FURNITURE MEDIC

Very well.

They were polite, professional and well-priced. I got the feeling they treat all their customers that way, whether the job is big or small.

Wonderful, I was quoted 3x the price at 2 other places and both were not happy about the chair being a recliner. When I called Furniture Medic it was a different world. The men were friendly, responsive and made me feel confident that they could help at a reasonable price. The service fee for just coming to look at the chair was very low and reasonable compared to the other places I called, I did not hesitate to make an apt. Len came out and took a look, told me what would need to happen to the chair. Said they would check the other side and make any changes needed to make sure that side of the chair would be as strong as the side that needed to be fixed. Gave me a quote, that they did not go over when the chair was completed. Let me know how long it would take and also did not go over that time. Len dropped the chair off and made sure I was pleased. I would call then first the next time I have a need.

I'm taking the time because both men were outstanding. They talked through with me different options to repair the chair. And, even provided me material from their shop so I could attempt to do the option on my own. They admitted that they couldn't gurantee success due to the material of the chari. They could have easily just told me no and gotten back to their work, but they spent almost 30 min telling me different things I could do on my own. They did talk through reconstructing the arm rest from scratch and with real wood, but admitted that it was likely cheaper to buy new chair than that cost - >2 hrs per arm rest required. Professionals, you can't go wrong using them.

Two guys showed up, removed the backing underneath to examine it and told us they could fix the couch for $250 (which they did, additional cost was for transport because we don't have a truck). Done in less than a week (they estimated two but finished early), they were professional, knowledgeable and we're happy with the results which cost far less than a new couch. Very positive experience.

Did a lovely job putting this dresser back together, including replacing damaged wood. Nancy in the front office was good at keeping me informed of progress and cost. The final cost was considerably less than buying a new dresser.

The cedar chest turned out beautiful. It looked brand new (which is what was wanted). I thought they did a great job, and most importantly, so did my mother.

We just moved from France here several months ago, and the movers left our belongings too long in storage so some of them were damaged, and even moldy. We didn't pay for this, since our insurance company charged the movers. The furniture repair was nicely done.

The repair took place within the time period they gave. They were on time for the appointment. They did an excellent job as the arm is still in great shape.