J R'S CUSTOM DECKS
About us
J.R.'s Custom Decks was founded in San Antonio, Texas in 1990. Winner of the prestigious National Association of the Remodeling Industry's "Deck of the Year" award. J.R.s Decks employs subcontractors, many that have been with us for years. We also have some hourly employees for warranty work.
Business highlights
Services we offer
CUSTOM ARBORS., CUSTOM DECKS, CUSTOM GAZEBOS, HOT TUB DECKS, PATIO DECKS, POOL & SPA DECKS
Number of Stars | Image of Distribution | Number of Ratings |
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99% | ||
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About 5 years ago, JR redid both of my upper story decks and the support that extends down to the first floor porch. He did such a great job on them and they are holding up so well, I just had to have him do this project also. And both my husband and I are glad we
did. We will always us JR for any decking or arbor projects and we will highly recommend him to friends.
I love the new deck and would recommend JR to anyone thinking about this type work.
We decided we wanted more decking later and even though it was a small job, J.R. and his crew came right back out and got it done
expeditiously.
he does. He calls, when he is coming over. It is, what he quotes. And his work looks really, really fine. I have seen why this gentleman's company is rated "A".
The owner of the company was the one who gave the estimate and provided the plans for the new deck. We decided to go with Cedar because of its durability although it was somewhat more costly. The crew showed up promptly and worked half days, due to the extreme heat. Nevertheless, they completed the job in approximately 3 days. Unfortunately, it rained during the weekend in the middle of the job which caused quite a bit of muddy mess at the end. Of course, is not the fault of the contractor or crew. In spite of this, they did their best to clean up afterwards and I was quite satisfied with the work. They left no debris, nails or scrap lumber lying around.
I am very pleased with my new deck. I anticipate spending many an afternoon or evening enjoying it in the company of my family and friends. Now to get it stained and waterproofed.
We emailed him back asking for a change in the drawing and price quote for a different type of material and we have never heard back from him.
We can take a hint and understand that our business just isn't that important because we received no response which is so frustrating. We will try again with a different company.
"I would like to say that i did want this job, a response by phone message was left on the customers home phone within 2 days after receiving the request.I don't always respond by email, because of all the time I spend on the road and am not The type of contractor to hound my customers.I apologize for any miscommunication,I now wish I had followed up with a phone call."
It took his crew just one day to complete the project and everything was done to our satisfaction.
We would definitely call upon him again if and when we need more work done.
JR and his team not only finish the job quickly but did an amazing job as well. The color of the deck even matches the trim of the house. We wanted to extend our current patio and put a barrier up so that the kids could play on the side of the house and not have access to the back of the house where the pool is. The composite deck is well worth the money because you don't have to worry about any maintenance other than using some soap and water to clean the dirt off. When the work was done they picked up all their trash which was greatly appreciated because the kids run around bare footed sometimes.
When looking for a deck builder I asked my neighbors who had built their beautiful deck. The gave me J.R.'s name and I looked him up on Angie's List before contacting him. He had good reviews so I went with him. At our first meeting I asked him to come up with what he believed to be the best design for the home and property. He came up with the perfect design.
His team was efficient, fast and obviously skilled in deck building. It took them only 2 days to complete the job in very hot weather. They were good at cleaning up the debris when finished. I am extremely pleased with the design and construction of my beautiful deck.Licensing
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