Clear Choice Roofing
About us
We have serviced all of DFW and surround cities in a 60 mile radius for over 16 years. We are GAF certified and ONE of only 15 O/C Platinum contractors in our Local area. When choosing a O/C Platinum contractor you will receive a guaranteed warranty backed by one of the biggest name in the business. It is the strongest warranty and piece of mind in the industry. It can only be obtained by having your roof installed by a Platinum contractor like Clear Choice Roofing. We are one of the highest reviewed across the web. With well over 1400 reviews combined throughout most of the major review sites,you can rest assured the job will be done right!
Business highlights
Services we offer
Roofing & Insulation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 3% | ||
| 2% | ||
| 3% |
"Thank you for taking a moment out of your busy schedule to review our Company. We are held to higher levels due to core values of integrity and honesty. We would like the opportunity to earn an overall "A" review from every customer and look forward to improving our services with you in the future. We would welcome another opportunity to earn an “A”. Please give us another call and we would be happy to assist you with any roofing or solar needs you may have. Sincerely, Carrie Lemaire/CEO Clear Choice Roofing & Solar"
"We hope that we are challenging other contractors to raise their standards.Thank you for taking the time to rate your experience. Kindest Regards, Gavin"
"Great news! Thank you for allowing us the opportunity to serve you. We look forward to the opportunity to be of service in the future should the need arise.I will pass on your kind words to Cody Kindest Regards, Gavin/Owner"
"Thank you for taking advantage of the Angies List coupon offered.We appreciate your feedback and trust in our company.Its always nice to receive kind words from our services.God bless you and your family Gavin/owner"
"We hope that we are challenging other contractors to raise their standards.Thank you for taking the time to rate your experience. Kindest Regards, Gavin"
Scheduled an estimate for a substantial roof leak and given a 2-4 window. Since I work, I asked that they call my father 20 mins before arrival so that he could meet them for the appointment. Instead, they leave a messge at my work place @ 3:31 pm to advise they would be at my house in 20 mins. I called my father @ 3:33 pm to let him know that they were on the way. When he arrives at my house @ 3:57, they had already left! So, not only do they call the wrong # to advise that they are on the way, but they wait a whopping 6 mins for my father to arrive before leaving. The person at their office had no clue what was going on when I called; she couldn't advise why the estimator had called the wrong phone #, nor why he didn't wait for my father's arrival. My father is 82, and I rarely ask him for help like this, so this incident was very upsetting to him. He felt that HE had let ME down for taking 24 mins i/o 20 mins to get to my house. So, while I can't speak to the quality of their work, I would say that if they are this careless and inconsiderate with keeping an appointment, I would wonder if this is a reflection of their work ethic as well.
"First time I’ve ever been forced to bite my tongue and tone down a response to a negative review by a fellow member of Angie’s List. This tells you how upsetting my experience with this unwanted customer has been. She scheduled an estimate for a roof leak and was given a 2 - 4 window. She demanded that we call her father 20 minutes before arrival so that he could meet us there for the appointment. Instead she mistakenly gave us her work number in which we left three messages policing her schedule. She never got a hold of her father while we continued to be in route. She never returned a phone call between the 30 minute drive nor the whopping 15 minutes we waited for them to keep a designated appointment. She called the office 50 minutes after the first initial attempt to contact her and had no clue as to why we had to proceed to the next scheduled Angie’s List member. While I can't speak to the nature of her habits, I would say that if she is this careless with the all "F" grades and inconsiderate with keeping a per-scheduled appointment, it can be highlighted as a reflection of her disrespect for other members time as well as my technicians. Kindest Regards, Gavin/Owner"
I definitely found my roofing company which I will definitely refer to friends and acquaintances! Thank you Cody and Clear Choice roofing
"Great news! Thank you for allowing us the opportunity to serve you. We look forward to the opportunity to be of service in the future should the need arise.I will pass on your kind words to Cody Kindest Regards, Gavin/Owner"
"Thank you for allowing us the opportunity to serve you. It's rewarding for us to solve solve problems and save our clients $$$. It's even more rewarding when our clients understand the value and importance of our service. We look forward to the opportunity to be of service in the future, should the need arise. Kindest Regards, Gavin/Owner"
"Unfortunately all roofs are not the same and the risk are not equal. Due to this the coupon clearly states *Additional charges may apply for roofs with a greater pitch than 8/12- ask service provider for details before purchase * The $150.00 additional fee, that was rejected, is applied directly to the insurance company for you and my technicians safety should an accident occur. OSHA defines it as dangerous and mountain climbing harnesses/ lanyards must be utilized. The scheduling department dispatched a technician and he showed up at the exact time you expected him. Although our time and fuel was utilized, a refund was given, as well as no additional penalties applied for our efforts in honoring what you had purchased. If a mediocre grade is deemed fair in your eyes for following a "safety first" policy then we will take it on the chin. I cannot pass along a judgment of wrong doing to my staff for their efforts to correct what is perceived or overlooked by members reading the coupon purchased. Your grade and opinion is solely yours and I respect that. We will take the high road and still offer our service to you in the future with dignity, should you ever find yourself needing roofing services again. Kindest Regards, Gavin/Owner"
"Thank you for allowing us the opportunity to be of service. We strive to meet our clients expectations to the best of our ability. We also strive to do our part in the service industry to restore consumer confidence. Thank you for your feedback and it's great for me as an owner, to know that the efforts of myself and our team members are effective. Kindest Regards, Gavin"
"Great news! Thank you for allowing us the opportunity to serve you. We look forward to the opportunity to be of service in the future should the need arise. Kindest Regards, Gavin/Owner"
"I will pass your kind words onto Spencer. Referrals are critical, and we appreciate your your review. We are proud to know that we exceeded your expectations. We strive to provide the best quality service and communication is a key part of that service.Thank you for hiring us to come work for you. Kindest Regards, Gavin We hope that if any future service is needed that you will give us a call!"
"Thank you for you review.Please keep us in mind should you receive any of the nasty storms this season and need your roof repaired. Kindest Regard, Gavin"
"Thank you for sharing your review. I am glad when my customers are satisfied and find value in my service. Thank you for your business. Please keep us in mind should you ever be stricken with some of the nasty storms we receive. Gavin,Owner"
"Thank you for taking a moment out of your busy schedule to review our Company. We are held to higher levels due to core values of integrity and honesty. We would like the opportunity to earn an overall "A" review from every customer and look forward to improving our services with you in the future. We would welcome another opportunity to earn an “A”. Please give us another call and we would be happy to assist you with any roofing or solar needs you may have. Sincerely, Carrie Lemaire/CEO Clear Choice Roofing & Solar"
"Thank you for allowing us to assist you with the repairs to your home. It was our pleasure working with you. We greatly appreciate you as our customer and your kind words. Please keep us in mind if we can be of any service to you in the future. Kindest Regards, Gavin/Owner"
"Thank you for your kind words and review.Please keep us in mind should you ever be stricken by some of the nasty storms we receive, Kindest Regards, Gavin"
"Thank you for your kind words and review.Please keep us in mind should you ever be stricken by some of the nasty storms we receive, Kindest Regards, Gavin"
Some how the pictures they sent was not showing on Angieslist and I was not sure if the repairs was done. But they contacted me and updated me on the repairs. They also emailed me the pictures. Rhonda and Gavin followed up with me to make sure I was aware of the repairs and they did go out of their way to perform the service. I would recommend them and give them A rating.
"Thank you for taking the time to post your review. Unfortunately the customer was not home for their assigned appointment. However, with the customer being a no show my technician performed the repairs as well as some extra work not outlined in the coupon. The customer was notified threw emails and was provided pictures before/ after the work, so the customer could see we arrived on time and completed the work. We replaced some shingles that wear on hand to keep from charging the customer an extra material bill as well as a trip charge. Although the color was a shade off, the location was on the backside of the house and not visible to the street as well as 2 stories up. This allowed for the savings of the $200.00 dollars we would have had to charge to purchase and retrieve the exact match and hoped the customer would agree to the executive decision made while on the premises. Kindest Regards, Gavin"
"Thank you for taking the time to post a review,Please keep us in mind when you are ready to move forward on the extensive repair work. Kindest Regards, Gavin"
"Thank you for your kind words and review.Please keep us in mind should you ever be stricken by some of the nasty storms we receive, Kindest Regards, Gavin"
"Thank you for allowing our team to serve you and your family's home. It's a great pleasure for us to deliver great products and services leading to positive feedback! We thoroughly enjoy serving our clients to the absolute best of our ability. Thank you taking the time to share your experience! Kindest Regards, Gavin"
They also show that they care about their customers and really appreciate repeated businesses. The provider is the best roofing company I have ever encountered in the DFW area. They are very efficient and customer focused. While their staff deserve to be praised for their success, I also think that the owner must have some influence in fostering this type of company culture.
I have recommended them to my friends and neighbors.
"Chris and Spencer appreciate your kind words of praise in which allows me the opportunity to say, that we hope that we are setting the bar as whole for our industry.We take pride in serving our fellow members of the community.My staff and my crews are held to a much higher level working under the Clear Choice Roofing umbrella. We strive for integrity,quality and honesty in every customer we have the privilege of serving. In today's economy where great contractors are less than abundant,Your testimonial is a blessing in helping us illustrate our strong desire for complete customer care. I want to thank you giving me a "pat on the back" and for recognizing the passion I have for customer service that extends threw my fellow employees.We look forward to serving you in the future ,should the need arise, and want also thank you for taking the time to post your thoughtful,precise and well descriptive review. Kindest Regards, Gavin/Owner"
"Thank you for taking the time to post a review of the services you received.I was equally surprised to see that my technician overlooked safety and OSHA rules in which he risked his life on the 8/12,10/12 and 14/12 pitches that your home has.He is only assigned to stay within the limits of the coupon offered and went far out of his way to please you. We agreed to participate in the Angies List promotion, that has been fine tuned for purchase, and that Angies List has emailed to billions of customers over the past 10 years. Angies List placed the "fine print "on the whole left side of the computer screen so that people with seeing disabilities could visualize it.Furthermore the Angies List department made it clear to all aspects of what was going to be performed so even persons with limited IQ levels could comprehend the service offered. The additional charges for steep/ height of $150.00 was for our specialist equipped with fall protection equipment ($50.00) and to implement our insurance for your protection.(insurance co. charges us $100.00) This amount was rejected by you as safety of my technician was not your concern and price outweighed liability for an accident should it occur. We do prologize that googling 8/12 pitch on your computer before purchasing the coupon might have been an issue for you.We also apologize for your vision impairment that caused some confusion on what you were reading before you purchased it. I have reprimanded my technician for taking matters in his own hands and risking his own well being for your comfort. Although you have said YES to hire again I have also Red Flagged your name in our data base.Due to your value of someones life,and or disturbed metal disabilities, we would like to kindly bow out of any future relations. Respectfully, Gavin/Owner"
"I would like to remind members that we have a open door policy and all always approachable should a concern need to be addressed before a review is submitted. I can see where a technician came out on the morning of the 3rd,Unfortunately mother nature struck north DFW ,devastating all upper cities,with baseball size hail that very same evening. My technician was immediately overwhelmed, as can occur, during a weather catastrophe.However this is no excuses and he was reprimanded for loosing track of your repair request. Upon noticing the review,I responded,by sending another representative and a repair technician who arrived within one hour of your review posting on angies list.We want to thank you for accepting the repair order and look forward to your updated review of our recovery. We don't claim to be perfect and mistakes can happen,However I feel a fair judgment of a person is always best when you can see how they respond to a mistake."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
8238 Eagle Mountain Cir, Fort Worth, TX 76135
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