Persian Rug & Carpet Cleaning Co
About us
Clean, restore, appraise, and sell hand woven area rugs.
Business highlights
Services we offer
& tapestry cleaning, Rug cleaning & restoration, appraisals, furniture cleaning, pick up delivery, residential & commercial, rug storage & imported persian rugs animal hides cleaning, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 0% | ||
| 7% | ||
| 0% |
"Dear [member's name removed] I would like to thank you for your comments. We have received your note two years after the fact. It trouble me why you have waited so long to express your dissatisfaction. There is a better explanation for the white dots on your rug. The base of most rugs is cotton. The filament is not a continued string rather is tied to extension by a knot. When the rug is aged and soiled, these knots are not visible and when is cleaned they become obvious. I am sorry on your dissatisfaction. If you had told us about this matter, I assure you, we would have done whatever possible to earn your trust back. With respect, For Persian Rug Cleaning Ron Rais, Mgr"
"Dear [member name removed], on behalf of all of us at Persian Rug Cleaning, I thank you for fine comments. I hope you enjoy your rugs in good health for many yrs. to com. Ron"
"Thank you for your encouraging words. All of us at Persian appreciate your comments. Ron"
"Dear Mrs. [removed member name], comments such as yours is the real moral buster for all of us at Persian Rug. Thank you for taking time to reward us with such a comments. Respectfully, Ron"
"Dear [member name removed] I truly appreciate your comments. I take great pride in our works and wonderful patrons such as yourself. Thanks again for encouraging words. At your service, Ron"
"We at Persian Rug Cleaning co appreciate and value your comments highly. Look forward to serve you again. Thanks again Ron"
"[removed member name] On behalf of everyone @ Persian Rug & Carpet Cleaning Co I thank you for your comments on Angie's List. That is truly our best reward. Thanks again. Ron Rais"
So Persian rugs came out to pick up all 3 rugs and about a week later called to let me know they were done. Since we were having some other things done in the house I asked if we could wait an extra week for delivery and they agreed. So the day came when they delivered the rugs and they positioned them just the way I wanted and left. They all looked clean and much newer after not having been cleaned in 15 years. In my small office is where one of the rugs was laid and I noticed an odor and determined that the rug has a somewhat sour smelling. I was going on vacation and thought I would leave it until I got back thinking it just needed more airing.
When I came back from vacation, the rug still didn't smell very nice and s0w I smelled the other 2 and the second small rug also smelled. I call the Persian rug company and talked to the owner and let him know what I found and asked him to come back and pick the 2 smaller rugs up again and wash them. They came out the next day and picked them up, no questions asked. About a week later they call to deliver the rugs and they smelled so much better.
Not sure what happened the first time with the rugs but I was very happy about them re-washing them without much complaint and I only gave them a "B" rating because the 2 small rugs were not cleaned properly the first time. Other than that, they were great and I would recommend them.
"Thank you for your comments. I hope we can serve again soon. At your service, Ron Rais,"
delivered the rug back nice and clean the day they said it would be
ready. I will use them again in the future.
"Dear (Member name removed) We at Persian Rug appreciate and value your comments greatly. It is real moral booster. We look forward to serve you again. many thanks, Ron"
"Dear [member name removed], You made my day!! many thanks, Ron"
"Your remark make our day. Thank you,"
Everything went perfectly! Picked up rugs at appointed time, handled them with care, professional and friendly, cleaning was excellent, hand done, and delivery was right on time. Placed the rugs perfectly, were very patient while I changed my mind on positioning. Couldn't be a better experience.
Persian Rug Company sent out 2 men to take 2 area rugs in to their facility to hand clean them. These 2 men were on time and very professional in their work. They swiftly & carefully moved the dinning room furniture and rolled up the area rug to take with them. They pointed out the problem with the old pad which was stuck to the floor. They recommended a new pad and suggested I speak to the owner of the company about purchasing one from them.They then removed the area rug from the den.They gave me a time frame of when the cleaning would be done. I was called the day after the work was done to schedule a redelivery time. Again, they showed up on time and went about moving furniture, laying down new pad and putting area rugs back in their original locations. Great attitudes and very professional!I will certainly use them again if I have the need.
3 area rugsLicensing
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FAQ
Contact Information
3411 Shelia Ln, Dallas, TX 75220
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