Clear Choice Roofing

"Thank you for taking advantage of the Angies List coupon offered.We appreciate your feedback and trust in our company.Its always nice to receive kind words from our services.God bless you and your family Gavin/owner"

"Thank you for allowing us to assist you with the repairs to your home. It was our pleasure working with you. We greatly appreciate you as our customer and your kind words. Please keep us in mind if we can be of any service to you in the future. Kindest Regards, Gavin/Owner"

"The Angies List coupons are detailed and fine tuned.They say "call before purchase", as well as explain any extra cost for steep roofs over 8/12 pitches due to insurance and OSHA laws.Unfortunately, some customers fail to read this or expect us to overlook our lawful and "safety first" responsibilities.Its unfortunate that we are on the receiving end of the mediocre and sometime bad grades.We are investigating if we should not participate in the coupons offered by the Angies List Team to avoid these grades. We do not enjoy taking the hit as seen in some of my responses with other low grades.We make every attempt to be transparent while supporting the "Big Deals" , but we are limited to the guidelines within the coupons .I talked to the customer and she expressed that the technician didn't call when he was on the way ,so she was not at the appointment. I think this lead to a breakdown in communication which resulted in the assumption we could not do steep roofs.We work on steep roofs and highrise buildings on a daily basis,but must follow state regulations.To accomplish this, an additional fee would apply to cover such cost for protection. Kindest Regards, Gavin/Owner"

"Thank you very much for your wonderful report. We appreciate having the opportunity to be of service in getting your home back in order. We will be here in the future should you need anything. Thank you again for your business and your kind words. Gavin /owner"

"Thank you for allowing us the opportunity to be of service to you and your home. We take that opportunity serious and grateful for your feedback. If we can be of service in any way in the future we will be honored to respond promptly. Gavin/Owner"

"Thank you for your business and selecting us from the choices hear on Angies List.Please keep us in mind in the future should the need for any roof work be necessary. Kindest Regards, Gavin"

"Thank you for allowing us the opportunity to be of service. We strive to meet our clients expectations to the best of our ability. We also strive to do our part in the service industry to restore consumer confidence. Thank you for your feedback and it's great for me as an owner, to know that the efforts of myself and our team members are effective. Kindest Regards, Gavin"

"Thank you for allowing us the opportunity to serve you. We greatly value your business as well as your feedback. Serving your family and your home has been our pleasure. Please do not hesitate to contact us in the future if we can be of service in any way. Gavin/Owner"

"Great news! Thank you for allowing us the opportunity to be of service. Oftentimes, basic maintenance can solve minor issues. Kindest Regards, Gavin"

"We might have to stop working with Angies List on the coupons they offer to the members.It seems although the coupons are detailed, stating call before purchase, as well as explaing any extra cost for steep pitches, due to insurance and OSHA laws,Some customers fail to read this or expect us to overlook our lawful and "safety first" responsibilities.Its unfortunate that we are on the receiving end of the mediocre and sometime bad grades for no fault of our own.We are investigating if we should not participate in the coupons any longer and let a competitor pick up the punishment.We are reaching out to angies list to see if the big deals are going to be eliminate all together due to the providers taking the hits for customers not taking the time to call and ask before they purchase a coupon as the angies list directions state to do. Kindest Regards, Gavin"

"Thank you for taking the time to post a review.We appreciate your kind words of the misunderstand of what areas we service.We look forward to servicing you in the future as our service area expands. Kindest Regards, Gavin"

"To be clear CCR is"able" to act as a representative during an insurance negotiation under a reinspect. CCR is very "willing" to do so as long as the laws are followed to proceed with this action.As a policy holder,the homeowner is the only one that can call in for a reinspect,unless the customer advise the insurance company that they have hired a company to represent them and they turn over the contingency contract to the insurance company.The customer was unwilling to hire CCR and sign the authorizing contract.Their for by law we cannot interfere with the claim. Customers can Google the recent lawsuit awarding a consumer 275k for lon smith roofing violating the law without authorization to act as a liaison. We asked the customer to call us back when he was ready,but never heard back from the customer on his decision.As I cannot speak for integrity roofing,I can only assume they followed the same law we are governed by and the customer sighed their authorization.It seems they came in right behind us and confirmed what we had told the customer,but had better luck since the customer had now heard this twice by two companies.Its unfortunate we are receiving the low marks for being the first on the scene.With the same insurance program as all roofing companies with licensed adjustors on the payroll,we could have easily accomplished the same outcome if authorization was given to us to do so. An analogy may be better understood if I may? A lawyer can offer free advice,However cannot go before a judge and represent someones case without first hiring him to do so. Same thing in this situation.We are pleased to hear the outcome of your situation and are glad you got a resolution that ended up with a full replacement.Sean at integrity opened his doors after the 2004 storm and to this date,from what I know, receives few complaints a year and installs the GAF shingles. I differ in the shingle manufacture due to the GAF certification is bought and not earned,as well as I believe GAF does not stand behind any manufacturing defect. I will install the cheaper shingles if a customer is in love with them,However my roofs are backed by the biggest name in business, Owens Corning.Only 6 companies are certified out of 3200 in Texas,We had to earn that,not just send in a check to buy a certificate. Kindest Regards, Gavin"

"Great news! Thank you for allowing us the opportunity to be of service. Oftentimes, basic maintenance can solve minor issues. Kindest Regards, Gavin"

"Thank you for taking the time to write your review and for bringing any concerns you had to our attention. I apologize for any inconvenience or misunderstanding that might have occurred. While we certainly do not claim to be perfect, we do hold ourselves to higher levels because of core values of integrity and honesty and we strive to do the best job possible for each customer. We have open lines of communication and are always available. Any breakdown of the company’s core or its policies is very discouraging as we want our work to be a pleasant experience for you, the customer. We would like the opportunity to earn an overall "A" review from all our customers and look forward to improving our services to you in the future. Please give us another call and we would be happy to assist you with any roofing or solar needs you may have. Sincerely, Carrie Lemaire/CEO Clear Choice Roofing & Solar"

"Thank you taking the time to post a review. I looked into the scheduling department to find out where you are at in the order in which they are received.Looks like the technician was scheduled today. Kindest Regards, Gavin"

"Great news! Thank you for allowing us the opportunity to be of service. Oftentimes, basic maintenance can solve minor issues. Kindest Regards, Gavin"

"Thank you for your review and compliments. We strive to set ourselves apart in an industry which is highly unregulated and littered with fly by night contractors and pushy salesmen. It's not easy to find well qualified, honest and quality individuals to represent our company which my family and myself have worked so hard to build to what it is today. I will pass along your kind words to the team.Thank you for the opportunity to serve you and have a blessed day. Kindest Regards, Gavin/owner"

"We would love to revisit your chimney problem and offer a permanent solution.I will find out where the call was missed and have the office staff call you should you like a free estimate seeing how the maintenance caulking coupon was not antiquity to handle the immense down-pore of rain that flooded parts of your area. Kindest Regards, Gavin"

"Thank you for your review and compliments. We strive to set ourselves apart in an industry which is highly unregulated and littered with fly by night contractors and pushy salesmen. It's not easy to find well qualified, honest and quality individuals to represent our company which my family and myself have worked so hard to build to what it is today. I will pass along your kind words to the team.Thank you for the opportunity to serve you and have a blessed day. Kindest Regards, Gavin/owner"

"This is a unwarranted review and a prime example of the misuse of Angie’s List by a member of the public. The customer was charged for the steep roof as outlined in the coupon purchased. The customer accepted this charge as well as a repair contract for $850.00. In return for the additional work my technician waived the $100.00 fee for cleaning the piles of leaves from his roof. The customer signed off on the work that needed to be done and was put on the schedule for later in the week. When the accountant called to collect the agreed upon $150.00 for the steep roof a few days later, the customer began to batter and renegotiate the price with the office staff although we extended a savings of $100.00 already. When the customers attempts was denied he abruptly canceled the $850.00 agreed upon contract. He immediately took the power of the internet, used it as weapon to vindictively and casually mark all F's. It’s my opinion Angie's List should step in and assist members that check the box : HONEST AND ACCURATE, when they have ulterior motives outside the Angie's list agreement. We kindly bow out of any future relations with the customer and wish him the best of luck. Kindest Regards, Gavin Weathersby"

"Great news! Thank you for allowing us the opportunity to serve you. We look forward to the opportunity to be of service in the future should the need arise.I will pass on your kind words onto the team members. Kindest Regards, Gavin/Owner"

"Thank you for taking the time to post a review.I believe the roof was very steep and fell outside the coupon offered.We appreciate your kind words of the misunderstand of what could be completed and covered. Kindest Regards, Gavin"

"Thank you for taking advantage of the Angies List coupon offered.We appreciate your feedback and trust in our company.Its always nice to receive kind words from our services.God bless you and your family Gavin/owner"

"Thank you for taking time out of your day to grade a positive review for us about our services. We greatly appreciate your business, and you as our customer. Please let me know if we can be of service or assistance to you in any way in the future. Gavin/Owner"

"Thank you for taking advantage of the Angies List coupon offered.We appreciate your feedback,without tearing into the roof to find out what structural problems exist we cannot determine the cause of the lump.However a free estimate would have been provided should you requested that.The coupon you purchased was just for sealing and routine maintenance,not tearing into the roof to find structural deficiencies. Kindest Regard, Gavin"