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The Anderson's Family Remodeling & Construction
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are here to meet your remodeling goals for your home or business. Everyone wants a life space that "works effectively, that serves the purposes for which the space was intended, plus time and energy that he or she works or relaxes for example. So call today and we can schedule your appointment to start your for next remodeling needs and make it a happy and wonderful learning experience.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Home repairs, deck & porches., doors, install windows, laminate flooring, professional painting, siding, tile, upgrades, wood
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.337 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 5% | ||
| 3% | ||
| 8% | ||
| 8% |
Showing 1-25 of 37 reviews
Daniel E.
May 2016
unknown
Peter E.
Apr 2016
It went great. I have no complaints and am very satisfied with the work performed and how quickly it was done. The entire project was completed in just 3 weeks.
Felix T.
Mar 2016
.
Linda G.
Mar 2016
I bought a supposed set French doors off Craigslist and called William Anderson for an estimate to install them. He gave me a very reasonable estimate so I told him to proceed. Well, it turns out the doors were not a set but 2 separate doors that were not even the exact same size! With a lot of knowledge, skill, many trips to Lowe's, perseverance and patience on his part my doors were installed and are beautiful. Wish I could post a picture to show the frame and the trim work that he did to make them work. While he had the old frame torn out I commented that my oak floor needed some help. The previous owner had put a 2x6' section of tile in front of the doors which I hated. He removed the tile and thin set and added new oak boards individually. No one could ever tell it wasn't part of the original floor.
When I looked over William's reviews on Angie's list I saw mostly A's in quality of work and I am in total agreement. I totally understand punctuality and promptness may sometimes be an issue when a job such as mine takes much longer than anticipated. However, I was very pleased that he took the extra time to do it right instead of rushing through it. I was happy to compensate him for the extra time it took but not once did he ask for more money than his original bid.
I might add, too, that he and his crew were very amiable and pleasant to work with! I'll definitely call Anderson's Family when I'm ready for my new deck!
When I looked over William's reviews on Angie's list I saw mostly A's in quality of work and I am in total agreement. I totally understand punctuality and promptness may sometimes be an issue when a job such as mine takes much longer than anticipated. However, I was very pleased that he took the extra time to do it right instead of rushing through it. I was happy to compensate him for the extra time it took but not once did he ask for more money than his original bid.
I might add, too, that he and his crew were very amiable and pleasant to work with! I'll definitely call Anderson's Family when I'm ready for my new deck!
Jacqueline K.
Sep 2015
I should have known better when it took more than half a year to get an estimate out of them. I had been patient originally, because I called just before the holidays, and they told me that they would not start until February. When I never got an estimate, I thought that I had misunderstood, and that they meant that they would get me the estimate in February. February came, and no estimate. I periodically sent them email, but did not receive a response until much later (probably July) when I sent one last message informing them that I had another estimate and would go with another contractor if I did not hear from them.
The reason that I let it drag out so long is that I am severely physically handicapped and struggling to deal with this was just too much most of the time.
When they did respond, they informed me that their email was down and they had computer and internet issues. They were to use this excuse three times over a period of about eight months, eventually saying that the internet, wifi, and computer were all down over extended periods of time. This began to wear thin as an excuse, especially as those three reside in completely different places and are unlikely to all simultaneously go out at once, and keep going out for nearly a year while the business owners do nothing.
It was particularly galling that it took more than a week and five emails to get the receipt out of them, something that I had been told that I would have "within 5 minutes" via email. A task of minutes took more than a week for them to do, but they had an excuse (computer/wifi/internet not working).
The work itself was of poor quality, and they simply did not finish, despite numerous requests. Specifically, they had painted the top third of the baseboard strip in the garage, but not the bottom two-thirds, had left a 1" wide white strip unpainted on the garage door trim (dark blue over white, so the unpainted strip stood out like a spotlight), had not painted the door from the garage to the house, and had done a terrible job on the garage interior. They also left the garage door itself unpainted on the interior, despite rust that we had wanted to stop.
Only when I informed them that we were going to get two estimates for how much it would take to finish the job, have another contractor finish, then sue them, did they respond and come out and finish. (They again used the no internet/wifi/computer excuse for not having responded.) Even then, they argued that the door to the house was not included, and that it would cost $300 to redo the garage walls, since they had not included the price of retexturing. This was true even though I had very specifically said that we wanted the garage fully repaired, as the wallboard tape was peeling badly. I did not want the wallboard tape simply stuck back into place with caulking, as they suggested.
They were extremely difficult to work with because of the constant procrastination, even though they knew that we are going to do major remodeling on the interior, with new paint, flooring, kitchen, and two bathrooms. I decided that I simply could not deal with the stress of a contractor with such procrastination issues for major interior renovations.
Oh, and when I told them that their rating had fallen online, they said that that was because they did not purchase as many keywords, and that the rating was a function of how many keywords you purchased. Given that other reviewers in the intervening time (I should have gone back to check again) had experienced the same frustrating procrastination, I doubt that that is the case.
Response from The Anderson's Family Remodeling & Construction
"Dear Valued Angie's List Customer we are sadden to have come upon your review after knowing and left with a 100% customer satisfied response from your husband after doing the final walk thru. We would lilke Angie's customer's to know you emailed us two weeks later being unsatisfied and we called to reschedule to come back and did another walk thru with your husband as you are not able to participate due to your health issues and being bed ridden ( We are sorry and sad that you could not and want you to know we understand how that could feel.) so we set another day to come out and addressed those issues and still read some shocking reponses that we were not aware of until now. We were shocked again when we read that we agured with you about two items that werenot on your estimate/invoice that we go over twice with all our customer's before we begin any project to prevent this and we do not recall this argument ever happening nor would we want to do this with any of our customer's or Angie's List Customer's. We strive every day and every project to be 100% customer satisfied with our several years of expertise in Remodeling and New Custom Homes and the last thing we would not want to do is jeopardize our business and you. We enjoy doing what we do and futher more strive the 100% satisfied and happiness from our customer's after any project is finished. We also read that our Internet was down for several months and it was you that had computer trouble in your home and I remember this conversation from the prior year (2014) and you would get back to me which you did and we laughed becuae you said you were fed up with your computer and you bought a new on and finally could get back with us and I scheduled an estimate day with you. We did in the beginning had internet issures but Suddenlink did come out to fix those issues in three days, it did not take several months so this also sadden me but we understand. We are also are sadden by what you wrote we did poor quaility of work which we did the second walk thru with your husband leaving there knowing he was satisfied we even pointed out the area's we redone that gets excessive amounts of water than normal due to ranin issues which also normal wear and tear on any home and will be having the same issue of resealing it and it makes it unfortnate for all home owners. ( We appolize ) I did resend your receipt several times as I was getting your email's of not reveiving them andyo must of received in your junk or spam mail. Iam sorry for that I have no control over that but our appoligies. So I would like to write one more thing and that isfor all our Angie's List Customer's and Customer's that we enjoy what we do and most importantly meeting new customer's and seeing repeat customer's making them 100% satisfied as we aniously wait for there in person response followed by the final walk thru and especially the Angie's List Review and A for Happiness grade. We alsways are sad to read the poor grades that we felt we deeply worked and strived for getting a 100% or close to B or C grade. We would like to put this also out there for Angie's Customer's that Mr. Anderson is a perfectionist as how each job is finished and we are very excited to reach another award from the Angie's List Team whom are also so Awesome to work every week and also been doing business with them over five years. "Way to go Angie's List Team !!!"
Elonora E.
Jun 2015
unknown
Response from The Anderson's Family Remodeling & Construction
"We thank you for calling and choosing us for completing yur project, it was our pleasure meeting you. Please call again for any questions or anything you might need us for. Thank you for Blessing us and have a great summer."
Donald H.
Apr 2015
The job went well as long as the owner was there. He did not keep a good eye on the work. He passed along bad reports of the work progress from his help. When I went to confirm, it was different than what he reported to me.
They would do a lot better if he stayed on the job with his crew. In the end, he had to step in and finish it on his own time anyway.
It is not a good idea to pay these guys before the work is done. They tend to take a few days off after being paid.
They did not provide a punch list. I had to walk through and prepare one for them. I thought it was strange that they did not have any means of quality control.
They had to come back several times to finally get most of items on the list fixed. Some of it didn't get done.
They did not have a licensed plumber or electrician. As a result, we had to hire a plumber to come and re-do most of their work as we spent a lot of money on wood flooring and did not want leaks. We also hired an electrician to inspect and redo some of the wiring.
In the end, I did not feel I got what I paid for in workmanship.
They would do a lot better if he stayed on the job with his crew. In the end, he had to step in and finish it on his own time anyway.
It is not a good idea to pay these guys before the work is done. They tend to take a few days off after being paid.
They did not provide a punch list. I had to walk through and prepare one for them. I thought it was strange that they did not have any means of quality control.
They had to come back several times to finally get most of items on the list fixed. Some of it didn't get done.
They did not have a licensed plumber or electrician. As a result, we had to hire a plumber to come and re-do most of their work as we spent a lot of money on wood flooring and did not want leaks. We also hired an electrician to inspect and redo some of the wiring.
In the end, I did not feel I got what I paid for in workmanship.
Harrison W.
Apr 2015
went great at first, then started slacking, then I noticed they took a bunch of short cuts while feeding me a bunch of bs so I just pretended I didn't know what he was talking about and just hoped for a good outcome. argued with workers in front of me and for some of the work never finished and every time I try to call I get no response. been a couple months now and still haven't heard from him. if you ever use him don't pay him in advance, but wouldn't recommend using him in the first place.
Homeowner
Jan 2015
unknown
Patricia G.
Jan 2015
He did a very shoddy job. There was water under my sink the second day after he left. He didn’t put the clamps on the pipes. It cost me $238 to straighten up what he did in my sink and dishwasher, and someone else to fix what he did for $650 to the cabinets and walls. My contract says $10,000 for 2 weeks’ work. Well they didn’t come the first day because someone else had a leaky roof, they left at 3 the second day, and the next day at 3, they only stayed a half day on Thursday and pulled his crew out because he said they were needed on another job. They left raw wood where they sawed wood. I had an island built and they didn’t put a cover over the seam of them and wanted a backing board and they wouldn’t do that and he wouldn’t stain the cabinets. I feel he really took advantage of me. He left the cupboard shelves clear in the back which I can’t reach. I had to hire someone else to put another board in front of it so I could actually reach it. I called and complained so many times, and the last time I called, his wife said it was the first time I had called. I told her I called every 2 or 3 days, and she said it must have been one of the kids pretending to be her. Two of his workers quit on him after this project because they said what he did to me wasn’t right. The Justice of the Peace agreed that they owe me about 18 hours of work, because Mr. Anderson said I just don’t understand contracts when I brought this to his attention that he missed an entire day and left early several days. He should have been working 40 hours per week. The Justice of the Peace said I have a good claim to take him to small claims court. I don’t want anyone else to be taken advantage of like I was.
Response from The Anderson's Family Remodeling & Construction
"I'am so sorry to read that you've had such an unpleasent experience with us. Considering that we talk each week, I am surprised that you hadn't brought up any of your concerns! I"ll be reaching out to you immediately so that we can resolve this and you can join our many satisfied customers here on Angie's List. Here at Anderson's Family Remodeling, we always strive for every customer to be completely satisfied."
Shannon O.
Oct 2014
Mr. Anderson walked through our house with suggestions to best meet our needs for this remodeling job. Within his estimate he "went shopping" with me to show me different materials so that I could have a choice of materials needed. He also helped me with color schemes, paint choices, tile choices, floor choices, etc. He and his wife are very patient and helpful, and gave me peace of mind about this project. Mr. Anderson's work crew are very professional, friendly, and willing to do whatever it takes to get the job done. I would highly recommend Anderson's Family Remodeling. They are truly a family oriented business! AFTER JOB DONE; Updated as of Jan. 2015 I was impressed with Mr. Anderson's knowledge - but felt he should have spent more time checking on progress of the actual work sight. He relied on his crew (which did an excellent job) but only came by long enough to deliver supplies. There was minor things that needed additional attention that he said would be done, but never was. I would suggest that anyone using his service not pay the final payment until the customer is completely satisfied with all the work done. My initial review was done at the very beginning of the remodeling; so could not be sure of final results.
Response from The Anderson's Family Remodeling & Construction
"Thank You (removed member name) it was so wonderful to meet you all and also become awesome friends we are so happy they you all are so happy with all the worked that was completed at your home... Very blessed we have met you all...Thank you also for saving all your water bottles and empty milk jugs for our floats for this year Christmas Parade that was so awesome. You let us know how you all doing and we are wishing you and your family a wonderful Thanksgiving and a Merry Christmas and Happy New Year !!!!!1"
Charles J.
Oct 2014
unknown
Response from The Anderson's Family Remodeling & Construction
"Thank you to both of you for choosing us and it was a blessing to meet you also, we are so glad that you love the work that was performed at your home, and we all need to keep in touch and we all want thank you for the work you gave to our Grante Man Ivan. Most of all we all want to wish you a Happy Thanksgiving and a Merry Christmas and Happy New Year!!!"
Cherie H.
Sep 2014
I would like to update the review that I had previously written couple weeks ago. I had originally gave an "F" due to no show. The Anderson did contact us and apologized for not showing up and wanted to rectify things. I would like to say that we were very pleased when they came to our house and gave us the bid which we thought it was very fair. It was rather a time consuming bathroom remodel due to unforeseen problems. Needless to say the bathroom turned out beautiful....I mean absolutely beautiful!!!!! It looks like something came out of a magazine! We even had a realtor that happens to be our house for a visit...she really complimented the bathroom and she even inquired as what company did our remodeling.
We definitely will use the Anderson's again if we need some more work done in the future. They are certainly a very nice family and I am so glad they did our bathroom!!! Great job Andersons!!!!!
We definitely will use the Anderson's again if we need some more work done in the future. They are certainly a very nice family and I am so glad they did our bathroom!!! Great job Andersons!!!!!
Response from The Anderson's Family Remodeling & Construction
"Thank you so much (removed member name) we enjoyed working you and meeting you both and also your awesome dogs!! You have a wonderful Thanksgiving. Thank you The Anderson's Family"
Cheryl M.
Sep 2014
First of all Bill's wife Tricia, on the phone assures you that her husband can handle the repair, and sets up a time for him to come and see the problem that is needing fixed.
Bill comes and evaluates the situation, then tells what might be and what needs to be done, and when he can start.
Bill's son and another worker arrive and tie into the project and replace the tiles.
The next day they come by to grout and finish up.
I had only good experiences with "Anderson Family Remodeling"x
Bill comes and evaluates the situation, then tells what might be and what needs to be done, and when he can start.
Bill's son and another worker arrive and tie into the project and replace the tiles.
The next day they come by to grout and finish up.
I had only good experiences with "Anderson Family Remodeling"x
Response from The Anderson's Family Remodeling & Construction
"Dear Angie's List member we here at Anderson's Family Remodeling thank you for choosing us and we are so thankful also for having you as another 100% Happy Customer. If you need anything please call us we would love to make your next remodeling experience even better then the first. Thank you Very Much we also enjoyed meeting you Anderson's Family"
Mark L.
Aug 2014
Work product was not up to par. The sink leaked after they left. It was clear that they had never tested it. They weren't even done with the job, but were demanding full payment. They scratched a brand new tub.
Response from The Anderson's Family Remodeling & Construction
"We are very sorry for the experience you had with us. Here at Anderson's Family Remodeling we take pride in all work we do. We also do our best to establish a great working relationship with every customer we provide a service to. With that said we did everything possible to make this Angie's List Member happy. We apologize about the product you purchased at Home Depot was not up to par. Our son Bradey did try to fix the leak in the bathroom but the Angie's List Customer did not want us to repair keep in mind this was a very very old dwelling and was difficult to make it as new as we liked it to be for this Angie's List Customer we were running into plumbing problems from the plumber that fixed repairs before this project that was not installed correctly. Our apologies for the scratch in the new tub as it was our fault and we offer to fix but customer did not wish to, we did tried to resolve this several times and tried to change his mind because we want every Angie's List Member's to know that we guarantee the customers will be satisfied with the work we have done. We did take a major loss in our behalf as the customer decided to redo our invoice amount so we accepted that and again we are very terrible sorry and we did enjoyed working with you and your secretary and thank you for choosing our services. I guess its is true that its hard to make every one happy with the service provided no matter how much we bend over backwards to make them happy."
Ronny H.
Aug 2014
Bill and his crew did an outstanding job building a 10x10 roof on our porch plus adding railing, side skirting, and gates. Bill is very easy to work with and detailed oriented. Estimate was dead on.
Response from The Anderson's Family Remodeling & Construction
"The Anderson's Family say thank you for choosing us for the work you provided us and so happy you and your family can now enjoy your outdoor deck and congradulations to you and your wife on the new baby coming. We are blessed to have you as our customer's and hope to see you soon. Thank you Again The Anderson's Family"
Walter W.
Jul 2014
Did a very good job, will use them again in the future.
Response from The Anderson's Family Remodeling & Construction
"Dear Angie's member we here at Anderson's Family Remodeling thank you for choosing us and we are so thankful also for having you as another 100% Happy Customer. If you need anything you and your wonderful wife we would love to make your next remodeling experience even better. Thank You Tricia Anderson"
John W.
Jun 2014
Bill and Trish were very professional and friendly. They responded quickly and Bill was able to give me a quote the same day. The work was performed within a week of the quote. We were very happy with the work and will use their service for other projects around the house. They met my expectations and went beyond. Their pricing was also very competitive.
Response from The Anderson's Family Remodeling & Construction
"Thank you [member name] for a wonderful review we do appreciate everything you said thank you. We are very blessed to have you as our new customer. If you ever need anything we are here for you and your family, God Bless and have a great Fourth Of July Holiday William & Tricia Anderson"
Jayne O.
May 2014
The Andersons were prompt, professional, and did it all in a timely manner. They went above and beyond all my expectations and I would not hesitate to use their services again. I highly recommend them.
Response from The Anderson's Family Remodeling & Construction
"Thank you (removed member name) we all enjoyed meeting you and has been a blessing your mom is an amazing woman love to always talk to her on FB she is a wonderful new friend. Thank you for choosing us and please don't hesitate to call if you or your mom need anything we are not far from her...."
Jonell K.
May 2014
Being new to College Station, we relied on Angie's List to help us get estimates for a bathroom remodel. Of 3 companies contacted for a bid, 1 called to let us know they were booked solid, 1 never responded to my inquiry and 1 showed up -- Anderson's Family Remodeling. Bill was very knowledgeable about the type of things we wanted to do and offered his suggestions on replacing a garden tub with a walk-in shower. He recommended other contractors for the electrical and shower door. Although a family emergency delayed stye work a little, we were back on the schedule in no time. Everyone was awesome to work with. We are totally pleased with the outcome and intend on using Bill for future work at our home.
Response from The Anderson's Family Remodeling & Construction
"Thank you [Member name removed] for choosing us to redo your shower after I saw the beautiful work that my son Bradey and my husband had done and our Hurley I was immediately very jealous the colors you picked were very beautiful. I also would like to say that you are a very creative person when you handcraft each of your greeting cards enjoyed looking at them they are better than Hallmark....You have a blessed and wonderful summer and if you need us for anything please don't hesitate to call will be there .....Thank you The Anderson's"
Brice W.
Apr 2014
.
Response from The Anderson's Family Remodeling & Construction
"Thank you to [Removed Member Name] and [Removed Member Name] for choosing us and showing me your beautiful new baby boy he's beautiful bundle of joy, enjoyed meeting you all and becoming friends with you also. So glad we could help you during your time of need. See you all soon!"
Martha S.
Feb 2014
After locating Anderson's Family Remodel on Angies List, they were the first and last company I called. Trisha was incredibly friendly and personable on the phone, like talking to a neighbor or sister. They filled my ears with all the information I needed to hear and estimate appointment was made for the next day. He showed up right on time and called as promised before he arrived. I found him very professional and the estimate, which included materials was to my liking. Appointment to have work done was made.
The morning of the work day not only were they on time but a tad early which I found refreshing in this day of "its okay to be late" mentality by many service providers. He and his son worked quick and professionally with a wonderful father/son relationship. I also found this very refreshing and made me feel comfortable and included (very important and often forgotten). They asked questions as they arose, gave advice as needed, and advised me on parts and pieces I needed to replace that were not part of the job at hand. Tips and tricks of the trade were given in order to make my job of tiling easier and more efficient. The work was incredible and exactly what I asked for. When done the kitchen was cleaned and all trash was picked up and placed as requested. After they left I found a small area we both overlooked, I called and they were back at my gate within 10 minutes to finish...simply impressive. They closed and locked my gate after pulling out and I was left with a big smile and feeling of satisfaction at the work that was done. After reading about so many remodel nightmares I would definitely choose this fine Family Company again.
The morning of the work day not only were they on time but a tad early which I found refreshing in this day of "its okay to be late" mentality by many service providers. He and his son worked quick and professionally with a wonderful father/son relationship. I also found this very refreshing and made me feel comfortable and included (very important and often forgotten). They asked questions as they arose, gave advice as needed, and advised me on parts and pieces I needed to replace that were not part of the job at hand. Tips and tricks of the trade were given in order to make my job of tiling easier and more efficient. The work was incredible and exactly what I asked for. When done the kitchen was cleaned and all trash was picked up and placed as requested. After they left I found a small area we both overlooked, I called and they were back at my gate within 10 minutes to finish...simply impressive. They closed and locked my gate after pulling out and I was left with a big smile and feeling of satisfaction at the work that was done. After reading about so many remodel nightmares I would definitely choose this fine Family Company again.
Response from The Anderson's Family Remodeling & Construction
"Dear Angie's List member we here at Anderson's Family Remodeling thank you for choosing us and we are so thankful also for having you as another 100% Happy Customer. If you need anything please call us we would love to make your next remodeling experience even better. Thank you very much and we also enjoyed meeting you Anderson's Family"
Cheryl M.
Feb 2014
They did a great job. They responded quickly. The job was done quickly. They were very personable. He quoted a very fair price.
Response from The Anderson's Family Remodeling & Construction
"Dear Angie's List member we here at Anderson's Family Remodeling thank you for choosing us and we are so thankful also for having you as another 100% Happy Customer. If you need anything please call us we would love to make your next remodeling experience even better. Thank you Very Much for Choosing Us!! Also we enjoyed meet you Anderson's Family Remodeling"
Bill A.
Nov 2013
They did not respond to a request for an estimate.
Response from The Anderson's Family Remodeling & Construction
"Dear [member name removed] thank you for accepting our apology for being late getting your estimate back to you and we thank also for accepting our estimate as well and hoping to help your remodeling needs in the coming next month of January. Please if you need any suggestions on your appliances or anything don't hesitate to call us. Thank you and we wish you a wonderful Merry Christmas. Bill and Tricia Anderson"
Charles L.
Nov 2013
He is extremely professional and does excellent work. His crews are very conscientious and he takes the time to make the homeowner comfortable. He provided important guidance to us about the most cost effective path for our proposed renovations. If you want high quality work, Mr. Anderson is the one to use.
Response from The Anderson's Family Remodeling & Construction
"Dear Angie's List Member, we here at Anderson's Family Remodeling thank you for choosing us and we are so thankful also for having you as another 100% Happy Customer. If you need anything please call us we would love to make your next remodeling experience even better. Thank you Very Much for everything!! We also enjoyed meeting you !!"
Licensing
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FAQ
The Anderson's Family Remodeling & Construction is currently rated 4.3 overall out of 5.
Yes, The Anderson's Family Remodeling & Construction offers free project estimates.
No, The Anderson's Family Remodeling & Construction does not offer eco-friendly accreditations.
No, The Anderson's Family Remodeling & Construction does not offer a senior discount.
Yes, The Anderson's Family Remodeling & Construction offers emergency services.
No, The Anderson's Family Remodeling & Construction does not offer warranties.