We are a family owned and operated business that has been bringing quality workmanship and superior customer service to the DFW area since 2005. We are the top choice for furniture repair, restoration, and refinishing. We handle both residential and commercial business. We excel in antique restoration, custom woodworking, furniture repair, refinishing, upholstery, and more.
Furniture repair, and furniture re-upholstery, antique restoration, courthouse restoration, furniture redesign, kitchen cabinet refurbishing; commercial services including furniture restoration, millwork refinishing, on-site touch ups and repairs, touch-ups and maintenance, upholstery, water or fire damage, wood refinishing
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
6% | ||
0% | ||
1% | ||
0% |
"My name is Chad Chandler, owner of Aaron’s Touch Up. I am very sorry to hear of this situation. I would like to respond by stating that we were originally contacted via email on October 30, 2012 requesting leather repair services, to which we replied on October 31, 2012 stating that we do not provide those services and offering a phone number of a leather repair vendor. Apparently a follow-up email was sent to us 41 days later, on December 10, 2012, that we unfortunately did not receive. I would like to respectfully request that the “F” rating be removed as we never provided any services or even an estimate to this customer, and certainly an “F” rating is harsh for the lack of response to one email that was never received. Perhaps a follow-up email or phone call from the potential customer ensuring that we received the email would’ve cleared this up immediately. Furthermore, I am personally contacting this customer today. We are happy to help in any way we can, even if it is by referring the customer to a different vendor. We pride ourselves on our exceptional level of service and do our best to go above and beyond to earn our customers’ business. We warranty all of our work and do not accept payment until the customer is completely satisfied. Please contact me directly should you have any questions or need further clarification."
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