LIGHTHOUSE ENGINEERING LLC

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It went fine.  When I contacted them they got back to me promptly.  They were able to schedule an appointment in just 2 business days.  Their employee came right on time, did exactly what was promised, and was extremely pleasant to deal with.  He communicated with me clearly what he was going to do, and gave me an informative oral report when he was done.  The written report was emailed to me the next day.
I'm very pleased that their report indicated that no foundation repair was necessary, but this would have been a positive experience even had their report been less favorable.  I would definitely use them again if I needed a competent and unbiased foundation assessment.

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We apologize for not getting back with you.   Celia and I did see your email, and we discussed it.   We just failed to get back with you in a timely manner.  We are just a small business trying to manage 8 engineers and inspectors.  We simply are not able to respond to every email.

Unfortunately, we will not be able to assist you.

From: [member email removed] 

Sent: Sunday, October 12, 2014 6:41 PM 

To: [email protected] 

Subject: FW: Structural questions

Michael, it?s very sad that I cannot even get a reply to my email or phone call.  

A reply like ?Sorry we will not be able to assist you? would?ve been a lot more courteous and professional than a ?no reply?.[member's information removed] 

From: [member email removed]

Sent: Thursday, October 02, 2014 4:00 PM

To: '[email protected]'

Subject: Structural questions

Mike, you did an evaluation and report for me back in February, 2013 before I purchased this house at the below mentioned address. Now I may need your assistance again depending upon the cost.

I will be adding a small room enclosure under one section of my covered back porch. See attached sketch.

The City of Southlake wants to be certain that the foundation area under the exterior porch wall will support an enclosed wall with a brick exterior tied to the new walls. See photo #4. They want a document from an engineer saying it will be okay to proceed with the plan.

I also have another small issue with a slight dip or valley in the floor of my master bath. I need to find out if it might be an issue to be concerned about.

I don?t think this will take more than 30 minutes of your time. Cost is an issue. I am already spending too much for this little small room enclosure. Please get back to me with an estimate for a brief visit and short report for the City of Southlake. Thank you.   

[member's information removed] 

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I was in the option period of a real estate contract and the home inspector noticed some cracks on the outside walls, toward the back of the house. He told me I could get a structural engineer to do an inspection if I wanted to be certain, so I did. We were under a time constraint as our option period was nearing it's end, but Lighthouse Engineering was able to accommodate our short notice inspection needs. I received an email from them showing me the person who would be doing the inspection, which I thought was really thorough. Jason, the inspector, showed up right on time and was very personable. He answered all my questions as I trailed him through his inspection. He taught me about the way the house was built and how those cracks the home inspector noted were not from the foundation, but from thermal expansion. All in all, it was a very pleasant experience and the best part was that there were no foundation problems! A big relief! I was able to pay by credit card and got my receipt emailed to me. The report was emailed to me the next day, outlining all his findings and the numbers he recorded about the house.

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I was asked by my lender to have the foundation inspected by a structural engineer after the appraiser noticed cracks in the ceiling and wall joints in the upstairs master bedroom. The request came late in the process and I needed a quick turn-around. I contacted several inspectors who could not schedule me for at least a week. Lighthouse engineering, upon hearing the urgency of my request, was able to schedule an inspection for the following morning. Justin Conklin arrived right on time. I found him very courteous, knowledgeable and professional. He observed the cracks in the master bedroom, and then proceeded to perform a full foundation inspection, measuring the levelness of the foundation and noting any observable cracks on the outside of the house. He had report to me by the next morning that included a CAD drawing, pictures, observations and recommendations. Fortunately, no major repairs were required.

I am very pleased with the experience that I had with Lighthouse Engineering. Additionally, they gave me a 5% Angie's List discount. The cost of the inspection was a flat fee and was in line with the quotes that I had received from the other vendors that I contacted. If you need your foundation inspected, check them out.

I was suspicious about the foundation of a house. Mike punctually arrived and measured the elevation at several point, putting them into a sketch, explaining and answeirng my questions followed by professional report.

For the past couple years we had been using the same foundation engineering company ("Engineer X") the previous owners of our house used. BIG mistake.  After a below avg assessment from  "Engineer X" this summer, we decided we needed a second opinion and I reached out to Lighthouse. We were able to get Jason out to the house same week as i called (mid-July). He walked the outside of the house first. We looked at our drainage system and he gave us some good feedback on easy things we could do immediately to improve the drainage around the house. Then he walked the inside of the house. He sat with us to go through all of our house's past foundation history. Based on everything he saw during the inspection and the work that had been done previously, he determined we needed to adjust roughly 20 piers along the perimeter of the house. Jason's follow up report was extremely thorough and detailed and we received it within one business day.
The piers we needed to adjust were no longer under warranty and we weren't getting anywhere with the install company on the repair. Jason sent us 4 recommendations for repair companies (all highly rated on AL). We ended up using Foundation Dynamics (a seperate review has been posted for them) and they were terrific. Overall a much better experience and I feel confident we've finally solved the problem that plagued our house far too long. Jason will be my new "go to guy" for any future foundation concerns.

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Jason did a fantastic job.  He was punctual, informative and all around amazing.  He was so good, that a client of mine in historic McKinney had a foundation company out saying she needed over $10,000 worth of work on her pier and beam foundation.  Jason came out inspected it and to her joy as well, was told that she too would not need foundation work at this time.

Setting up the appointment was easy and Jason arrived right on time. I gave him a tour of the property, pointed out my areas of concern and gave him a recap of major work performed on the house since I purchased it 10 years ago. He performed a thorough inspection with measurements inside and outside, drawing a scale diagram of the interior and making notes of his findings. He was very courteous, answered all of my questions, and even took time to make friends with my dogs. The inspection took about an hour, including the discussion of his findings and recommendations. The following day, as promised, I received a full written report including the drawing and recommendations. It turns out that proper lot drainage and rain gutters will take care of my concerns and prevent future problems. Jason even included the type of drainage system I needed along with material specifications. I highly recommend Lighthouse Engineering. They are very professional and provide an unbiased assessment. This was the best $400 I've ever spent.

Bill Salade performed the home inspection while Michael Gandy evaluated the foundation.   Both were top notch and took the time to not only carefully perform service, but explain to us what they were doing and their findings.  Bill was very courteous to the the homeowner and his property.  He throughly inspected every nook and cranny, including a complete walk-on of the two-story roof.  We wanted a good through inspection on the house we were looking to purchase and were not disappointed.  The report they provided was filled with details, explanations and color photos of the issues.  Would recommend to anyone.

I asked Lighthouse Engineering to evaluate my home for serious foundation issues.  I had already received estimates from a foundation repair company, but I felt that it was necessary to have a neutral party evaluate the proposed "fix".  They were prompt and professional. Although I did not receive "good" news, I did get information that I believed was accurate.

Great experience, very professional

Jason Conklin was our Engineer, he arrived a little early, which was perfect. Explained what he does and what he would be doing. We walked around and I explained our concerns. Most of our problems were showing up interiorly. He began surveying while explaining everything he saw. He took his time, after he finished measuring he sat down and explained it all thoroughly. We do have foundation issues in need of repair, he recommended numerous companies. Offered to email his survey to them, which he did the following day. Received estimates from them all the following day. Jason was very honest, and extremely nice. I would recommend him to anyone needing an honest report on structural or foundation issues.

The lead engineer, mike, came to my home and inspected the property.  He measured everything and prepared a report.  This is a great company.  He is very efficient and knowledgeable in the field of foundation inspection and engineering.  The report was completed and returned to us within 48 hours.   

When I called to have someone come out to give me an estimate. I spoke with a receptionist after my fourth phone call. She wanted to get all of my information before we were even able to talk and have a conversation. She ended up hanging up on me when I started asking questions about why their price was higher.

From the first contact with Lighthouse Engineering they were helpful and accommodating. Mike Gandy, PE, spoke with my husband, answered his questions, and stated what would be provided in the inspection. Report was thorough and gave us the information we needed to make decisions. We would definitely use them again and would highly recommend them.

Lighthouse set up the appointment and handled the scheduling through CSS. The engineer was Bill Sallade. Bill did a very thorough inspection and explained his findings in detail. He was professional and a very nice guy. E-mailed the full report to me that same evening.

The experience was excellent. They were prompt, courteous and thorough. Due to the age of the home, they even sent a second structural engineer as a second pair of eyes at no additional charge to me. They were extremely detailed and provided me with clear, concise information about the condition of the foundation and their recommendations for maintenance. Excellent job.