Comfort Masters Air Conditioning & Heating

I felt they were honest and knowledgeable with the service.

Really Great Job! We would definitely hire again! Huge Praise MUST be given to Gino for braving the extreme heat of an attic & still taking time to explain issues: VERY through; we appreciate him. MORE Important than how a company responds when everything is 1,000% Smooth, is how a company responds when there’s a small issue. We had a minor (almost not worth mentioning) hiccup- and how did Comfort Masters’ owner, Stephen Moore, respond? Like a 1,000% dedicated owner. This is a SUPERB, ethical & quality team. Their front person, Tricia, is articulate & informative & helpful - great asset to the group. They have earned our trust & compliments! Great Job, Comfort Masters...., it’s no wonder you are a strongly-rated A+ Company! Keep up the good work!!! Consumers need a local company we can trust to “do the right thing”, and Stephen Moore’s Team at Comfort Masters does!

Comfort Masters goes over and beyond in proving excellent customer service, every time. Meeting Don in Sales to obtain an estimate to replace 2 of our AC systems was very informational and he found ways to save us money while putting our needs first. He is very honest and truly cared our family needs were met by explaining different options. The installation crew were very professional, knowledgeable and left everything very clean. They took the time to explain how the thermostat and air scrubber worked and answered all my questions. Very impressed! Comfort Masters also provides a quality check after each installation to make sure everything was properly completed. They truly stand behind their work and truly cares about their customers. Meeting Geno for the Quality checks was such a pleasure as he explained the process and made sure everything was installed properly in detail. Geno was very professional, knowledgeable and a pleasure to speak with. After our other older unit stopped working, Geno came out and was able to make repairs without replacing this particular unit. He explained what the issues were and explained the repair process every step of the way. I’m so grateful he was able to get us back up and running because the temps were close to 100 outside! Tricia in the office truly cares and consistently provides excellent customer service. She always met our needs in scheduling Sales, installation and provided same day service when our older unit stopped working when the temp was close to 100 outside. On every scheduled appointment, she provided a curiosity call before the technicians arrived. We can’t say enough good things about Comfort Masters! We feel blessed to have found such a professional, caring and honest company to serve our AC needs for life.

Overall amazing and well performed service. Technicians to an amazing job, office manager always willing to answer questions, and pricing Is spot on

I love Comfort Masters! I run a property management company and often have several a/c issues a year. Trisha (in the main office) has made my life so much easier. She is easy to work with and very personable. All of their techs are very knowledgeable and trustworthy. Their pricing is also very honest and fair.

I was very impressed with Comfort Masters. They provided me with a very detailed and competitively priced 18 SEER name brand HVAC system. I was able to schedule and have it installed within a couple of days. The installation took about 9 hours and the cleanup was very thorough. The new dual stage system is much quieter than my old 10 SEER single stage system and much more efficient. I will be using Comfort Masters for my semi annual HVAC checkups. I highly recommend Comfort Masters to anyone looking to install a new HVAC system. Excellent customer service.

We were very pleased with the good communication prior to and during the service of our furnace. Dalton and Bobby were friendly, courteous, and professional. Dalton performed the service and then explained thoroughly what he had done and observed. Bobby added a few items he recommended we have done and went over their service agreements. Would definitely use them again.

They were fine. Everything was fine.

The best. Worked with the whole team and had great experiences with Comfort Masters. They are transparent about recommendations/pricing/products. Their team communicates scheduling and will walk you through the technical part of the install. Would not consider using anyone else

High quality work, always on time, quick return calls, everyone is very friendly. Great Job!!! They are the best!!!