A rated, Super Service Award winners every year since 2005! We are "Your Plumbing, Heating and Air Problem Solvers," family owned and operated, serving the greater Dallas area since 1969. Our mission at Cody & Sons is to be recognized as a leader in our industry by providing outstanding plumbing, heating, and air services to our family of customers. Excellent customer service and quality work are our priorities.
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Residential Plumbing - Repairs, Remodel, Installs & Gas Work. Light Commercial Repairs. Heating & Air Conditioning Repair & Installation, Air Duct Cleaning.
Services we don't offer
Spa & Swimming Pool Repairs. Appliance Repair. Electrical. Excavating. Gas Grill Repair.
I called their office on 3-13 to schedule an appointment for the following day. One of the plumbers called & said they could come earlier. I think they were here about 1 1/2 hours.
Description of Work: Unstopped master bath 3" branch line as toilet was overflowing. Removed a toothbrush from p-trap under left sink in master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a review. We truly appreciate your business and look forward to helping you in the future with any of your plumbing, heating and air needs.
Richard S.
04/2014
5.0
plumbing
 + -1 more
Excellent. James called to come early. He was prompt, courteous and professional. He used the cloth socks to cover his shoes. He diagnosed the problems quickly and took his time to make sure all issues were resolved to my satisfaction. He replaced all items under each sink and left each area as clean as before. I have not been satisfied with the last with plumbing companies used. This was a pleasant and good experience. I finally found a plumbing company that deserves an "A+" rating. The price was reasonable for the services rendered. I highly recommenmd that you consider using this company. Check Angie's and BBB ratings for the well deserved ratings.
Description of Work: Repaired two leaking sinks, one leaking shower and repaired one shower head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267
Response from Cody & Sons Plumbing Heating & Air
Thank you so much for taking the time to write a great review. We truly appreciate your business and look forward to helping you again in the future.
Bonnie J.
04/2014
5.0
plumbing
 + -1 more
Called and got an estimate from them over the phone and their price was very reasonable (for plumbers) compared to Ernie's Plumbing that had come out and gave me an estimate that was ridiculous almost twice as much, and plumber from Ernie's acted like he didn't want to be bothered with such a small job. Thankfully I found Bill Cody & Sons, they called the next day that they were on their way (this was not an emergency) which was a day earlier than they said they would come but that was great for me. Came in and quickly performed the job and did so for price quoted.Used their Angie's List coupon and got the 10% off. Plumber was nice and courteous even while my 3 year old was telling him "hi" over and over again. We are very satisfied with their work (even though we have not gotten to use the tub yet). We are now waiting to get another quote from them to install our drain kit in our new tub since we are ready to have it installed. We would recommend Bill Cody & Son Plumbing to everyone. We have been in our house 2 years and have had to use several other companies including Benjamin Franklin, Baker Brothers and another small plumbing company I can not even remember the name of (that's how much I was not impressed with them) and Bill Cody & Sons have impressed us the most so far.
Description of Work: Raised Tub and Shower Valve up for new tub going in. Also raised shower riser to go over new tub surround going in,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cody & Sons Plumbing Heating & Air
Thank you so much for the great review! We appreciate your business and look forward to assisting you with all of your plumbing, heating and air needs in the future.
Dale J.
04/2014
1.0
plumbing, water heater repair
 + 0 more
Never again! They did what was essentially $200.00 worth of work and charged us over a thousand dollars and did not include the electrical work required to properly complete the job. We were forced to coordinate the electrician and that came with an additional charge. The solution they put in place was not even close to the one we wanted. Avoid this outfit like they had the plague.
Description of Work: Improve hot water system
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Cody & Sons Plumbing Heating & Air
As the owner of this company, I take all our reviews seriously. This review is without merit. The customer contacted us through Angie's messaging. We gave a quick reply and an estimate for a tankless recirculation pump. I gave a detailed description of the work to be done and the pump that we would be using. Laing ACT 10 retrofit. This way the customer could go on line and do his research if he wanted. Most customers do. In my estimate I specifically noted that the price of $975 did not include electrical outlet work. I sent a tech by to double check my estimate. We increased the estimate by $50 dollars and stated again that the electrical work would be needed by someone other than us. As far as the $200 dollars worth of work being done, the pump at my cost was $469 plus the parts to connect it under his lavatory. As a business owner I do mark up my parts to make a profit. The job took an hour plus the time to get my truck to the job. Also the customer messaged me back through Angie's that our solution sounded reasonable. I believe that this customer stating to "avoid this company like the plaque" is an insult and is extreme. I am willing to refund this customer his entire invoice if he is unhappy and if he is willing to take down this unfair review. We pride ourselves on being fair and honest. Our company is operated on integrity. Also his invoice was for $1025.
Greg B.
04/2014
5.0
plumbing
 + -1 more
Great experience. Scheduled for same day, called before they arrived and solved the plumbing issue for reasonable price. Will definitely use again.
Description of Work: Upstairs toilet was slowly leaking as evidenced from the stained ceiling below. Randy Cody sent crew out same day. They assessed the situation, found source of leak and repaired. Issue was cracked toilet flange. Crew removed toilet, replaced flange and wax ring and then re set toilet. Cleaned up area afterwards. Problem solved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cody & Sons Plumbing Heating & Air
Thank you so much for taking the time to write a review. We appreciate your business and look forward to helping you in the future with all of your plumbing, heating and air needs.
Kevin D.
04/2014
5.0
plumbing
 + -1 more
Very good. Scheduling appointment was easy and accommodating. They came a little later than promised but only about a half hour. Plumber was very courteous and professional. Gave me estimate before work, which was right on.
Description of Work: Removed and replaced kitchen faucet, reattached sink stopper in bathroom, new cartridge in tub water supply, snaked drain in bathroom, and attached dishwasher drain line better.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a great review. We truly appreciate your business. We hope we have the opportunity to serve you again and score higher with you on punctuality and price.
Julia I.
03/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
The night of our moving, we found out that we had no hot water. Called on Saturday morning for service and was informed that they were all booked. However, they called me back as soon as they had a plumber available. Antonio came within 30 minutes. However when he showed up, water heater started working again. Antonio was very professional, friendly, informative, and very helpful to answer all the questions we had. We will definitely call Cody and Sons again for all our future plumbing and hvac problems.
Description of Work: Water heater didn't work on Friday night.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a review. We look forward to assisting you in the future with any plumbing, heating or air needs.
Ingeborg C.
03/2014
5.0
plumbing, drain cleaning
 + 0 more
The work was done quickly and professionally. When they were slightly delayed due to some complication at another job, they kept me updated regarding their expected arrival time, something I really appreciated. I have already recommended them to a friend.
Description of Work: They unstopped a toilet and bathtub that would not drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Cody & Sons Plumbing Heating & Air
We appreciate you taking the time to write a review. Thank you for your understanding with our scheduling issue, and we apologize that you were not 100% satisfied with our price. We hope you will call again should you have any plumbing, heating or air service needs.
Justin C.
03/2014
1.0
plumbing
 + -1 more
He worked for almost 3hrs and the faucet spout that he was replacing was never correctly installed and he still charged me full price. You have to pay up front. I was not very pleased with the service. He said I would have to buy another faucet spout and have him come back out and get charged again by him full price.
Description of Work: They came install the faucet spout on my jacuzzi tub.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$100
Response from Cody & Sons Plumbing Heating & Air
We did not do this call. This review was given to our company by mistake. You never have to pay up front for any service we provide.
Jeannie A.
03/2014
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
The toilet stopped working on Friday night. I called Saturday morning. James arrived exactly 25 minutes after he said he would and called before coming. James was well groomed, friendly, courteous and appeared knowledgeable when explaining problem, proposed correction and preventative maintenance. He explained everything prior to taking each step. This was done without my necessarily requiring or asking for it ahead of time. He took the time to answer any questions about future services I might need. He never seemed in a hurry. I was definitely impressed with the service and would most definitely call again.
Description of Work: Clear stopped up toilet; clear outside clogged sewer line; replace broken flush mechanism
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Cody & Sons Plumbing Heating & Air
We appreciate your business. Thank you for taking the time to write a review. Please let us know if we can assist you with any plumbing, heating or air services in the future.
Jason J.
03/2014
5.0
plumbing, gas leak repair
 + 0 more
The repair person's name is Brad Cody and he made sure we understood everything he was going to do. Due to weather warming up my mother said she didn't need furnace on so Brad didn't turn the floor furnace on. But he said if we decided later that we needed the floor furnace to be turned on he would come back and turn it on free of charge. The company showed up at on time for work. Brad checked everything out and explained what was involved and then gave us a quote. He checked out my mother's stove for her to make sure there were not leaks inside the oven or around the burners. I thought that was very nice of him to do and to think of it. I sure didn't think about having stove checked out. He might have to do that anyway as part of the process but I liked that he did it and showed me that it was working okay. Cody and Sons Plumbing may not always be the cheapest bid but their work is exceptional. In this case, their bid was $500 less than the other companies and they preformed excellent work. They were on time, courteous, well informed about the gas leak situation and walked us through the entire process.
Description of Work: Repaired gas leaks in house and brought everything up to city code to be in compliance. Repaired additional items not listed on invoice submitted by another plumbing company for $500 more money. This company took a lot of time under the house checking for any extra gas leaks. They were here when city inspector came out incase she discovered something they missed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a great review. We appreciate your business and look forward to helping with your plumbing, heating and air needs in the future.
Van M.
03/2014
5.0
plumbing
 + -1 more
I was delighted when I called on the fifth and the friendly lady on the phone told me she could have someone out the next morning. Mike arrived right on time and went to work. He was friendly, knowledgeable, and explained the problem and the fix he proposed and also the approximate cost and even mentioned that this would be before my Angie's List/senior discount. ( I had mentioned this on the phone when I called to request service. ) I told Mike as he was leaving that I belived I had found myself a new plumber; I will definitely call Cody Plumbing again.
Description of Work: Replaced leaking faucet head in garage on hot water connection leading to washing machine. Replaced both hot and cold boiler drains and both washer hoses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cody & Sons Plumbing Heating & Air
We're glad to be your new plumbers! Thank you so much for taking the time to write a great review. We look forward to helping you in the future with any of your plumbing, heating or air needs.
Jenifer L.
03/2014
5.0
plumbing, drain cleaning
 + 0 more
I was very pleased with their work and will definitely use them again. They called to say when they were on their way so I would know when to expect them. They flushed and snaked the drains and made sure they were working properly. They even made me aware of a small leak I had under my kitchen sink that I had not noticed before. Since I'm planning on making some changes in my kitchen we left it for now since it is only a small leak. Overall I think they did a great job and was really impressed to get a thank you note from them a few days later appreciating my business.. Don't get many of those these days. I've already recommended them to my friends.
Description of Work: Had issues with water draining slowly in the tub, they came out and snaked the drains, tested the lines and it's all working fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cody & Sons Plumbing Heating & Air
We appreciate you taking them time to write this review. Thank you for your business. We look forward to assisting you again with any plumbing, heating or air needs.
Cynthia R.
03/2014
5.0
plumbing, water heater repair, gas leak repair
 + 1 more
I have used this company before and had another great experience with them. Everyone was very helpful, from the person i spoke with on the phone to schedule the appointment to Phillip, the plumber, who came out and did the work. They were easy to work with, friendly and never rushed through. I was very glad that they could schedule the work for a Saturday morning so I didn't have to miss work. Phillip gave me good suggestions on installing a line for a gas grill and offered to take care of any other issues we might have, on the spot.
Description of Work: Capped off the gas line to a non-working hot tub water heater and removed a non-working water spigot sticking up through a wood deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a great review. We truly appreciate your business!
Cindy B.
03/2014
5.0
plumbing, gas leak repair
 + 0 more
I needed a gas line installed in my kitchen so I could finally switch from an electric range to gas. I got four bids and one estimate gave me a lower price, but I liked the Cody and Sons rating on Angie's List and I liked Phillip, who came to give me the estimate. He seemed to really know what he was doing and I signed on the spot. We scheduled the work for the Monday following, which was yesterday, and Phillip and Aaron were in and out in three short hours. I could not believe the speed, efficiency, and cleanliness of their work. Also, the owner called on Saturday to confirm they would be here Monday and Phillip called on Monday morning to let me know he was on the way. All these things are very important to me, and I will certainly use them again when I next need a plumber.
Description of Work: Installed gas line from fireplace to kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cody & Sons Plumbing Heating & Air
Thank you so much for the great review! We appreciate your business and look forward to helping you in the future with any of your plumbing, heating or air needs.
Brian G.
03/2014
5.0
plumbing, water heater repair
 + 0 more
We were in need of a new water heater. Our home was built in 1952 and the water heater's placement, on a shelf above the washer/dryer, inside the kitchen, was no longer in code. Bill Cody & Sons did a nice job of moving the supply lines and gas line to our garage. The workers were pleasant, polite and professional. The work was done expeditiously and both areas in which they worked were left very clean. We have been customers of Bill Cody & Sons for over 15 years. I would recommend them without hesitation.
Description of Work: Water heater relocation and replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write this great review! We appreciate your continued business.
Mattie S.
03/2014
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
After calling several companies, I chose Bill Cody & Sons after seeing many favorable reviews. They listened and suggested that I first call the City of Dallas to see if repairs should be done on the City's part. After the City of Dallas inspection, I still needed professional work done so I called Bill Cody and Sons. They came out promptly and explained what had to be done before they did the work. They were honest and told me the price up front and what would be needed to address the situation in the future. I would definitely call them again.
Description of Work: Unstopped sewer line in back yard where waste from toilet was accumulating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write this review. We look forward to helping you again in the future with any of your plumbing, heating or air needs. We appreciate your business.
GREG F.
02/2014
5.0
plumbing
 + -1 more
They were courteous and professional. There was a change in the order and they explained it to me before doing it. Altogether a good experience.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write a review. We appreciate your business and look forward to helping you again with any of your plumbing, heating or air needs.
Marilyn J.
02/2014
5.0
plumbing
 + -1 more
They did excellent work. They did a whole lot of things, and we were pleased with all of it. I have used him twice now, and I will use him again.
Description of Work: We used Bill Cody & Sons Plumbing Co. They repaired a leaky sink, but more recently they installed and replaced a corroded shower head, and other things. It was all plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Cody & Sons Plumbing Heating & Air
We appreciate your continued business. Thank you for taking the time to write a great review.
mona P.
02/2014
5.0
plumbing, water heater repair
 + 0 more
This is about the 5th time I've used Cody and Sons, and they are awesome. We had a couple little issues and they came right back and made everything perfect. They are extremely professional and customer service oriented, you will enjoy working with them!
Description of Work: New Hot water heater installed, and fixed all the leaks, breaks, and issues this house had which was a pretty extensive list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Response from Cody & Sons Plumbing Heating & Air
Thank you for the great review! We appreciate your business and look forward to assisting you again in the future with any of your plumbing, heating or air needs.
Shirley R.
02/2014
1.0
plumbing
 + -1 more
Got call and email later in day but no good response from this company. I will not call again.
Description of Work: Missed appointment
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
1.0
Response from Cody & Sons Plumbing Heating & Air
We absolutely missed the appointed time for this customer. Mark was in an extremely difficult situation under a house and just failed to notify the office or the customer about his situation. When I realized 3 hours passed the appointment time that Mark had not made it there, I emailed the customer and had let them know how sorry we were and could we reschedule this FREE est. The customer replied and said she understood that we were a service company and sometimes it happens. The customer then suggested that she send me some photos of her plumbing job and maybe we could give an estimate from those. We were able to send her an estimate by email from the pictures that she sent.
Sandra C.
02/2014
5.0
plumbing
 + -1 more
They were punctual and explained what they were going to do before performing the service.
Description of Work: Replace kitchen faucet and shower faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cody & Sons Plumbing Heating & Air
Thank you for your business. We appreciate you taking the time to write a great review. We look forward to helping you again in the future.
Diane B.
02/2014
5.0
plumbing, gas leak repair
 + 0 more
Had Bill Cody and Sons out twice for service. Both times punctual, friendly and knowledgeable. taking the time to explain everything and in a way I could understand easily. Price was very fair. Each time I called. my call was returned promptly and very friendly as well. Would recommend their services for home and business, and would absolutely use again,
Description of Work: servicing gas at business-checking equipment, lighting pilot lights for city inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cody & Sons Plumbing Heating & Air
Thank you for the great review. We appreciate your business and look forward to helping you with any of your plumbing, heating or air needs in the future.
Chris G.
02/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair
 + 2 more
Very quick and professional. After a month the outside faucet froze and the pipe they replaced froze and blew a hole. They came back out and replaced it again. I expected to pay much more than I did for the second visit considering it wasn't anything wrong with the job they did the first time. Only charged me for the part and a very small fee for their time. Very pleased with the service and the professionalism.
Description of Work: Replaced outside faucet and installed water heater InstaHot system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Cody & Sons Plumbing Heating & Air
Thank you for taking the time to write this review. We truly appreciate your business.
Chris D.
02/2014
5.0
plumbing
 + -1 more
After calling to inquire about replacing frost "required " outdoor faucets -told by another plumbing company- I made an appoint for the next day in the AM. The guys showed up- explained I needed new faucets, not freezeproof-but some anti-siphon thing- cost $8 at home depot- got the parts- cut the brick, sealed, and did some interior stuff- drains in 2 sinks, garbage disposal, -all for the supposed cost of the 2 frost proof faucets "needed" by code from the other plumbing company-which BTW I did not need by code. Great service-great job and got a thank you card for doing business with them.Thanks guys!!!
Description of Work: Too many things to list
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Cody & Sons Plumbing Heating & Air
Thank you for your business. We appreciate that you took the time to write this review. We apologize that you were not 100% satisfied with our price. We look forward to helping you in the future with any plumbing, heating or air needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Air Duct Cleaning,
Fireplaces
FAQ
Cody & Sons Plumbing Heating & Air is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Cody & Sons Plumbing Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Cody & Sons Plumbing Heating & Air does not offer free project estimates.
Yes, Cody & Sons Plumbing Heating & Air offers eco-friendly accreditations.
Yes, Cody & Sons Plumbing Heating & Air offers a 10% senior discount.
Yes, Cody & Sons Plumbing Heating & Air offers emergency services.
Yes, Cody & Sons Plumbing Heating & Air offers warranties.
Cody & Sons Plumbing Heating & Air offers the following services: Residential Plumbing - Repairs, Remodel, Installs & Gas Work. Light Commercial Repairs. Heating & Air Conditioning Repair & Installation, Air Duct Cleaning.
Spa & Swimming Pool Repairs. Appliance Repair. Electrical. Excavating. Gas Grill Repair.