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SoBellas Home Services

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small

About us

SoBellas Home Services is a residential Air Conditioning, Heating and Appliance Repair provider in El Paso, Texas and Las Cruces, New Mexico. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We specialize in Repair and new AC installations and Swamp Cooler conversions, converting to refrigerated air conditioning. Call the guys in the yellow booties today.

Business highlights

17 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.

Services we don't offer

Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 601-625 of 693 reviews

Melissa T.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Rewired the refrigerators ice machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from SoBellas Home Services
Thanks for the great review.

vicki D.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed a washer that stopped working. They were very professional,punctual,and gave detailed description of what the problem was and how they fixed it. They guaranteed the work and the tech gave me his card if I had any problem I could contact him. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from SoBellas Home Services
Thank you for the great review.

Jacqueline G.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced board that communicates to the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$426

Response from SoBellas Home Services
Thank you for the great review.

Raymond T.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

Donna G.
04/2015
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Repaired dishwasher. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from SoBellas Home Services
Thanks for the great review.

STEVEN A.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Came out under a warranty claim and replaced parts as needed. Very professional and honest.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

CYNTHIA M.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Sobella came to fix my refrigerator's temperature sensor. The only problem was the technician was careless: there was a lot of combination ice and frost in the freezer section, and instead of waiting for it to thaw, he started pounding on the frost and ice with a sharp object causing scratches on the inside back wall of the appliance. My husband suggested pouring hot water and it worked! If he had done that first it woukd not have caused the many scratches he created. The technician also was not careful in removing the cover to that area causing the rubberized seal to break and leaving a gap to where air can eacape.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from SoBellas Home Services
Thanks for the great review. I will forward your concerns on to our service manager.

Nicholas L.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The technician, Jose Martinez, called to say he was on his way, showed up on time, repaired the refrigerator, and did an outstanding job overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from SoBellas Home Services
Thanks for the great review.

Dan H.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: pump on dishwasher jammed, he cleared the jam and all is well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SoBellas Home Services
Thanks for the great review.

Steven B.
03/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I contacted them before using because they were showing their address in El Paso, they assured me they had a branch very close to me in San Antonio so I sent the money to Angie's list but when the service was ordered they told me I was too far away from SA, only 30 minutes away so they would not come. I tried to get my money back from Angie's list and could not, this is a big thumbs down to Angies list as well. Regards, Steve
Rating CategoryRating out of 5

Response from SoBellas Home Services
Sorry [member name removed], we do not service Canyon Lake, only Bexar county. Angies list should give your money back. We are not set up with Canyon Lake in our profile with them, they should not have sold it to you.

Glenda D.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer repair two different items needing fixing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from SoBellas Home Services
Thanks for the great review.

Gerard M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Every contact I had with the company they were very professional. The man who came out communicated clearly and helped me make the decision about replacing the dish washer or repairing it. The conversation was very helpful. I had a special deal for $39 for a diagnostic call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for the great review.

Marisela S.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washer wouldn't start and this was FRIDAY the 16th of January morning. I looked up somebody on Angie's List and got Sobellas number. I called them and they came in the afternoon on the 16th. The technician analyzed the problem and it was a part on the bottom of the washer. They had to order it but he got the machine to work with small loads and I was able to wash my husband's work clothes. I thought it was going to be a over a week before they came and replace the part but on Tuesday they called me to see if I was home because they had received the part. The technician came and fixed it. I was very happy with their work and would recommend them to anybody with appliance trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from SoBellas Home Services
Thank you for the great review.

Raymond T.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

John H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed my washing machine. works well now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SoBellas Home Services
Thanks for the great review.

Frank G.
02/2015
5.0
appliance repair
  + -1 more
This went very well.
Description of Work: This was a Big Deal for an appliance repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for the great review.

Susan F.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SoBellas Home Services
Thank you for the great review.

JAN M.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SoBellas Home Services
Thanks for the great review.

John P.
02/2015
5.0
appliance repair
  + -1 more
very well
Description of Work: replaced parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from SoBellas Home Services
Thanks for the great review.

Anthony W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The provider gets a good score solely on the second tech from SoBellas, Paul M. The initial tech didn't solve our problem, which necessitated a second service call. Paul M. was fantastic and got our dishwasher up and running again in no time, and was great about giving upkeep tips to combat hard water, and general maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from SoBellas Home Services
Thanks for the great review.

Tammy A.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came out and looked at the stove top to determine what was wrong. They did a wonderful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from SoBellas Home Services
Thank you for the great review.

Nina O.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They cleaned out the internal part of one of my gas burners on my stove. I felt a little foolish that I hadn't been able to do it, but they did it and now my stove works like it used to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from SoBellas Home Services
Thanks for the great review.

John & Pandra L.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Paul worked with me for several weeks as we searched to isolate the problem with the temperature of the refrigerator. Initially, he replaced the relay cap start device to the compressor as the housing cover was very hot when the unit was running. Eventually, he had to replace the thermostat and wire along with the door switch as the unit would occasionally stop cooling. It has been nearly six weeks since his last visit and the refrigerator has been working with no temperature issues. Paul was a pleasure to work with as he was more than willing to explain each step of what he was doing. I would definitely recommend Sobellas for any appliance problem that you may encounter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

Response from SoBellas Home Services
Thanks for the great review.

Frank W.
01/2015
5.0
appliance repair
  + -1 more
Very good customer service so far.
Description of Work: I am using them for appliance repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SoBellas Home Services
Thanks for the great review.

Jana F.
01/2015
5.0
appliance repair
  + -1 more
nothing special to say
Description of Work: unstuck garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from SoBellas Home Services
Thanks for the great review.

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
375695
Trade License Locale
New Mexico
Trade License Authority
New Mexico: Contractors
Trade License Expiration
09/30/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small

FAQ

SoBellas Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

SoBellas Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, SoBellas Home Services does not offer free project estimates.
Yes, SoBellas Home Services offers eco-friendly accreditations.
Yes, SoBellas Home Services offers a 10% senior discount.
No, SoBellas Home Services does not offer emergency services.
Yes, SoBellas Home Services offers warranties.
SoBellas Home Services offers the following services: Repairs of refrigerators & freezers. Washing machines. Clothes dryers. Oven & stoves, ranges and cooktops. Microwaves. Dishwashers. Heaters, furnaces. Air conditioners. Swamp coolers and evaporative coolers. Central AC. Refrigerated air conversions and retrofits.
Window ac units. Portable ac units. Mixers. Blenders. Vacuums. We do not work in San Antonio

Contact information

125 Graphite Dr Ste D, El Paso, TX 79932

https://www.sobellas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM