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Dosher Refrigeration

Heating and Air Conditioning, Air Duct Cleaning, Home inspection

About us

If you are looking for high quality and personal service, you have come to the right place. At Dosher Refrigeration we will give you the attention and personal service you will come to expect and enjoy. We offer the best in heating, cooling, and refrigeration services. Dosher Refrigeration has been located in El Paso since 1996. Let us put our experience to work for you.

Business highlights

29 years of trusted experience

Services we offer

all hvac service, repair and installation to include duct work repair and installation.

Services we don't offer

hvac equipment over 20 tons

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.779 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 79 reviews

Michael A.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great experience
Description of Work: A/c didn't work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fernando P.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The online coupon was for an air conditioner shut down and furnace start up for the winter. The furnace start up was fine but the air conditioner shut down part was a disaster. All they did was to unplug everything on the AC...but the water was not drained and the AC was not properly prepared for the winter. I would NOT recommend Dosher to anyone. |

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$88

Curtis H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace 2 packaged 3 ton Refridgerated Air units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Johnnie S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great people!
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Swamp cooler and furnace start-up with carbon monoxide and gas leak check. Serviceman was punctual, courteous and efficient. I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Marvin C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The workmen replaced the defective motor in my heater/air conditioner system. They were on time, completely professional, and even corrected some problems which had been caused by earlier careless servicing of the heating unit. I recommend them without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jeff T.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Alex D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Great communication

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Great communication

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

leslie C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Dosher Refrigeration serviced one AC unit, checked the coolant, made sure everything was working correctly. We were having problems with our second unit. It wasn't cooling although the fan was coming on. The technicians identified the problem quickly as a bad condenser, I think. They put in a replacement part and within less than an hour, our house was cool again! They suggested we do preventive maintenance on our heaters in September. And sold us some premium AC filters at contractor's price. Very pleased with the service, with the technicians and with Carmen in the office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Steven M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called on a Thursday afternoon and they were able to send a crew out the next morning at 8:30 AM to check for a leak in a residential refrigerated cooling unit. Very professional and fast. Filled up coolant but did not detect leak. I will gladly continue to do business with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Karen Tracy M.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My first experience with Angie's list did not go at all well. I purchased a 20-point inspection (AC) from Dosher, only to receive an email that they were no longer offering that service and that I should call to tell them what I wanted them to do (since they had already been paid the $99). I had to leave town unexpectedly on business and was not not able to return the call for a week. When I did speak with Carmen, she informed me that she never told me that the service had been discontinued (I have the email from her that says it was) and that the service they offered through Angie's List was still good (only now it had gone from 20 point to 25 point inspection). I was not at all displeased with that. What did displease me was that the young man who showed up told us that the coils were dirty (they most definitely were) and that it would cost $700 to clean them. My daughter called several AC folks and the highest price that was quoted was $200 for the same service. The young man also told us that the registers needed to be replaced and that he would have the office give us a quote on replacing them. I shudder to think how much that will cost. On a side note, my daughter, who is a very petite, pretty blonde (in her mid-30's) was the one who was at home at the time of the visit and she was convinced that the service man thought he could put one over on her. She is a veteran (11 year) fire-fighter and in about an hour cleaned the coils herself. The unit works like new!

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
punctuality
5.0

$99

Robert J.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have already reviewed this vendor with one of your phone representatives. I do not have the time to keep reviewing vendors that I have already evaluated. A leak was found in my refrigerated air conditioner. The technician added leak stop to the system and re-charged the system with A/C refrigerant. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327.22

Brian R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my York gas heater. Cleaned system, checked operation of burners, blowers, and checked for carbon monoxide leaks. Everything checked out OK. | |The technician was professional and courteous. A good one to send to places that have pets. I have 4 large dogs and he was not bothered a bit by them. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Charles J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Hector F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired AC unit, serviced some. Units are working well. Will have them do the service on my five AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Louis F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Dosher removed an old heater and replaced it with a new 100,000 BTU Luxaire heater with a filter rack and digital thermometer. They also installed a new flue pipe. Personnel were professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700.51

Kate F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air conditioning not blowing cold. Checked all conections and found it was frozen and fixed. Air working perfect now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Christian L.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
Well I called to make an appointment but found that these people don't make appointments. They give you a 30minute window when they notify you that a person will be arriving to your house. So I made a day appointment and it was up to her to call me to let me know a when a technician would heading to give me an estimate. The day of...no word from receptionist nor technician. Made another day appointment...receptionist called me a week later asking if I still need an estimate. How does a company like this stay in business? To all you reading this...make sure you schedule another company as a backup.
Description of Work: Estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert W.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Dosher was fast and professional. Their installers showed up early in the morning and made sure that, after their first day of work , the unit was operational so our home would be cool at night (it was very hot outside... 104 in the day). They finished the following day by 12:30, so the installation only took one and a half days. Also, Carmen (at the Dosher office) was able to move up our install date by a day, which was much appreciated.
Description of Work: Dosher removed our old evaporative A/C unit and replaced it with a Luxaire refrigerated unit. They installed digital thermostats and replaced the registers, tested the system and cleaned up thoroughly. They were early in the morning, efficient, courteous and always working (no standing around, slacking, breaks, etc).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Andrea K.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the company. The price was equal to others and in addition, I received a $45 discount because of Angie's List. The technicians were professional, respectful, and timely. Two evenings later, water started dripping from the roof; the office was called on Friday morning. Their schedule was full; however, the technicians were scheduled to return on Monday; yet Friday evening at 7:30 p.m., the same two technicians arrived and adjusted the float. This type of service appears to be so rare in this day; I highly recommend the company.
Description of Work: The old Master Cool Air Conditioner was removed and new one installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,443

Maurice K.
04/2011
1.0
heating & air conditioning/hvac
  + -1 more
The woman who took the call was very inflexible. She said, "Can we come out there at 10:00 AM?" I told her that like many other people in El Paso I work for a living during the daytime. Could they come out at 4:30 or arrive by 8:00 AM? "No! We don't do that." OK, could they schedule the time for anywhere between 12:00 and 2:00 so then I could run home on my lunch hour? "No! We tend to run late and then you would be upset if they didn't show up." Hmmn, maybe you should schedule fewer estimates per day if you "tend to run late" or hire people who are more professional about keeping appointments. She then said she would talk to the estimators and have someone get in touch with me on Monday (I'd called on a Friday). I never heard from anyone.
Description of Work: Tried to get them to quote me a conversion to refrigerated air.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Eileen M.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
They performed this service, but went beyond what I'm used to when I have used other companies. There were two employees: one went on the roof to close the A/Cs, and the other employee came into the house to turn on the furnace. They both vacuumed the "appliances", and the employee in the house checked for carbon monoxide leakage not only from the furnace, but checked the air coming out of the vents, also. I've never seen that before. They put in a new filter into the furnace for a small extra charge (which I knew about from the estimate). The service was quickly done, and the employees were very professional and friendly. When I called to get an estimate and make an appointment, the woman on the phone was very courteous and informative, the estimate was spot-on, they came out when the appointment time was scheduled, and this company even offers a 10% off service coupon for Angie's List members! A few days after the service call, the company's service representative called to ask how the furnace was working, and to tell me that one of my coolers would not last another season. She recommended a good time to buy and replace the cooler before the warm season set in and they would get very busy again. All in all, I had a great experience with this company. I would DEFINITELY use them again!
Description of Work: The service was to turn off my two air conditioners and turn on the furnace in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Irma H.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called to have my ac turned off and my furnace turned on in anticipation of a cold snap; although this company was very busy, they managed to schedule me within a couple of days. The person I spoke with on the telephone was extremely helpful, pleasant, and efficient. The men that actually did the work were professional and efficient.
Description of Work: Initial call to turn off air cooler and turn on heater. Had to have the cover for the air cooler replaced which they completed a few days later.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann S.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did it properly and quickly. (I may have forgotten the exact installation date, but it was 2009.)
Description of Work: Replaced old heater and evaporative A/C on our old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,611.75

Contact information

4508 Tetons Dr Ste B, El Paso, TX 79904

http://www.dosher-refrigeration.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLBO15514C
Trade License Locale
Texas
Trade License Authority
TDLR
Trade License Expiration
09/17/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Home inspection

FAQ

Dosher Refrigeration is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Dosher Refrigeration accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Dosher Refrigeration offers free project estimates.
No, Dosher Refrigeration does not offer eco-friendly accreditations.
Yes, Dosher Refrigeration offers a 2% senior discount.
No, Dosher Refrigeration does not offer emergency services.
Yes, Dosher Refrigeration offers warranties.
Dosher Refrigeration offers the following services: all hvac service, repair and installation to include duct work repair and installation.
hvac equipment over 20 tons

Contact information

4508 Tetons Dr Ste B, El Paso, TX 79904

http://www.dosher-refrigeration.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed