The Perfect Light
About us
Since 2001 The Perfect Light has used high quality and convenient Christmas and Landscape Lighting service options to deliver exceptional joy to our customers by enhancing the night-time beauty of their homes. We provide Free Estimates, Free Designs, and Free Night-time demonstrations for all Landscape Lighting projects. Since 2001 we have designed and installed over 15,000 Landscape Lighting systems. Our Christmas Lighting projects are all inclusive. We provide the design consultation, materials, electrical work, installation, maintenance during the season, take down, clean up, and storage. Each year we service over 4,000 homes in Texas alone.
Business highlights
Services we offer
Residential & commercial custom landscape lighting and architectural lighting, install and service Christmas lights.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 3% | ||
| 2% | ||
| 2% | ||
| 2% |
On Sunday 15th Dec I went out to sweep up leaves and was astonished to find half a shattered bulb (exactly the same type used in the canopy). I am relieved that our dogs didn't cut themselves on it but am now left wondering is the rest of that glass now in our swimming pool!
I have spoken with The Perfect Light Company who quite frankly had no interest in dealing with this issue, apologising and even implied that the broken bulb was unlikely to have been left behind by one of their crews!!!!!! They went on to tell me about another customer who said he watched while acorns fell on his bulbs & broke. So clearly he wasn't believed and neither was I. Why they felt it was appropriate to share that with me...... This Company can not deal professionally with their customers when things go wrong. We will be looking for someone else next year to help us out! .
"It is never our intention to leave trash behind, but we acknowledge that it does happen occasionally. As for the broken bulb, bulbs get broken in lots of different ways. It may have been there when the crew was there and, of course, if they saw it they should have picked it up. This customer talked with more than one person at our company and both apologized and continually asked what they could do to resolve her issues and she responded that there was nothing to be done. We are not perfect but it is our heart position to do everything we can to satisfy each and every customer. We are saddened that there was nothing we could do to satisfy this particular customer."
You own your lights and they store them. The first year what you are paying for is the lights and garland that are cut specifically for your home. After the first year, the cost is lower because you are only paying for installation, take down and maintenance throughout the season.
I highly recommend this company. I had a few people come out that yes, were less expensive but they were not near as knowledgeable or polite as this company was. One company I found here on Angie's List was not professional at all. Instead of returning my phone call, she only would email and getting her to respond to my phone calls through email took DAYS!! When she finally did come out to my home, she was very unprofessional and truly didn't act like she knew what she was doing. When we looked at her website compared to The Perfect Light website, it was a hands down on who we would go with. Yes, we could have went a cheaper route but we wouldn't have been near as happy with the final results. Again, you get what you pay for!!
The gentleman that did my estimate did make a few errors, but the company was quick to resolve any issue even though it was quite a small issue. We truly can't recommend this company any more strongly.
"We have checked all email accounts and telephone logs and have been unable to find any attempted contact by the member. This is very upsetting as we are diligent about returning all calls and messages in a timely fashion. We have no explanation unless we have been confused with another company. Please accept our apologies."
"We are unsure as to how the Member came to this assessment. We have reviewed our proposal dated April 21, 2010, and the proposal was for two (2) 100w high voltage moon lights for $850 and then there was a separate line item for electric at an additional $625. Both items were to be discounted by 10% - meaning that the cost of the lights would be $765 and the electric would be $562. We do want to note that the Member was not at the original appointment and has not spoken to any of our sales people. Therefore, part of the problem may be a result of miscommunication. As for the discrepancy in price between us and our competitors, it is hard to explain without seeing their estimate. In electrical contracting, price can vary significantly from one estimate to another depending on many different variables. For example, how the lights will be mounted, whether they are up or down lights, whether they are mounted on the ground or 80 feet in the air, what type of fixture is being installed, what type bulb will be used, what electrical is required, what warranty is included, whether it needs to be installed by a licensed electrician, etc. The Perfect Light has, and always will, strive to provide the very best quality and service. We feel our prices are very competitive and work hard to keep them that way."
Licensing
State Contractor License Requirements
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