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Brico Services LLC

Heating and Air Conditioning, Electrical, Insulation

About us

Brico Services is a locally owned and operated HVAC company. We are licensed in the State of Texas TACLB15136E and carry a million dollar business liability insurance policy. We offer a complete line of replacement Air conditioning and Heating Products. We also offer repairs and improvements to existing systems. We use Licensed or Certified Technicians that have passed background tests with the State of Texas. We service the Southeast Houston area including Deer Park, Pasadena, Laporte, Baytown, Sagemont. The owner Doug Wagner has been in the industry for 25 years. He was worked with a national Air Conditioning company as thier manager/License Holder and one of the largest Houston Air conditioning companies as their Air Conditioning Division Manager/License Holder. Visa and Mastercard accepted! Financing available with approved credit. Mission Statement: Provide Great Products and Services at Great Prices. Let me tell you what that means to me, before going into this business I decided to give my customers what I wanted from an Air Conditioning Company. All my decisions were based on that. I have looked at purchasing 2 seperate locations for my business on Center street, here in Deer Park. But I couldn't honestly do that and still provide you with great pricing. You see, all the costs of owning a building on Center Street would have to be passed on to you my customer. I decided my customers would rather have great pricing than buy me a building. I decided to sell great products, not just the brand name . There are great products produced by major manufacturers that don't carry the manufacturer's name and added expense! My favorite even carries a Better Warranty! I decided to work with the people I've known for years. If I don't know and trust them, they won't represent my company. I work in the field, you will see me on all installations! We were created to fill a great need in the market: Great products installed by a great licensed company at reasonable prices. You don't have to pay the extra markup required to support a large building and office staff. We've been in the industry 25 years. Owner has lived in Deer Park over 25 years. We are Licensed by the State of Texas. We carry a 1 million dollar business liability policy. We carry business use insurance on our vehicles. $45 Service Call!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Repair,Air conditioninC Replacement,Blown-In Attic Insulation,Duct Replacement,Duct Sealing,Energy Audits,Attic Tent Installation,System Analysis,Furnace Repair, Furnace Replacement, Heater Repair, Heater Replacement,2nd opinions, Freon, Fan motor, Capacitor, contactor, circuit board, gas valve, ignitor, pilot light, compressor. € All Major Credit Cards Accepted! Free Financing with approved credit.

Services we don't offer

Ask for Details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.5
responsiveness
4.8
punctuality
4.6
Showing 1-11 of 11 reviews

Jo Ann R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They’re local to me and they’re very highly recommended, and their price was excellent also.
Description of Work: It was for heating & air services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marcia S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
A's on everything. He's a great guy. They guy was very diligent in finding my problem and realizing that just putting a band aid on it wasn't going to fix it. This guy was pretty honest. I like him. Answered my questions if I sit outside and was asking kind of what stage they're at.
Description of Work: I've used Brico Services. They came and figured out the problem I was having, and realized it was my unit, so I had to replace the whole unit. It was AC and heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

kelly N.
07/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent service at a reasonable price. He was very knowledgeable and professional. He showed up just a couple hours after I called for service. I would highly recommend Doug Wagner and his business.
Description of Work: He did a service call. He replaced parts on our outside unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Brico Services LLC
Thank you for taking the time to review our company!

Niles H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Supplied information on different dehumidifier options. Provided a quote for the installation. Scheduled installation and gave an estimate for the amount of time it would take. Came and installed the dehumidifier and integrated into existing air conditioning system. Took less time than estimated. Tested dehumidifier and checked with me later to make sure dehumidifier was operational. Very pleasant to work with and was more than happy to discuss the installation plans and operation of the unit.
Description of Work: Installed a whole-home dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Brico Services LLC
Thank you so much for your kind review!

Betty E.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed nonworking heating system, spotted and fixed leak area for AC. On Sunday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brico Services LLC
Thank you so much for your review! we appreciate great customers like you!

Josh B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Doug gave me a great price for a lot better unit then a competitor. They where on time and very professional. Very pleased with service.
Description of Work: Replaced outside condenser, furnace and coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from Brico Services LLC
Thank you for your review. We at (removed hyperlink) appreciate great customers such as yourself.

B J S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was very exceptional because they came in after another provider that actually put detailed analysis on the cost. It was $10 as compared to $3000. They were a provider that was sent forth by American Home Shield, our home warranty company. They sent him out before actually paying for a new air conditioning unit. He did a more thorough diagnostic and found out it was just some sort of solenoid, a $10 part. The air conditioning has been running ever since. I would recommend them because of their professionalism, punctuality, honesty and integrity. It was just very refreshing. The guy show’s up with a uniform which is always refreshing these days.
Description of Work: I use Brico Services for heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Brico Services LLC
Thank you so much for taking the time to post a review. Brico Services LLC works very hard to take care of our great customers. It is sad to see some A/C companies trying to overcharge customers.

Linda M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Doug was a true professional. He was courteous from start to finish and explained each step along the way. His crew was there on time exactly as promised. The tech was helpful, knowledgeable, and professional. The job was completed more quickly than we anticipated. I am very well satisfied with Brico Services and will use them again for any other air conditioning or heating repair or installation needs I may have in the future.
Description of Work: Replaced air conditioning outside condensor and all the copper wiring plus new evaperator coil, float switch, and electrical whip.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Brico Services LLC
Thank you so much for your review! We work very hard to keep our customers Happy! we can be found at www.DeerParkAC.com

Beverly L.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was one of those things where you need to get it done before it gets winter or whatever, but he was over today, I called him this morning, he was able to come by and I thought their price was very reasonable. They are kind of followed your line of questioning. They didn't try to oversell. I ask him to look at the air conditioner, I felt like the cooler probably need to be cleaned and probably I wanted him to look pans at upstairs. They were here on time. They were just very nice people to work with, did not feel that they over charged in any way. I would use them again.
Description of Work: I did have some air conditioning work done by Brico Services yesterday. They had to add some freons, the clean the evaporator coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Sherri H.
05/2013
1.0
heating & air conditioning/hvac
  + -1 more
I don't care what the circumstances are....a business should not hang up on a customer. I did not raise my voice, I did not use vulgar language, I merely asked for a copy of the receipt submitted to AHS. Hanging up is not the solution. I would not recommend these folks to anyone. I'd make sure friends didn't use them.
Description of Work: Provider was sent by American home Shield. (warrenty company). After troubleshooting and replacing the capacitor, tech advised me that the compressor was bad. Informed me that AHS would cover it and that ASH would order the compressor and let them know when it was in to schedule replacement. On Saturday morning AHS called informing me that Brico stated that my coils were 80% clogged and therefore maintenance was an issue and that AHS would not cover my compressor. I called Brico, they hung up on me (a woman answered the phone). Called back and left a messeage to call me. No call. I called this morning, Tuesday and spoke to the owner Doug Wagner. He too hung up on me when i asked for a copy of the ticket (and photos supposedly submitted to AHS.....no photos taken when tech was there). I don't care what the situation is, hanging up on the customer is bad business.

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$75

Response from Brico Services LLC
I'm sorry you had a bad experience with your Home Warranty Company. We are a contractor for them, we provide diagnosis and repairs. Pictures and our observations were submitted to your Home Warranty Company who made the determination of coverage. As with any Insurance policy, not everything is covered. I'm sorry you don't agree with them, but I explained to you numerous times that your Home Warranty Company has an appeals process, it's been almost 2 weeks. Why haven't you contacted them? We can't repair equipment unless your Home Warranty Company approves it. They are a good company and will review your claim if you ask. As far as "hanging up" on you, you know that isn't true, I was in the office when you spoke to my office manager, I was standing beside her and could hear you yelling at her. Our phone records show you talked with her over 4 minutes. She explained to you several times that you needed to contact your warranty company, as we can't approve the repairs, only them. You would not accept that and started yelling. My office manager repeatedly told you she was getting off the phone and even told you to have a nice day. I spoke with you also, explaining that your warranty company prohibits me from sharing pictures with you. You need to contact them. You have launched an unwarranted personal attack on our company. You need to contact your Home Warranty Company and stop posting on my website. My company made a small service fee for an evaluation. We have notified your Warranty Company that we will no longer service your home. If you want the pictures or notes please contact your warranty company as they have them. If you have had your unit serviced (specifically had condenser coils cleaned) please provide your warranty company with the receipts.

Ketan P.
01/2012
4.0
heating & air conditioning/hvac
  + -1 more
Called warranty company because furnace was out. They set up service through Brico Services, was able to contact him right away for appointment. He was able to come out later that day, but I had trouble with scheduling, so he was able to come out next morning at 9am. He said he might be a 10-15 minutes late depending on traffic. So availability is good. Owner, Doug Wagner, didnt make it on time, arrived at 10 am (about an hour late) and didnt call to notify. Spent about hour an half diagnosing and fixing furnace. He was willing to answer questions and provided some maintenance recommendations. Quality of work was good. Overall good experience, wish he was more timely or called to notify. Otherwise would use again.
Description of Work: Furnace went out on a cold night in Houston. Brico was contacted through warranty company. He found some loose wiring on the furnace, reconnected and it was firing again. Paid 100.00 deductible for the warranty, company covered the rest (if there was any).

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Brico Services LLC
Thank You for your business. We value you as a customer. I apologize for the scheduling mistake. In our industry it's very hard to give exact arrival times. We offer all our customers a 1 to 2 hour "window" of arrival time. I apologize if that was not explained during the phone call. Your response will help me improve my company.

    Contact information

    2214 Luella Ave, Deer Park, TX 77536

    www.DeerParkAC.com

    Service hours

    Sunday:
    11:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical,
    Insulation

    FAQ

    Brico Services LLC is currently rated 4.6 overall out of 5.

    Sunday: 11:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    Brico Services LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Brico Services LLC does not offer free project estimates.
    Yes, Brico Services LLC offers eco-friendly accreditations.
    No, Brico Services LLC does not offer a senior discount.
    Yes, Brico Services LLC offers emergency services.
    Yes, Brico Services LLC offers warranties.
    Brico Services LLC offers the following services: Air Conditioning Repair,Air conditioninC Replacement,Blown-In Attic Insulation,Duct Replacement,Duct Sealing,Energy Audits,Attic Tent Installation,System Analysis,Furnace Repair, Furnace Replacement, Heater Repair, Heater Replacement,2nd opinions, Freon, Fan motor, Capacitor, contactor, circuit board, gas valve, ignitor, pilot light, compressor. € All Major Credit Cards Accepted! Free Financing with approved credit.
    Ask for Details.

    Contact information

    2214 Luella Ave, Deer Park, TX 77536

    www.DeerParkAC.com

    Service hours

    Sunday:
    11:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM