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Calverley Service Experts

3.9(
23
)
Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair, Electric Boiler or Radiator Heating System - Repair - For Business,

About us

If you need a job done right, you call in the experts. At Calverley Service Experts, we’re committed to performing the highest quality HVAC. We even put it in writing. Our 100% Satisfaction Guarantee displays our commitment to upholding the highest level of heating and air conditioning services in the industry. We will take care of everything needed to ensure your home’s comfort. Whether your air conditioner or furnace breaks on the day you need it most or you’re on the lookout for indoor air quality and home comfort solutions that meet the highest EPA and ENERGY STAR® standards, you can trust our team. We’re experts in heating and air conditioning, and superior service is what we do best. Additional phone number - (817) 380-5647. Additional email - [email protected].

Business highlights

Emergency services offered
45 years of experience

Services we offer

Attic Insulation & Plumbing., Heating & AC, Indoor Air Quality, Precision Tune-Up, Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.923 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
9%
3
4%
2
9%
1
17%
Write a review
Showing 1-23 of 23 reviews
Katheryn F.
Aug 2023
1.0
$35,000
Would rate negative stars if possible! Our experience with Calverley Service Experts has been infuriating. Their deceptive handling of ownership vs. leasing is misleading to say the least. Their refusal to provide a complete written payoff amount despite numerous requests is utterly unprofessional and is just the beginning. Per the words of an attorney, the contract was one of the 'dirtiest' he had ever seen. We were told that our system had a catastrophic failure and that the only alternative to replacing our entire system was to spend thousands of dollars on AC fluid which would likely leak, waste our money, and still not fix the problem. With the Texas heat and 3 pushy salesman on our shoulders, it would be an understatement to say we felt trapped into replacing both units in entirety. To this day, we do not understand why we were made to pay to replace the inside heating unit as well as the outside AC unit when, to our knowledge, it was only the AC which malfunctioned. Furthermore, their calculated deception regarding their service contract is compounded by the lead salesman's misleading actions. He not only made an erroneous recommendation but also lied about it. Despite admitting the inappropriateness of his suggestion for those planning to move within 5 years, he dishonestly denied our clear expressions of such intent. His continued focus on the supposed benefits for future homeowners and home value elevation was nothing less than deceitful. In addition, his false assertion that we could negotiate prices at a later point only adds to the deception. This conduct is utterly reprehensible and indicative of a company lacking ethical integrity.  At this juncture, we are resolute in our desire to sever all ties with Calverley Service Experts. This situation requires urgent attention. A swift, satisfactory, and comprehensive resolution to this disheartening matter is not only expected but imperative. At this time, Calverley's deception and lack of response leaves us currently in fear that the sale of our home will not be completed as expected and the obsurd price of their HVAC contract will severely limit our financial ability to purchase our new home.
Samuel E.
Sep 2021
4.0
Yes, I recommend this pro
$1,000
OK. They temporarily installed a substitute motor to provide cooling until the proper part was found. They later installed the proper part. The tech was excellent to work with.
Response from Calverley Service Experts

"We appreciate your business and look forward to our continued relationship!"

Wes S.
Sep 2019
1.0
$17,000
They did the job but refuse to honor the rebates in the contract. Lie after lie, wont return calls, make promises and not carry them out. There are more honest tradesmen out there, us them not Calverley
Response from Calverley Service Experts

"Mr. [Member Name Removed], we appreciate your willingness to communicate with our team directly and understand a resolution has been provided."

Samuel E.
Jul 2019
2.0
$400
After inspecting the attic unit, the tech recommended blowing out the drain line and installing a float sensor to shut down the unit should water accumulate too high. We then went to the outside unit and when we approached it there were wasps flying around. The tech went into the attic while I killed the wasps. The charge for blowing out the line was $114, It took less than two minutes. Installing the float switch cost $179. The parts are readily available (at retail price) for less than $20. The switch installation took maybe an additional 5 minutes. The total bill was $382 including an $89 'tune-up' charge that was not performed. Originally, the tech told me the $89 was the service call charge and was not negotiable. On the receipt, it was called 'tune-up'. All in all, I spent nearly $400 for 10 minutes of work and didn't get the tune-up I originally wanted. I should also mention that Calverly was the original installer of my system quite a few years ago. The reason I consented to have the float switch installed was because, several years after the original installation, the entire ceiling in a guest bedroom fell to the floor soaked with water. It happened because the PVC joints were not glued at all and had been leaking for many months. It was too long since the install and for this and other reason I did not pursue it with Calverly. Prior experiences with them had been reasonable. This one was not. The charges were excessive and not representative of the work performed. I acknowledge I authorized the work, but I won't be using them again.
Response from Calverley Service Experts

"[Member Name Removed], we regret that you have concerns and would like to gather more information. Please contact us at [email protected] with your full name on the account, address and phone number and we will follow up with you."

Jeff T.
May 2018
1.0
Called to have them check on A/C problem at my rental unit in Fort Worth. A/C not coming on. Tech shows up and calls me after checking system. He says I have 2 issues. 1) wire going to compressor outside is deteriorated and 2) my coil is completely clogged preventing air flow. He wants almost $500 to install $15 worth of wire and almost $1,100 to unclog a coil that isn't clogged. Judge for yourself. The words CHEAT, CROOK, DISHONEST all come to mind.
Response from Calverley Service Experts

"[Member Name Removed], we will certainly investigate this matter and follow up with you as quickly as possible. Thank you."

Joseph S.
Sep 2017
5.0
Yes, I recommend this pro
Very well, no problems.
Response from Calverley Service Experts

"Thank you for choosing us to make sure your system is ready to keep you comfortable all season long!"

Darryl T.
Jun 2017
5.0
Yes, I recommend this pro
When I have a problem with my HVAC they are the only company that would come out the same day.
Response from Calverley Service Experts

"We look forward to continue working with you!"

Darryl T.
Jun 2017
5.0
Yes, I recommend this pro
.
Response from Calverley Service Experts

"Thank you for this great feedback!"

Darryl T.
Jun 2017
5.0
Yes, I recommend this pro
$115
The maintenance plan is 200 something, and they come out to check your system twice a year. When I had a problem with my HVAC, they are the only paticular company that would come out that particular day. It took them an 1-2 hours to complete the work. The workers were knowledgeable.
Response from Calverley Service Experts

"We appreciate your business!"

Donald B.
May 2017
5.0
Yes, I recommend this pro
.
Response from Calverley Service Experts

"Thank you for taking the time to write this great review!"

Melissa O.
May 2017
2.0
$3,500
Not very well.
Response from Calverley Service Experts

"We are very sorry for your experience and would like to learn more about your situation. Please contact us at CustomerService(at)ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you."

Bobbie B.
Mar 2017
5.0
Yes, I recommend this pro
.
Response from Calverley Service Experts

"Thank you for choosing us for your HVAC services!"

Bobbie B.
Mar 2017
5.0
Yes, I recommend this pro
$950
They come every season.  They are A-plus, plus, plus.  I was using another company and they tried to sell me a lot more than what Calverley said I owed.  I'm single, and when they went upstairs to blow the insulation, they thought the ladder was unsafe and the man screwed it in for me.  Now tell me that's not nice. That's amazing. 
Response from Calverley Service Experts

"We appreciate you choosing us for your insulation and look forward to continue working with you!"

Ruth F.
Jan 2017
5.0
Yes, I recommend this pro
I don't ever remember having any issues with them at all. We've gone through two units in 25 years. They've been really good.
Response from Calverley Service Experts

"We have truly appreciated your business over the years and thank you for being such a loyal customer!"

Ruth F.
Jan 2017
5.0
Yes, I recommend this pro
We've lived here 25 years. So they've been around a really long time. They're really good about doing that. We've bought air conditioning units from them and we've had really good response from them. They've always come out rather quickly, we've never had any issues with them. Their pricing is probably average and good. I've never used anybody else to know. They're very efficient and very timely. We've never had to wait on them and they recommend things, but they really don't push hard. They'll say, You probably need to get this up here," but they're not pushy salesmen and keep adding on stuff. I really appreciate that.
Response from Calverley Service Experts

"We appreciate you choosing Calverley Service Experts for your heating and cooling needs and we thank you for taking the time to write this wonderful review!"

Lavora O.
Jan 2017
1.0
$80
I had a contract with them for several years. They came out twice a year, for the winter and then for the summer. They were very bad, they weren't a good company at all. They were supposed to put some antifreeze or whatever in my unit and it burnt up and they weren't doing what they said they were doing and I ended up having to get a new system. I would never use them again. I had a very bad experience.
Response from Calverley Service Experts

"We are very concerned about your experience and would appreciate the opportunity to learn more about your situation. Please contact us at CustomerService(at)ServiceExperts.com with your phone number and we will have someone follow up with you. We look forward to hearing from you."

Ann C.
Jan 2017
5.0
Yes, I recommend this pro
I am very satisfied with them. I know I could probably find a more economical company, but I am very happy with their work, and the fact that I can request the service technician that I want to come out here to do the work. My contract cost is $138.00 per year.
Response from Calverley Service Experts

"We have truly appreciated your business over the years and thank you for being a PLUS customer!"

Gary R.
Jan 2017
5.0
Yes, I recommend this pro
Well, as usual.
Response from Calverley Service Experts

"Thank you for this review!"

Terry M.
Dec 2016
5.0
Yes, I recommend this pro
They did an excellent job, they always do, every time they come out. I could depend on them and they do excellent services. They're very professional, they stand by their job if something goes wrong, you call them, they'll come right back out again and take care whatever what went wrong.
Response from Calverley Service Experts

"We have truly appreciated your business over the years and thank you for being such a loyal customer!"

J M.
Aug 2016
4.0
Yes, I recommend this pro
They have been very good over the years. They have been reliable and have done good work. We really have no complaints about them. For the quote we got for the new equipment, I would rate that a C.
Response from Calverley Service Experts

"We have truly appreciated your business over the years and thank you for being such a loyal customer!"

Mary J.
Apr 2016
3.0
$320
unknown
Response from Calverley Service Experts

"We appreciate your business and look forward to continue working with you!"

Kathryn M.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Calverley Service Experts

"Thank you for this wonderful review! We truly appreciate your business and look forward to working with you again!"

Suzanne M.
Apr 2016
5.0
Yes, I recommend this pro
$300
unknown
Response from Calverley Service Experts

"We have truly appreciated your business over the years and thank you for this great review. We are thrilled to hear you were happy with the work and service the team provides and look forward to continue working with you!"

Gary R.
Jan 2016
5.0
Yes, I recommend this pro
$120
unknown
Response from Calverley Service Experts

"Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!"

WD S.
Jul 2015
5.0
Yes, I recommend this pro
$100
unknown
Response from Calverley Service Experts

"Thank you for taking the time to share your review. We appreciate your business!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Calverley Service Experts is currently rated 3.9 overall out of 5.
Calverley Service Experts accepts the following forms of payment: CreditCard
Yes, Calverley Service Experts offers free project estimates.
No, Calverley Service Experts does not offer eco-friendly accreditations.
No, Calverley Service Experts does not offer a senior discount.
Yes, Calverley Service Experts offers emergency services.
No, Calverley Service Experts does not offer warranties.

Contact Information

5400 E Loop 820 S, Fort Worth, TX 76119

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