Founded 1985 • With Angi since July 2009
Service Provider Response
Thank you very much for your recommendation! We appreciate your business!Service Provider Response
I called Member on April 15 & 16 and left a message for him to call me in regards to this issue. We value our customers and if there is any kind of a problem, we want to do what we can to resolve the problem. Member never returned my calls. In response to his complaint, I do apologize for the time mix-up. There was a communication error between Justin and myself, so we do accept responsibility for that and apologize. However, Member stated in his complaint that he provided all the parts. In fact, he did not provide everything needed for the job. We had to supply the following items and they were added into the price. Two 1/2 x 3/4 branch outlet tees Seven 1/2 x 3/8 stops Three toilet supply lines 1 set of johnny bolts 1 wax ring Two 1/5 tail pieces 1 ball cock 1 ball cock flapper Customers are very important to us and we strive to do a good job at a fair price. However, if there is a problem, it is hard to resolve the issue without being able to discuss the problem with the customer.Angi Certified
We provide repairs, service, and installation for all air conditioning, heating, electrical, plumbing, and roofing needs for homeowners (and businesses) across all of Dallas, Fort Worth. We offer a 100% money back guarantee on all services. We never charge overtime or emergency fees, operate 24/7, and offer same day services. We've won several awards, from Consumers' Choice, to Best of DFW Air Conditioning, to Best Pick from EBSCO Research, to Angie's List Super Service Â