Town East Heating & Air

It was excellent.

Great, always! They are prompt, and professional. They are HONEST- and fair with pricing and stand behind their work always! Highly recommend :)

pass my expectations ,vary fast only 1 day to install .top quality workmanship i would highly recommend

The quality of the job was very high. Very professional and service oriented. They will do all my AC work for now on.

Kirby and his team came out to my home and explained what had to be done. Job was finished in one day. The techs cleaned up and explained what thhet had installed Kirby came back set up air and explained how To use the new unit. Could not ask for a better group. Will use again..

Very prompt and professional. Excellent work!!

everything went great as expected

Very well-cleaned up before they left, no surprises and very professional on the job.

September was a hot month in Texas.My Air Conditioning had stopped cooling.I called Towne East to come out and see what the trouble was.I have used Towne East Heating and Air for over 10 yrs.Anyhow they sent a very friendly and knowledgeable technician out to my home.He did a thorough inspection of my outside unit,and the unit in the attic.My system was original to the house built in 1995.There was no fixing it.Since My house is all electric,he did recommend a new heat pump system which would be energy efficient.He gave me a very fair estimate.I accepted the estimate.Town East assigned Kirby Hagler as my project coordinator.He communicated with me right away by phone and email to get my install scheduled,and also to let me know exactly what all was going to be installed in my home.I did have to reschedule several times,but Kirby was very understanding.It was only going to take 1 day to completely remove the old system and install the new system.On the day of the install,Kirby was the first to arrive,he explained everything they were going to do in terms I understood.He had 2 crews here.One to work on putting in the heat pump on the outside,and a crew to install the unit in the attic.The crews were very respectful of my property putting down boxes to walk on to protect my hardwood floors.Both crews were very friendly,and answered questions I had.When the install was finished,Kirby explained the system completely,programmed the thermostat and explained to me how to use it.He also showed my what type filters I needed,and how I show clean the outside unit between service calls.It did take 1 day.I was very impressed with their work.But Like I said,Towne East has always given me excellent service.I was so glad to hear from Kirby that the company was growing so much.

They come out when they say they will, and we have always had good luck. If the air conditioner is gone out and if we call them, they will be right here.

THEY DID A GREAT JOB. I ENJOY WORKING WITH THEM AND I WOULD USE THEM AGAIN. I HIGHLY RECOMMEND THEM.