Approved Pro
Appliance & Air Care Experts, Inc.
Central A/C Service or Repair, Heat Pump Repair or Service, Central Air Cleaner Service,
About us
Since 1974, our goal here at Appliance & Air Care Experts has been to provide the best and most immediate AC & furnace installation, service, and repair possible. We do this by offering a FREE phone consultation with a certified technician, where we can quickly analyze your problem over the phone thus saving drive time, and we can quote you a price right over the phone for the repair. This ensures that the technician can show up with the parts he needs for the repair. We service Dallas, Collin, Rockwall and Kaufman Counties. In addition, we also Service all your Major Appliances. Our Certified Technicians give you options to either patch or fix the problem and take the time to explain in detail the benefits and/or consequence of both. We look forward to building a long-term relationships with our clients.
Business highlights
51 years of experience
Services we offer
Air Conditioning Repair and Service, Central A/C Units, Furnaces, Heatpumps, duct work, thermostats etc. any repairs needed on a residential AC system
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.352 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 12% | ||
| 6% | ||
| 0% | ||
| 10% |
Filter reviews by service
Showing 1-25 of 52 reviews
West P.
May 2025
Central Air Cleaner Service
Chris Thompson was very efficient was very good very professional he got the job done in a timely manner and show me how to operate my new system it was very informative and very instructive I would recommend this company to others
Ray W.
Jun 2023
Central A/C Service or Repair
Excellent
Jimmy W.
Feb 2023
Central A/C Service or Repair
My AC heater wasn't working. The first technician didn't fix the problem. I called the company, and they agreed to send us the second technician and waived the expense for the first one. We are happy that they fixed it.
Sewon Y.
Nov 2021
Heat Pump Repair or Service
Our technician was respectful and provided a detailed explanation on the problem and the resolution.
Daniel M.
Sep 2021
Central A/C Service or Repair
Yeshua was attentive and professional. He showed concern for resolving the issue in a timely manner. Good choice.
Chanda C.
Jun 2021
Gas Furnace / Forced Air Heating System Repair Service
Good choice. Quick to respond to requests
Nicole T.
Feb 2021
Gas Furnace / Forced Air Heating System Repair Service
great
Lela T.
Oct 2020
Gas Furnace / Forced Air Heating System Repair Service
I felt he tried to rip me off and gave me an expensive diagnostics that was not needed as another company came in and fixed my concern without me having to pay for the wrong service in the amount of $485.00, when the other guy did the right diagnostics for $80 (sensors needed to be cleaned from corrosion not replace the ignition).
Response from Appliance & Air Care Experts, Inc.
"I did try to contact you back. Cleaning a sensor is not a fix and the sensor will go bad again . Every manufacture of every furnace made recommends to replace the sensor not just clean it off because it will go out again and almost always when it under the most strain say about 2 or 3 AM when it is being used the most. And of course you will have NO HEAT. And for that reason we DO NOT JUST CLEAN SENSORS."
Michael W.
Sep 2020
Central A/C Service or Repair
The service technician was very friendly, and seemed interested in helping us keep costs down.
Richard R.
Jul 2020
Central A/C Service or Repair
Jean S.
Jun 2020
Central A/C Service or Repair
Great people to work with!
Katherine L.
May 2020
Central A/C Service or Repair
Respectful quick and thorough
Jodie B.
May 2020
Central A/C Service or Repair
Chris was very quick to come to our house. Unfortunately, I do not think he knew our system and said it was our motherboard on a 5-year-old unit which also has an extensive warranty. He called the next day to say the motherboard would be $889. We had thought it was the thermostat that he did not test. So I called out a second company that was familiar with our system, and it wound up being the thermostat. My bill wound up being $389.65 which was the visit and him checking the freon levels of both our units, one of which was a little low.
Mark C.
Apr 2020
Central A/C Service or Repair
The company wast about fulfillment services ticket with out suggestion minor repair , just to get they services feed.
Vance W.
Jan 2020
Gas Furnace / Forced Air Heating System Repair Service
Great people, great job, great price. What more can I say?
Dewey M.
Jan 2020
Gas Furnace / Forced Air Heating System Repair Service
Dewey L.
Jan 2020
Central A/C Service or Repair
Great communication
Edward I.
Jan 2020
Gas Furnace / Forced Air Heating System Repair Service
Good job! Came when needed and fixed the problem!
Michael K.
Jan 2020
Gas Furnace / Forced Air Heating System Repair Service
I can not rate the value of money because I did not have any other offers to compare the cost against. Yashua did provide great service.
Dennis D.
Dec 2019
Gas Furnace / Forced Air Heating System Repair Service
I'm very pleased !
Angel B.
Dec 2019
Central A/C Service or Repair
Great Service !!
Clyde E.
Nov 2019
Central A/C Service or Repair
Yashua was very knowledgeable and explained all that he was doing. The service was top notch.
Vic R.
Nov 2019
Gas Furnace / Forced Air Heating System Repair Service
Greta service and expertise
Janette G.
Nov 2019
Gas Furnace / Forced Air Heating System Repair Service
Helpful and on time unfortunately could not install my smart thermostat
Eddie P.
Oct 2019
Central A/C Service or Repair
They did a nice job installing the AC and Heater. However, when they were finishing the job, one of the workers stepped through the ceiling in our back bedroom. They told me they could fix it themselves. They came out a week later and put in new sheet rock. they told me that it would take 3-5 trips to make it complete. I have not seen them since this happened back in October. I've tried contacting them and basically got the brush off. the reason I went through the Good Contractors List was to insure that the job would be done correctly and at this point it has not been done correctly. I believe there is a $10,000 job guarantee that the job would be done correctly. Can you please help me to get this resolved? I believe two months is way to long to get this corrected. Help us, to get this resolved! James E Patterson
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Appliance & Air Care Experts, Inc. is currently rated 4.3 overall out of 5.
Monday: 3:00 AM - 4:00 AM
Tuesday: 3:00 AM - 4:00 AM
Wednesday: 3:00 AM - 4:00 AM
Thursday: 3:00 AM - 4:00 AM
Friday: 3:00 AM - 3:01 AM
Saturday: Closed
Sunday: Closed
Appliance & Air Care Experts, Inc. accepts the following forms of payment: CreditCard
Yes, Appliance & Air Care Experts, Inc. offers free project estimates.
No, Appliance & Air Care Experts, Inc. does not offer eco-friendly accreditations.
No, Appliance & Air Care Experts, Inc. does not offer a senior discount.
No, Appliance & Air Care Experts, Inc. does not offer emergency services.
Yes, Appliance & Air Care Experts, Inc. offers warranties.