Approved ProDFW Floors
About us
We are a 23 year old Flooring, Resstoration & carpet cleaning company that is locally owned and operated here in Garland. We only hire IICRC certified technicians, who work directly for us, and we maintain an "A" rating with the BBB. We use a professional truck mounted system called the Pro Chem 405, and all of our solutions are 100% water soluble, EPA approved, and pet and people friendly. We will sometimes assess a fuel charge of $12.95 or more, depending on the distance we are travelling to a job site, and there is an additional service charge for emergency or after-hours work. We accept claims for all major insurance companies.
Business highlights
Services we offer
Tile and Grout cleaning, Carpet &Wood floor ,UPHOLSTERY CLEANING. NEW FLOOR REPLACEMENT. FLOOD SERVICE.AIR DUCT CLEANING, CARPET REPAIR, CARPET STRETCHING. Oriental rug, cleaning ,pet odor removal.
Services we don't offer
PLUMBING, ELECTRICAL, CHIMNEY CLEANING
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Zelle
- CreditCard
- 29
Assorted photos uploaded by DFW Floors
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 8% | ||
| 17% | ||
| 8% | ||
| 0% |
Filter reviews by service
"We thank you so much for your review and appreciate you. If anything we can do to help you just let us know."
"Thank you so much for taking the time to let us know how happy and satisfied you are"
"Thank you Miss [Member Name Removed] for taking the time to let us know that you’re happy with the work that we’ve done for you. There’s anything else we can do for you. Please feel free to call us. Have a great day."
"Thank you so much we appreciate you. We’re so glad that you are happy and satisfied with your tile cleaning service."
The dispatcher was helpful and very pleasant, dealing with my schedule changes and the technician was efficient and friendly.
He cleaned all these rooms in about an hour and spots that I didn't think would ever come out are completely gone. No high-pressure sales tactics to buy this add-on service or that, just did his job, suggested a protectant for the high-traffic area that I thought was permanently stained, and left the job clean and neat. The carpet is fresh and looks new and it only took a few hours to be dry to the touch.
"Thank you so much for your review! Please let us know if there is anything else we can do for you!"
"I'm very sorry to hear that you had a bad experience with us- for this and other reasons, Ricardo is no longer with our company. As always, we invite you to let us know if there is any kind of issue with our service so that we can at least attempt to make it right. We hope that you will give us another chance!"
"We are truly sorry that the work we completed for you was not to your satisfaction, however, the issue you are having is with the pet odor- which you declined to treat fully. In order to remove the odor, we would have had to do a full scale pet treatment, including cleaning and sealing the subfloor, but you didn't want to pay for that service. We have already refunded half of your money, and have re-done the rejuvenation- you stated to us that the carpet looks fine, it just stinks(It needs a full pet treatment). Please understand, all we have tried to do is satisfy you without giving our services away for free."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.