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Comfort Masters Air Conditioning & Heating

Heating and Air Conditioning Service,

About us

Comfort Masters is a locally owned and family-operated business. Stephen has been in the industry since 2003. He founded Comfort Masters because he felt there was need for a customer focused HVAC company. Our mission is to provide exceptional customer service built on integrity, educating the customer and attention to our clients needs. With highly skilled technicians and a commitment to excellence we strive to offer the best solutions and ensure our customers comfort and satisfaction.

Business highlights

Family owned & operated
Emergency services offered
22 years of experience

Services we offer

All of your Air Conditioning and Heating needs! Comfort is our Business! We are here to serve! Ductless A/C Services, Electric Furnace Repair, A/C Installation, Heater Repair, Gas Furnace Installation, Thermostat Repair, Gas Furnace Repair, Heater Installation, Air Duct Installation, Emergency Services, Commercial Services, Air Duct Repair, System Maintenance, Residential Services, Electric Furnace Installation, A/C Repair, Flame Sensor Repair

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.9244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%

Filter reviews by service

Showing 1-25 of 244 reviews
EBONY J.
Oct 2023
5.0
Yes, I recommend this pro
My husband and I first time homeowners this past December the upstairs unit went completely out. Comfort Masters, came out first thing the next day. Check out the system, very friendly and knowledgeable. Told us we needed some repairs and also gave us the option to replace. We decided to replace. Comfort Masters held our hands though the entire process. They were great, friendly, extremely patient and knowledgeable. I would definitely recommend to all my friends and family and colleagues. Thank you Comfort Masters for all you do!!!??

Lee ann M.
Oct 2023
5.0
Yes, I recommend this pro
I am blown away at the professionalism, knowledge of issues a/c and heating and the prompt response anytime we have had an issue! We have had issues after hours and even on holidays and always had a quick response. I have referred Comfort Masters to my friends and family… all of which feel the same … we would never call anyone else

A C.
Oct 2023
5.0
Yes, I recommend this pro
Comfortmasters are quick, trust worthy, and fair priced. It is nice to know that I have a company I can call and trust anytime I need heating or cooling services.

Carolyn O.
Jun 2021
4.0
Yes, I recommend this pro
I felt they were honest and knowledgeable with the service.

Cris C.
Feb 2021
5.0
Yes, I recommend this pro
$80,000
Really Great Job! We would definitely hire again! Huge Praise MUST be given to Gino for braving the extreme heat of an attic & still taking time to explain issues: VERY through; we appreciate him. MORE Important than how a company responds when everything is 1,000% Smooth, is how a company responds when there’s a small issue. We had a minor (almost not worth mentioning) hiccup- and how did Comfort Masters’ owner, Stephen Moore, respond? Like a 1,000% dedicated owner. This is a SUPERB, ethical & quality team. Their front person, Tricia, is articulate & informative & helpful - great asset to the group. They have earned our trust & compliments! Great Job, Comfort Masters...., it’s no wonder you are a strongly-rated A+ Company! Keep up the good work!!! Consumers need a local company we can trust to “do the right thing”, and Stephen Moore’s Team at Comfort Masters does!
Response from

"Thank you so much for the kind words. We are so thankful to have great technicians that work hard to take care of our customers. We appreciate your business."


Sally P.
Oct 2020
5.0
Yes, I recommend this pro
$35,000
I love Comfort Masters! I run a property management company and often have several a/c issues a year. Trisha (in the main office) has made my life so much easier. She is easy to work with and very personable. All of their techs are very knowledgeable and trustworthy. Their pricing is also very honest and fair.

Heather H.
Oct 2020
5.0
Yes, I recommend this pro
Comfort Masters goes over and beyond in proving excellent customer service, every time. Meeting Don in Sales to obtain an estimate to replace 2 of our AC systems was very informational and he found ways to save us money while putting our needs first. He is very honest and truly cared our family needs were met by explaining different options. The installation crew were very professional, knowledgeable and left everything very clean. They took the time to explain how the thermostat and air scrubber worked and answered all my questions. Very impressed! Comfort Masters also provides a quality check after each installation to make sure everything was properly completed. They truly stand behind their work and truly cares about their customers. Meeting Geno for the Quality checks was such a pleasure as he explained the process and made sure everything was installed properly in detail. Geno was very professional, knowledgeable and a pleasure to speak with. After our other older unit stopped working, Geno came out and was able to make repairs without replacing this particular unit. He explained what the issues were and explained the repair process every step of the way. I’m so grateful he was able to get us back up and running because the temps were close to 100 outside! Tricia in the office truly cares and consistently provides excellent customer service. She always met our needs in scheduling Sales, installation and provided same day service when our older unit stopped working when the temp was close to 100 outside. On every scheduled appointment, she provided a curiosity call before the technicians arrived. We can’t say enough good things about Comfort Masters! We feel blessed to have found such a professional, caring and honest company to serve our AC needs for life.

Don B.
Oct 2020
5.0
Yes, I recommend this pro
$28,900
Overall amazing and well performed service. Technicians to an amazing job, office manager always willing to answer questions, and pricing Is spot on
Response from

"We appreciate your business Mr. [Member Name Removed]. Thank you for the opportunity to take care of you and your family."


Fred H.
Apr 2020
5.0
Yes, I recommend this pro
$930,000
I was very impressed with Comfort Masters. They provided me with a very detailed and competitively priced 18 SEER name brand HVAC system. I was able to schedule and have it installed within a couple of days. The installation took about 9 hours and the cleanup was very thorough. The new dual stage system is much quieter than my old 10 SEER single stage system and much more efficient. I will be using Comfort Masters for my semi annual HVAC checkups. I highly recommend Comfort Masters to anyone looking to install a new HVAC system. Excellent customer service.

Cynthia O.
Nov 2019
5.0
Yes, I recommend this pro
$4,900
We were very pleased with the good communication prior to and during the service of our furnace. Dalton and Bobby were friendly, courteous, and professional. Dalton performed the service and then explained thoroughly what he had done and observed. Bobby added a few items he recommended we have done and went over their service agreements. Would definitely use them again.

Brian M.
Aug 2019
5.0
Yes, I recommend this pro
We have used Stephen and the team at Comfort Masters for years. They are always punctual and the prices charged have been very reasonable. When our HVAC system went out we didn't hesitate to have the team replace the unit. The work was done the next day (a necessity in Dallas/Fort Worth), and was completed in just a few hours. When we moved from our old home to a new construction home with multiple HVAC issues Stephen and his team were lifesavers in helping us diagnose a laundry list of issues which led to the builder replacing the HAVC system under warranty. We wouldn't hesitate to use them again in the future for all our HVAC needs.

Carol G.
Jun 2019
4.0
Yes, I recommend this pro
They were fine. Everything was fine.

Matt G.
Jun 2019
5.0
Yes, I recommend this pro
$1,200,000
The best. Worked with the whole team and had great experiences with Comfort Masters. They are transparent about recommendations/pricing/products. Their team communicates scheduling and will walk you through the technical part of the install. Would not consider using anyone else
Response from

"Thank you for your continued loyalty. We appreciate your business and the opportunity to serve you"


Shawn F.
Jun 2019
5.0
Yes, I recommend this pro
$30,000
My 4th time to use Comfort Masters. Everyone in the company is very friendly, honest and have the best interest of the customer top of mind. James serviced my system today and was excellent! Very knowledgeable about his work! Highly recommend James and Comfort Masters! Great experience every time I have used them, always on time, pricing very competitive. Wish more companies out there had the same mentality and great people like Comfort Masters!

Conrad H.
Mar 2019
5.0
Yes, I recommend this pro
$1,700,000
High quality work, always on time, quick return calls, everyone is very friendly. Great Job!!! They are the best!!!
Response from

"Thank you for allowing us to continue to take are of you and trusting in us. It has been a joy working with you and your wife. We appreciate your business"


Masha L.
Mar 2019
5.0
Yes, I recommend this pro
$999,900
everything went good
Response from

"Thank you for the opportunity to serve you and your family. We appreciate your business"


Dipak P.
Dec 2018
5.0
Yes, I recommend this pro
$10,000
All went well, one was an year old furnace so nothing to be done there, but the older furnace they found issue with the fan motor and gave me estimate.
Response from

"Thank you for your continued confidence in us. We appreciate your business."


C H.
Dec 2018
5.0
Yes, I recommend this pro
It went well, but there was a problem with the coil. Since the system was just over two years old, they took care of the issue, plus reconnected some of the ventilation roofers disconnected.

Pamela G.
Dec 2018
5.0
Yes, I recommend this pro
The owner was on time for our appt. and knowledgeable. No high pressure sales pitch. He said the quote would be emailed that same day and it was. The installers (two brothers) were polite and respectful. They did a great job on installation and cleanup of the garage where they had unloaded and unpackaged everything. I can't say enough good things about the office manager and dispatcher, Tricia. She is terrific. She always called me right back and helped with anything I needed.
Response from

"It was such a pleasure working with you. Thank you for contacting us and for the review. We appreciate your business."


Paula C.
Oct 2018
5.0
Yes, I recommend this pro
$8,400
GREAT! Will use them again and will be happy to recommend this company to neighbors and friends.
Response from

"Thank you Mrs. [Member Name Removed] for giving us a your service. We appreciate your confidence and look forward to helping in the future."


Brenda B.
Oct 2018
5.0
Yes, I recommend this pro
Great! We are always pleased with their quick response and quality of work.
Response from

"Thank you [Member Name Removed] for your continued loyalty."


Ron R.
Sep 2018
5.0
Yes, I recommend this pro
$30,000
Great, the technician identified the problem immediately and within the same day was able to obtain the part and provide the service to fix. Further, the unit was under warranty so they took care of getting the warranty service accomplished and the part acquired at no additional cost, would definitely recommend.
Response from

"Thank you Mr. [Member Name Removed] for choosing Comfort Masters. We are glad that we could get you taken care and get you and your family cooling again."


Lisa C.
Sep 2018
5.0
Yes, I recommend this pro
$1,350,000
Excellent. Called for an estimate for 2 new, complete units. Company responded quickly. Once we decided to go with comfort masters a convenient time for us was set up. The installers arrived on time both days. Very professional, knowledgeable and friendly. They cleaned up after themselves, hauled the old units away. The owner of the company came to check on the progress personally and followed up through texts and emails after work was completed. Extremely satisfied and would definitely hire them again.
Response from

"Thank you Mrs. [Member Name Removed] for choosing Comfort Masters. We take great pride in all we do from start to finish and it looks like we succeeded. Thank you for the kind review and your trust in us."


Don A.
Sep 2018
5.0
Yes, I recommend this pro
Professional installation and excellent customer service
Response from

"Thank you Mr. [Member Name Removed] in you loyalty to our company. We appreciate that very much and thank you for the review."


David R.
Jul 2018
5.0
Yes, I recommend this pro
$28,500
It's 108 outside and 95 (and rising) inside. I called to get a quote to replace a failed AC unit. When Stephen got to my house (the same day, after finishing another job) and looked things over, he asked permission to trouble-shoot the Air Conditioner a bit. 30 minutes and $300 later the AC was cooling again. I'll still need to replace it in the next couple of years, but now I have time to do it thoughtfully. And a less-overheated, but very thankful family.
Response from

"Thank you for choosing Comfort Masters in your time of need. We appreciate your business and look forward to our future relationship with your a/c needs."

...
Showing 1-25 of 244

Licensing

Bonded

Insured

Licensed*

Trade License Number

TACLB86780E

Trade License Locale

Texas

Trade License Authority

Texas: General

Trade License Expiration

03/07/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Comfort Masters Air Conditioning & Heating is currently rated 4.9 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Comfort Masters Air Conditioning & Heating accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Comfort Masters Air Conditioning & Heating offers free project estimates.
Yes, Comfort Masters Air Conditioning & Heating offers eco-friendly accreditations.
No, Comfort Masters Air Conditioning & Heating does not offer a senior discount.
Yes, Comfort Masters Air Conditioning & Heating offers emergency services.
Yes, Comfort Masters Air Conditioning & Heating offers warranties.
Comfort Masters Air Conditioning & Heating offers the following services: All of your Air Conditioning and Heating needs! Comfort is our Business! We are here to serve! Ductless A/C Services, Electric Furnace Repair, A/C Installation, Heater Repair, Gas Furnace Installation, Thermostat Repair, Gas Furnace Repair, Heater Installation, Air Duct Installation, Emergency Services, Commercial Services, Air Duct Repair, System Maintenance, Residential Services, Electric Furnace Installation, A/C Repair, Flame Sensor Repair

Contact Information

6657 Corporation Pkwy, Fort Worth, TX 76126

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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