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Aaron's Touch Up & Restoration

Interior Home or Surfaces Service, Bathroom - Remodel, Kitchen - Remodel,

About us

We are a family owned and operated business that has been bringing quality workmanship and superior customer service to the DFW area since 2005. We are the top choice for furniture repair, restoration, and refinishing. We handle both residential and commercial business. We excel in antique restoration, custom woodworking, furniture repair, refinishing, upholstery, and more.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Furniture repair, and furniture re-upholstery, antique restoration, courthouse restoration, furniture redesign, kitchen cabinet refurbishing; commercial services including furniture restoration, millwork refinishing, on-site touch ups and repairs, touch-ups and maintenance, upholstery, water or fire damage, wood refinishing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
1%
1
0%
Showing 76-98 of 98 reviews
Joe R.
May 2013
4.0
Yes, I recommend this pro
$90
I dropped a dresser drawer on the corner and chipped the wood. It was not a clean break, fractured very bad.
Took it in for repair. They had it about a week and when I picked it up it was very visable where the break
 happened. Not the quality I expected. So they redid the job, and I picked it up a week later. The second time was very good craftsmanship.  I would use them again if needed.

ROBERT S.
May 2013
5.0
Yes, I recommend this pro
$200
unknown

Bobby J.
May 2013
5.0
Yes, I recommend this pro
$175
I dropped my old painted rocker off at Aaron's on a Friday around 5 p.m.  The guys were ready to go  home for the evening, but they stayed to help me with my chair.  A few days later I received a call that my chair was finished.  It was beautiful!  Very nicely restored to the original walnut finish. 

Linda P.
May 2013
5.0
Yes, I recommend this pro
Aaron's Touch Up & Restoration was excellent. They were very pleasant and they gave a fair estimate. The work that I have done with them in the past was excellent. 

Maria D.
Apr 2013
5.0
Yes, I recommend this pro
$1,200
They were very professional, timely and honest.  I actually overpaid them and they refunded me.  The work was beautiful.

Patty T.
Apr 2013
3.0
Yes, I recommend this pro
I haven’t made a decision yet to go with them. It was all done through email. The estimate was about $200. 

Chris A.
Apr 2013
5.0
Yes, I recommend this pro
$100
Great job - responsive, prompt, polite, and talented. Did a great job. Would definitely use again.

Tonya M.
Mar 2013
5.0
Yes, I recommend this pro
$1,100
Chad  quickly responded to my request for esitmate. Met me at my home and surveyed all the furniture needing repair and gave me an esitmate via e-mail within 48 hours. Never made me feel rushed or pressured to start the work and even recommended waiting on a few pieces that needed more acclimation time before being repaired. On the intial repair day Chad and his coworker arrived on time and were prompt, professional and accomodating. The work was done quickly and in time promised.  They even helped with extra issues that arose during the repair process. They then took my mirror to be replaced and new pieces cut off site and promptly returned it to me within 2 weeks. At that time a project that they thought would need to be done in-house, was repaired on site, saving me much time and another afternoon away from work. I think they are a great company and will use them again in the future.

JON L.
Mar 2013
5.0
Yes, I recommend this pro
$100
i had a dining room arm chair that required repair after a puppy knocked it over.  The arm of the chair was broken off.  Aaron's was close, and I took the chair to them.  The estimate was $100 and they said it would take a week.  I get a call in three days saying that the chair was ready.  When I went to pick up the chair, I was very impressed.  I cannot even find where the chair was even damaged.  The repair is flawless.  I will happily recommend Aaron's to anyone.

Diane S.
Mar 2013
5.0
Yes, I recommend this pro
$300
Everything went well.  We communicated via text and phone calls.  They completed the work exactly as specified.

Marc H.
Mar 2013
5.0
Yes, I recommend this pro
$650
We felt pretty good about the overall process.  Called and got estimates for the work from this and several other companies.  Aaron's had a competitive quote.  It was not the cheapest quote, but was within a competitive range of the best quote and much cheaper than the most expensive quote I received.
The reason we chose to go with Aaron's is the fact that in providing us with a quote they sent us a very thorough list of specific things that were going to be included in the work.  Every other company gave us a cost estimate without detailing what we were paying for.  I felt the details provided were very good and so we went with Aaron's.
They picked up and dropped off the furniture (this is an extra service which we opted into) so there was literally no effort on our part.
The only issue we had, which wasn't really an issue, is the stain was a little darker than we anticipated.  However, it came out looking very nice and we have the desk displayed in the living room right now, and it will be moved into our kids' room when they are a little older.

Douglas H.
Jan 2013
5.0
Yes, I recommend this pro
.

Gabriel G.
Jan 2013
5.0
Yes, I recommend this pro
$600
on Tuesday, October 30, 2012, I contacted Aaron's Touch Up & Restoration. I was then instructed to go to the company's website and state my request and send pictures of my damages.
On October 31, 2012 , I stated my request and sent the pictures of my damages which include wood and leather damages. Below was the message I sent to Aaron's Touch up and Restoration:
"I have some damaged furniture that need repaired. I would like to get an estimate from your company. The message on
your business phone states to send pictures. I would like to know if it's possible you can come take a visual look at the damages".
On Tuesday, November 6, 2012 Aaron's Touch up & Restoration wrote back to tell me that "they do not repair fabric or
leather and referred me to someone else that repairs leather. (Thomas at Fibrenew. 682-667-5899).
On Monday, December 10, 2012, I wrote back to Aaron's Touch up and Restoration asking if they can give me an estimate for the wood damages? As of this writing, I have not received an answer from Aaron's Touch up & Restoration.



Response from Aaron's Touch Up & Restoration

"My name is Chad Chandler, owner of Aaron’s Touch Up. I am very sorry to hear of this situation. I would like to respond by stating that we were originally contacted via email on October 30, 2012 requesting leather repair services, to which we replied on October 31, 2012 stating that we do not provide those services and offering a phone number of a leather repair vendor. Apparently a follow-up email was sent to us 41 days later, on December 10, 2012, that we unfortunately did not receive. I would like to respectfully request that the “F” rating be removed as we never provided any services or even an estimate to this customer, and certainly an “F” rating is harsh for the lack of response to one email that was never received. Perhaps a follow-up email or phone call from the potential customer ensuring that we received the email would’ve cleared this up immediately. Furthermore, I am personally contacting this customer today. We are happy to help in any way we can, even if it is by referring the customer to a different vendor. We pride ourselves on our exceptional level of service and do our best to go above and beyond to earn our customers’ business. We warranty all of our work and do not accept payment until the customer is completely satisfied. Please contact me directly should you have any questions or need further clarification."


Sonja R.
Jan 2013
5.0
Yes, I recommend this pro
$280
Chad was very helpful. I would recommend Aarons to a friend.

Ben B.
Jan 2013
5.0
Yes, I recommend this pro
$850
They were very professional, reasonable price, and personable.  I would use them again and would recommend to others.

Pamela P.
Nov 2012
5.0
Yes, I recommend this pro
$275
I sent pictures of the damage to two of the names on Angie's List.  Aaron's had excellent reviews and was $175 less expensive than the other bid.  I contacted Chad via email and he responded in a very timely fashion with the quote.  They picked the sideboard up within two days and promised it back within two weeks.  They actually returned it one day early and you absolutely cannot tell the refinished top from the rest of the furniture.  They did a beautiful job!

James G.
Nov 2012
5.0
Yes, I recommend this pro
$200
Found name on Angie's list...called and set up appointment.  Brought first chair in...work was so good brought second chair in for repair.  Entire project took two weeks

Judith W.
Sep 2012
5.0
Yes, I recommend this pro
$190
The roll-up door to the "appliance garage" in my kitchen fell apart, and my regular handyman had no clue how to repair it. I found Aaron's Touchup on Angie's List. They returned my call promptly, knew exactly how to repair it, came out within a few days to dismantle it and take it to their shop, and came back within a week to reinstall it. The repair was perfect, and the price reasonable. I will definitely use them again.

Karen C.
Sep 2012
5.0
Yes, I recommend this pro
$1,500
Finished job

Deena W.
Aug 2012
5.0
Yes, I recommend this pro
$410
I had called 4 or 5 different companies advertising furniture restoration.  The problems I ran into with other companies was#1.  Pickup/Delivery#2.  Price - most were charging what I felt were exhorbitant prices.  However, when I called AaronsTouchUp I was very pleased with the overall result.  I sent him a photo of the desk.  He provided a reasonable estimate and there was no extra charge for P/U and Delivery.  Total time between P/U and delivery was 3 weeks.  He explained it would take longer because of a previously scheduled vacation.  No problem for me whatsoever:)  I defintely recommend this company.

Rick B.
Apr 2012
5.0
Yes, I recommend this pro
$675
Since this table had been in my wife's family for decades, I decided to have it repaired.  I worked with Chad on this project, and he was very professional throughout the process.  I did not have a vehicle to transport the table, but fortunately they offered pick-up and delivery service.  They needed the table for several weeks, but when they returned it, wow!  It looked phenomenal.  If you saw the before and after pictures you wouldn't believe the difference.  I would HIGHLY recommend Aaron's Touch Up & Restoration. 

Pam P.
Mar 2012
5.0
Yes, I recommend this pro
$216
I think it took a couple of weeks. They telephoned me when the repairs were completed. I was pleased that Aarons accepted the job even though it was a small one.

Steve B.
Mar 2012
5.0
Yes, I recommend this pro
$3,500
This company are extremely professional and knowledgable within their industry.  The are good listeners and strive to produce what you want.  Their service is extraordinary due to their professionalism and ability to complete the job correctly.   We tried two other staining companies before Aaron Touch Up & Refinishing and they were a complete disaster.  Both other companies were failures were due to greed and one trying to quickly get the job done for the payments due - the other company took months to do staining for our wood cabinetry.  Finally we hired Aaron's Touch Up & Refinishing and were pleased with their services and striving to meet our needs. I notice other company listings on Angies List that are definitely companies to stay away from.  I rather not mentioned their names at this time, however, I have found the best way to choose a contractor is by seeing their work (work exactly what you are asking to do) and by recommendations.  I have often searched and hired the Internet for contractors, when some of the best contractors I find are proven contractors builders use and some you can grab a phone # off a truck driving by.  Don't be fooled by a listing company or high web ranking.  Some great companies you cannot find on the web's first 3 pages.  Nevertheless, I have found some companies on Angies List that we have been happy with and the same amount we have not been happy with.  I recommend Aaron's.  The web, listing companies is your choice.  With staining/painting, customer beware.  They can produce complete messes and you will be holding the bag to get it redone.  Prior stainer sub the work out, refused to review the subs work and complete the job, then charged our credit card without our approval.  Aaron's is not like this.  They do the work themselves, say what they will do and it gets done, and then after you approve the work they ask for the final payment.  We highly recommend Aarons!

Matthew S.
Jan 2012
4.0
Yes, I recommend this pro
$400
I was told it would take about three weeks, but it took twice as long.

Anne C.
Jan 2012
5.0
Yes, I recommend this pro
$585
This was a great experience. The guys from Aaron,s touch up painted an antique buffet pottery barn white to match the rest of my baby furniture. Work was completed on time as promised. The buffet looks like custom furniture. Highly recommend.
Showing 76-98 of 98

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aaron's Touch Up & Restoration is currently rated 4.9 overall out of 5.
Aaron's Touch Up & Restoration accepts the following forms of payment: CreditCard
Yes, Aaron's Touch Up & Restoration offers free project estimates.
No, Aaron's Touch Up & Restoration does not offer eco-friendly accreditations.
No, Aaron's Touch Up & Restoration does not offer a senior discount.
Yes, Aaron's Touch Up & Restoration offers emergency services.
No, Aaron's Touch Up & Restoration does not offer warranties.

Contact Information

13716 Neutron Rd, Dallas, TX 75244

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