Handyman Matters of Fort Worth SW

Work went very smoothly. Don Davis was our handyman. Arrived on time with what he needed, made all necessary repairs and cleaned up afterwards.

left materials trash and unfinished work did not do the finishing i asked for argued with my gf about i wanted things done charged more then any other bid we had and left unfinished . damaged a ceiling fan that worked fine before hand and left it disconnected and the ac vent outlet was left off when job was finished over all extremely disappointed

It went very well. Ace Handyman are exactly what the name says. The repairman we had is Kieth, who did a super job, showing mastery and professionalism in every respect. They trans formed our bathroom Tub and shower surround impeccably. Brett came out first to size it up. In a second I realized these were the group that we wanted. Aces ! [See pics below] Very proficient, able to resolve any issue with quality parts and work. We are so proud of the new bathroom!

They never contacted me.

TOOK MEASUREMENTS NEVER HEARD FROM AGAIN

The work went extremely well. I found the company to be very professional and easy to work with. I needed the new closet to look like it was original with the house and they did a GREAT job of doing just that! This project involved some floor tile work, some construction work, some lighting work, and some interior wall repair as well as new wall construction. The result is that our new large closet looks like the house was built that way. The only reason that I could not give an "A" score is that the final total cost came out to be over 18% higher than their bid. However, I do NOT feel like it was deliberately under bid. In any case, I will use them again if the need arises.

Everything done on time and priced competitively

He never showed or explained why he did not call to re-schedule.

Received the free estimate and decided to do repairs myself. I used the internet to determine the repair process and I completed the repairs.

Handyman Matters (HM) was one of three service providers who bid the job. They were the only one to properly diagnose the root cause of my problem. They initially thought that they could fix the whole thing but it turned out that I had to have a plumber do work before HM could repair the cabinet. I appreciated their forthrightness about this. Once they were able to work, they did a great job. They communicated well throughout the process. The price was very fair. I have already recommended them to two neighbors who saw the truck and asked for a business card!

They did a great job. Work was completed in just 1 and 1/2 days. I was very satisfied with their work.

Handyman was the middle bid of 3. Didn’t accept lowest due to their inability to start for 2 weeks. Parts of this job were for an insurance claim and we were under a deadline for completing the work. Positives: 1) Received an email when each employee was on the way. 2) Went above and beyond on a couple of items: a) Screwed a beam back to the ceiling that was pulling away on both ends and had big gaps visible – no longer as concerned beam might fall on us; b) With house built in 1962, a lot of original supplies no longer available - when no similar trim boards were found at several stores, the owner found some the correct thickness at the Habitat Restore and used his own equipment to round off the edges; with only the description of one of the workers, he was able to match them very closely – great job!! We’re so thrilled to have the water stains gone and the majority of cracks in the house patched! A few unexpected items or changes to original bid they weren’t too happy about but dealt with: 1) They expected to paint everything white. We selected colors for the walls, a neutral color for the trim and crown molding, then ceiling white for all ceilings. This took a lot more work and time – which we gladly paid for. 2) A previous foundation repair left a wall in the kitchen with a quick-fix of sheetrock, which covered an outlet that had been removed and the wiring pushed back into the electrical box. They informed us this was not to code and they would either have to put a cover over the box or put in a new outlet. We wanted the outlet, which had to be purchased and installed by Handyman. 3) I asked if they could remove the trim board on a kitchen door which was used as our growth chart for our kids and others – they weren’t sure they could remove it in one piece, but they were able to do so. Happy Mommy!! Negatives: 1) Not covering floor and often not covering furniture and countertops with plastic or paper as we’d been told they would – a drop cloth was moved around during painting, but didn’t cover a large area (or else the drop cloth didn’t always have the clean side down) and paint wound up on several areas of the carpet. 2) A rocking chair and some of their equipment was left each day on our mattress, without protecting it – had dirt, some paint, and hand and footprints on our Tempur-Pedic mattress (see photo). 3) They’d asked if it was okay for them to leave their equipment inside and I told them they could leave it in the bedroom – again, no paper or plastic covered the floor and most furniture – only one of two dressers had plastic on the top. Left a shop vac, a bucket of water, and other things directly sitting on the carpeted floor and furniture (see photo). 4) Used our master bathroom – asked permission the first AM with a sense of urgency, then just continued to use it thereafter without asking. We had to clean toilet, handle, doorknobs, and sometimes the floor of paint, something gooey, etc., each night. There are 7 fast food restaurants, a gas station with convenience store, and a Home Depot all within two blocks of our house. 5) One of the workers took time to prep with protective tape and when he helped the other guy prep for whatever they used for crack repairs one day (that left a fine dust on everything) and also to help him finish up painting on the last day, had plastic covering nearly everything. The other one (who did the majority of painting) didn’t use the tape as often – I honestly didn’t see him use it at all, but he kept our bedroom door shut most of the time he was working in there, so I’m going to hope that he used it sometimes. The only plastic I saw when he painted was whatever the first guy had put on something (see photo of him painting over my uncovered kitchen counter – with my canisters and a lot of stuff I’d moved from our bedroom on it). 6) There is still a fine dust on a lot of things. I know they tried to keep it cleaned up but it’s nearly impossible. If I’d known about it, I would have covered things with sheets or plastic ahead of time. 7) The finished painting job was very disappointing. There were a lot of short cuts, booboos, white dots showing on walls where paint wasn't thick enough, and smears or drips of paint on the carpet, etc. (see photos). The last 2 days the main painter was mostly on his own and did a lot of complaining about having to paint with a paintbrush and hoped they’d send him some help. He didn’t seem to be making much progress on his own, but when the other guy showed up later in the afternoon of the last day, he kicked it in high gear, running around with urgency – something he wasn’t seen doing previously. The last day’s work was really rushed and obviously not the best quality because of that. There are a lot of things we will ask them to come back to correct, clean up, or touch up. However, they haven't even contacted us to schedule touch ups from their first job for us (exterior wood repairs and painting) completed more than a month ago. We won’t hire them again – at least not for painting. We definitely won’t be recommending them.

Wonderful! Very responsive. Very friendly.

They were able to come out a week after I requested a quote and had the repair done in a few hours. They did an excellent job and cleaned up the area once complete. I would definitely hire them again!

He was done in 4 hrs

Excellent job with path and matching the existing ceiling. Very professional and respectful. Arrived on time as promised.

did not respond for an estimate

Great!!it went so well that we had Handyman Matters come back and complete our laundry room walls and finish.

Steven Veal was our carpenter of choice. He did a fabulous job on all 3 projects. Had crown molding installed in 2 rooms. Was wanting wood trim on a grouping of 3 Windows. Steven totally encased them in wood. We also had a built in cabinet with shelves and doors. He reinvented the cabinet with a mounted TV. Doors and shelves were removed. Trim was added around the TV. It looks like it was made that way! Steven did a beautiful job on all 3 projects. He will definetly be our go to carpenter in the future. We couldn't be more pleased with the results. Yes we highly recommend using Steven for all your woodworking projects!!!! You will be glad you did as we are! I have attached photos of all but the Windows. The light was not good enough for a good picture.

Perfectly the front of the house looks great

I spoke with the scheduler who stated to send her pictures of what I wanted/needed done. Never heard a word. Texted that my oven is here when can I get on the schedule. No reply. I choose this company because of their high reviews. Well they get a BIG FAT F from me. Looking elsewhere now to get the job done.

Excellent work

Martin was my craftsman and he is phenomenal. It was such a great pleasure having him in my home. He was on time each day, very polite, courteous and patient. He took the time to explain things to me and he was very understanding when I changed my mind. He worked with me diligently on my light placement and kept his kind demeanor through me changing my several times and included suggestions. I can't say enough kind words about his character. I will definitely be requesting him for all of my projects and if he is not available I will wait until he is. I feel strongly about him being worth the wait! I can't thank him enough for a job well done!

Poorly. They never called.

The estimated time required and price quoted was off by 50 percent. Instead of 1 day of labor, the job took 1.5 days. I was not informed of the extra time required until the day was almost over. By then I had to agree that the worker would return the next day to complete the job because the room was a total mess. Instead of the $ 680 estimate I had to pay over $ 1100 for the work.