Flooring Direct (Dallas) logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Flooring Direct (Dallas)

Wood Flooring Refinish, Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Proudly serving DFW since 1988, Flooring Direct offers a seamless, elevated flooring experience for homes, multi-family units, and commercial spaces. Book your FREE in-home estimate and we’ll bring a curated selection of samples right to your door—see exactly how they look in your space. Our experts help you choose flooring that’s designed to perform and crafted to impress. From start to finish, we handle every detail—furniture moving, demolition, and flawless installation. Our installers are true professionals who deliver refined results and treat your home with the utmost care.

Business highlights

37 years of experience

Services we offer

Carpet, Hardwood, Laminate, Vinyl, Wood Refinishing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
5%
2
1%
1
1%

Filter reviews by service

Showing 151-175 of 239 reviews
Brigitte P.
May 2022
4.5
Yes, I recommend this pro
I have hired this company and I am very impressed with them.
Response from Flooring Direct (Dallas)

"Thank you so very much! We certainly appreciate you kind words. Please let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations"


Paul H.
Apr 2022
5.0
Yes, I recommend this pro
Floors are beautiful. Couldn’t be happier Thank you Holly
Response from Flooring Direct (Dallas)

"Thank you so much for your kind words. We are thrilled you are so happy with your floors. Please be sure to let us know if you need anything. Brittney Kinsey, Director of Client Relations"


Kenwood M.
Mar 2022
5.0
Carpet - Install
Yes, I recommend this pro
My job was delayed several times, we did wood floors downstairs and carpet upstairs. Each phase was done by a two man crew in 2 day(Wood) and 1.5 days (carpet), both teams were very knowledgeable, experienced and skilled and the floors look AWESOME! I am very happy
Response from Flooring Direct (Dallas)

"I hope the delay was not on our end, but very glad our installers took such wonderful care of you."


Anita O.
Mar 2022
5.0
Yes, I recommend this pro
Everything was good. Would hire them again.
Response from Flooring Direct (Dallas)

"Anita, thank you so much for your review. We truly appreciate you. Brittney Kinsey, Director of Client Relation"


Jay W.
Mar 2022
4.0
Carpet - Install
Yes, I recommend this pro
$2,979
Original carpet install date had to be reset one day
Response from Flooring Direct (Dallas)

"Things do sometimes come up, we sure appreciate your patience with us. Very glad your install came out well though. Let us know if you ever need anything, we are always here for you. Brittney Kinsey, Director of Client Relations"


Milton H.
Mar 2022
5.0
Yes, I recommend this pro
$3,000
Very professional & great work completed.
Response from Flooring Direct (Dallas)

"Milton, thank you so much for your kind words. We are thrilled our team took great care of you. Please let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations"


Rob B.
Feb 2022
5.0
Yes, I recommend this pro
$10,000
They did a great job and the floor looks wonderful. I would recommend them to anyone.
Response from Flooring Direct (Dallas)

"Thank you so much for your review, we sure are glad you were happy with our services! Brittney Kinsey, Director of Client Relations"


Mike S.
Jan 2022
5.0
Yes, I recommend this pro
$15,000
Great experience!
Response from Flooring Direct (Dallas)

"Thank you Mike for your review! We appreciate you and are always here should you need us! Brittney Kinsey, Director of Client Relations"


Heidi A.
Dec 2021
5.0
Carpet - Install
Yes, I recommend this pro
$75,003
Timely, efficient, fair and thorough...all the things you want and need on a carpet and flooring project. I'm happy to recommend their services.
Response from Flooring Direct (Dallas)

"Heidi, What sweet things to say regarding our company. We appreciate your time! Brittney Kinsey, Director of Client Relations"


Neil S.
Dec 2021
5.0
Yes, I recommend this pro
I would highly recommend this company.. thanks for a great job.. the personnel who did my bathrooms were very professional and courteous to me and my family members.ð
Response from Flooring Direct (Dallas)

"Neil, this is exactly what we love to hear! thank you so much for saying it. We appreciate you Brittney Kinsey, Director of Client Relations"


PATSY F.
Nov 2021
4.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Everyone was very professional and friendly. Love my new floors!
Response from Flooring Direct (Dallas)

"Patsy, thank you so much for this review. We sure do our best to take care of every customer! We are thrilled you love your floors. Brittney Kinsey, Director of Client Relations"


Sharon D.
Nov 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$9,000
The salesman Michael Shubert was amazing. He was very thorough and helpful. The crew led by Javier Martinez was amazing as well. They were very professional, thorough and cleaned up after themselves every day. they carried off all old carpet and trash. I would highly recommend this crew and also Michael the salesperson. I give all 5 stars and would recommend to anyone.

Brian K.
Oct 2021
5.0
Wood Flooring Refinish
Yes, I recommend this pro
$4,600
Flooring Direct did a great job refinishing our hardwood floors. They actually were able to get in sooner than anticipated, completed the project in the estimated timeframe, answered any questions we had and kept me in the loop on the process. I will definitely use them again on any wood flooring project.
Response from Flooring Direct (Dallas)

"Brian, That's what we aim for every time! Thank you so much for this review. Dan Ratcliff, President"


Luis P.
Oct 2021
4.5
Wood Flooring Refinish
Yes, I recommend this pro
Satisfied
Response from Flooring Direct (Dallas)

"Thank you so much for your review! Dan Ratcliff, President."


Ed P.
Oct 2021
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
$7,000
They were fast, neat and professional. Loved the quality of their work!
Response from Flooring Direct (Dallas)

"Ed, we sure do love the fact we were able to take care of you. Thank you for your review. Dan Ratcliff, President"


David L.
Oct 2021
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Jake is amazing
Response from Flooring Direct (Dallas)

"Haha, David thank you so much for that. We are very lucky to have Jake. Thank you so much for your review. We appreciate you. Dan Ratcliff, President"


Hieu D.
Oct 2021
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Great work
Response from Flooring Direct (Dallas)

"Thank you so much for letting us know we did a good job, that is what we love to hear! Please let us know if you should need us in the future. Dan Ratcliff, President"


Kyle T.
Sep 2021
3.0
Carpet - Install
Yes, I recommend this pro
Took much longer than estimated but ultimately was able to get the carpet replaced.
Response from Flooring Direct (Dallas)

"Kyle, we are very sorry that it took longer than expected, but we are very happy your carpeting got replaced to your satisfaction! Dan Ratcliff, President."


Katherine M.
Sep 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$2,200
The whole experience was professional and they took such care at choosing the perfect floor. Once the floor was picked out, the crew that installed it were professional and incredibly nice. You could tell they took pride in their work. The asked me upstairs to see their work when they started it and you could just see the happiness on their faces when I told them I loved it. It was the perfect floor for my craft room and I have already recommended them to my friends. It couldnâ t have been a better experience.
Response from Flooring Direct (Dallas)

"Thank you so much for this absolutely amazing review. We do try our best to be the best, and reviews such as yours let us know we are on the right path. Please be sure to let us know if you need us in the future. Dan Ratcliff, President."


JACQUELINE C.
Sep 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Matt, the service rep, was professional. He explained the product and process very well. He presented a caring and personal touch with the presentation. Joe R. and his crew did an excellent job with moving and replacing our furniture and installing the flooring. He explained each step in the process before beginning the step. The team was careful and caring with our home.
Response from Flooring Direct (Dallas)

"Thank you so much for this amazing review. We are so very proud of both our rep Matt and Joe, we are very fortunate to have them both with us. We try our best to make sure we are taking care of our customers, and its reviews like this that let us know we are on the right track! Please let us know if you ever need us in the future! Dan Ratcliff, President"


Abigail L.
Sep 2021
5.0
Carpet - Install
Yes, I recommend this pro
Quick, efficient, reasonable! Very satisfied!
Response from Flooring Direct (Dallas)

"This is what we love to hear. Thank you so much for your review! Please let us know should you need us in the future. Dan Ratcliff, President."


Elizabeth R.
Sep 2021
3.5
Yes, I recommend this pro
Had to return to finish a couple messups.
Response from Flooring Direct (Dallas)

"Thank you for your review, sometimes it does happen that errors are made. Hopefully, we fixed everything that needed to be fixed so you are 100% satisfied with your new floors. Please let us know if there is anything still not to your satisfaction with the floors so we can take care of this for you. Dan Ratcliff, President."


Marian S.
Sep 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Workers did a great job. Weâ re polite and cleaned up after they were done. Would recommend.
Response from Flooring Direct (Dallas)

"We are thrilled that you are so happy with your install. Thank you very much for your review. Dan Ratcliff, President."


Edgar E.
Aug 2021
4.5
Carpet - Install
Yes, I recommend this pro
We had a mistake in the measurements, but the correction went very well. The customer service was excellent.
Response from Flooring Direct (Dallas)

"Edgar, we sure do appreciate your patience while we fixed the error. We are sorry for the mistake, but very glad we were able to get you taken care of. Dan Ratcliff, President"


Shawn H.
Jul 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
The supervisor that came to the home was honest with the time it was going to take to complete the job. I was quoted two days, but it took three. However, knowing ahead of time allowed for me to schedule my week correctly. Very thankful they were straight with me on the timing.
Response from Flooring Direct (Dallas)

"Shawn, thank you for such a great review. We do try to always communicate and be upfront with our customers. We are so pleased you are happy with our company's work and communication. Please let us know if you need us in the future. Dan Ratcliff, President"

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Showing 151-175 of 239

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Flooring Direct (Dallas) is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: Closed
Flooring Direct (Dallas) accepts the following forms of payment: CreditCard
Yes, Flooring Direct (Dallas) offers free project estimates.
No, Flooring Direct (Dallas) does not offer eco-friendly accreditations.
No, Flooring Direct (Dallas) does not offer a senior discount.
No, Flooring Direct (Dallas) does not offer emergency services.
No, Flooring Direct (Dallas) does not offer warranties.

Contact Information

9886 Chartwell Drive, Dallas, TX 75243

Service Hours

Sunday:Closed
Monday:9:00 AM - 7:00 PM
Tuesday:9:00 AM - 7:00 PM
Wednesday:9:00 AM - 7:00 PM
Thursday:9:00 AM - 7:00 PM
Friday:9:00 AM - 7:00 PM
Saturday:9:00 AM - 7:00 PM
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