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Evans Air Conditioning & Heating, THE ORIGINAL

Heating and Air Conditioning, Energy Efficiency Auditing, Metal Fabrication & Restoration,

About us

Premier LENNOX Dealers, TRANE Dealers since 1978. Note: We are The Original Evans Air Conditioning & Heating Home of the 3-Visit Maintenance Agreement got cool? got heat? get evans! Upfront pricing. Cost is determined by the job. Additional contact name - Wayne Murphree.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial. Repair & Replacement - air conditioner, heat pump, gas furnace, ductless mini-splits & package units. Repair & Maintenance on All Brands Equipment. Equipment Warranties Honored. Air Duct repair or replacement - hard pipe, flex & square duct. Zoning - air control. Wifi & Programmable Thermostats. Clean Air - Filtration, UV Lights, Humidifiers & Air Balancing. Dual Fuel & Solar Ready Equipment. Free Quotes on New Equipment and Duct Replacement.

Services we don't offer

cooling towers, refrigeration

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 39 reviews

Stewart P.
10/2022
1.0
heating & air conditioning/hvac
  + -1 more
Beware!! As you can see high voltage electric cables were installed through a rough, sharp sheet metal housing without the proper circle grommet. This is a clear and present danger to myself and future service workers. It only takes a small amount of pressure to cut through the wire sheath and cause a catastrophic situation. This is a safety violation and I urge you to have your HVAC inspected if Evans did the installation Also, I was charged for work not performed.
Description of Work: maintenance

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Stewart P.
07/2022
1.0
heating & air conditioning/hvac
  + -1 more
Evans AC proved to be "two-faced" after withdrawing their promise to cover a part under warranty. Like most HVAC companies it's all about squeezing customers for every dime they can get away with.
Description of Work: Troubleshoot HVAC

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Roy P.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
They have been excellent, always on time, and very professional. We would highly recommend them and we will hire them again.
Description of Work: They have installed two HVAC systems in two different houses. They have serviced our systems for about 20 years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called that same day I called. They were very professional.
Description of Work: They serviced my AC. It was low on freeon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Evans Air Conditioning & Heating, THE ORIGINAL
Appreciate the review and truly appreciate your business! Dicksie Walker

Louis D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Called this morning and they had someone out by 11:00AM. Corey Shaw came out and was very nice. He replaced the Dual Capacitor with a new one and our air conditioning was back on within 5 minutes. He also looked over the unit, went in the attic to check the whole unit. Was very nice and professional. We went ahead and paid for the Maintenance Service plan which brought the Diagnostic price of $89 down to $69. Brought the price of the Dual Capacitor from $155 down to $131. The cost of the plan is $149 which includes 3 visits of planned Maintenance: Cooling Inspection, Annual Major Maintenance and 1 service call a year!
Description of Work: Came out and replaced the dual capacitor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Evans Air Conditioning & Heating, THE ORIGINAL
[Member Name Removed], thank you for those kind words, & for becoming an EPM (EVANS PLANNED MAINTENANCE) Member. We really appreciate your business. Corey will receive kudos in our company meeting from your review. Thank you very much, Rick Walker President

Ralph M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was really good. I paid $150 for them to take care of this situation. It cost $40 to add up on the freon. They got one more check they can come out that I can call them any time I want. They they got to come out on the Fall and get me ready for the heating clean for $150. They were pretty thorough. I give them a B on pricing not because anybody's charging me less but I would like to save some money. It was fair, really. It was good quality. I asked them any kind of questions and he answered everything. He seemed very thorough and knowledgeable. I'm very particular on timing on when I need to get things done because I got a very busy schedule. He was very accessible to me. They worked around my schedule and he was right here exactly when he said he was going to be. That was really good.
Description of Work: They checked the thermostat, checked the coils, checked the filters, checked and made sure everything is clean. On the outside, he hooked up some equipment to check out on some electrical stuff, I guess it was the capacitor or something. They checked the compressor to make sure that was good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Bill W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are the most professional HVAC shop in town. I dealt with a lot of them and I've never had people that were so competent. They do a good job and not wasting my money. We had another air conditioner company come out that quoted us higher prices, but this company came out and did it for half the price, did a great job and did not track our floors.
Description of Work: I've used Evans Air Conditioning & Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert M.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
They said that I needed a new system and the new system that they put in leaked or a line backed up but they came out and fixed it for free so I am pretty happy with them. Basically, they had not cleared the line and the water ran off the line incorrectly so they came out and cleared that and then they did some other minor repairs but they did not charge me anything else. I have a maintenance contract with them that is about $140 a year and they come out twice a year to do a regular maintenance. They have kept my old system running for 17 years. Their inappropriate or lack of clearing the line caused a problem but at least they came out and fixed it with no additional charge. Air conditioning is really expensive and I guess that the older air conditioning systems were better. The first one that I had in the house lasted 27 years and the next one only 17. The quality has gone down in the recent years. Their responsiveness was good and their punctuality was okay. I would probably use them again in the future. They have maintained my older air conditioning system for 20 years or more.
Description of Work: I use Evans Air Conditioning for the regular maintenance of my air conditioning system and then they put in a new system for me last week.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Evans Air Conditioning & Heating, THE ORIGINAL
Thank you very much for your response to our service. I apologize for the issue you had with the water. the new A/C systems are do much more efficient that the older ones, & they remove more water from the air. Nowadays, due to codes concerning condensate drains, we do not always even know exactly where the drains terminate, so it makes it very hard to completely clear them sometimes. They used to all drain to the outside, instead of into the plumbing system, and it was easy to know when it was clear. I am happy we were able to take care of the problem. Thank you very much for your business, Rick Walker President

Linda C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was an excellent technician, he was very thorough. The price was reasonable. He couldn't fix it but he was able to diagnose that I needed to call in an electrician because there was something about a wire back feeding. He did a good job for me and he put me on the right track and inspected everything and told me that the unit was good, it just needed to get power to it. Very simple. It was really good.
Description of Work: I used Evans Air Conditioning & Heating, The Original who came and checked my air conditioner. The air conditioner was dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

donald A.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
Very satisfied. Good installation. Like the new system. We did have to negotiate pricing though.
Description of Work: replaced our heating & ac system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jim W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Evans is always prompt concerning appointments. I like doing business with them and would recommend them to others for heating and air conditioning service.
Description of Work: Cooling/Heating system checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Evans Air Conditioning & Heating, THE ORIGINAL
Thank you, [removed member name] for your nice comments. Rick Walker President

John O.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good. Very professional service tech "Edgar " diagnosed the problems and took care of them in an efficient manner. I am a retired contractor and can recognize excellent employees. Edgar is a highly motivated self starter and is an asset to any origination.
Description of Work: Replaced compressor

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Robert G.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with all personnel involved. They were very thorough, knowledgeable and professional. Installation was as scheduled and promised in the proposal. I can easily recommend them.
Description of Work: Replaced one entire system, furnace, coil and compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Kelly C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Was very professional, got me in the same day during a very busy time of year. Told me exactly what was wrong with my a/c unit. I ask about a service plan, allowed me to sign up that day and use my free service call from the service plan.
Description of Work: Checked A/C due to freezing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jerry F.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great company - used them for years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lester C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Was crisp, clean. Estimator was competent and polite. Never felt any pressure to buy
Description of Work: Replaced existing central heat air conditioning units

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Mark N.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above. In the end, we are very satisified.
Description of Work: Removed old 1 ton AC unit and replaced with 3 ton unit. Reducted 50% of the home (we have two units), balancing the AC systems 50/50. All work was completed timely and professionally. New ductwork was not placed effectively (was set at straight runs taking over all the available space in the attic). They came back and reworked the ducting to provide attic storage space. I recommend Evans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,600

Sue B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The Price, Quality and Professionalism was excellent.
Description of Work: My dog was always running in and out of the house because of the Air Conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Harold B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My wife was off work the day we chose to install unit. They arrived on time, worked most of the morning, interfacing with our plumber who was needed to move the gas line, and hook it to new unit. Was done in early afternoon.
Description of Work: We were wanting to replace our AC and gas heater, as it was 20 years old. Troy came out as promised, looked at old unit, asked us questions how current unit was working. Looked over every thing outside and inside. He explained about seer ratings and suggested two models. He emailed me an estimate later in the day. Several weeks later we chose to buy the 13 seer unit, which is a combined ac and Gas heat with blower all in one. Our old one was a 8 seer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

vincent J.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My overall experience with them was excellent. I would be using them again in the future if I needed to.
Description of Work: I used Evans Air Conditioning & Heating a couple of years ago. My AC wasn't working. They came out and got it running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional when they come out, they take care of business and their prices are very reasonable.They were highly recommended to me.
Description of Work: I use Evans Air Conditioning and Heating to do my general air and heat servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Richard D.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Do get the service contract which provides for periodic maintenance
Description of Work: This compmnay provided timely,thorough, professional service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary A.
11/2011
4.0
heating & air conditioning/hvac
  + -1 more
I didn’t spend anything today. We bought the contract from them for coming out in the fall. So, their price was $140 or $150 and I don’t think it was anything more than that. Then we used them back in July. We came home on a Saturday night and the air conditioning was blowing hot air. So, we called them and they came out at about 11 o’clock in the night. They took care of the problem and charged about a couple of hundred dollars. That included the part that they had to put on. They have been very good. I had a different person this time, but the same guy came out the other two times. He was somewhere else today and they sent two other guys out. They called ahead of time and said they were coming. We already had an appointment with them. They had called earlier and made the appointment. Then they called before they got here. I was well satisfied with them. I think their price is in line and they did very well with their quality. When I got them out on a Saturday, they couldn't guarantee anything before Monday, but they got here on a Saturday night. Their professionalism was very good. I would definitely use their services in the future too. We got them out of the phonebook.
Description of Work: I used the services of Evans Air Conditioning & Heating, The Original this afternoon for a service check. We had the heating and air conditioning unit checked out in April or May.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Evans Air Conditioning & Heating, THE ORIGINAL
Thank you for your comments! Your business is sincerely appreciated! Dicksie Walker, Owner

Cary G.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and they followed up. They advised us of some of the best equipment. We got two tax rebates on it. They did everything they were supposed to do. They changed part of it out in November and did the final installation in January because we had construction going on. They did the inside work very quickly and had to wait for the outside work because of the construction. They have very well trained clientele and the office was very helpful. Their sales staff was very knowledgeable. They did the job and we had no complaints against them. We have them on contract so we will be using them again. They have been around for a very long time.
Description of Work: We used Evans Air Conditioning & Heating to do a complete change-out of our heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Evans Air Conditioning & Heating, THE ORIGINAL
Member, thank you very much for this report. I am proud of our staff, but it is always nice to know that our customers appreciate them as well. Rick Walker, owner

john R.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was not at all happy with the service that i received and filed a report here earlier. I want to praise the owner Rick Walker for his follow-up. after reading my report, he reviewed the service records and sent me a letter of apology and an offer to make it right. I fully intend to give him and his company the right to earn my business in the future. Any one can make a mistake and most dont take the time or effort to fix it. Rick has offered to do what it takes up to and including refunding my money. THATS INTEGRITY! I encourage anyone with an a/c need to give this company a try. If you have a problem, give Rick a call. He is indeed responsive to the needs of his customers.
Description of Work: I sent in a report on the service received from this company earlier and thought that would be the end of it. see below!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$700
    • 1(current)
    • 2

Contact information

3484 Fm 2813, Flint, TX 75762

www.evansair.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
TACLA00010599E
Trade License Locale
Texas
Trade License Authority
TX Dept of Licensing and Regulation
Trade License Expiration
12/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Metal Fabrication & Restoration,
Air Duct Cleaning

FAQ

Evans Air Conditioning & Heating, THE ORIGINAL is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Evans Air Conditioning & Heating, THE ORIGINAL accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Evans Air Conditioning & Heating, THE ORIGINAL offers free project estimates.
Yes, Evans Air Conditioning & Heating, THE ORIGINAL offers eco-friendly accreditations.
No, Evans Air Conditioning & Heating, THE ORIGINAL does not offer a senior discount.
Yes, Evans Air Conditioning & Heating, THE ORIGINAL offers emergency services.
Yes, Evans Air Conditioning & Heating, THE ORIGINAL offers warranties.
Evans Air Conditioning & Heating, THE ORIGINAL offers the following services: Residential & Commercial. Repair & Replacement - air conditioner, heat pump, gas furnace, ductless mini-splits & package units. Repair & Maintenance on All Brands Equipment. Equipment Warranties Honored. Air Duct repair or replacement - hard pipe, flex & square duct. Zoning - air control. Wifi & Programmable Thermostats. Clean Air - Filtration, UV Lights, Humidifiers & Air Balancing. Dual Fuel & Solar Ready Equipment. Free Quotes on New Equipment and Duct Replacement.
cooling towers, refrigeration

Contact information

3484 Fm 2813, Flint, TX 75762

www.evansair.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed