MSI Credit Solutions logo

MSI Credit Solutions

Credit Repair, Financial Planning, Mortgage Companies,

About us

MSI leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report. MSI Credit Solutions is determined to make a positive difference in the lives of our clients by helping them improve their credit score, and by providing them with the knowledge to make better financial decisions. Currently, MSI Credit Solutions is a privately held company.

Business highlights

Se habla espanol
Veteran owned and operated
Minority owned and operated
19 years of experience

Services we offer

Credit Restoration. Consulting.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Visa
  • Discover
  • MasterCard
Reviews
4.877 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
1%
1
4%

Filter reviews by service

Showing 1-25 of 77 reviews
Pedro or Lorena N.
Sep 2023
5.0
Yes, I recommend this pro
The customer service is exceptional, as Ryan and the team at MSI have kept me updated throughout this entire process. I’m not much of a person that can be in the phone for follow ups, Ryan has made my communication about my case with MSI via text as I hate being in the phone. He has been very quick in responding to all my questions and or concerns. Overall, my experience with MSI has been outstanding, and I can't wait for my next step with them when the time comes for them assisting me when I purchase my home!
Response from

"Thank you for your kind words and for taking the time to share your experience with MSI Credit Solutions. We are so pleased to hear that Ryan and the rest of our team have been able to provide you with exceptional customer service and help you with your credit needs. We look forward to supporting you in the next steps of your journey to purchase your home. Thank you again for sharing your experience with us!"


Lisa O.
May 2023
5.0
Yes, I recommend this pro
If you are thinking of using MSI credit repair.... DO IT!!!! Believe it or not I found and started following Blake Wood on TikTok. I watched a ton of his informative videos and then made the decision to comment asking for more info. He immediately messaged me, we set up a time to chat and he really impressed me. Blake was very knowledgeable, open to answering any questions, very down to earth, easy going, easy to get in touch with, explained the whole process step by step and gave me all the tools to get my credit back in good standing. It took only maybe 4 months of him working on my account before I received a call with fantastic news!!! He called me and told me my credit was completely cleared. Not a single drop of debt!!!!! He was able to fight on my behalf to clear it all!!!! Blake Wood recommend what to do now to build my credit score back up again, which to me is going above and beyond. He then told me they will no longer be charging me monthly bc that have done all they can do. I didn't have to track him down or make a bunch of calls for MSI to stop the auto pay. HE called ME!! As a busy, full time working, single parent he made choosing MSI one of the best choices I've made to better my life for my son and I. Don't hesitate to pick up your phone and make a single call that will help better YOUR life!!
Response from

"Thank you for sharing your amazing experience with Blake Wood and MSI Credit Solutions! We are thrilled to hear that Blake was able to provide you with excellent customer service and that you were able to see such fantastic results in just four months. Our team takes pride in providing a personalized approach to credit repair and working diligently to help our clients achieve their financial goals. We appreciate your trust in our services and we're glad that Blake was able to provide you with the tools to build your credit score back up. Thank you for choosing MSI Credit Solutions!"


Ilknur L.
Apr 2023
5.0
Yes, I recommend this pro
Blake was very helpful and immediately responded when I had concerns. Honestly this was the best investment I made and never could imagine where I would be without all his work. Thank you so much for everything!
Response from

"Thank you for taking the time to share your positive experience with Blake and MSI Credit Solutions. We're thrilled to hear that Blake's dedication and hard work helped you achieve your credit goals. Our team is committed to providing exceptional service and support to each and every client, and we're glad to hear that Blake's attention to detail and honesty made a difference in your experience. We believe that a positive attitude and encouragement can go a long way in the credit repair process, and we're glad to hear that Blake was able to instill trust and confidence throughout your journey. Thank you for choosing MSI Credit Solutions, and we look forward to continuing to work with you to achieve your financial goals."


Ramona B.
Mar 2023
4.0
Yes, I recommend this pro
$250,000
So far they have gotten some items removed from my credit reports. We are 4 months in and I haven't gotten my credit score up as high as they said it would get but we will see what the 6 month mark brings. Over all I am very pleased with what they have gotten taken care of so far.
Response from

"Thank you for taking the time to share your experience with MSI Credit Solutions. We are glad to hear that we have been able to remove some negative items from your credit reports. While we strive to increase our clients' credit scores as high as possible, the amount of increase can vary depending on each client’s credit situation. We appreciate your patience and commitment to the program. We look forward to continuing to work with you to achieve your financial goals."


Billy B.
May 2022
5.0
Yes, I recommend this pro
$65,000
We worked with Turk who helped us get some items worked with our credit prior to buying a home. We are in the program currently but so far they have been doing great for us. Letters sent out almost immediately once we got all signed up. Would 100% recommend to anyone looking to get some help with their credit score!
Response from

"Turk is amazing! It has been an Immense pleasure serving you. If there is anything else we can do to assist, please don’t hesitate to ask. We appreciate you!"


Narciso D.
May 2022
5.0
Yes, I recommend this pro
i just signed up with them and im excited on this journey Turk is the one you should ask for he will get you situated A guy that you can trust!
Response from

"Turk is amazing! It has been an Immense pleasure serving you. If there is anything else we can do to assist, please don’t hesitate to ask. We appreciate you!"


Sinan Y.
May 2022
1.0
$170,000
I have been in 6 months program with MSI Credit Solutions. At the beginning, they offered different options and I accepted VIP one with extra money to get quick results. I did whatever they said to me, uploading documents on time, keeping my financial situation as planned. They were able to remove only 3 items in 6 months. Although they didn't say anything to me about reducing my credit balance at the beginning, they started to give advice to reduce some of them when we were close to end of program to meet their 50-point promise. That's the trick... If you can keep your credit balance limit below 30% of your balance for 6 months, you would already get 50 points. (I did it myself without their help. You can do it as well) I have trusted them and didn't call them or bug them with my questions in the whole program since I thought they knew what they were doing. (Note that please; if you don't call them, they will not call you. I only got one call in the 3rd month.) I know everyone's experience is different, but this is mine and not a good one. Maybe you can be successful in this program with someone with working, but don't ask for Turk. I worked with him, he only called me at the end of the program to convince me about the result and to stay longer than 6 months. I just wanted to share my experience; I hope you can get better results. Good luck!! (Total cost was to me $1,645.45 plus credit monitoring monthly service $29.99 x 6)
Response from

"Dear Mr. [Member Name Removed], thank you for sharing your feedback. We apologize that your experience did not match your expectations. A client is never enrolled into our services without a credit agent providing a consultation, a game plan addressing the client obligations that also includes managing debt by not adding more debt, new inquiries as all impacts the results. We don’t have control of what will get removed or not from your credit report through our audit process. All client’s results vary. With a combination of our services in attempting to remove as much of the negative unverifiable information, and the clients following their obligations is how we achieve the increase of scores. Your scores increased over the 50 total point guarantee. From what has been reviewed based off your last credit report it shows a total increase of 143 points. Your file also shows that you had communication from both your agent, and their assistant. Communication is also provided via email, text, and in your client portal to contact our customer support team with any additional questions. We attempted to contact you to further address your concerns. Please call us at your earliest convenience at 214.888.4990."


Jimmy T.
Nov 2021
5.0
Yes, I recommend this pro
So far so good. I had a good feeling about this company after working with a few credit repair companies and now I know why! I was assigned to Andrew and he is extremely prompt and answers all of my questions In depth. I highly recommend their services
Response from

"We appreciate you sharing your positive experience with our community. Thank you for trusting in us to assist with your credit needs!"


Janice A.
Oct 2021
5.0
Yes, I recommend this pro
MSI and Robert Moelich have helped me tremendously with my credit. I want to say I was a skeptic. Credit bureaus make you feel like you are held hostage to their reporting and you never get anywhere. Credit affects everything from car insurance to job possibilities. My goal is to finally be able to purchase a house. In a little over a month (I was told not typical but I have stayed on top of everything) I have gone from the low 600’s to the low 700’s which puts me now in a “good” position with the credit and mortgage companies. Rob went through the process with me and in my layman terms they take federal laws to hold the reporting agencies and creditors accountable to what they report. When I saw my report (beyond the free companies) I noticed there were 7 address being reported, quite a few I have not lived at for over 30 years. Credit cards as well. This has been one of the best investments I have ever done! Thank you Robert Moelich for your time, all the communications and just motivating me to stay on top of this. I highly recommend taking a look to see what MSI can do for you!
Response from

"Congratulations on your phenomenal results!! We are so happy to see you get one step closer to becoming a homeowner. Robert has been such an outstanding credit consultant throughout this journey. Thank you for sharing your amazing experience with our community."


Courtney J.
Oct 2021
5.0
Yes, I recommend this pro
It went very well . Thanks to Robert M for all his help.
Response from

"It has been an Immense pleasure serving you. If there is anything else I can do to assist, please don’t hesitate to ask. Thank you!"


Courtney J.
Oct 2021
5.0
Yes, I recommend this pro
It went very well
Response from

"We appreciate you sharing your experience with our community."


Jessica R.
Sep 2021
4.0
Yes, I recommend this pro
I called Client Services regarding my account and score. I had the pleasure of speaking with Ryan. Initially, I was a little frustrated with the time the repair process was taking because I was wanting to apply for a home within a certain time frame. Ryan was kind enough to look into my account, explain the process, understand my frustrations, and offered great solutions. A few days later I received a call from Gibran Cobos from the MSI Housing Department. So that told me that Ryan listened to my concerns and genuinely tried to help by having Gibran call me. I am very appreciative of his time and attention. Good business and good work.
Response from

"Thank you for sharing your experience with our community. Our team is always here to help. We are excited to help you reach your goals."


Draylon H.
Aug 2021
5.0
Yes, I recommend this pro
$23,550
It’s going very well thanks to Andrew Dicker. He’s been very helpful throughout the process. Highly professional, excellent customer service breaking down every detail about the program!
Response from

"We are ecstatic to bring you on board! We look forward to providing a phenomenal life changing experience. Thank you for trusting in us to help you accomplish your goals."


Tami L.
Jul 2021
5.0
Yes, I recommend this pro
$9,800
Eddie was very professional and helpful! He explained in detail how his company does things differently than the usual credit repair companies do. Although I could not afford to get started today, I will definitely be contacting him soon
Response from

"It has been an Immense pleasure serving you. If there is anything else I can do to assist, please don’t hesitate to ask. Thank you!"


Aiysha M.
Jun 2021
4.0
Yes, I recommend this pro
My credit was dreadful! This company helped greatly. Their homebuyers program was an incentive to begin and continue working with them. I worked with Turk, who was great to work with. He kept me updated and many things were removed from my credit. I had no issues with him at all. When it was time to consider the process of becoming a home owner I had a less than stellar experience with the man called Ricardo Mendiola! I don’t recommend working with him. I reviewed the company and complained about the experience with him. He responded by releasing my private information given to the company on a public platform, he lied and claimed I “screamed and demeaned” him, and pointed to me being insecure as a reason for my review. Reviews are based on experience, I had a bad experience so I have a bad review, common sense. (See picture of how the company responsed, very disappointing for a company you are to trust with your information). Luckily they have a young woman called Vanica. Vanica was exceptionally. I had the proper talk with her that a first time homebuyer needs. She was patient and kind, she spoke to me as someone seeking to learn from someone who has information, she did not rush, she was pleasant. Due to her professionalism I decided to stay with the company! I recommend the company, just stay away from that man and consider that if you upset him by reviewing in a way he doesn’t like he will use the information that she be secure and private on a public platform and attack you and call you insecure. Your decision, but this is my experience.
Response from

"Thank you for your feedback even though we don’t find this fair. MSI is partnered up with Keller Williams to help out the clients that want to purchase a home. You are rating MSI based on your experience with Keller Williams. We ask that you reconsider changing your review especially considering the phenomenal increases in credit scores that you have had. Thank you and if you have any questions please reach out to our customer service department."


Gilberto M.
Feb 2021
5.0
Yes, I recommend this pro
What I loved the most about this company is that Sergio Tapia who has helped me when my credit repair was amazing, very informative helpful and help me increase my score up to 50+ points in all 3 credit bureaus.
Response from

"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!"


Yonas T.
Feb 2021
1.0
$60,000
Horrible Service!! After going through the process I just went through over the last 6 months, I would NEVER recommend this company to anyone. Horrible sense of communication throughout the entire company. From the initial service of the account manager to the customer support. Critical Information isn't evenly distributed and allocated amongst throughout the company. Initially, the account manager would do an extreme job of signing you up and taking in your payment to receive their commission off the sale. Promising the debts you have are small and quick, how they are better than all the competitors due to xyz methods. However, after months of minimal progress towards my credit repair and numerous calls and texts the individual was now so called "BUSY" to respond back to any form of communication. The only bright side is that they have a refund guarantee of your initial payment of $199 if your credit score does not increase by 50 points or more after 6 months. That's only if you do not receive any new debts, collections, inquiries, etc. Luckily I always review over signed disclosures/documents to ensure what I was signing up for. To conclude, do not I repeat DO NOT recommend this service to anyone!! I just lost a total of $600 for nothing.
Response from

"[Member Name Removed], we appreciate your feedback, and are sorry to hear we did not meet your expectations. We’re not sure how your expectations were set as our agreement is very transparent when it comes to the services we offer. Yes there are client obligations that must be upheld for a consumer to see optimal score increase. As you reviewed our agreement you could have assured yourself knowing we have a guarantee in place for these types of instances. Regarding communication, we show you had monthly contact with at least one member of our team either through attempted phone calls, reached phone calls, email, and text. Your consultant that assisted with your enrollment was not the sole person over your file, so you could rest assured knowing your file was handled properly and worked on. We have tried reaching out to you only to be sent to voicemails to attempt to address your concern of “Critical Information isn't evenly distributed and allocated amongst throughout the company”. If you reviewed the agreement you knew what you were signing up for as you say. A team that went to bat for you, constantly worked on your file, provided a guarantee should we not meet our guarantee, yet here we are still met with a negative review. A month into enrolling into our services you were already questioning our processes, so we also took the risk to continue providing services for you. We're sorry to hear you were dissatisfied with our services."


Julia B.
Jan 2021
5.0
Yes, I recommend this pro
Mario and his team at MSI did an excellent job. My credit was in the low 400's back in 2018 and in less than 4 months I was already up over 60 points not from paying off tons of debt but because of how they navigated legal situations where collections companies weren't handling things properly. Don't get me wrong, I still did my part to do the debt snowball and pay down my credit limit utilization and pay off some collections but I couldn't have gotten it up to the high 600's in less than a year without him and his team. Mario is the best person to work with and his team is so effective and efficient! Worth every penny! My husband and I are now using him again in 2021 after 2020 took a hit on our credit using more credit cards than we wanted and getting into a bind. USE THIS COMPANY THEY ARE INCREDIBLE!!!
Response from

"We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. If you need anything [Member Name Removed], please give us a call at 214-888-4990"


Darla Cai R.
Jan 2021
5.0
Yes, I recommend this pro
I've been with MSI for three months and Shane Howard is my DUDE! In the first month of service my score jumped up 81 points! Shane answers my phone calls promptly and answers all questions and concerns! I'm so grateful for the help and am amazed with the service! 5+ stars!
Response from

"Thank you for your review! It has been a pleasure to work with you and we appreciate you choosing MSI to help you with your credit needs. As always, please feel free to reach out to our customer support team for any questions or assistance at 214-888-4990."


Rosa M.
Dec 2020
5.0
Yes, I recommend this pro
$200,000,000
I do have errors in my credit record..but its not credit cards.
Response from

"We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. If you need anything [Member Name Removed], please give us a call at 214-888-4990"


RONALD S.
Jul 2020
5.0
Yes, I recommend this pro
I started with MSI just about 2 years ago, my credit was in the poor range and I was determined to buy a home, in this time my credit score has raised about 200 points and I'm currently in the buying process of a new home.
Response from

"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!"


Alexandrea F.
Jun 2020
5.0
Yes, I recommend this pro
I signed up around end of March to get my credit repaired. Since then my credit has went up 70 points! They have gotten things removed that I didn’t think was possible! It’s incredible how much this company helps and cares to help their customers. My credit repair agent, Sergio has been so nice and helpful throughout this whole process. I definitely will be referring people to this company!
Response from

"Thank you for your review! It has been a pleasure to work with you and we appreciate you choosing MSI to help you with your credit needs. As always, please feel free to reach out to our customer support team for any questions or assistance at 214-888-4990."


Israel R.
Nov 2019
5.0
Yes, I recommend this pro
Very good service. The price is very competitive.
Response from

"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!"


Yvette G.
Nov 2019
5.0
Yes, I recommend this pro
It’s been goin awesome Cecilio and his team are great people great workers. I don’t regret anything they have been on top of everything Cecilio you rock !
Response from

"Thank you for your review! It has been a pleasure to work with you and we appreciate you choosing MSI to help you with your credit needs. As always, please feel free to reach out to our customer support team for any questions or assistance at 214-888-4990."


Yonas S.
Oct 2019
5.0
Yes, I recommend this pro
Great customer service
Response from

"Thank you for your review! It has been a pleasure to work with you and we appreciate you choosing MSI to help you with your credit needs. As always, please feel free to reach out to our customer support team for any questions or assistance at 214-888-4990."

Showing 1-25 of 77

Licensing

Bonded

Insured

Licensed*

Trade License Number

20100007

Trade License Locale

Texas

Trade License Authority

Texas Secretary of State

Trade License Expiration

03/16/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MSI Credit Solutions is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM Sunday: Closed
MSI Credit Solutions accepts the following forms of payment: American Express, Financing Available, Visa, Discover, MasterCard
Yes, MSI Credit Solutions offers free project estimates.
Yes, MSI Credit Solutions offers eco-friendly accreditations.
No, MSI Credit Solutions does not offer a senior discount.
No, MSI Credit Solutions does not offer emergency services.
Yes, MSI Credit Solutions offers warranties.
MSI Credit Solutions offers the following services: Credit Restoration. Consulting.

Contact Information

12750 Merit Dr, Ste 400, Dallas, TX 75251

Service Hours

Sunday:Closed
Monday:9:00 AM - 6:00 PM
Tuesday:9:00 AM - 6:00 PM
Wednesday:9:00 AM - 6:00 PM
Thursday:9:00 AM - 6:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
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