Wanted to install a new plumbing valve in the utility room for a Water dispenser / ice maker / etc. Call back was quick and they were quick to schedule, fit me in the same day. Technicians were to the point, but took time to answer any questions. After a jaunt in the attic, they provided an estimate. Estimate was on the higher side, but their willingness to come out for a non-emergency job, celerity, can-do attitude, and courtesy with c-19 precautions convinced me to go with them. After returning to get parts from the local supply store, they took proper precautions for shutoff of water and completed the job quickly (a few hours). Plumbers handled my son's interest and inquiries well, and were patient while I dealt with answering my son's questions. Tested the resulting line before leaving, Cleaned up as reasonably as they could with a shop vac (fiberglass insulation from the attic/walls had strewn; I still had to come back with a full sweep afterwards with air filter and vacuum later, but for the immediate; it was nice enough), and gave me a card for future contact. The only oddity during the whole endeavor was that the technician's ladder was acting up, and showed somewhat of a safety risk when straddling to reach the ceiling corner. The second technician spotted the first; so it turned out okay, and they said it was new behavior, so I think they will be getting a new ladder when possible, but it was odd. This company is quick, respectful, direct, helpful, courteous, and followed procedure. They came to my aid when my usual plumbing company had yet to call me back with an estimate.