J R'S CUSTOM DECKS
About us
J.R.'s Custom Decks was founded in San Antonio, Texas in 1990. Winner of the prestigious National Association of the Remodeling Industry's "Deck of the Year" award. J.R.s Decks employs subcontractors, many that have been with us for years. We also have some hourly employees for warranty work.
Business highlights
Services we offer
CUSTOM ARBORS., CUSTOM DECKS, CUSTOM GAZEBOS, HOT TUB DECKS, PATIO DECKS, POOL & SPA DECKS
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
99% | ||
1% | ||
0% | ||
0% | ||
0% |
So the process of getting estimates began! First one $12,000. second $10,000. for just a 16'x14'! My father was a builder and I am an interior designer/Mixed Media Artist. I knew that the prices were way too high and so my search continued. I got 15 estimates! yes 15! Then I found JR! Praise GOD!
I went from 16'x14', to 30'x20' that covered the whole flatwork! Also I had a outdoor kitchen built out of limestone! All for $9,200.00!!!!
JR and I worked together with the challenge of not attaching it to the house but butting it as close as we could to the house. The design and final product is beautiful and looks like it was built with the house and not an after thought!
We have 6 children and I love the look of rough cedar I didn't want the children to get splinters from the cedar. So to prevent that and incorporate the front of the house with the back of the house he wrapped the cedar posts with limestone. Jr also recommended Ariel Garcia who did the stone work and built a low stone retaining wall /flower bed that doubles as more seating and outdoor kitchen.
JR is so professional, and possess something that has been lost in this day and age
and that is integrity! My father taught me that the most important thing you have in this world is GOD, your Name and your Word. Jr has all 3! From Start to finish JR was there and asking me if I was pleased and answered any questions I had. He kept the work sight neat and clean. His team was also very professional!
Don't bothering getting 15 estimates like I did just go right to JR from the start! I promise you that he will go above and beyond!
I have moved on to other deck repair/remodel contractors now. I would NOT be interested in bid now.
I got the impression after our one and only meeting that he really didn't want to do the job. If so, he should have told me that right then or at least the following week.
He seemed like a nice guy, but his follow up was very poor.
"I would like to apoligize to the family for failing to communicate back with them regarding a deck bid. At the time, I was experiencing a large amount of requests for bids. Yet, the family is correct, this does not excuse my lack of communication and follow-up. Thank you for bringing this to my attention. I have been totally committed to providing excellent customer service for over twenty years. Angie's List has been a positive influence for my company and I appreciate any comments or concerns from all potential customers and clients."
First his team laid out cedar lumber in the backyard for staining. That took a couple days to dry. Then the synthetic deck material came in and they built the flooring, which took two days. The frames (one for the gazebo, one for the overhang over the patio area) went up in one day. The roof over the gazebo, and the electrical work for the spa and lights happened on the fourth day. on the final day facing, benches, and trim were added. Overall it is beautiful work and we are absolutely delighted.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.