Cypress Custom Pools, Inc.
About us
Cypress Custom Pools is dedicated to upholding the highest quality standards in the pool and spa industry. Since 1995, we have created over 1,200 dream pools in the Cypress and Greater Houston Areas. We develop any style of pool that best fits your lifestyle and budget.
Business highlights
Services we offer
Landscaping, pool design & installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 5% | ||
| 5% | ||
| 0% |
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"[Member Name], Thank you for the opportunity to allow Cypress Custom Pools to come out and give you a quote and design."
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
We met with Chuck at the offices on Grant Rd. They have a beautiful facility. The back has a pool with everything they offer and they were in the process of building a Splash Pad and had a wonderful kitchen area.
The design was great and the guys working in the office listened when we wanted changes to the original design. They show you on a flat screen all aspects of your design and the changes were done in a snap.
While we didn't choose them for our pool, I wouldn't hesitate to recommend them to anyone.
Thank you Cypress Custom Pools!
The job went smoothly and quickly. The project manager was on top of everything and very responsive to any questions / concerns we had. All the specialty crews were courteous, hard working individuals.
The story is short because the job was well done. We would recommend CCP to anyone with no reservations. Excellent company, great people. They took good care of us.
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
I contracted this work in the winter time, presumably a slower time of year for pool contractors. Each phase of the project was completed quickly, there was some lag time in between phases, either due to weather or scheduling challenges. Evidently, some people don't like to work when the temperature is below 60!
During the construction process, I did have one problem with a sub contractor who had crew members bringing their children to the site (this was work on a Saturday). I immediately called my contact person, and the problem was corrected, leading to the release of this sub-contractor. This change delayed slightly, but I was happy with the change.
Everything came together very nicely. Since Cypress handled all of the work, they were able to schedule the contractors so that they did not interfere with each other and worked together. For instance, the footings of the arbor were set a day before the decking was poured. Had I been required to contract out an arbor, it would have had to be built after the pool was finished, in which case I would not have had the stronger footings placed, and it would have dragged out the time for the finished back yard.
Additionally, they worked with me on including the little things, without additional costs. One such item was to run an additional gas line from the spa heater to the area that I BBQ.
All post work touch-ups were handled quickly. The only downside comment I have was regarding the pool start-up. Cypress Custom works with Tex-Sun pools. Tex-Sun provides pool service to new pools free for one month. For a salt cell pool, salt is added 30 days after start-up. I did not sign a contract with Tex-Sun, so on the last day of Tex Sun service, they activated the salt cell but added way too much salt to the system. I was constantly adding fresh water for over a month to balance the system to proper levels. For the cost of the pool, and the $150/month from Tex-Sun, I would like to see 2 or even 3 months of free pool service for new pool owners.
Other than the Tex-Sun, issue, everything is great. By the way, local Tex-Sun store is great, they are very helpful with recommendations.
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Cypress Custom Pools"
"Its amazing what people will put on these sites.there are so many ways to resolve a disagreement other than being childish and lying about a company! Here we are 2 years after this was posted and we just became aware of this, no call from the customer that there was any issues! I guess I upset them when I asked to be paid after waiting for 2 months for our money.Always remember there are 2 sides to every story and ours is much more believable.Listen to the other 1500 + customers that think we are awsome ."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
14119 Grant Rd., Cypress, TX 77429
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