Omega Animal Removal

Omega Animal Removal - did not remedy the situation for which they have been paid. In Sep. 2020, we paid $2500 to Omega Animal Removal to remove squirrels that had broken into our attic. In Nov. 2020, I noticed squirrels had re-entered the attic, so I contacted Omega Animal Removal. Over the span of 4 weeks, I called and texted 5 times without ever receiving a reply. In Dec. 2020, I called the office and they dispatched a tech to my house. He remembered working on the house and agreed that the recent re-entry and damage was aggressive and needed repair. We made an appointment for his return the following week to remove the squirrels and make the repairs. He was a no-show on the appointed date. In Jan. 2021 I called the office again asking why the tech missed the appointment. I still have not received a reply from the tech or the office. I selected Omega Animal Removal based upon positive reviews and their 'lifetime' guarantee. I paid top dollar and yet my rodent problem has not been resolved and I can't get anyone at Omega Animal Removal to address and remedy the situation for which they have been paid. UPDATE 1/23/2021 - Good News- I did hear back from Omega Animal, one day after my posting here. They apologized and dispatched a guy to remedy the hole. I appreciate them taking care of this as advertised. I change their grade from an F to an A. I support them 100% .

Jeff Narum and his crew were great. Jeff was friendly, professional, and very informative on what they can and were going to do to resolve our problem. The team did a great job sealing up the house, attic, and garage to avoid further animal entries. Jeff even participated in a not so great prize at the end scavenger hunt in my garage due to a bad odor. After an hour, Jeff finally discovered a group of rats that had crawled into the back of my outside refrigerator and died. After a few trips checking the traps in the attic, it appears that there are no more rats and the fun scratching noises have stopped. Jeff completed the job with decontaminating and sanitizing the attic. Best of all there is a guarantee. The cost may have seemed high, but Jeff and the Omega company are worth it.

We highly recommend Omega Animal Removal (omegaanimalremoval.com) if you're dealing with pests. It was a recurring problem for us. Over the years we used other companies (both local and national) and for a while their efforts seemed to work. Nothing lasted for long. Omega knows what their doing. This was quite evident from the very 1st time they stopped by to review our situation and discuss treatment options. We appreciate the professionalism and attention to detail we received from Josh S and Vince. The team located and sealed up holes and crevices. They rechecked regularly. They took care and cleaned up after themselves. They always kept us informed and reviewed what the next steps were to be taken. We’re convinced of the quality and value of their work.

Jeff and Josh were extremely professional and helpful during the entire process. Although we have had these issues for a number of years, and have called other companies to help eradicate the problem without success, we believe we are finally free of rodents in our attic.

Last year we had noises on an external wall of our house. We had had rats in our attic previously. Omega put traps in our attic. They also screens in all the weep holes of our brick house and screens in all openings on our roof. They cleared debris in several areas as well. We had no further sounds or signs of animal activity after that. Cost of initial service last year was $ 2700. Omega does an annual check for fee to maintain the warranty. They have come again this year and there is still no sign of activity. They found an area they thought needed to be cleared and did the work. Cost of annual renewal was $ 129.00. We have been more than pleased with Omega Animal Removal. They were prompt, efficient, and thorough both times we had them on our property. We would recommend them to anyone.

They did a great job. The technician was professional, courteous, and thorough. He explained everything to me, provided an estimate, and then came back and did the work. The cost was not inexpensive, but I think you get what you pay for and I wanted peace of mind and quality work -- which I feel we received. If we have any future problems I wouldn't hesitate to call them again.

Josh came by our house on a Saturday and went right to work diagnosing our attic. After spending a good amount of time up there, he came down and let me know that there were no signs of animal activity, and that what we were hearing was most likely coming from our roof/some plants around our roof. I really appreciated that he gave me his honest opinion, and would definitely recommend them going forward to anyone in need of removal services. Everyone I spoke to in the company was very polite and professional.

My husband and I heard noises coming from our attic and immediately I looked on Angie's list to get someone out to my house to check it out. I called Omega and Josh Sweeney came out and discovered squirrels have been in our attic. He was friendly, professional and very informative on what they can and were going to do to resolved our problem. All holes were sealed up outside and inside attic. They decontaminated and sanitize the attic, removed old insulation and replaced it with new insulation. My husband and I are now STRESS-FREE, with a clean, fresh smelling, and squirrel free attic, and Lifetime Guarantee. Thank you Josh Sweeney, Tyler, Marvin, Gilmer, Xavier, and Juan. JOB WELL DONE OMEGA!!!! We highly recommend this company!!!!

We are still waiting for all services to be completed but I have no doubt it will be just as great as the start

Could not have been better. Highly recommended. Best animal removal company in Dallas. Period.

They did a great job as I have used this company before.

Omega Animal removal is the only company you should consider going with if you have unwanted wildlife in your home. They offer a 5 year or lifetime warranty on their work, depending on which services you choose to have performed. Upon seeing a rat entering my attic I became alarmed and immediately began calling wildlife removal companies. I called Omega and one other company. The other company came out first, told me that our home was ground zero for rats, and quoted me a $9000 estimate. In addition to telling me that we had rats, they also stated that we had squirrels. At this point, I was panicked and felt like a bad homeowner. How did I let this happen? Omega Animal removal came a few days later. The experience could not have been more different. Tyler came out to inspect our house and attic. He calmly stated that we did have rats, didn't think we had squirrels (as rats and squirrels don't usually co-habitate), and that they would seal up the house, trap the rats for as long as needed, and then decontaminate the attic. We could have the insulation replaced if we wanted, but it wasn't required for a five year warranty. The estimated cost would be about $4000, which was a welcome relief after the last estimate. In addition to the lower cost, the warranty made me feel certain that they would do a good job. They eased my mind about the situation and relieved the panic I felt after the first company. A couple of weeks later, the guys came out, right on schedule, patched/sealed/closed every opening in the house and set up the traps. Two weeks later, with no sign of wildlife, they decontaminated the attic and we were rat free. The entire process was easy and the workers were fantastic. In order to maintain the five-year warranty, we are required to have someone come out each year and inspect our house. I would recommend Omega Animal Removal to anyone who needs to remove wildlife from their home. They do it right and they do it once. They are professional, punctual, really friendly, and can sleep soundly again.

Job went well and just as he had explained it would go.

I was thrilled to find Omega Animal Removal! Josh Sweeny was extremely professional, hard working and informative throughout the entire job and he made certain there were no loose ends that weren't taken care of. Their bid for the job was HALF what another company bid and I was extremely pleased with their work. The exclusion process was performed with great efficiency by Ozzy, Vince, and Cesar and the hard job of handling the insulation was done superbly by Gilmer, Juan, and Xavier. Thank you all so much for working so hard for us and giving us real peace of mind. I only wish every service provider I deal with offered this kind of service, timeliness and professionalism.

Our family could not have been more impressed with Omega and their team. We had such a stressful situation at our home and Josh was able to show up and get started very quickly. It was very nerve wracking to trust this job to someone and we could not have put our home in better hands! Ozzy, Vince, and Cesar did an EXCELLENT job with the exclusion process and Gilmer, Juan, and Xavier did an equally excellent job with the insulation work. They all completely fixed our pest issues in a short amount of time. We were so thankful to find a team like Omega to take care of the home we love so much! Besides just getting the job done they were incredibly kind and professional. We recommend them to ANYONE who is desperate for peace of mind! Thanks so much Josh, Ozzy, Vince, Cesar, Gilmer, Juan, and Xavier!!!!

Excellent. Josh was great.....always on time, very professional, and they did the job efficiently.

Great Job super professional. Chris Sanders was fantastic will refer 100%!

The process went very well. Chris and his crew seemed to be very thorough in sealing off any part of the house that could possibly let a rat in. Chris was on time for every trip he made out during the process. I t gives me great peace of mind to know that I won't have to worry about rodents getting in anymore. The fogging also gives me great peace of mind that it will take care of any business that they left behind.

I met with Josh and he outlined the whole process. He set traps, the team performed the exclusion, and he returned 6 more times to make certain the visitors were all gone. On the day of the scheduled insulation removal, the team showed up at exactly 8:00. They removed 11 huge bags of debris from my attic and made it cleaner than the day the house was built. The next day they replaced the insulation and completely cleaned up after themselves. Joah was always responsive to calls and texts, and his focus and attention to detail made the entire process as painless as possible. No more rats, no more nasty insulation, no more odors. The house is clean and comfortable once again.

I have a neighbor that loves to feed birds and other creatures, but the feed draws rodents, a nice name for disgusting nasty rats. I knew this, and shame on me for not being more proactive and getting the best professional company like Omega out when I moved in years ago to insure I did not have the same rat infestation problem she has. I saw the rodent company she uses at her house many times, and asked her after I saw rodents in my attic what she thought of the company. She said it depends on who you get that day. Hummm I don't like drawing straws on serious situations, especially a rat in your attic situation. So,I went to the best source for any house maintenance, Angie's list. I started calling, everyone with A+ and A ratings. I got estimates, all were top dollar, the first one was $9,000 TT&L. I called my boss, and she said I better get back on the phone or go out and buy $9,000 dollars worth of rats traps, cancel all vacations and live in that attic until all the rats were gone. That was a vision I couldn't live with. I got back on the phone. I called two more companies, one was going to use poison pills; I didn't want to go that route, I could do that and save $2,000 dollars, plus I didn't want to take the risk of a dead rat in the walls. I called the third option and arranged for a meeting at the house. I really did't know what to expect, but I knew I didn't want to spend $9000 to solve the problem. When I talked to the company rep that answered the phone, we talked about a possible estimate. It was high, but something I could live with, and certainly less than the first estimate. The appointment was on time, and the E.P.A. certified HVAC technician, Trent arrived and was patient, knowledgeable and very professional. He reviewed the attic, agreed there was a rodent problem, and suggested a solution. He suggested a three process program, trapping, exclusion, and decontamination. Needless to say, I was impressed with Trent, and his professional attitude. He knew everything there was about the problem and answered all of my questions. Trent gave me a price that was in line with the rep when I made the initial call. I called the boss, she said the price was a lot less than $9000, fair and balanced, like FOX news, so we both agreed to sign the same day. Trent explained the contract, and the process again. We set a date, he gave me his card, and I reviewed the information he left. Trent arrived on time and deployed the traps as needed in the attic. He gave me his cell phone number if I needed anything and we agreed upon a return date. He was always on time or earlier and called before he came. One time he called because he "thought" he might be late which is outstanding customer service, but was early even on that visit. This trap checking went on for three weeks. After the third week Trent noticed one of the areas of exclusion was violated, a new hole was gnawed through. Trent sealed the entry/exit point, increased the number of traps, and the process continued for another three weeks. When "I" felt comfortable the rodents were eliminated the third process was accomplished. I was satisfied the problem was resolved, and since the neighbor still feeds her birds and rodents, I took out a life time warranty with Omega to insure the rodents stay in her attic and not in mine. After Omega completed the job, the trips by the neighbor's rodent company increased ......they're baaaaaack. Trent calls from time to time to see if there are any new problems, which there are none. I really appreciate the calls, which proves to me I made two good choices; (one), checking Angie's list and (two) finding a professional company like Omega Animal Removal to eliminate the rodents in my attic. (And I get to go on vacation next week!)

I have a neighbor that loves to feed birds and other creatures, but the feed draws rodents, a nice name for disgusting nasty rats. I knew this, and shame on me for not being more proactive and getting the best professional company like Omega out when I moved in years ago to insure I did not have the same rat infestation problem she has. I saw the rodent company she uses at her house many times, and asked her after I saw rodents in my attic what she thought of the company. She said it depends on who you get that day. Hummm I don't like drawing straws on serious situations, especially a rat in your attic situation. So,I went to the best source for any house maintenance, Angie's list. I started calling, everyone with A+ and A ratings. I got estimates, all were top dollar, the first one was $9,000 TT&L. I called my boss, and she said I better get back on the phone or go out and buy $9,000 dollars worth of rats traps, cancel all vacations and live in that attic until all the rats were gone. That was a vision I couldn't live with. I got back on the phone. I called two more companies, one was going to use poison pills; I didn't want to go that route, I could do that and save $2,000 dollars, plus I didn't want to take the risk of a dead rat in the walls. I called the third option and arranged for a meeting at the house. I really did't know what to expect, but I knew I didn't want to spend $9000 to solve the problem. When I talked to the company rep that answered the phone, we talked about a possible estimate. It was high, but something I could live with, and certainly less than the first estimate. The appointment was on time, and the E.P.A. certified HVAC technician, Trent arrived and was patient, knowledgeable and very professional. He reviewed the attic, agreed there was a rodent problem, and suggested a solution. He suggested a three process program, trapping, exclusion, and decontamination. Needless to say, I was impressed with Trent, and his professional attitude. He knew everything there was about the problem and answered all of my questions. Trent gave me a price that was in line with the rep when I made the initial call. I called the boss, she said the price was a lot less than $9000, fair and balanced, like FOX news, so we both agreed to sign the same day. Trent explained the contract, and the process again. We set a date, he gave me his card, and I reviewed the information he left. Trent arrived on time and deployed the traps as needed in the attic. He gave me his cell phone number if I needed anything and we agreed upon a return date. He was always on time or earlier and called before he came. One time he called because he "thought" he might be late which is outstanding customer service, but was early even on that visit. This trap checking went on for three weeks. After the third week Trent noticed one of the areas of exclusion was violated, a new hole was gnawed through. Trent sealed the entry/exit point, increased the number of traps, and the process continued for another three weeks. When "I" felt comfortable the rodents were eliminated the third process was accomplished. I was satisfied the problem was resolved, and since the neighbor still feeds her birds and rodents, I took out a life time warranty with Omega to insure the rodents stay in her attic and not in mine. After Omega completed the job, the trips by the neighbor's rodent company increased ......they're baaaaaack. Trent calls from time to time to see if there are any new problems, which there are none. I really appreciate the calls, which proves to me I made two good choices; (one), checking Angie's list and (two) finding a professional company like Omega Animal Removal to eliminate the rodents in my attic. (And I get to go on vacation next week!)

Just a note: I called them for rodent control - potentially squirrels in the attic and it seems they no longer do critter control services. They did offer to refer me to a partner company who does and gave their name. So just a note to future customer looking for services. The lady i spoke with was professional

OMEGA IS YOUR SECURITY FROM THE RODENT DESTROYERS The extent of our infestation took 5 months to resolve. We were a "problem home" that Omega took very seriously. They cleared-out the old insulation saturated with rat feces and urine. Patched every possible entry-way the perimeter of the home from top to bottom. If we heard a rat they scoured the structure for a crack. They trapped & removed several rodents. Monitored the attic with traps and animal cams - viewed twice weekly, once weekly, then bi-weekly. Once the coast was cleared, absolutely, they deodorized the attic and finally blew-in organic insulation. Now the attic looks like fresh fallen snow and our home is quiet. The Omega team are professional yet personable. Great to work with. They were at our home a lot and we developed a trusted bond. Note: The exclusion and insulation are tax deductible. Bonus or coincidence... we haven't seen a water bug or moth since. Grateful, -Jill W Haltom City, Texas

Everything went very well. We have had no signs of infestation since. We hired them because of their reputation as the best in town and they proved it.

I give Omega my highest recommendation for reasons already reviewed.