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Services we offer
Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
MELVIN O.
06/2015
cell phone service
+ -1 moreThe installation went well. The technician showed up on time and installed the phone modem. Equipment worked right from the start. Installation was part of a new bundled pricing package so install was free. My only complaint actually is with Grande's customer service/financial section. They were unable to get the fees adjusted properly for several months. In addition, for a communication company, the option to pay your monthly bill electronically is very limited. Almost every other company will accept direct electronic funds transfer FROM a bank (in my case, Chase Bank). But for some unknown reason, Grande will only allow funds transfer using their service which reach into your accounts. As it stands, I write a paper check each month to avoid using their financial funds service. My hesitancy is also based on some payment issues when my account was first started. Those took several months of communications (and copies of documentation) to resolve satisfactorily.
Description of Work: Added cable phone service to existing internet and TV cable service.
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Yes, I recommend this pro
Dori R.
06/2015
cell phone service
+ -1 moreunknown
Description of Work: Internet provider
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Yes, I recommend this pro
$46
Leslie D.
07/2014
cell phone service
+ -1 moreCalled to set up service after having been without service due to ATand T's lousy service for a week. I explained our problem to the phone sales person. She answered all of my questions regarding price and service plans and then arranged to have an installer come out the next day. The whole experience was very smooth, they arrived when they said and had me up and running in no time. Great service, profession sales and installation personnel. a huge difference from my experience with ATand T. Local is always better! Oh and I LOVE the TIVO!
Description of Work: cable tv and internet installation
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Yes, I recommend this pro
$150
Donald A.
06/2013
cell phone service
+ -1 moreI kindly declined the offer in the flyer and kept my current service for $120 per month.
Description of Work: I have cable TV and internet service only for $120 per month ($133.75 with taxes & fees). My TV service does not include "premium" channels. I got a flyer in the mail inferring that I could get my old home phone number back with unlimited LD, plus all the TV channels they have. My Motorola recording unit that records two sessions at a time would be switched out to a TiVo unit that would record four sessions at a time. My web access speed would increase slightly to a faster level.... all for a price of $129.99 per month. This is only $10 more than my current plan! The flyer said I would "enjoy a 3-year pricing guarantee with no contract required". When I called the Grande sales rep, I brought up that there was a big and bold 3-year pricing guarantee, but that the fine-print at the bottom of the page said that the "price is for 12 months. The fine print said that the bundle price would increase by $15 for months 13-24 and an additional $15 for months 25-26. In fact the rep said that my cost in year three would be $50 per month more than year one and that after year three, the price would get significantly more expensive.
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Yes, I recommend this pro
$133.74
Contact information
2323 Bryan St, Dallas, TX 75201
mygrande.com/dallasService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Cellular,
TV Service - Cable,
Internet Service
FAQ
Grande Communications is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Grande Communications does not offer free project estimates.
No, Grande Communications does not offer eco-friendly accreditations.
No, Grande Communications does not offer a senior discount.
No, Grande Communications does not offer emergency services.
No, Grande Communications does not offer warranties.
Grande Communications offers the following services: Television, Internet, & Phone
Contact information
2323 Bryan St, Dallas, TX 75201
mygrande.com/dallasService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day