I want to thank James and the entire staff at JMA Wastewater Services. I called, on a Monday (a very busy day), with a slight emergency about the possibility of our septic tank being full or clogged. They said they were extremely busy with calls and could not say wether or not they could get to me that day. About an hour later, James shows up. James was extremely helpful and identified the problem right away, a clog in the line to the septic tank. James was able to clear the clog in no time. Additionally he noted that our tank needed to be pumped out very, very soon. He also provided some great tips on care and maintenance, and there is a lot more information on their website blog. Without hesitation, James located one of the septic tank covers that was buried and began to dig and clear out the dirt, exposing the tank cover. James did this so I would avoid an extra fee from the pumping company, which charges extra to dig and clear dirt away from tank covers. He also provided a cost and time saving tip about how I could repair the broken pipe from the house to the septic tank I was in the middle of repairing. James provided exceptional customer service, is extremely knowledgeable and went what I feel is above and beyond. If you are looking for a wastewater service company that will provide exceptional customer service, look no further than JMA Wastewater Services. Thank you James and team, very much appreciated!
Description of Work: Check pipe to septic tank for clog or other issue
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindy H.
03/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: They refurbished the septic system in place in the 20 year old house I bought in 2013 and have cared for it since then. I could not recommend them more highly. There is nothing about the people there or their services that could possibly be better. They are the people in the commercial in which everyone is gratefully hugging the repair person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah P.
01/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: JMA pumped the septic tank, replaced the pipe connecting the tank to the drain field, and remediated the drain field (pumped it and treated it with chemicals). Our options were carefully explained to us before the work was done. The owner, James M Ashman and his crew were very courteous and professional, and I will be using JMA for future septic systems repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,150
Lindy H.
05/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: They did did some necessary work on my twenty year old septic system to service, repair, and bring it up to standard. I was very pleased with everything from the initial consultation to the final check of the system and instructions for having it work well and smoothly. They were great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Suzanne A.
04/2015
5.0
septic tank
+ -1 more
I have had my service contract withJMA for two years and their service is fantastic. I called the for the work and receive a $50 discount on the pumping of the septic since I was a maintenance contract customer. They also replaced the lid of the septic for $265 which made it $35 lower lost than the amount our buyer was asking for. These guys are awesome service providers and should be highly considered when needing septic work.
Description of Work: We are selling our house and the buyer requested the septic be pumped and $300 at closing for the lid to the septic to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
John T.
02/2011
5.0
septic tank
+ -1 more
They are wonderful, and A pleasure.
Description of Work: They worked on our septic systems.
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Service Categories
Septic Systems
FAQ
JMA Wastewater Services, Inc. is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, JMA Wastewater Services, Inc. does not offer free project estimates.
No, JMA Wastewater Services, Inc. does not offer eco-friendly accreditations.
No, JMA Wastewater Services, Inc. does not offer a senior discount.
Yes, JMA Wastewater Services, Inc. offers emergency services.
Yes, JMA Wastewater Services, Inc. offers warranties.
JMA Wastewater Services, Inc. offers the following services: Aerobic Septic System Repairs and Maintenance, LPD Septic System Repairs, Septic Pumping