Family owned and operated with over 20 years of experience, Legacy Plumbing is here to take care of all your plumbing needs. We are fully licensed and insured. We know you have a lot of choices when it comes to your plumbing contractor and Legacy Plumbing always go the extra mile to ensure our customers’ satisfaction. Along with years of experience, our clean and professional technicians offer a full range of services that are customized to fit your specific plumbing requirements. Legacy Plumbing is dedicated to providing outstanding customer service and satisfaction. Legacy Plumbing wins multiple awards annually, including Small Business of the Year, presented by the Frisco Chamber of Commerce. In addition, we are a 4th-year award recipient for Best of Business in Frisco Style Magazine, Reader's Choice Winner for Plumbing in multiple publications, and was awarded the Best Emerging New Business for the Collin County Celebration of Enterprise Awards. Legacy Plumbing is also a proud accredited member of the Better Business Bureau with a rating of A Plus and a member of the Frisco Chamber of Commerce. Our Promise: We only hire skilled licensed professionals. We will show up on time. You will always know the price before we start. We will leave the area cleaner than we found it. Be sure to check out our website for more information.
Business highlights
19 years of trusted experience
Services we offer
Repair and replacement of water heaters, sinks, faucets, disposals, toilets, water lines, gas lines, sewer lines, drain and sewer cleaning, slab leak location & repair.
Services we don't offer
install/repair of shower pans, water filtration systems, install tubs, install undermount sinks, jacuzzis, french drains, repair appliances, septic systems, propane systems
Kelly was prompt, professional, and (most importantly) very informative in a non-pushy very friendly manner. He not only talked with me about my options but he actually listened to what I had to say and helped me feel as though I was making the right decision for my situation. I really appreciate how he allowed me to ask as many questions as I needed and provided me answers without trying to "push product" down my throat. In fact at the conclusion of my service, I even asked him for some quotes because I so appreciated his professionalism that I will definitely want Legacy Plumbing to perform all of my future plumbing jobs.
Description of Work: Install a hot water mixing valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$579
Fernando R.
12/2016
5.0
plumbing
+ -1 more
I must say that Legacy Plumbing never disappoints. Whether the job is small or large, their services are top notch. I called Canon from Legacy plumbing to help me fix an emergency leak. As usual, he always goes out of his way to take care of his customer's even when his day is already booked. He did an awesome job!
Description of Work: Stop water leaking from the valve feeding into the refrigerator's ice maker.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jana S.
12/2016
5.0
plumbing
+ -1 more
Fantastic. I worked with Daniel, Wayne and Canon and they and their helpers all feel like my new best friends. Great plumbers and even better people.
Description of Work: Several things and several visits ... from hot water line leak to bath tub faucet replacement to main water line leak (thought at first, could be slab leak, but luckily not) to installation of outside cutoff box and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,218
Rob W.
12/2016
5.0
plumbing, gas leak repair
+ 0 more
Awesome! Kelly and Sam did an outstanding job helping us quickly diagnose and resolve a gas leak issue we were having. I highly recommend Legacy Plumbing - seasoned professionals doing great work at a reasonable price.
Description of Work: We needed someone to diagnose and resolve a gas leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
Aria N.
12/2016
5.0
plumbing
+ -1 more
Legacy personnel showed up promptly and gave professional service. They even gave us a break on the cost because our warranty was over just a few days ago. We will call them again for any major plumbing in the house.
Description of Work: We needed a water heater to be looked at, because the pilot would not stay lit. Legacy had installed both our water heaters, so we called them back to look at it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Terry V.
12/2016
5.0
plumbing
+ -1 more
This was the second time we used them. We were extremely pleased (again). They are knowledgeable, polite, diligent, professional. We had Sean. What made it especially good from our perspective was the practical and helpful advice we received about other possible projects. I absolutely believe I received fair and unbiased advice.
Description of Work: New wax ring and related supplies for toilet. Replaced shut off valve on the same toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Myung B.
11/2016
5.0
plumbing, water heater repair
+ 0 more
Did go well and done as expected. A little pricier it seems.
Description of Work: replacing water heaters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul K.
11/2016
5.0
pool cleaners
+ -1 more
They have always done a good job. It is only that the receptionist I talk to seems to over quote compared to what the actual costs eventually prove to be. maybe she does not get to understand what needs to be done. I have used them numerous times. They are awesome.
Description of Work: They replaced some gas lines for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patty B.
11/2016
5.0
plumbing
+ -1 more
Great! Kelly installed a new Kohler toilet and it is quiet and more efficient. Builder quality toilets aren't worth much! Kelly checked out other toilets at no charge. Very impressed. I will definitely call Legacy again for my plumbing needs!
Description of Work: Toilet replacement - ours sounded like Niagra Falls when flushed!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
John Q.
11/2016
5.0
plumbing
+ -1 more
Mr. Cuellar came around to fix a leaking tub/shower. He called me about 15 minutes before his appt time to let me know he was coming which I appreciated very much. When he got to the door he covered his shoes so as to not bring the outside muck inside and quickly got to work. When he was finished he explained the problem and showed me what he found. I tested the diverter handle before he left and was so happy. It felt like a new unit completely because it had never moved so crisply and solidly. He even cleaned up afterwards which these days is hard to find. I found him to be very professional and friendly as well. It is nice seeing someone enjoying their job these days.
Description of Work: I called Legacy because I had a leaking tub/shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Marc F.
10/2016
5.0
plumbing
+ -1 more
I just had probably the best experience hiring a plumber that I have ever had. I called Legacy Plumbing yesterday about the leak in the plumbing for my kitchen sink. They said they could send someone out in the next two hours. Sean arrived only 45 minutes later and was able to quickly diagnose the issue, and rebuild the p-trap and related connections. Sean is very knowledgeable and helped to answer all of my questions and even provided some great tips to prevent this issue from happening again. Also, the cost was actually better than I expected based on past experiences with plumbers. I will call Legacy from now on for all future plumbing matters.
Description of Work: Fix leaking p-trap under kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sonia A.
10/2016
5.0
plumbing
+ -1 more
Everything went perfectly, as I expected from previous experience with this company. The plumber called to say he was en route and arrived on schedule. The plumber told me approximately how long it would take for him to do all of the work and he was spot on. The plumber checked his work before leaving to make certain there were no issues. The plumber also checked a few other plumbing related things to make sure there were no issues. I've had Legacy Plumbing do other work in the past, including repairing a gas leak and based upon these experiences, I will always call them. They are reliable, friendly, honest and do great work.
Description of Work: Moved a commode that they'd installed for me a few years ago, from one bathroom to another. Installed a taller ADA commode in the bathroom where the other one was/ Installed a new faucet in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
P L.
10/2016
5.0
plumbing
+ -1 more
Excellent, very happy with the tech and the result
Description of Work: Replaced three valves to improve kitchen faucet water pressure
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JIMMIE W.
10/2016
5.0
plumbing
+ -1 more
I called Monday to make appointment and was given price estimate and choice of time for Tuesday. Kelly came and did the work, explained in detail the process, answered questions, went above and beyond in giving information and service. I have used Legacy before and will do so again. Kelly was very polite and professional, did a good job very cleanly and neatly, great cleanup job, and was very efficient. I appreciate his and the company's commitment to quality and service.
Description of Work: Removed old toilet and installed new toilet provided by customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chad U.
10/2016
5.0
excavators, plumbing, water heater repair
+ 1 more
The service was incredible! Daniel and Taylor went above and beyond on every detail! Guaranteed I will only call Legacy Plumbing from now on. They take tremendous pride in their work and it shows in the details. On time, professional, knowledgeable, high quality work, clean job site... I could go on and on. Look no further, this is who you want.
Description of Work: Two water heaters replaced with new expansion tank, hot water recirculator system installed, new water pressure regulator, and kitchen faucet install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Judith H.
10/2016
5.0
water heater repair
+ -1 more
The repair specialist did an excellent job. He was on time, knew his business and left everything neat and clean, I would use Legacy Plumbing again.
Description of Work: Replace hot water heater
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Russell C.
09/2016
5.0
plumbing
+ -1 more
Daniel removed the stuck cartridge, showed me how he did it, and promptly replaced it with new cartridge. When I installed the trim kit the following day, the water turned on as expected, but then it wouldn’t turn off. Legacy Plumbing sent a plumber to perform a warranty replacement free of charge. The new valve cartridge works as expected, and my shower is usable again!
Description of Work: I needed a broken, stuck valve cartridge removed from my shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
Vivian N.
09/2016
5.0
drain cleaning
+ -1 more
The issue was resolved on their first visit. Doug was very pleasant and friendly.
Description of Work: Unclog bathroom sink.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$177.3
parise A.
09/2016
5.0
plumbing
+ -1 more
very good and quick even in the rain
Description of Work: unclog sewer line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven H.
09/2016
5.0
plumbing
+ -1 more
We were really impressed with the entire process with Legacy Plumbing. Kris Wallace took our call for service and was very professional, offering the possible amount we should be expecting to paying given the service problem we presented her with. She gave us a two hour time range for our service. On the day of service Kris called to let us know he could come earlier than expected which worked great for us. Kris told us the representative's name, color of shirt he would be wearing and described the vehicle he would be driving. Doug Holden our service provider showed up at the designated time with a smile ready to work once our golden retriever pup left him alone. Doug also was very professional and proficient, tackling the job of clearing the drain in our guest bath quickly. He cleaned up after finishing - I couldn't even tell he had been in the bath room. One of the main things I couldn't help but notice about both Kris and Doug is that they truly seemed to like what they were doing. We highly recommend Legacy Plumbing and will definitely use them again should the need arise.
Description of Work: Cleared guest bathtub drain that had been draining real slow!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Ney B.
09/2016
5.0
plumbing
+ -1 more
Kelly with Legacy Plumbing is a skilled and knowledgeable plumber. He cleared the bathroom sink drain and advised me on something I could buy to put in our drains that would help keep them clear. I asked his advice on two plumbing issues and mysteries I've had, and he solved them both. No one else through the years has known what he knew. He has experience in Plumbing from installing plumbing on foundations and in walls of houses and in home interiors. Kelly is personable and professional. I have found Legacy Plumbing to be excellent in every way and will continue to use them in the future.
Description of Work: He cleared a stopped up drain in a bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Rachael J.
09/2016
5.0
plumbing
+ -1 more
Jose was fantastic. I will be using Legacy in the future and will specifically ask for Jose.
Description of Work: Cleaned out a few clogs, capped a gas line, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
THOMAS P.
09/2016
5.0
plumbing, water heater repair
+ 0 more
I was given an estimate before he came and he met the estimate. The adjustments were made and he in fact identified a water leak in a line for which I'll call the builder and ask it be repaired. Legacy plumbing is in fact contributing labor and materials for a house our church is building which is a significant contribution to the community. I have member a number of their plumbers and they are all courteous, professional and well dressed. The person who scheduled the appointment was very professional and accommodating to meet my wife's schedule. Absolutely will use Legacy Plumbing for all our plumbing needs.
Description of Work: Wayne adjusted our pressure relief valve in the water line at the street to increase our pressure. He also adjusted the expansion tank pressure on the hot water line. both of these were installed with factory settings by the new construction plumber and not adjusted as needed. Because the expansion tank was not adjusted correctly originally, it rusted, sprayed on the wall and we had to replace drywall, insulation and wood trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sung O.
09/2016
5.0
plumbing
+ -1 more
It was great experience of high quality work with professional technician. We are pleased to share it with neighbors.
Description of Work: Tech pulled toilet so that the exterminator could treat the termite issues that Sung is having. Quote:Remove toilet and install Legacy Plumbing provided new two piece toilet Kohler Wellworth DOWNSTAIRS. Includes new supply line. Does not include a new shut off valve. Two year warranty. Location: Shut off valves: Note: Please refrain from using toilet for 24 hours to allow grout/caulk to set properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
John A.
09/2016
5.0
plumbing
+ -1 more
Kelly was there on time, was very professional, explained in detail what he would do, and I could tell immediately he knew what he was doing. He did a great job replacing my toilet flange. Kelly never tried to upsell me or recommend services I didn't need. In fact, he provided some great tips on clearing some drains on our pool deck, he checked the sewer lines with a video camera, and tested our water pressure all free of charge. Legacy may not be the cheapest plumbing service out there, but, as the old saying goes, you definitely get what you pay for. I wouldn't hesitate to use Legacy Plumbing and specifically Kelly McGinn in the future.
Description of Work: Replaced a brass toilet flange
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Fireplaces
FAQ
Legacy Plumbing is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Legacy Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Legacy Plumbing offers a 10% senior discount.
No, Legacy Plumbing does not offer emergency services.
Yes, Legacy Plumbing offers warranties.
Legacy Plumbing offers the following services: Repair and replacement of water heaters, sinks, faucets, disposals, toilets, water lines, gas lines, sewer lines, drain and sewer cleaning, slab leak location & repair.
install/repair of shower pans, water filtration systems, install tubs, install undermount sinks, jacuzzis, french drains, repair appliances, septic systems, propane systems