About us
Business highlights
19 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
5.01,052 Reviews
Showing 726-750 of 1052 reviews
Don S.
02/2012
plumbing
+ -1 moreI called Legacy Plumbing around noon on Monday. Spoke with the owner, Theron. He set me an appointment for Thursday. My appointment was 12 to 2 pm. They had a cancelation for their appt. prior to mine and called to see if they could come out earlier. They arrived at approx. 10:45 am. with a two man crew. Matt was the lead man on the crew. He was very friendly and professional. He quoted me the prices upfront. Even though he encounter some unexpected situations, he worked through them and did an "A" job. Cleaned up and took the debris with them. Will definitely use Legacy for my plumbing needs in the future.
Description of Work: Replaced the chrome P-trap and the drainpipe under the sink in the master bath. Replaced the shutoff valve and water supply line to the toilet in another bath.
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Yes, I recommend this pro
$223.2
Pam D.
01/2012
electrician, heating & air conditioning/hvac, gas leak repair
+ 1 moreThey were two young, clean cut, nice men. Very pleasant and personable. They discovered some problem in our attic and corrected it at their cost. They cleaned up their mess. The power went off when they were here due to nothing by them and they worked with my husband to get it back on. We were delighted to have them. We woke up in the night very cold and they had forgotten to turn the furnace back on. That was the only stitch. My husband got up and moved the cars and flipped the switch to turn it back on. If he wasn't here I wouldn't have had any earthly idea of what to do. He was here so no harm done to us in particular. They were very good. They fixed things that weren't in their bid that they hadn't seen at no extra cost.
Description of Work: They installed a gas line and cook top. I changed from electric cook top to gas cook top so they installed that.
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Yes, I recommend this pro
$400
Denise B.
01/2012
plumbing, water heater repair
+ 0 moreExcellent experience from start to finish.
Description of Work: Matt and his assistant came out promtly to install 2 water heaters. They were extremely professional and very easy to talk to. They also installed a recirulation pump for instant hot water and how nice it is to not wait 20 minutes for the water in the shower to get hot. $$$ savings yes. They are coming back to install a new garbage disposal tomorrow.
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Yes, I recommend this pro
$2,800
JEFF R.
01/2012
plumbing, water heater repair, gas leak repair
+ 1 moreExcellent phone skills--and information with calls to Legacy Plumbing. Very professional. Matt, Repair specialist arrived at appointed time and did an excellent job with providing information, and answering questions--and installing the new gas water heater. Obtained the correct information from the City of Coppell for installing a new water heater--and gave me the city inspector's name and phone number for the required inspection; this was completed the following week and the hot water heater was of course found to be in compliance with city standards/requirements. Great service! Very recommended!
Description of Work: New gas hot water heat--purchase, installation, and removal of old water heater.
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Yes, I recommend this pro
$1,062
Leland F.
01/2012
plumbing, drain cleaning
+ 0 moreGot a phone call about an hour after emailing thru Angie's list ON A SUNDAY. Schedule the appointment for the following Wednesday (my first free day). They called at lunch to let me know their appointment prior to mine cancelled so they were able to meet me earlier. Very friendly and professional service.
Description of Work: Cleared a drain in one toilet. Replaced the water supply and tank equipment in another.
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Yes, I recommend this pro
$300
M'liss E.
01/2012
plumbing
+ -1 moreExcellent service, professional and knowledgeable, extremely reasonable prices. Quick to set up appointment, very thorough in going over est costs. Explained what he was doing and why. Will definitely call Legacy in the future for any plumbing needs.
Description of Work: Find and repair line leak.
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Yes, I recommend this pro
$401
Jill H.
01/2012
plumbing
+ -1 moreAfter MUCH frustration with our warranty company, I called Legacy Plumbing to come out and check for the existence of a possible leak behind the refrigerator. We were having problems with our hardwood floors separating at the seams on the other side of the wall that separates the kitchen and the hallway. We were not certain that a leak was still active, as we saw no other evidence of moisture. Wayne did exactly what we asked him to do, which was give us peace of mind. He checked every possible source and route the water would take if there was a leak, and looked in every place imaginable around the affected areas. What he DIDN'T do was come in our house, take a quick look, see no visible water on the surfaces, and look at me like I was crazy and tell me that there couldn't possibly be a leak. Wayne was FANTASTIC. Not only did he check everything, he thoroughly explained to me (and to my husband over the phone), his suggestions for how to proceed and why, all the while minimizing the "damage" due to the search. In other words, he did not leave giant holes in my walls upon completion. He was friendly, courteous, and professional, but also very matter-of-fact. At no time did I ever feel he wasn't being straight with me. I highly recommend this company. Thank you, Wayne!
Description of Work: Checked for leaks behind the refrigerator and around the kitchen sink, under the sink, and around all the cabinets, nooks and crannies between and around the two possible affected areas. Also measured the water pressure throughout the house to ensure that there were no problems there.
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Yes, I recommend this pro
$107
Xavier J.
12/2011
plumbing
+ -1 moreThey were on time. They did a good job. They were a little pricey.
Description of Work: We had problems with our water pressure.
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Yes, I recommend this pro
$100
Angela N.
12/2011
plumbing
+ -1 moreThis was the 2nd shower valve we had to replace in 2 weeks. (different bathroom) I called Legacy to save money over the previous plumber - turned out I only saved $20. The plumber spoke to my husband in as if he were a child and my husband found it quite insulting, especially since he's extremely handy around the house and we had just had this done on a diff shower a week before (and I forbade hubby from taking a hacksaw to the handle like the plumber did on the last one - which was a successful repair). This plumber had to do this same repair in the same manner. The biggest difference was how the plumber dealt with my husband.
Description of Work: repair/replace shower mixer valve
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Yes, I recommend this pro
$170
ROBERT N.
11/2011
drain cleaning
+ -1 moreThey had to come out and look at the sewer lines. The roots had finally started blocking the pipes. They got rid of the roots. They did everything I asked and I think they did a great job. The prices were reasonable. They came out and put more dirt to add extra compression at no charge. They also explained to us everything that they did. Lastly, they removed all the scraps and cleaned the entire area.
Description of Work: Sewer lines were backing up in the toilets.
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Yes, I recommend this pro
$2,100
Sherry D. S.
11/2011
plumbing, drain cleaning
+ 0 moreMatt and his assistant were very professional and took care of the plumbing issues quickly. I greatly appreciated their attention to fixing problem and their friendly, but professional attitude. I will absolutely call Legacy Plumbing for any and all plumbing needs I have in the future.
Description of Work: After determining the problem (leak from an upstairs toilet which was not seated properly) toilet was reseated. Also fixed a broken shower hot water control and installed two flush kits. Before they left, Matt also cleaned a bath faucet and drain in an upstairs tub.
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Yes, I recommend this pro
$450
Shirley M.
11/2011
water heater repair
+ -1 moreAfter checking Google and AngiesList recommendations, we felt comfortable with calling LP. We did not call anyone else, so I cannot compare their price. My husband called on a Monday morning. They gave an estimate of possibly later that afternoon (which was fine), but contacted us to say they could make it earlier (10-11am)...which, again, worked ok for us. I showed them the closet and I went along my business. Wayne had introduced himself (he also had one helper). He had stated that the cost would be what he quoted on the phone to my husband (@ $950) which included everything, that they don't add on all the little extras that other providers do. I had to leave, but my husband was home for the remainder of the service. I later saw the bill ended up being @ $1150. The 950ish they had quoted, plus a $95 2nd floor fee, $50 service fee, $145 for permit services (for the city/inspection), $65ish for something else. Wayne gave us the AngiesList coupon since we were first time customers. I can't complain about the pricing since I was not involved in that. My husband did not comment on the pricing, nor did he really comment on the installation itself. By not hearing any comments, that's usually a good thing (if you know what I mean). ;) Sorry I can't be more descriptive, but I did want to at least write a report since LP honored their AL discount. I was more impressed that they came so quickly.
Description of Work: They replaced our old hot water heater with one that they had brought...and took care of any extra work associated with that.
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Yes, I recommend this pro
$1,150
Mickey D.
10/2011
plumbing, water heater repair
+ 0 moreAfter reviewing Angie's List I contacted Legacy to get an estimate. Wayne provided that for me in May. After doing some additional research I contacted Legacy in September. They scheduled the work for the next week (at my convenience). One of the Legacy guys got to my place early and started empty my water heaters, then Wayne and his assistant arrived and got right work. They did a great job. The plumbing lines were redone, the pans and water heaters were installed and additional drainage was added very efficiently. They left the area spotless. They answered all my questions. I will go to Legacy for all my plumbing needs and recommend them to all my friends.
Description of Work: 2 water heaters were replaced. Pans were added below both heaters and additional drainage was added to prevent any potential flooding of the house.
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Yes, I recommend this pro
$2,200
Linda H.
10/2011
plumbing, water heater repair
+ 0 moreHe did an excellent job. He was prompt, very neat and professional. I checked around for prices and he was competiitve.
Description of Work: He replaced my water heater and fixed my kitchen faucet that was leaking.
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Yes, I recommend this pro
$950
STEVE W.
09/2011
plumbing
+ -1 moreWe have been very satisified with Legacy Plumbing every time that we have any plumbing work done. We always ask for Wayne to do the work because he does an excellent job and he is very helpful and answers any questions we have. We get a fair price on any job that is done and they gave us credit for a competitors coupon that we had today. The owner, Theron is a really nice guy and even gave me advice on how to fix a plumbing issue to save us from having to pay them to fix the problem. Legacy Plumbing probably gets a lot of repeat customers like us because they do quality work. We never consider calling any other company for our plumbing needs.
Description of Work: Moen lavatory faucet was installed in master bathroom.
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Yes, I recommend this pro
$145
Bradley K.
09/2011
plumbing
+ -1 moreOverall is went very well and we are happy customers!
Description of Work: Legacy Plumbing was very efficient and professional. They should up to check out the problem, they fixed one thing we needed and came back another day to do the second, more detailed project. We got prices the first day and it was seamless. We would use them again again for our plumbing needs. I would recommend them highly.
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Yes, I recommend this pro
$450
Cara F.
09/2011
plumbing
+ -1 moreAfter having a 2nd experience with this business, I have come to the conclusion that I will not do business with them again.
Description of Work: Really hard to keep this short. First of all - they will only give me a 30 day warranty on $800 worth of work. Legacy Plumbing came out to my house twice to fix leaks in the same pipe that goes from the City meter to my house. The first time, I told them I had two leaks, the "big" leak in my front yard and a secondary leak near the meter. Didn't listen. Repaired the "big" leak in front yard. Leak at meter continued...I was trying to work with the City to repair it since Legacy didn't even look for it. This week - another "big" leak - about 30 days after first. Called Legacy again as I was concerned it was the same one they had repaired thirty-ONE days ago. They found a 2nd leak. They dug up the pipe in the yard, found the leak and cut a sizeable amount of a combination of plastic & copper pipe (from a previous repair ten years ago - NOT the source of this problem, the repair made with the copper was still good & strong)...replaced the length with plastic pipe. Only then did they listen to me about the leak at the meter and so started digging and found it. After digging the hole they had to leave for another job and had to work me in to do the repair - maybe Friday morning - maybe. After they left, I went to the City offices and talked with their customer service and they had somebody out immediately and had the smaller leak fixed within half an hour. What a circus! In short - Legacy charged me $800 to fix two small leaks in the pipe in my front yard with nothing more than a 30 day warranty - one of which has expired. And - he took the copper pipe. After thinking about it, I cannot justify giving them any better score than what I have. The City crew told me that for $800 I could have had the line from the meter to the house completely replaced. As it is, I thank the City for doing the repair as it was technically my responsibility, and I am left feeling like a fool having hired Legacy. The line will eventually have to be replaced, but I am hoping that my $800 has bought me enough time to be able to afford replacing the whole line in the near future...for another $800 better spent.
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$800
Response from Legacy Plumbing
JESSE O.
09/2011
water heater repair, gas leak repair
+ 0 moreCame home Wednesday night around 7:30 to a note from Atmos stating my gas had been turned off due to a leak. I first attempted to called a different plumber that night to see if I could get someone out tomorrow. He indicated to me that he was book but would give me a call the next morning.(Which he never did). The next day (Thursday morning) I called at 7:30am and left a message indicating my issue. 30 minutes later Legacy Plumbing called me back and asked me if I still need his service. He said he could have some there in 30 minutes!! I was in shock on how quick they arrived. Within a few minutes the service tech discovered the leak and explained to me that when the house was build the builder had used an incorrect coupling and should not have passed in the first place. He gave me a price of 720.00 dollars to fix the leak. He indicated to me the reason why the price was high was due to the fact the city of Mckinney had to get involved. Which meant included in the price was the permit. While he was inspecting the gas line he noticed that the build had also installed an incorrect coupling from the gas line too, The repair man did replace that coupling for me an no additional charge. During his inspection of home he noticed that my water heater was 14 years old and that I may need to think about replacing since the gas water heater is located in the attic. (I knew for sometime I needed to replace it). The service tech stated that since they already have to get a permit to fix the gas they could tack on the water heater as well and save 145.00 and 50 dollar service fee if I replaced it now. He also allowed me to use a 100 coupon (which I got from Angies list) towards the new gas water heater. The total cost to replace the water heater was 1,087 which included the 3 upgrades: new water lines, gas flex and sediment trap. They also installed 3/4 ball valve. I would definately use them again for any plumbing issue in the future.
Description of Work: Due to gas leak, Legacy Plumbing replaced 2 couplings, 12 inch pipe connecting to the house, Gas water heater with 3 upgradeswhich include water lines, gas flex and sediment trap. And also installed 3/4 ball valve
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Yes, I recommend this pro
$1,735
Donald H.
09/2011
plumbing
+ -1 moreI contacted Legacy to help complete a shower installation project. I received an approximate cost over the phone after describing what I needed. The work was scheduled, and the workers showed up on time. The workers were very courteous and had a positive attitude. Wayne took one look at what I needed and said he would not have to charge me as much as quoted since the job was relatively simple. Wayne made a point to thoroughly explain how to complete installation of the handle and shower head after the tile work was completed. They finished the work quickly and made sure everything was cleaned up. Wayne also made several good suggestions concerning the tile work to be done and also how to use Angie's List more effectively. Great job overall, I will certainly call them again when needed.. I am so glad I joined and used the list to get in tough of Legacy.
Description of Work: Installed plumbing for a new shower head and valve.
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Yes, I recommend this pro
$165
Danica C.
09/2011
plumbing
+ -1 moreWe were out of town and called the plumber to come to our house to fix the leak. They showed up on a Saturday, called when they found the problem with the amount, and fixed it immediatley. They even took a credit card over the phone since we couldn't be there. So helpful and professional.
Description of Work: We had a leak at our water main.
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Yes, I recommend this pro
$300
Jane K.
09/2011
plumbing, water heater repair
+ 0 moreIt went perfectly. They arrived on time, honored the estimate, and they were courteous.
Description of Work: They replaced the hot water heater in my attic.
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Yes, I recommend this pro
$1,400
Sanjiv N.
08/2011
plumbing
+ -1 moreThey did a very good job. I would recommend them.
Description of Work: They did some minor repairs on miscellaneous items around the home.
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Yes, I recommend this pro
Timothy M.
08/2011
plumbing
+ -1 moreExperienced a break in my outside water main. Called Legacy Plumbing, they arrived 2 hours earlier than scheduled and called in advance that they could come earlier. Both technicians (Matt & ?) were extremely friendly and professional. Were able to perform the necessary repairs very quickly and did an outstanding job in installing a latest technology pipe joint and included an additional manual shut-off valve to bring the entire fitting up to current standards. Technician walked me through a complete inspection of what they had done. Really excellent workmanship. Biggest shock was the low price as I had feared the worse and they offered an added discount which was totally unsolicited.Basically, Legacy Plumbing turned what my wife and I feared as a major ordeal as we had no water in the house and were able to remedy very quickly, painlessly at a surprisingly very low price. Excellent company, very professional and courteous employees. They would be the only choice for any plumbing work I would ever need in the future. Worthy of putting their magnet on my refridgerator.
Description of Work: Fixed break in my outside water main line between the house and city main at the street. Removed the damaged section and installed an entirely new section to correct the leak and bring the fittings up to current standard. Added a manual shut-off valve and piping sections made of materials that would not rupture if inadvertently frozen in the winter. Workmanship was of the highest quality.
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Yes, I recommend this pro
$300
Robin G.
08/2011
plumbing
+ -1 moreWe had foundation repair, and I had a bad experience with the plumbing company that the foundation company sent to do our leak testing. That company did not want to do a simple repair while they were at my home because they wanted to charge us for another leak test. I had words with the owner and he came right out and told me that he did not want my business. So I called Legacy Plumbing and Theron and Wayne came out the next business day to give me an estimate on the repair. While they were here for the estimate, they realized that it was such a simple repair that they just did it. They had it fixed in 15 minutes. It was nice for a company just to get it done without pretending it was difficult in order to get more money out of me. I felt they were honest. I'm not sure they are the cheapest, but I will pay extra for honesty and talent. I then scheduled them to come out and do another water leak test since I did not trust the first company. Wayne did a great job. When the first company had reseated my toilet after the leak test, the toilet had a black ring around the bottom of it that I did not like. I was so exhausted from fighting that I thought I was just going to have to accept the ugly toilet reseating. However without me saying anything, Wayne noticed it and told me he could do a better job, and HE DID!. It was so nice not to even have to ask, but instead for a plumber to notice a bad job, and make it all beautiful without me having to point it out. He kept us informed at every point during the leak test and the reseating of the toilet. The leak testing showed we had no other leaks, and I felt very reassured. I trust these guys to get it right.
Description of Work: I had two service calls with this company; the first was to fix a leak that occurred after foundation repair, the second was to do a water leak test to ensure we didn't have any other issues. I am combining both of these service calls into one report. Leak repair - $150 Foundation leak testing - $345
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$495
Alice R.
08/2011
plumbing
+ -1 moreThe were curteous , Friendly and left no mess. The came right away and resloved the problem quickly It was a great experience.
Description of Work: The replaced the valve causing a slow leak on the toilet shut off
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Yes, I recommend this pro
$85
Contact information
15222 King Rd Suite 1002, Frisco, TX 75036
http://www.legacyplumbing.netService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMLicensing
Insured
Licensed*
Trade License Number
37588
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
05/31/2025
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Fireplaces
FAQ
Legacy Plumbing is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Legacy Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Legacy Plumbing offers free project estimates.
Yes, Legacy Plumbing offers eco-friendly accreditations.
Yes, Legacy Plumbing offers a 10% senior discount.
No, Legacy Plumbing does not offer emergency services.
Yes, Legacy Plumbing offers warranties.
Legacy Plumbing offers the following services: Repair and replacement of water heaters, sinks, faucets, disposals, toilets, water lines, gas lines, sewer lines, drain and sewer cleaning, slab leak location & repair.
install/repair of shower pans, water filtration systems, install tubs, install undermount sinks, jacuzzis, french drains, repair appliances, septic systems, propane systems
Contact information
15222 King Rd Suite 1002, Frisco, TX 75036
http://www.legacyplumbing.netService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PM