Mr. Rooter Plumbing of El Paso

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Surety Plumbing, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

14 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
responsiveness
4.9
Showing 101-125 of 285 reviews

Stephanie S.
08/2021
1.0
I found that in the receipt for the services it says that you may lose ownership rights to your house. After he left there was another leak. Or a leak that was not fixed I am still in an emergency.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
2.0

$786

Sarah C.
08/2021
4.5
GREAT

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$179

Carol G.
07/2021
5.0
Top natch

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Billie C.
07/2021
5.0
The guy explained what was wrong, how he would fix it, went to get parts and fixed it in about 15 min. He tested it and it was good. I was happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Brett T.
06/2021
5.0
Chants was very professional and courteous!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bernadette a.
06/2021
5.0
Professional and Friendly staff. Will hire them again if I have any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gilbert S.
06/2021
1.0
Charges were exorbitant (way too high). plumber broke the pipe extended out the wall within 1 minute after entering the house. The two plumbers then proceeded to add charges as if they fixed the first project, then added more charges to proceed. A simple $250 dollar job turned into a $600 major repair. Did they do a good job? Very skilled plumbers. Did they skillfully extract higher fees,? It damn sure feels like they conned the entire operation. The fees on the invoice do not match the fees I signed for although they added up to the stated total.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
2.0

$630

Carlos P.
05/2021
5.0
They cleaned up after completing the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D. D.
05/2021
5.0
On time, quick and efficient professional. I will hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter B.
05/2021
4.0
The job was completed quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Mike R.
05/2021
4.5
.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Lillie W.
05/2021
5.0
Revived a call in advace with picture of Technican to perform the services. Once upon arrival they performef a diagnostic test and reasonably price to perform the services. They did a fantastic job and got me and my family's life back in order. I was so impressed with the professionalism and courtesy demeanor. I would definitely recommend to family and friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Mitchell P.
05/2021
5.0
Great work, I know who to call!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary A.
05/2021
5.0
Kitchen plumbing job. They never disappoint. Well done Mr. Rooter.(jose hernandez)!!! Excellent customer service.ð ð ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$349

Noel G.
04/2021
4.5
Had two bathrom new sink faucets installed. They did a great job although it was a little expensive

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$510

Duane B.
03/2021
5.0
Called them and set appointment serviceman arrived and an estimate was given on a Friday. Agreed to have the work done on that next Monday.Work was done and upgrade made to a new water heater that same day A great job done by a professional serviceman. Would hire Mr. Rooted again for.my next plumbing project.C. Diane Beach

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,844

Rebecca M.
03/2021
5.0
We haven’t received a quote yet for the project as they just came out this morning. But so far I am very pleased. They have excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt J.
03/2021
4.5
Good experience working with the team from Mr. Rooter. Chantze communicated very well and made it easy for me to understand what the situation was and what he recommended.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yolanda V.
03/2021
5.0
As a new widow and stuck between a rock and a hard place I had no choice to have the repair done. My husband was the one to handle all of these issues before so I was at the mercy of whoever was going to help me with this situation...I had a leak in my bathroom. Although I found the prices high I had no time to check how reasonable or unreasonable the prices were. I did ask if they could reduce the cost some and they did. The service was quick and the plumber, Mario Armendarez was friendly, professional and helpful. He left the work area clean. He wore a mask, and coverings on his shoes...much appreciated. Would I hire them again? Yes

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$120

Raluca R.
03/2021
5.0
Joe was really knowledgeable and professional and kind. I'm sure he deals with freaked out customers every day and he kept his cool, explained things in detail and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$232

Sandra M.
03/2021
4.5
Was very satisfied!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Martin L.
02/2021
5.0
I was doing a remodel and they used extremely long nails to secure the bottom moldings. One of those nails made a small puncture in the copper tubing of the water line. Within a week or two it caused water to leak into my garage and the master bedroom closet. It was an emergency as we didn't have water for two days (I had to shut the water off) and were waiting since then for a different plumber. I requested a quote, they called to confirm and within 15 or less minutes Jose was on the job. An extremely knowledgeable and very friendly individual. The job was completed within two hours. I wish I would've called when it first happened but I didn't have the time then. I WOULD HIGHLY RECOMMEND this service and will definitely be calling back for any plumbing issues in the future. A job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$442

Allison G.
02/2021
5.0
The technician, Dale, did a great job clearing our drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George B.
02/2021
5.0
Excellent service very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Laura R.
01/2021
5.0
Fast service. Quick to respond to request for service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$116

Contact information

7310 North Loop Drive, El Paso, TX 79915

http://mrrooter.com/el-paso

Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM
Saturday:
6:00 AM - 4:00 PM
Sunday:
6:00 AM - 4:00 PM

Service Categories

well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 6:00 AM - 5:00 PM

Tuesday: 6:00 AM - 5:00 PM

Wednesday: 6:00 AM - 5:00 PM

Thursday: 6:00 AM - 5:00 PM

Friday: 6:00 AM - 5:00 PM

Saturday: 6:00 AM - 4:00 PM

Sunday: 6:00 AM - 4:00 PM

Mr. Rooter Plumbing of El Paso accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing of El Paso offers free project estimates.
No, Mr. Rooter Plumbing of El Paso does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of El Paso does not offer a senior discount.
No, Mr. Rooter Plumbing of El Paso does not offer emergency services.
Yes, Mr. Rooter Plumbing of El Paso offers warranties.

Contact information

7310 North Loop Drive, El Paso, TX 79915

http://mrrooter.com/el-paso

Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM
Saturday:
6:00 AM - 4:00 PM
Sunday:
6:00 AM - 4:00 PM