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J R'S CUSTOM DECKS

Electrical Baseboard or Wall Heater - Repair, Carpentry Framing - Install, Carpentry Framing - Repair,

About us

J.R.'s Custom Decks was founded in San Antonio, Texas in 1990. Winner of the prestigious National Association of the Remodeling Industry's "Deck of the Year" award. J.R.s Decks employs subcontractors, many that have been with us for years. We also have some hourly employees for warranty work.

Business highlights

35 years of experience

Services we offer

CUSTOM ARBORS., CUSTOM DECKS, CUSTOM GAZEBOS, HOT TUB DECKS, PATIO DECKS, POOL & SPA DECKS

Reviews
5.0188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%
Showing 176-188 of 188 reviews
Andrew S.
May 2012
5.0
Yes, I recommend this pro
$2,300
The job was started and completed in one day.JR returned the next day to review the completed job and pick up any remaining materials.Excellent work all around.

Scott W.
May 2012
5.0
Yes, I recommend this pro
$7,899
J R & his guys did an amazing job.  We had them tear out our existing deck and rebuild & extend it out further into the yard.  The new cedar deck is beautiful!  The attention to detail is amazing & the new deck fits around every curve of our house perfectly.  We also had J R screen in our porch and it turned out really nice.  Again, the attention to detail is evident and the result is better than we expected.  The guys had everything done in 5 days & didn't leave a scrap of trash or mess which we really appreciated.  We definitely recommend J R's Custom Decks.  Great quality work, good price & excellent customer service! 

Alan M.
Jan 2012
5.0
Yes, I recommend this pro
$4,955
My experience with JR was pretty good to go all around. I did really like that he supervises the job while his guys are getting it done.He was very professional and so was his crew. I don't have any complaints. I would use his business again. I thought the price was fair for the job.

Anne O.
Jan 2012
5.0
Yes, I recommend this pro
$4,300
The entire project went very smoothly.  JR's men working on the deck were courteous, hard-working, and efficient.  JR was on-site most of the time which was very nice for me.  It provided me with a lot of confidence that things were on-track.  I'd highly recommend JR Custom Decks to friends and family.

Ann R.
Dec 2011
5.0
Yes, I recommend this pro
$8,000
My husband and I bought a beautiful Armadillo home. But because it is a new build we have no trees in our backyard. The back yard is brutal in the summer and we couldn't enjoy the back yard. But because our  house is a new build and under my warranty if I attached anything to the house it would void out my warranty.

So the process of getting estimates began! First one $12,000. second $10,000. for just a 16'x14'! My father was a builder and I am an interior designer/Mixed Media Artist. I knew that the prices were way too high and so my search continued. I got 15 estimates! yes 15! Then I found JR! Praise GOD!
I went from 16'x14',  to 30'x20' that covered the whole flatwork! Also I had a outdoor kitchen built out of limestone! All for $9,200.00!!!!

 JR and I worked together with the challenge of not attaching it to the house but butting it as close as we could to the house.  The design and final product is beautiful and looks like it was built with the house and not an after thought!

We have 6 children and I love the look of rough cedar I didn't want the children to get splinters from the cedar. So to prevent that and incorporate the front of the house with the back of the house he wrapped the cedar posts with limestone. Jr also recommended Ariel Garcia who did the stone work and  built a low stone retaining wall /flower bed that doubles as more seating and outdoor kitchen.

JR is so professional, and possess something that has been lost in this day and age
and that is integrity! My father taught me that  the most important thing you have in this world is GOD, your Name and your Word. Jr has all 3! From Start to finish JR was there and asking me if I was pleased and answered any questions I had. He kept the work sight neat and clean. His team was also very professional! 

Don't bothering getting 15 estimates like I did just go right to JR from the start! I promise you that he will go above and beyond!

Janie S.
Dec 2011
5.0
Yes, I recommend this pro
$1,945
it went exceptionally well and we are highly pleased.  We have no complaints.

Daniel S.
Aug 2011
5.0
Yes, I recommend this pro
$4,600
These are professionals who kept a clean work area and completed the deck in 2 days. I am extremely pleased with the end result, the estimate JR provided was what I paid, and would not hesitate to recommend JR’s services to anyone.

Cheri R.
Jul 2011
5.0
Yes, I recommend this pro
$12,700
See above

Duane D.
Jul 2011
5.0
Yes, I recommend this pro
$2,606
JR designed a perfect solution to our west afternoon sun heat. The cedar construction used heavier lumber that most. He and his crew arrived on time and completed the work in less than a day.  The finished product was excellent. No complaints. 

BETTY C.
Jun 2011
2.0
He stated he would get back the following week. To date (near one month later) I have not heard a word. I did not call him back. That's his job, not mine.

I have moved on to other deck repair/remodel contractors now. I would  NOT be interested in bid now.

I got the impression after our one and only meeting that he really didn't want to do the job. If so, he should have told me that right then or at least the following week.

He seemed like a nice guy, but his follow up was very poor.

Response from J R'S CUSTOM DECKS

"I would like to apoligize to the family for failing to communicate back with them regarding a deck bid. At the time, I was experiencing a large amount of requests for bids. Yet, the family is correct, this does not excuse my lack of communication and follow-up. Thank you for bringing this to my attention. I have been totally committed to providing excellent customer service for over twenty years. Angie's List has been a positive influence for my company and I appreciate any comments or concerns from all potential customers and clients."


Susan D.
Jun 2011
5.0
Yes, I recommend this pro
$20,000
We contacted JR for an estimate and he was prompt, patient and courteous. He supplied us with the name of a reference. We did check with the reference who praised JRs work. JR came back with a design and a quote and was quick with changes that we asked for. As soon as we were able to get the hot tub that we wanted he began the project. It was done in a week and a half.

First his team laid out cedar lumber in the backyard for staining. That took a couple days to dry. Then the synthetic deck material came in and they built the flooring, which took two days. The frames (one for the gazebo, one for the overhang over the patio area) went up in one day. The roof over the gazebo, and the electrical work for the spa and lights happened on the fourth day. on the final day facing, benches, and trim were added. Overall it is beautiful work and we are absolutely delighted.

Jeanne B.
Apr 2011
5.0
Yes, I recommend this pro
$4,500
The project went very well.  JR's team took down the old rotted parts of my deck and replaced them with new treated lumber.  His men replaced the wood walk with new treated lumber.  The stairs to my deck are now sturdy.  They have a solid feeling. When the job was finished they hauled away the old discarded materials.  The work certainly has a professional touch.  I could not be happier with this finished product.  JR provided a free estimate.  When I accepted the bid, he gave me an itemized written invoice which we both signed.  During the work JR and his team always operated in a most professional and respectful manner.

Beverly E.
Apr 2011
5.0
Yes, I recommend this pro
Called J R's for an estimate. He worked with our time constraints and came to our home on a Sunday afternoon. We were wanting a roof put over our back concrete slab. He was honest in that the job was more than his normal scope of practice. He was prompt and professional in manner.

Mary W.
Mar 2011
5.0
Yes, I recommend this pro
$7,200
JR came out within 24 hours and wrote me an estimate. He emailed me very detailed plans. I was impressed with JRs friendliness and patience with answering all my questions. I was interested in composite decking and JR showed me samples and a brochure. He really shows up when he said he will and have the whole job wrapped up in 3 days. The cleaned up after themselves every day. I have dogs and worry about nails etc. He and the gentlemen that came to work with him were terribly polite and scored more points with thier patience with my attention loving Cattledog. We love the patio. It was like adding a new room to the house and now I spend more time out there than indoors.

Barry H.
Jan 2011
5.0
Yes, I recommend this pro
$6,901
We contacted JR and had him meet us at our home that was being built. He met us on time at the property and took down what we wanted to build. A couple of days later he called with a price that was over $500 less than my three other bidders. 2 months latter after we had received approval from our HOA we let JR know we were ready to start. He started on a tuesday and was finished by noon on friday. We are very pleased with our new deck and highly recommend him.

Eric M.
Dec 2010
5.0
Yes, I recommend this pro
$2,000
We simply wanted our backyard area to be more functional for our two small children but had no idea what these kinds of projects cost. We had several companies come out to share their ideas and give us bids, and JR's were by far the most reasonable. After we selected his company, JR worked with us for several weeks beforehand, trying to get us a design that met our needs and our budget. We ended up tearing out the old railing and steps and adding new cedar and metal upright railing, new cedar stairs down from the house with a storage door underneath, two wide cedar steps down to the grass, and two cedar right angle benches in the corners of the patio. The ultimate design and finished product are just what we needed and for a great price, no less. His crew was friendly and in and out pretty quietly in a day and a half. He also recommended another company to do the staining, which turned out great as well. Can't go wrong with selecting this company!

Carol F.
Oct 2010
5.0
Yes, I recommend this pro
$12,000
I love our beautiful new deck. JR specializes in composite decking from Ever Grain. I have been researching composite vs. wood, and if you are considering composite, EverGrain has a good reputation as the one looking most like wood, with 25 year warrenty for materials and labor. JR contacted me immediately on my sending him an email from Angie's List site, and he was meticulous in measuring for the quote, and I could see early on his attention to detail. He was almost always on site, and the crew started work quite early each day, which I appreciated. I watched his carpenter work on a tough angle until it was perfect; their work was very carefully performed. I read that composite would be at least 1.5 times the price of wood, and JR's quote was spot on as compared with a quote for a real wood I was given by another company. I was very satisfied and pleased and recommend JR's Custom Decks.

Charles H.
Aug 2010
5.0
Yes, I recommend this pro
$27,000
Summary: JR?s custom decks did a great job for us and I would not hesitate to recommend his company to anyone wanting quality work. Details: We wanted our deck replaced and were also considering a $20,000.00 project to build a closed gazebo to house an 8? X 10? exercise spa. We called an Angie?s List highly rated company and they sent a salesman that was mainly interested in hearing himself talk and not listening to what we wanted done. We also had difficulty getting plans out of them. They deserve an ?F? rating but the actual company never did any work so I didn?t rate them. We called JR and asked up front if he was sending a salesman. He said we are a small company and I perform all of these functions. We have a dedicated crew, led by Mike the carpenter (who is really good by the way). The same people come to your house every day, on time and ready to work. To be cautious we had our deck replaced first just to make sure that this company performed up to expectations. The deck that they tore out was horrible and cheap construction. The replacement deck is top notch. Quality construction, sturdy framing, screwed boards, not nailed, good steps and railing with a beautiful circular bench around a large live oak. After we saw the quality of the work on the deck and the ease of working with JR we decided to have him quote our fully enclosed gazebo. He built the 12? X 16? gazebo as an extension of the deck. Without going into all the details suffice it to say that we are fully satisfied with the job and the gazebo is beautiful inside and out. JR is not some slick talking guy that makes you want to double check to make sure that your wallet is secured. He will quote you up front what the defined project will cost. Is he the cheapest guy around? No he isn?t the cheapest but you wouldn?t be looking at Angie?s List trying to find a quality, honest builder either if that was all that you were looking for. We feel that we got both a fair deal and outstanding work from JR and his very capable head carpenter Mike.

Constance S.
Jul 2010
5.0
Yes, I recommend this pro
$3,000
They did a good job. Good quality, professional and expedient. I would recommend them and would hire them again.

Trina G.
Mar 2010
5.0
Yes, I recommend this pro
$8,374
This job was done very professionally from start to finish. We love our new deck, and can't wait to start future projects with this company.

CHERYL V.
Nov 2009
5.0
Yes, I recommend this pro
We have had some bad experiences with contractors in the past. However, JR made this project a complete success. JR was fantastic to work with. He was on-site each day. The men who worked for him were great. They cleaned up each day, they always showed up on time, and they did a beautiful job. I would recommend JR Custom Decks to anyone looking for good, honest, quality work.

William M.
Dec 2008
5.0
Yes, I recommend this pro
$18,000
We delayed the project for several months because of the cost. When we called him to begin work, he was able to do so in just a few weeks.
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Showing 176-188 of 188

Licensing

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FAQ

J R'S CUSTOM DECKS is currently rated 5.0 overall out of 5.
No, J R'S CUSTOM DECKS does not offer free project estimates.
No, J R'S CUSTOM DECKS does not offer eco-friendly accreditations.
No, J R'S CUSTOM DECKS does not offer a senior discount.
No, J R'S CUSTOM DECKS does not offer emergency services.
No, J R'S CUSTOM DECKS does not offer warranties.