"Dear [Member Name Removed] Thank you for your feedback, and I sincerely apologize for the confusion and inconvenience you experienced. At Kleenit, our priority is always to provide reliable, high-quality cleaning services with clear communication and professionalism. I understand there was confusion regarding who was performing the service. For transparency, Kleenit works with a trusted team that includes both W-2 employees and carefully vetted independent contractors. We recognize that this should have been communicated clearly before your appointment, and I take full responsibility for that oversight. I’m truly sorry to hear that the cleaning did not meet your expectations and that the work was left unfinished. That is not the standard we uphold. I’d appreciate the chance to make this right—please reach out to us directly at [your phone number or email] so we can resolve the issue, whether through a return visit or another form of compensation. Your feedback is valuable, and we’re using it to ensure better communication and service for all our clients moving forward. Sincerely, Tai Owner, Kleenit Facility Management 📞817-704-5199 | 🌐 www.kleenitfm.com"

"At kleenit Facility management we always want our clients to get the value for every dollar spent from our resisdential services to our commercial services. Depending on type of services you desire based on the state of your properties if you need standard cleaning,deep cleaning,biweeekly services or monthly, We make sure you get the value you paid for....."

"Thank you so much for your review. we are glad we were able to serve you."

"Thank you so much [Member Name Removed] for your review. We look forward to complete the remaining floor nextweek ."

"Thank you [Member Name Removed] for your review."