Cypress Creek Air Conditioning & Heating Co

Garrett and three other technicians were timely for the appointment, courteous, professional, and did an excellent job. I did have a slight problem after the installation as my drip pan was filling up with water and cut off the condenser to the other AC unit I didn't have replaced. Dave, the president of the company came out on short notice and resolved the problem with my 20-year-old drip line (which was plugged). He had to make two trips to his house to get some tools and material to complete the job. You don't get that kind of care from most companies these days. I highly recommend Cypress Creek!

AC went out on Friday evening, so after calling 5 companies, Cypress Creek was available to send someone first thing Saturday morning. With Angie's list, they charged $79.50 for the diagnostic fee. They quickly diagnosed the issue as the outdoor condenser fan capacitor. I had just replaced it 2 years ago, and they offered one with a 5 year warranty for $125 installed ($80 for base model). The job was done in <1 hr. Overall, they had great communication (several companies texted the request out, but left me hanging), good pricing, including for off-hours service, and quality work. Hopefully, I don't have any more issues with the AC, but if so, I will call them again.

Technician was knowledgeable and very friendly. He took the time to explain everything he was doing...which was greatly appreciated. He made some suggestions that I found quite useful. There was a weak capacitor and he fixed it on the spot....no second visit. I prepaid for a furnace checkup...come Autumn-time. I will call them back next year for the same services as well.

They check a/c in the summer and heat in the winter like clockwork. Great company. Garrett is wonderful.

Very efficient, professional service

I was able to get on their schedule the first business day after calling. Daniel came out and quickly diagnosed the issue and got my heat working again. He also provided a couple of safety addition suggestions to prevent overflow/flooding during the summer months. It only cost me the standard service charge, and enrolled in a PM agreement for both HVAC systems. I would absolutely hire again.

on-time, very professional , explain what service was done

Daniel Stewart was amazing. Professional in every way. Work done very well and timely. Fully explained work and spent time on system instructions. Job well done!

The job started as promised at 7:30AM. These guys do not fool around, it seems as if the entire company showed up to handle this job, including company president Dave Williams. They essentially had to rip EVERYTHING out of the attic and start from scratch. Quite a job, but made easier by the sheer numbers of skilled technicians working on it. The new system is better designed and better insulated then the old one, thanks to technician Daniel Stewart. It was amazing to watch these pros in action. Everyone had their own function, but they all worked together like a finely oiled machine. The project wrapped in one day as promised. Our new system provides better air flow, and we have already noticed the difference in one day. The air is noticeably fresher as well because it is no longer moving through old contaminated ductwork. The air you breathe is vital, and reducing the amount of contaminants that you inhale is important to your overall health. We are extremely happy that we made this investment in our home.

Cypress Creek AC and Heat is the only company our family has used for over 10 years. I am impressed by the good service we have had on our HVAC and trust them to do what is best for us. We have gotten a lot of help and maintenance for our money with their bi-annual inspection contract. Johnny is a fantastic knowledgeable person and I highly recommend this company to treat you right.