Air Patrol Air Conditioning

Heating and Air Conditioning, Fireplaces, Air Duct Cleaning,

About us

Air Patrol AC specilizes in Residential and Commercial comfort systems. All our technicians are factory trained to work on your specific type of heating or cooling. Air Patrol AC offers some of the most comprehensive service plans to keep your AC and Heating units running more efficiently in the peak seasons, thereby saving you money. Keeping your AC and Heating units tuned to their optimal performance not only saves you money on your Gas and Electric bills but stops harmful wear and tear that can cause thousands of dollars worth of damage down the road.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning, heating & fireplace installation, service & design, residential & commercial projects.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

110% on service calls

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 226-250 of 431 reviews

Vic S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They arrived first thing in the morning and completed everything by mid-day. Well ahead of schedule. They covered all of the carpeting in the house and were very courteous and attentive. Excellent job and results meet and exceed expectations. They will be called for another service on another house of ours.
Description of Work: Installed complete mini-split A/C unit in upstairs room with compressor unit outside.. Also added a return air duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Daniel C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived on time and was very informative. He took his time explaining what the problem was with the A/C. Very pleased with the service provided.
Description of Work: Inspected and cleaned compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Ann M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
This company is fantastic! We had been having on-going problems with our new A/C and the installer had been saying "everything looks fine-I don't now why it stopped. The next time this happens just pull this part out and put it back in and it will work". When we decided to call Air Patrol, they said "When the A/C stops like that, it will store codes that we can use to fix your system--don't pull out that part because it erases the details we need". They explained in detail why our A/C had been stopping and promptly fixed it. They also took care of some other minor problems that we did not even know that could be fixed. We were thrilled and promptly signed a service contract and are looking forward to continued care for our A/C by Patrol!
Description of Work: We have three Trane A/C units that are still under warranty. We have been having on-gong problems with them since they were installed. (Air Patrol did not do the installation-this was our first experience with this company.) One of the units was not working at all. Air Patrol came out on time, diagnosed the problems they saw and got the system up and running. We asked that they inspect all units to prepare them for the summer. Several things were spotted with each system-ranging from too much coolant, to settings not being set to manufacturer's standards, to duct placement, etc. They corrected what definitely had to be done and we are considering what to do next about the ducting, unit placement in the attic, etc. But you can be on whatever we do we will be using Air Patrol!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christie L.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just had the pleasure of meeting Shawn Gazor, owner of Air Patrol. "When it gets hot, we get busy and I hit the road!" Great service, appropriately priced. Figured out the problem immediately, which was a clogged drain. Will definitely use again.
Description of Work: Had one zone not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They cleaned everything. For once, they did everything and more. They washed the outside of the unit with a hose as opposed to a wash. They were consistent wither their maintenance plan. Their prices were also cheaper compared to their competitors. I was very pleased.
Description of Work: They did a check up stairs on both of systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa K.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed with the owner coming to give me an estimate on my heating and air-conditioning being replaced. They said that they would replace the slab the air-conditioner was on but I didn't think that made sense. I almost went with them but felt that I was getting a better price from another company. I don't think that one would go wrong with this outfit. I think price was my main decision making point.
Description of Work: I did not have this company do the work, just give me a bid.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig T.
06/2012
3.0
heating & air conditioning/hvac
  + -1 more
The price was in line with most other quotes and lower than some. They were unable to meet the original installation date and had to postpone me for a week. The quality of the installation was generally good. The installation crew was suitable, but only one of them spoke any english. My package included volume control dampers which are supposed to be adjustable to balance the air between the rooms, but the installation crew didn't seem to know what I was talking about when I asked to be shown how to adjust them. The owner said he would come out and show me how to adjust them, but never did. A few weeks later, I had insulation blown in and that company advised that the ducts were not sealed where they meet the ceiling so I ended up paying them to do it.
Description of Work: Air Patrol installed new air ducts in my home including new supply plenum, R6 flex ducts, two new sub plenums, hang and support all ducts, mastic seal the connections, install volume dampers to balance the air flow.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$2,200

Response from Air Patrol Air Conditioning
Member, sorry for any inconvenient this might have caused you. However I wish you had contacted us regarding any of your concerns.since we never heard from you, we were not aware of this issue. We always try to do our best but we are not perfect. please give us chance to fix our error next time before calling someone else. At this point I'm not sure what insulation company was referring to.we were suppose to replace your ducts in the attic and seal their joints. Insulation company may talked about sealing your air vents at the ceiling which are separate from what we did. Then again if you have contacted us, I would have come by right away and resolved the issue( whether it was part of our contract or if this was something extra). Thanks Shawn

Jeff H.
06/2012
4.0
heating & air conditioning/hvac
  + -1 more
was happy with the work. They repaired one issue and performed general maintenance. My AC technician was very knowledgeable and pleasant. I'll use them again.
Description of Work: I moved into a new home and needed my ACs serviced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$330

Response from Air Patrol Air Conditioning
Member. It was our pleasure to provide you with service you requested. Thanks for your comments. FYI ,Regarding pricing, this price reflects service agreement for your three systems. that means we will be back in Fall to service your heating systems as well. regarding punctuality, your appointment was scheduled for between 8-10Am. our records shows Technician was at your property at 8.36Am. Please let me know if there is anything else I can help you with . Thanks Shawn

Todd W.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Yesterday I noticed that a breaker kept popping and shutting off my main A/C unit. I called AirPatrol and scheduled Shawn to come out this morning. He quickly diagnosed the issue as a failed wire nut on the attic portion of the unit which was causing a short. He fixed that electrical connection in short order and everything is again working perfectly. This is the third time I've used AirPatrol and they've always been quick, skilled, and professional. Highly recommended.
Description of Work: My main A/C unit was intermittently popping a circuit breaker which rendered it inoperable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eric Z.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great very pleasant from the initial call to the entire process. and Todd is very knowledgeable,
Description of Work: Air conditioner not cooling, Fixed the switches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

prakash J.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
sincere and professional. trustworthy
Description of Work: ac tune up and diagnosis .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve C.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were the lowest in the bidders by$200.00. They were easy to reach by phone and very pleasant. They kept me informed on the parts status. The technician arrived right on schedule and was helpful in pointing out a capacitor problem which I replaced myself.
Description of Work: Replaced the AC compressor top shroud, fan and motor which had got damaged due to hail (baseball sized hail punched holes through the top of the unit).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,510

JEFF R.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
We used this company in 2009 with excellent results in re-doing the duct work, new coil, etc. --excellent service. So this year, needing full new units, etc., we again chose Air Patrol. Shawn Gazor was immediately responsive to our call, arrived at scheduled time for the initial visit, wrote up the proposal on the spot after full assessment of our heating and air conditioning. The work was scheduled--convenient to our schedule. The crew arrived on time and were very professioala (noted that this company's installation and service technicians are factory trained); the work was all completed in one day--great crew!!! All clean-up completed also, of course. Liabilty insurance coverage and workers compensation coverage is in place by the company. Warrenties are in writing and can be transferred.
Description of Work: new air conditioning unit and furnance; new programmable thermastat; new slab for outside unit; all other services as indicated for these services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Zach H.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Todd and his team are awesome! They were friendly, professional on time and were right on budget. I would definitely recommend them to angies list, and all my friends/family. They certainly new what they were talking about, and there experience in this business was very obvious! I have had a few shady experiences in the past with ac/furnace folks, so im very glad I found Air Patrol!
Description of Work: Todd and his team are awesome! They were friendly, professional on time and were right on budget. I would definitely recommend them to angies list, and all my friends/family. They certainly new what they were talking about, and there experience in this business was very obvious! I have had a few shady experiences in the past with ac/furnace folks, so im very glad I found Air Patrol!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

cody E.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Was given estimate over phone scheduled to have todd come out in a few days. Day he came it was raining so he couldnt do roof work but he looked at the project and rescheduled for another day. Two guys came out first thing in the morning and did the job over a few hours. Price was as quoted over the phone.
Description of Work: 1)Main reason for call was to have holes to attic around furnace flue sealed off as it was letting attic air in to the house. 2)Had the furnace flue resized and moved over a few inches so it would no longer be a fire hazard as it was to close to the ac closest door. 3) Had to have fresh air intake from outside added to closet to seal off holes so flex duct was added to the roof. 4) fixed flashing on furnace flue on the roof as it was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Ken N.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
We found them on Angie's List. They did an absolutely excellent job. The owner was very nice.
Description of Work: We used Air Patrol Air Conditioning & Heating to replace an A/C unit; they replaced come air duct that was losing insulation, and efficiency air cleaner. They did general AC work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Raymond M.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
The fan in the A/C was not blowing. Called early in the morning for service and was told a tech could be at my house between 3:00 to 4:00 that same day. Took off work early to be there by 3:00 and the tech called at 3:30 to let me know he was running late and would be there around 4:30 (which he was). We had the A/C turned off, so when we turned it on the fan started running and no problem could be found. The next day the fan stopped working again and I called for service early in the morning again. Tech was assigned to be out between 11:00 and noon. Tech arrived on time and replaced the fan motor. The A/C unit has been working great since. Apparently the bearings in the motor were worn enough that the motor was over heating and shutting down. After the unit was turned off for a while and the morot cooled down, it would run again.
Description of Work: Fan not blowing in Central A/C unit. Replaced Fan motor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Patricia P.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience was excellent. Shawn, was professional, prompt and took the time to explain everything about the equipment. Baylo & his crew, did an excellent job with the install, everything was neat and professionally done. They always put covers over their shoes when entering the house and cleaned any mess that they made. I interviews and reviewed estimates from many Air conditioning companies, although Air Patrol wasn't the least expensive they weren't the most expensive either. I choose Air Patrol, because of Shawns professionalism, my experience was excellent from start to finish.
Description of Work: New air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Francisco P.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They arrive at the house on time and got to worl right away. They did the job in one day, and the system is working fine. They did a lot of cleanup after removing the old system, the attic looks very good. They were very professional and friendly.
Description of Work: Installed a new air conditioner system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Robbie W.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
With the fire place, the issue was quickly identified and a part located. With the A/C and heating, an appointment was set for within 24 hours of when we called. The serviceman was punctual and quickly surveyed and serviced our units. The cost was minimal and I feel prepared for a challenging summer. Thank you.
Description of Work: We had to have a part replaced in the fire place last year. Recently, we had the A/C and heating units serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lindsey and Todd S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. Todd explained everything in detail. He talked about possible reasons why our air flow might be compromised, which included our duct work and the size of our unit relative to the size of our house. All of the explanations were clear and without sales pressure. He mentioned approximate cost of new units, pros and cons of more efficient units, but said that our current unit is working perfectly fine. He mentioned that unless we planned to stay at our home for ten or more years he wouldn't recommend replacing our unit. I really appreciate that kind of honesty, and it makes me much more likely to go back to this company in the future when I do indeed need to purchase a new unit.
Description of Work: The tech (Todd) came out and performed seasonal maintenance on our single air conditioning unit. which had not been serviced in two years. He also evaluated our duct work, since we have some problems with air flow in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lisa W.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Thankfully, Air Patrol was able to come out the day I needed, which happened to be the next day, which worked perfect for me. The appt time was 11:00 a.m. to 1:00 p.m. Roya at Air Patrol called me at 11:00 to let me know their Tech (Tony) would be there shortly. He arrived at approx 11:20 a.m. One of the first things he said to me before he put the booties over his shoes & entered my house was thanking me for allowing Air Patrol to service my air conditioner. He put me right at ease with his demeanor & knowledge, and I never felt like he was trying to get extra money from me for parts or service I didn't need. He was friendly yet very professional and informative. I would most definitely call Air Patrol again, and I plan to call them this Autumn to do the Fall check-up on my heater. Fabulous job, Tony, Shawn, and Roya. Thank you so much!
Description of Work: I needed my Spring air-conditioning check-up plus my outside line was draining instead of my inside line. I knew this could get serious very quickly, so I needed and wanted a timely, fair, & professional response, which is exactly what I got by calling Air Patrol. Tony made sure everything was in good working order - he installed a T-valve, unclogged the inside line as well as checking the outside line, cleaned the outside unit, he said the inside unit was very clean (especially considering I have animals that shed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Todd W.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Shawn came out the same day I called to diagnose why our main A/C unit was not functioning properly. He diagnosed the issue as a failed cooling fan on the external compressor unit. He quickly replaced the fan and tested the unit to ensure it was now operating properly. As always he was very professional and polite. I highly recommend Air Patrol as the result of two exemplary experiences with them.
Description of Work: Diagnosed why our main A/C unit was not cooling properly and fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Deanna O.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
The man from Air Patrol was so very nice and polite. He assessed the problem and solved it quickly. He even gave us some advice for issues in the attic. The price was very fair for the work performed--A/C now works great. I plan to use this company for any A/C problems that arise in the future.
Description of Work: A new compressor for my A/C unit was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Robert P.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
the over all experience was excellent . Shawn was professional and prompt, he took time to explain all of the different options that were available, very knowledgeable of all the equipment his company recommends. his crew did an excellent job with the install, everything was neat and professionally done. they always put covers over their shoes when entering the house, and cleaned any mess that they made. I interviewed and received estimates from five a/c companies, although this company wasn't the least expensive, they weren't the most expensive either, I chose them because of Shawn's professionalism. I must say that i'm very impressed with the service I received, the entire experience was excellent from start to finish. I will recommend Shawn and his company to everyone I know .
Description of Work: had our old a/c unit replaced with a new 5 ton unit. had two more return vents added, along with one new air duck and vent added

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

13644 Neutron Road, Dallas, TX 75244

http://www.airpatrolac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLB00023526E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
12/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Air Duct Cleaning,
Electrical

FAQ

Air Patrol Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Air Patrol Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Air Patrol Air Conditioning offers free project estimates.
No, Air Patrol Air Conditioning does not offer eco-friendly accreditations.
No, Air Patrol Air Conditioning does not offer a senior discount.
Yes, Air Patrol Air Conditioning offers emergency services.
Yes, Air Patrol Air Conditioning offers warranties.
Air Patrol Air Conditioning offers the following services: Air conditioning, heating & fireplace installation, service & design, residential & commercial projects.
ask for details

Contact information

13644 Neutron Road, Dallas, TX 75244

http://www.airpatrolac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM