Geico Insurance

Insurance Agencies, Internet Service

About us

Additional contact name - Carol Johnson. Additional phone number - (972) 701-1657, (972) 701-8700. Additional DBAs - Government Employees Insurance Co, GEICO Indemnity Co.

Business highlights

89 years of trusted experience

Services we offer

Insurance agency.

Reviews

4.220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
25%
3
10%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.4
responsiveness
4.2
punctuality
4.2
Showing 1-20 of 20 reviews

Walter H.
03/2016
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Narayanan V.
02/2016
4.0
I use Geico Insurance. They could be a little bit faster, a lot of steps you have to go through.
Description of Work: They are my auto insurance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Darlene A.
10/2015
5.0
insurance companies
  + -1 more
.
Description of Work: They are my insurance company and are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lila O.
08/2015
4.0
insurance companies
  + -1 more
.
Description of Work: I used them for auto and home insurance, for about 6-7 years and every year the rates kept going up. They only write 6 month policies, which gives them the ability to increase the rates.
Rating CategoryRating out of 5

Juan M.
11/2014
5.0
They were a big expensive for us. In 2013 my husband had a car accident and everything was excellent. Everything was prompt, they paid his value of his car and all medical bills. They were excellent in everything.
Description of Work: I use Geico Insurance

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Debra E.
02/2013
5.0
insurance companies
  + -1 more
I have had this insurance for at least three years. They are easy to get in touch with because they have 24-hour service. If I have a problem they have been immediately responsive. As things have happened in our lives they usually have taken care of us; they refunded some money to us once when our son got married, even though we forgot to tell them.
Description of Work: I use Geico for auto insurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marie H.
02/2013
4.0
insurance companies
  + -1 more
I am looking for a change now because one can be a good driver, one can go six years without ever having an accident and they just never drop the insurance. One never see it go down like with other insurance companies that I see around. If one has been with them for some years and never had an accident you go down in the price. Geico Insurance is too expensive. For 6 months, I pay $1600 for 2 cars. So now I am seeking to find somebody else.
Description of Work: I use Geico Insurance as my auto insurance. I have been with them for 6 years. My last interaction with them was six months ago to renew my insurance.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,600

Mary P.
02/2013
5.0
insurance companies
  + -1 more
So far, they have been responsive and easy to work with. However, I haven't had a claim, so I don't really know.
Description of Work: We use Geico Insurance for auto insurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mae B.
08/2012
4.0
insurance companies
  + -1 more
They are reasonbaly priced. Its easy to get it all set up online and you can print out your insurance card online. They are the easiest. I was all ready to go and it only took me only 12 minutes.
Description of Work: We use Geico Insurance for insurance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$74

Eva M.
08/2012
1.0
insurance companies
  + -1 more
I called Geico to report a hit and run. I had the plates of the car company that hit me, police report, and witness, Geico answer when i try to put my claim: and quot;Call the Insurance of the car that hit youand quot; I did mention it is a hit and run so why should I have it,Second, then why am I paying Geico for? I had to give the same answer not to one but to people at Geico.
Description of Work: I called Geico to report a hit and run.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$300

Patricia W.
06/2012
4.0
insurance companies
  + -1 more
I have been using Geico for four or five years for insurance coverage services. I decided to use Geico because of the premium.
Description of Work: I use Geico Insurance for automotive insurance coverage services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Judith E.
06/2012
5.0
insurance companies
  + -1 more
The lady that worked with me regarding getting a quote was very professional and kind throughout the entire process. I ended up getting auto insurance. Would recommend them to others. You could tell she enjoyed her job and enjoyed helping others.
Description of Work: Needed car insurance quote with the same day purchase. Received a good quote and a good deal on payments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Fletcher B. M.
05/2012
5.0
insurance companies
  + -1 more
I have had late claims and they were good.
Description of Work: I have used Geico Insurance for auto insurance. Last time around I used them for repairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$737.6

Mary M.
04/2012
5.0
insurance companies
  + -1 more
They got us through all the accidents that have happened to us. The last time we used them was for the car rental. The very first person we talked to said that they would handle that and they said to just give them the claim number and the phone number. They said that they would call and get it started for us, so they did and then we got another letter from the car rental companies, which were one of those nasty letters. We called Geico and spoke to somebody different and they punched in the numbers for the case number and they could tell us what was said, what was done, what they did and how we proceed next. We like that they answer our questions, follow through and they are prompt, and we have never had to wait. We have talked to many people there over the years and every single person we have talked to always knew the answers and did not have to ask anybody else how to do it. We had a $100 deductible from them and then it cost me the administrative fee and the appraisal fee. We also have home insurance and my son's college saving through them. I will continue to use them in the future.
Description of Work: We use Geico Insurance for car insurance and we have been using them for probably about 25 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

linda R.
02/2012
5.0
insurance companies
  + -1 more
They increased my bill so I changed companies. They were excellent for the most part. The customer service answered all of my questions. They were friendly and it was a good experience.
Description of Work: They were my car insurance providers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

$392

Ted L.
01/2011
1.0
insurance companies
  + -1 more
It has been almost 2 weeks. I have emailed and called and have received no response.
Description of Work: They told me I would be refunded almost instantaneously. I did contact them and they said it will be 3-5 days and I still haven’t gotten it.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


JIM R.
11/2009
5.0
insurance companies
  + -1 more
GEICO was not my insurer, but that of the other party in the accident. Their process was estremely user friendly. I was very impressed.
Description of Work: Covered replacement of back up sensor on vehicle damaged in accident.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tamberly G.
11/2008
5.0
insurance companies
  + -1 more
They have been great! We are fortunate enough to not have been in an accident, but they make it easy to pay bills on their website and they are reasonably priced. When we had hail damage, they were very accommodating and it was really easy to get everything fixed. Their process was excellent.
Description of Work: They handle our car insurance and have been for eight years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2004
3.0
insurance companies
  + -1 more
OK SERVICE AND COVERAGE. I FOUND BETTER RATES AT ANOTHER INSURANCE COMPANY. ALTHOUGH THEY ARE NICE AND POLITE, I SAVED MORE GOING ELSEWHERE.
Description of Work: LIABILITY INSURANCE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,400

04/2004
3.0
insurance companies
  + -1 more
BILLING IS ALWAYS RIGHT, BUT SLOW ON CLAIMS AND CONTACTING THEM IS A NIGHTMARE.
Description of Work: RENTERS INSURANCE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

    Contact information

    4201 Spring Valley Rd, Dallas, TX 75244

    www.geico.com/about/contactus/phone/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Insurance Agencies,
    Internet Service

    FAQ

    Geico Insurance is currently rated 4.2 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    No, Geico Insurance does not offer free project estimates.
    No, Geico Insurance does not offer eco-friendly accreditations.
    No, Geico Insurance does not offer a senior discount.
    No, Geico Insurance does not offer emergency services.
    No, Geico Insurance does not offer warranties.
    Geico Insurance offers the following services: Insurance agency.

    Contact information

    4201 Spring Valley Rd, Dallas, TX 75244

    www.geico.com/about/contactus/phone/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM