Approved ProAbout us
Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500
Business highlights
Services we offer
Carpet, Carpet Tile, Hardwood, Sand & Finish, Ceramic Tile, Vinyl, Laminate, Stone, Marble, Travertine, Porcelain, Cork, Bamboo & Granite.
Services we don't offer
Installation-Only: we do not install flooring you already own. Polishing, Cleaning & Waxing.
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 26
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- 9
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FlooringHardwood Flooring Service
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 1% |
Filter reviews by service
"Hi member and thank you for posting these ratings!! We absolutely appreciate each and every one our customers:) Enjoy and refer your friends and family! Sincerely, Karen Love Client Services 214-390-0850"
"Thanks member for these wonderful comments and ratings! It was a pleasure working with you and tell your friends and family about us:) Sincerely, Karen Love Client Services 214-390-0850"
"Hi member, thanks for this posting!! We definitely appreciate it. Enjoy and tell your friends and family!! Sincerely, Karen Love Client Services 214-390-0850"
"That's a wonderful review member and thank you so very much!! We pride ourselves in many areas and installers are certainly a big part of that:) Enjoy your new floors and tell your friends and family! Karen Love Client Services 214-390-0850"
"Hi member and thanks so very much for this review! Always love to hear how well the process goes for our customers. Enjoy!! Karen Love Client Services 214-390-0850"
"Thanks member for this review!! We love hearing from and most certainly appreciate our customers. Enjoy!! Sincerely, Karen Love Client Services 214-390-0850"
"Thanks member for posting these wonderful ratings!! Enjoy and tell your friends and family:) Sincerely, Karen Love Client Services 214-390-0850"
"Hi member and thanks for this review!! Always love to hear from our customers. Enjoy!! Sincerely, Karen Love Client Services 214-390-0850"
"Thanks member for these wonderful comments!!! We can't stress enough how much we appreciate our members taking time out of their day to rate us:) Sincerely, Karen Love Client Services 214-390-0850"
"Thank you member for this post and these great ratings!! Be sure and call us the next time you need flooring:) Sincerely, Karen Love Client Services 214-390-0850"
"Hi member and thank you for taking the time to post this review and wonderful ratings!! We certainly appreciate you:) Sincerely, Karen Love Client Services 214-390-0850"
"What a wonderful review! Yes, Steve is one of our best and favorites:) Ecstatic to know the process exceeded your expectations. Be sure and tell your friends and family. Sincerely, Karen Love Client Services 214-390-0850"
"Thanks member for these great ratings!! We appreciate your time and your business:) Sincerely, Karen Love Client Services 214-390-0850"
"Well thank you member for these wonderful words and ratings!! Enjoy your new floors and tell all your friends about us!! Sincerely, Karen Love Client Services 214-390-0850"
"Thank you member for posting these ratings, we definitely appreciate you!! Sincerely, Karen Love Client Services 214-390-0850"
"Thank you member for taking time to post this!! All of us here at Flooring Direct do our very best to please customers like yourself!! Enjoy Sincerely, Karen Love Client Services 214-390-0850"
"Hi there!! Thank you so much for these wonderful, encouraging words!! I will most definitely let everyone know what our customers are saying about us!!! Enjoy your floors and tell your friends!! Sincerely, Karen Love Client Services 214-390-0850"
"Hi Member and thank you very much for this post! Enjoy your new floors and we hope to work together again:) Sincerely, Karen Love Client Services 214-390-0850"
"Hi member. Thanks so much for this review!! We always appreciate customers taking their time to do this for us. Enjoy!! Sincerely, Karen Love Client Services 214-390-0850"
"First off, let me thank the member for her review. I'd like to clear up the "Luxury Vinyl Plank" point. LVP (Luxury Vinyl Plank) and LVT (Luxury Vinyl Tile) are industry terms that mean "Vinyl Plank" or "Vinyl Tile." The word "luxury" (or lack thereof in packaging) in no way defines the price level, specifications or quality of the product. With respect to the other issues mentioned, this review was posted 5 months after the installation was completed. We have reached out to the member several times but no remedy has been suggested to or requested of us. Should we get such direction we are more than happy to take corrective measures. To be clear, WE WANT HAPPY CUSTOMERS and are willing to do whatever it takes to make that happen. Dan Ratcliff President 972-679-6426"
Tom was a very professional salesman - no pressure, very knowledgable and prompt in returning our calls. The office called with three different times for installation and were able to work out the best time for us - very friendly person handled the call.
The installers were incredible! We can't say enough about how wonderful Vicente and Paco were. They moved and disconnected all of the appliances in the laundry room and kitchen, including the stove which we hadn't expected. We were originally told that the install would take 4-5 days - well two more workers showed up the first day and they removed the carpet, tile and linoleum that morning. They stayed until 7 pm to get everyone done and hauled away.
When we got back home the second day, everything was finished and they were detail cleaning our house. We had anticipated a mess - but they washed walls, knick-nacks and everything. They took great care in moving all of the furniture back, even measuring our dining room table's glass top so the it was EXACTLY even to the inch.
They installed moulding throughout the house and even stained the kitchen quarter-round to match the cabinets. They were polite and patient with our dogs. They took great pride in their workmanship and when they were though with the job, they even thought that "it looked like a brand new home".
Would highly recommend this company due to the price, quality of the products and workmanship and pride of the installers. Thanks so much Paco, Vicente, and Tom - we absolutely love our "new home".
"Thank you so much member!! This review is amazing and has been passed to everyone in the company:) We are all part of this team here at Flooring Direct and each and every one of us from the support staff to the salesmen to the installers are a huge part of why we work!!! Thanks again and be sure and tell all your friends and family!! Sincerely, Karen Love Client Services 214-390-0850"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
9886 Chartwell Dr, Dallas, TX 75243
Service Hours
| Sunday: | Closed |
| Monday: | 9:00 AM - 4:00 PM |
| Tuesday: | 9:00 AM - 4:00 PM |
| Wednesday: | 9:00 AM - 4:00 PM |
| Thursday: | 9:00 AM - 4:00 PM |
| Friday: | 9:00 AM - 4:00 PM |
| Saturday: | Closed |
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