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Autumn Heating & Cooling

Founded 1996 • With Angi since April 2009

4.0

(42) Verified Reviews

Description

Autumn Heating & Cooling has been servicing the local Austin area since 1996. A family owned and operated company available 24/7. Call today to schedule....

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Kelly's AC & Heating

5.0

(7) Verified Reviews

Kelly's AC & Heating

Specializing in heating and A/C! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!

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Verified Reviews

A few reviews for this pro…

1.0

05/28/2014

I had Autumn H&C install two new units in late summer 2010 after a lightning strike-they were recommended by a friend.  From the get-go, the upstairs unit failed.  each subsequent year, the summer would begin with me calling Autumn about the AC not cooling the upstairs--they told me they would have someone come out and take a look.   One of their technicians would arrive and say they refilled the ...

DESCRIPTION OF WORK
*The price is what I had to pay another provider to rectify the issue created by Autumn Heating and Cooling.

CATEGORY heating & air conditioning/hvac

4.0

02/26/2014

I had scheduled the appoint with them and then went and read their reviews. After doing so I felt more comfortable not having out them out so I have cancelled the appointment and asked Angie's List for a refund.

DESCRIPTION OF WORK
This was a Big Deal purchase for $49 for a Furnace Inspection, Cleaning & Tune-up!

CATEGORY heating & air conditioning/hvac

1.0

12/12/2013

(this is a REAL time review, as I am writing it the day it is happening)...How did it go? TERRIBLE! Every time we have called for service (I think we have called their offices 6 times now?) the techs are late, the gals in the office are RUDE and hardly say "I am sorry" or show any kind of empathy. At one point during their last service, the secretaries admitted to be being new and NOT having a clu...

DESCRIPTION OF WORK
Back in the summer, we had service performed and FINALLY found out it was a mother board for our baffle system. It cost over $400 to fix. Through the whole process we were blown off, and the techs ALWAYS showed up LATE. Now we are having heating issues and again; RUDE RUDE RUDE customer service.

CATEGORY heating & air conditioning/hvac

2.0

12/06/2013

They blew me off on the first appointment. No technician showed up and I was not contacted, so I wasted a morning waiting for a service call that didn't happen. I called after the Thanksgiving holiday and scheduled another appointment. The tech showed up on time and was very friendly, but essentially turned this service call into a sales call. I understand that coupon deals such as this are meant ...

DESCRIPTION OF WORK
Responded to coupon for Heating & Cooling Inspection, Cleaning & Tuneup.

CATEGORY heating & air conditioning/hvac

5.0

08/20/2013

They are pretty reasonably priced, very quick in repair. Their only negative thing was that I asked them to fill out a W9 form, which they didn't' do, and I had to walk into the office to have them do it. That was the only negative thing, otherwise the AC that they fixed still works and everything was good. They answered their phone and they said they could schedule it right away.

DESCRIPTION OF WORK
I used Autumn Heating and Cooling LLC. They fixed my AC.

CATEGORY heating & air conditioning/hvac

Services Offered

Residential Heating and AC repair, installation, replacement & maintenance.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
Yes
Warranties
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