Louden Motorcar Services Inc

John always takes care of my problems better than any other shop I used.

Excellent advice before start. Excellent cost estimate. Excellent work performed. Excellent staff and follow up

It is always great with them. They are not cheap. They are relatively inexpensive compared to dealers.

Louden's was the third repair shop we visited to figure out why our car battery was draining. From the start, Jon gave use excellent customer support and gain our confidence. He was thorough in his explanation and educated us every step of the way. His tests showed the radio was the problem. An expensive part to replace, Jon was patient as we researched the best solution.

I've used Louden for multiple BMW and Mercedes vehicles over the past 6 years, and have referred friends as well. They are always professional, responsive, and happy to explain any and all issues. While repairs on BMW, Mercedes, and Porsche are never cheap, Louden is reasonably priced compared to dealership work. I highly recommend Louden without any reservations.

Teresa made the arrangements super fast for the very reasonably priced rental car so I was on my way. Later in the day, Chuck contacted me with the bad news (see above). I don't like spending the $, but as long as my car is reliable and safe, you do what you gotta do. My car is no spring chicken, and I Iove BMW's so it's worth it. I have to mention this. On a different visit to Louden's, I accidentally left my hoodie in the rental car. After I called them about it, Jon mailed it to me at his own expense. I call that great customer service

Friendly and knowledgeable. I had just purchased a used 911 with a non functioning navigation system. I met Steve and told him of the problem and he told me to bring it in.Turns out someone had crammed a second cd in the single cd nav slot. Not only did they fix it in a jiffy but told me about other features on the car. Great service and I'll be back next time I need any work done!

Wonderful - will go back to them. On a retirement income so cost is important!

Wonderful. I bought a BMW just so they service my car. I hate going to dealership. We are always treated very well.

My husband took the car back to the shop they said we will check it over and give you a call. They gave us a loaner until they give us a return call.