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06/02/2021
Kelly R.
Garrett and three other technicians were timely for the appointment, courteous, professional, and did an excellent job. I did have a slight problem after the installation as my drip pan was filling up with water and cut off the condenser to the other AC unit I didn't have replaced. Dave, the president of the company came out on short notice and resolved the problem with my 20-year-old drip line (which was plugged). He had to make two trips to his house to get some tools and material to complete the job. You don't get that kind of care from most companies these days. I highly recommend Cypress Creek!
Description of Work
Replaced AC unit and two heating units/blowers
Category heating & air conditioning/hvac
Cost $14,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/04/2021
08/17/2020
Stuart L.
AC went out on Friday evening, so after calling 5 companies, Cypress Creek was available to send someone first thing Saturday morning. With Angie's list, they charged $79.50 for the diagnostic fee. They quickly diagnosed the issue as the outdoor condenser fan capacitor. I had just replaced it 2 years ago, and they offered one with a 5 year warranty for $125 installed ($80 for base model). The job was done in <1 hr. Overall, they had great communication (several companies texted the request out, but left me hanging), good pricing, including for off-hours service, and quality work. Hopefully, I don't have any more issues with the AC, but if so, I will call them again.
Description of Work
Diagnose & Repair AC Unit
Category heating & air conditioning/hvac
Cost $210.5
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/15/2020
07/24/2020
Reuben S.
Technician was knowledgeable and very friendly. He took the time to explain everything he was doing...which was greatly appreciated. He made some suggestions that I found quite useful. There was a weak capacitor and he fixed it on the spot....no second visit. I prepaid for a furnace checkup...come Autumn-time. I will call them back next year for the same services as well.
Description of Work
A/C Tuneup for 2 A/C Units
Category heating & air conditioning/hvac
Cost $300
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/23/2020
Service Provider Response
Thank you Mr. [Member Name Removed] for taking the time to share your experience with us. We appreciate you giving us a chance to take care of your home and we look forward to seeing you every 6 months for your routine visits!07/07/2020
Peggy F.
They check a/c in the summer and heat in the winter like clockwork. Great company. Garrett is wonderful.
Description of Work
Regular maintenance
Category heating & air conditioning/hvac
Hire Again? Yes
Work Completed On 07/07/2020
Service Provider Response
Routine maintenance is so important for the longevity and the overall capacity and operation of your HVAC systems. We are glad that you are happy with our VIP Club Membership and that Garrett provides you 5 Star Service. Thank you Ms. [Member Name Removed]!05/05/2020
Kelly R.
Very efficient, professional service
Description of Work
Maintenance on HVAC
Category heating & air conditioning/hvac
Cost $140
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/04/2020
Service Provider Response
We appreciate you allowing us to take care of your HVAC needs. Thank you for the wonderful feedback regarding your experience with us. We look forward to many more years of serving you!02/24/2020
Jake M.
I was able to get on their schedule the first business day after calling. Daniel came out and quickly diagnosed the issue and got my heat working again. He also provided a couple of safety addition suggestions to prevent overflow/flooding during the summer months. It only cost me the standard service charge, and enrolled in a PM agreement for both HVAC systems. I would absolutely hire again.
Description of Work
Furnace Maintenance
Category heating & air conditioning/hvac
Cost $80
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/24/2020
Service Provider Response
Thank you for taking the time to leave us feedback regarding your visit with Daniel. We are glad that he was able to address your needs and get you back up and running quickly. We appreciate you trusting us in your home and we will see you again for your Spring maintenance check.04/05/2019
german M.
on-time, very professional , explain what service was done
Description of Work
AC maintenance
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/03/2019
Service Provider Response
Thank you for the positive feedback. We appreciate your business and look forward to working with you again in the future!04/02/2019
Gregory F.
Daniel Stewart was amazing. Professional in every way. Work done very well and timely. Fully explained work and spent time on system instructions. Job well done!
Description of Work
AC coil replacement
Category heating & air conditioning/hvac
Cost $2,300
Services Performed? Yes
Hire Again? Yes
Service Provider Response
Thanks for the review. We appreciate your business!02/08/2019
Richard S.
The job started as promised at 7:30AM. These guys do not fool around, it seems as if the entire company showed up to handle this job, including company president Dave Williams. They essentially had to rip EVERYTHING out of the attic and start from scratch. Quite a job, but made easier by the sheer numbers of skilled technicians working on it. The new system is better designed and better insulated then the old one, thanks to technician Daniel Stewart. It was amazing to watch these pros in action. Everyone had their own function, but they all worked together like a finely oiled machine. The project wrapped in one day as promised. Our new system provides better air flow, and we have already noticed the difference in one day. The air is noticeably fresher as well because it is no longer moving through old contaminated ductwork. The air you breathe is vital, and reducing the amount of contaminants that you inhale is important to your overall health. We are extremely happy that we made this investment in our home.
Description of Work
Remove and replace all ductwork and air plenum. Replace and seal all registers.
Category heating & air conditioning/hvac
Cost $5,868
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/07/2019
Service Provider Response
Thank you, What a wonderful review. We truly appreciate your business and your trust in us. When you work with Cypress Creek A/C, you get our very best every single time. Whether we're installing an air conditioning system, air duct system, even with our standards for maintenance, we stand apart from our competitors! 100 % Satisfaction Guaranteed. We are so happy that we have met your expectations and will continue to do everything it takes to make sure we are deserving of your loyalty!10/04/2018
Jeannie M.
Cypress Creek AC and Heat is the only company our family has used for over 10 years. I am impressed by the good service we have had on our HVAC and trust them to do what is best for us. We have gotten a lot of help and maintenance for our money with their bi-annual inspection contract. Johnny is a fantastic knowledgeable person and I highly recommend this company to treat you right.
Description of Work
bi-annual inspection of furnace / AC
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/03/2018
Air Conditioning. Heating. Energy Saving. Seasonal Maintenance. Diagnostic Calls. Indoor Air Quality Upgrades. Duct Design, Balancing, Cooling Comfort Upgrades. Humidity Elimination.
Insulation services, duct cleaning.
Cypress Creek Air Conditioning & Heating Co is currently rated 4.9 overall out of 5.
Cypress Creek Air Conditioning & Heating Co is open:
Cypress Creek Air Conditioning & Heating Co accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing Available
Yes, Cypress Creek Air Conditioning & Heating Co offers free project estimates.
Yes, Cypress Creek Air Conditioning & Heating Co offers eco-friendly accreditations.
Yes, Cypress Creek Air Conditioning & Heating Co offers a 10% senior discount.
Yes, Cypress Creek Air Conditioning & Heating Co offers emergency services.
Yes, Cypress Creek Air Conditioning & Heating Co offers warranties.
Cypress Creek Air Conditioning & Heating Co offers the following services: Air Conditioning. Heating. Energy Saving. Seasonal Maintenance. Diagnostic Calls. Indoor Air Quality Upgrades. Duct Design, Balancing, Cooling Comfort Upgrades. Humidity Elimination.
Insulation services, duct cleaning.