Lex's Plumbing

Extremely well!!

No problems

Excellent service!!!!!!!!!

unknown

unknown

It was fine. The installation went well and no complaints.

Noticed leak on a Sunday morning, called Lex's Plumbing because they had done some work for my parents and my mother felt that they were knowledgable and honest. Man that answered phone said they could come out on Sunday but we would have to pay an after hour charge because it was Sunday. We were fine with that and he was at our house one hour later. As soon as that was fixed, we had a few other projects we asked for a price on and had him do since he was there. He ended up not charging us for the leak that we orginnally called him out for and we were so impressed with how fair and honest he, Alex, was that we are having them come back to do an entire plumbing check on the house. Alex is a master plumber and owns the company. I will definatly use them again. They will be who I call when I need plumbing work done. I am also going to have them come out every year to flush my water heater tanks.

I scheduled them through my home warranty so I didn't have to pay anything. There was a slight difference in what was supposed to be there and what was installed because of a miscommunication.

They are an excellent company. I would rate them A all the way.

The service was fine. The man who came out was fine, but his workers who actually did the work were probably better. Clean up and professionalism were average.

The part isn't manufactured anymore, but they went out of their way and were able to track down the part for us. They were very reliable, prompt, and pleasant.

I had a very good experience with him. He was sent by the home warranty company. So, all I had to pay was the service call of $60. It is their fixed rate for garage, door repairs, or plumbing. He came out very quickly after I had called the home warranty company. I will use their services again in the future.

I submitted a trouble ticket with my home repair insurance on February 20, 2010 to report a leak in one of the bedrooms in my rental home. Lex’s Plumbing was assigned for the repair. Lex’s Plumbing first arrived to the rental property on February 23, 2010. The initial diagnosis was a wet spot in the bedroom and that they could not do any work because they could not duplicate the leak. I was not satisfied with this diagnosis and told them that there is a bathroom behind the bedroom wall. I asked them to check the bathroom and they told me that this is not related. They refused to go and see the bathroom. Lex's Plumbing reported the incident as a spill to my insurance. Within a week, my tenants informed me that the leak had not stopped but, in fact, had grown to two spots in the bedroom. Lex’s Plumbing returned on March 3, 2010 with a more experienced plumber. By this time, I had done some further investigation and discovered that there was standing water behind the previously mentioned bathroom toilet. Lex’s Plumbing new diagnosis was a cold side slab leak under the hall bath. I further questioned the plumber’s diagnosis and asked if the leak could simply be from the bathroom toilet. The plumber said no and assured me that this could not possibly be the cause. His estimate was a cost of over $2,000. Because I distrusted the diagnosis, I decided to get another opinion. I searched for another plumber on my own using Angie's List because the leak had now been around too long. The new plumber conducted his own investigation. Within minutes, he returned with his diagnosis of the leak to be caused by the stop and supply valve on hall bath toilet. Because of the missed diagnosis, I had to pay for the repairs on my own and not through the insurance. Now, I filed a claim with the insurance and may, or may not, be reimbursed because of Lex's Plumbing misdiagnosis.