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C & W Appliance Service Inc

Appliance Repair, Appliance Repair - Small

About us

30 Employees. no subs. cost is determined by the job. travel charges may apply, Additional contact name - Dave Thompson, Philip LaPlante. Additional phone - (855) 358-1496.

Business highlights

68 years of trusted experience

Services we offer

Appliance repair

Services we don't offer

Window air. Commercial applications

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
4%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 51-69 of 69 reviews

Lucy D.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Darlene K.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: replaced dishwasher motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy D.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria D.
07/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: I think they fixed my dryer....been a long time

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Tammy C.
06/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LINDA W.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Imtiaz H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced Sub-zero refrigerator and freezer. Went very well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

susan P.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: One of the burners on my KitchenAid stove was not working - it was a very easy fix - he just cleaned the gas jet out. He also checked some previous work that had been done on the stove to be sure it was done safely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151.5

Linda G.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: As the only certified servicer of Wolfe ranges our options were limited. Although the service call fee of $130 is excessive the technician was very knowledgable and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

gerard G.
02/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: They were called to repair a gas range by double checking the gas to propane conversion. A very inexperienced young man came out. He had no clue as how to fix the problem. But he did charge $70.00 for the service charge which I paid by Visa. Another man came. Was told that I needed a $300 part - then I was told no part was available and to throw out my brand new out of the box range and to get another one. My son-in-law came over, looked on you tube and fixed the problem in 6 minutes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$70

Response from C & W Appliance Service Inc
I would be more than happy to discuss this matter for the sake of clarity . I find no record by this name or address that we have serviced . The amount charged ,is not in our price listing . Always possible our records are in error . It would be a pleasure to discuss with you might you have any questions or concerns or perhaps an invoice . I'd thank you for the opportunity to clear this matter up .Sincerely Dave Thompson

Mark D.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired igintors on a wolf range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A.
08/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: SubZero drawer refrigerators were not cooling. I suspected it was low on refrigerant. The technician, when asked, confirmed that refrigerant was low. I was expecting him to troubleshoot and fix a leak and fill it up. Instead, he said I needed a new compressor and evaporator and it would be $1,400. And he just happened to have those specific parts in his van and could have it running that day! Wow, how convenient for me. | |I asked him to leave and he did after asking for his $150 service fee. He was there for all of 15 minutes. I went to Autozone and got a can of refrigerant with a leak sealant, and a fluorescent dye that helps detect leaks. The unit has cooled perfectly now for the last 2 1/2 months. All of this cost about $50, a little bit of internet and YouTube research, and an hour of my time. | |When I sent a complaint to management, I received a snarky response in which he wanted to "educate me" about how government regulations and their own corporate policy do not allow them to "patch" leaks and that the only "trustworthy" solution is to replace the entire pressure sealed system. |If you don't want an appliance fixed but rather have all the components replaced at premium prices (I found all the parts new online for about 1/2 the price I was quoted), regardless of whether they are working or not, CW Appliance is the place for you - it's their admitted company policy.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150

Response from C & W Appliance Service Inc
As the only Sub-Zero /Wolf Factory Certified Premier Partner in San Antonio ,Dallas and Fort Worth ,we take great pride in our hard earned reputation for appliance repair .We adhere always to our Industries regulations ,guide lines and determined Best Practices . We truly appreciate the opportunity to offer our services and respect your decision to decline .Once more thank you for your input .

Donna N.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired subzero refrigerator and replaced ice maker. Very pleased with service and cost of repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

wilbur W.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Fran P.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: I used C & W Appliance Service Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Barbara B.
12/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced pump, sprays, and installed new plastic curtain on subzero undercounter ice maker #1. Replaced sprays, descaled and installed new plastic curtain on subzero undercounter ice maker #2.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dale M.
12/2012
5.0
appliance repair
  + -1 more
GREAT
Description of Work: REPAIRED BUILT-IN KITCHEN AID REFRIGERATOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donald S.
09/2009
5.0
appliance repair
  + -1 more
Great job.
Description of Work: My Sub-Zero refrigerator/freezer needed a new fan motor. Another repaid service gave me a written estimate of $795. C & W did the job, with genuine Sub-Zero parts for $273.49 total. The service technician was professional and pleasant. He knew what he was doing. He did a really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273.49
    • 1
    • 2
    • 3(current)

Contact information

9860 Monroe Dr, Dallas, TX 75220

www.cwservicesinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

C & W Appliance Service Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

C & W Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, C & W Appliance Service Inc does not offer free project estimates.
No, C & W Appliance Service Inc does not offer eco-friendly accreditations.
No, C & W Appliance Service Inc does not offer a senior discount.
No, C & W Appliance Service Inc does not offer emergency services.
No, C & W Appliance Service Inc does not offer warranties.
C & W Appliance Service Inc offers the following services: Appliance repair
Window air. Commercial applications

Contact information

9860 Monroe Dr, Dallas, TX 75220

www.cwservicesinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM