimming, tree removal, stump grinding, tree preservation, cabling and bracing, pre- and post-construction care, diagnosis and consultation, insect and disease control, fertilization, emergency service, and storm remediation for both residential and commercial customers. At Texas Tree Surgeons, we love trees, and we are committed to offering superior tree care services. We love what we do, feel lucky to work together in the tree care industry, and are honored to have so many clients entrust us with the care of their trees.
Business highlights
Services we offer
Arborist Consults, Certified Arborists, Deep Root Fertilizing, Disease Diagnosis and Treatment, Stump Grinding, Tree Cabling & Bolting, Tree Removal, Tree Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Service was performed and I was invoiced and paid online. I love the fact that I did not have to take off work to get the service done and that everything was proposed and invoiced electronically. The service was done as agreed upon. I felt the pricing was fair and would not hesitate to use them again.
The crew of 4 and the Arborist arrived on time and the work was completed in an hour and a half. The crew addressed any questions we had while the work was being done and did an excellent job of cleaning up after. We are very pleased.
Dallas Tree Surgeons worked on this same large live oak 2 years ago after our last large ice storm and did a great job then. We left the tree alone for 2 years to allow it to recover from that damage and resultant pruning, It has done well.
Having a professional, trained tree expert evaluate what the tree needs is a great comfort to us. We will continue to use Dallas Tree Surgeons. Highly recommended!
I have a red oak in my front yard that was starting to have some low branches. I also have a pecan tree in the back yard that had a couple of broken branches from the ice storm two years ago.
Contacted them on Monday and made an appointment to have an arborist come out on Friday. Jade recommended doing a trim on the oak and just cutting out the two broken branches on the pecan. She said no need to do anything to my other pecan trees as they are self pruning.
The crew came out the next Tuesday and did the work. I am no expert, but it looks like the work done was good. They clean up and chip and haul off all the limbs that they cut out. After they left you could not tell that they had been there.
We bought a house in September and needed some trees trimmed and a few removed. Dallas Tree Surgeons came out to give us a quote for trimming and removal in both front and back yards. The arborist was very professional, made notations of the work to be done as we walked around the yard, and emailed the proposal to me shortly afterwards.
The day they came to do the work, my wife was at home and I asked her to send me a few photos after the job was finished. I was surprised to see that one of our medium-sized trees in the backyard had been removed when it was only supposed to be trimmed. I immediately reviewed the proposal, which to my surprise, indicated that tree was indeed to be removed, despite conversation that it was only to be trimmed.
I contacted DTS right away and explained the situation to our arborist. He recalled our conversation that the tree was only supposed to be trimmed, but that he documented removal of the tree in error. Shame on me for not catching that on the proposal, but the price was in line with trimming the tree so I didn't notice it. Our arborist immediately offered to replace the tree at no extra charge, which was a satisfactory resolution to me and my wife. They recommended waiting until trees were dormant and just installed a nice size replacement last month.
Overall, I thought Dallas Tree Surgeons did a good job, made an honest mistake, but resolved the situation fairly and to our satisfaction. I would feel comfortable hiring them again but would definitely pay much closer attention to the trimming and removal notations on the proposal to make sure they were correct.
Excellent job and price! First rate company. On my saved list. Thanks, guys!
"At Dallas Tree Surgeons, we value all relationships and understand the importance of the relationships that our customers have with their neighbors. We were contracted to remove the portion of the tree that had fallen (over 1/3 of the removal was on the neighbor’s property). Since the customer was aware of the day that we were coming to perform the removal, we understood that we would have access to provide the services. Our crews always knock or ring the bell prior to beginning work on a property unless otherwise directed. It is unfortunate that this situation created friction."
When the representative came on Monday he examined tree and said bolting the Tree and putting a cable across the split area will bring the tree back together within the next year. I am trusting they are right, and if so the money was well spent. Very professional and was able to come before the next bad wind storm. I don't think the price was high just don't know what is reasonable
Licensing
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