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YORK TV & VIDEO SERVICE

TV Repair

About us

Repair of Plasma, LCD, DLP, Rear Screen Projection and older TV's. Based in Carrollton - serving much of the DFW area. Specials offered on our web site. Owner operated - 34 years experience.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

In-home/on-site consumer and commercial television repairs. Insurance claims for moving damage and storm damage.

Services we don't offer

No storefront service. No small electronics (Cd's, DVD's, Stereos, etc.).

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 126 reviews

Pamela L.
10/2017
5.0
tv repair
  + -1 more
It was fine, charged for evaluation and told was not repaired.
Description of Work: Repair of flat screen TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Greg H.
09/2016
5.0
tv repair
  + -1 more
Gary helped me over the phone at no charge!
Description of Work: Tv repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
03/2015
5.0
tv repair
  + -1 more
He couldn't fix it but he had a good attitude and was professional.
Description of Work: They did TV repair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte P.
01/2015
5.0
tv repair
  + -1 more
Told them my problem when I called them to set up a service call and was given information for a simple fix at no cost. Very pleasant, knowledgeable people.
Description of Work: Solved problem over the phone for free.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0


Carol G.
01/2015
5.0
tv repair
  + -1 more
Our place was struck by lightning which knocked out our tv, among other things. The repairman diagnosed our tv and told us that it wasn't worth trying to repair. He was very timely, affordable, and helpful. I would highly recommend this company.
Description of Work: He did a diagnostic on our broken television

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Feleshia P.
12/2014
3.0
tv repair
  + -1 more
.I called three times and finally reached Gary. He told me he could not get parts for Vizio tvs. I told him my tv was only 2 years old. He said I should buy a Japanese brand because they could be repaired. I was about to throw this $1700 tv out , but instead checked with another repair service who told me it could be fixed and parts for Vizio were readily available. I am relieved to find someone willing to repair, but won't be using York anytime in the future.
Description of Work: He told me he could not get parts for Vizio tvs. Recommended I get a Japanese brand.

Rating CategoryRating out of 5
responsiveness
3.0


Thomas B.
12/2014
5.0
tv repair
  + -1 more
He took time to explain it, and recommended it would not be worth the cost to repair given the relatively low cost for a new 32" set. He was professional and courteous, and did not try to sell me expensive repairs that would cost more than the TV. I appreciated his approach and the knowledge he shared.
Description of Work: I had a 32" LCD TV that was having significant issues with the display. I called York, and the gentleman talked me through the 3 different scenarios that could be causing the issue I described and the relative costs to repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P C.
11/2014
5.0
tv repair
  + -1 more
I described the problems affecting my TV over the phone, and the technician knew exactly what the problem was. He knew exactly what part was broken and exactly how much it was going to cost. He advised me to just buy a new TV because the cost of repairing it was about the same as a new TV of the same make/model/size. So, I didn't end up "using" this company, but the information they provided was honest and useful, and they did not try to come look at the TV or charge me anything.
Description of Work: This company saved me a lot of money by telling me the truth, rather than fixing something that wasn't worth fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki S.
08/2014
5.0
tv repair
  + -1 more
Gary with York TV repaired a 55" Samsung LED TV that had been damaged by lightening. I called Gary on Thursday and he was able to make it out to my home the next day. He was early but called first to make sure I was OK if he arrived before the scheduled appointment, which I greatly appreciated. He quickly evaluated the damage and explained that he knew of at least one part that needed to be replaced and explained that there could be additional damage that he couldn't evaluate with a visual inspection. He provided me with the cost to repair that one item and asked if I wanted him to proceed. I did and luckily that did the trick. No additional issues were found and he was able to successfully repair the TV for less than $100! This was wonderful news to me since this TV was only a year old and cost $1200 when I purchased it. The in-home repair service is extremely convenient and well worth the price. I highly recommend Gary and York TV!!!
Description of Work: Repaired 55" Samsung LED TV that had been damaged by lightening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Christopher J.
07/2014
5.0
tv repair
  + -1 more
The provider was very punctual, and took care to make sure and satisfy all of our questions. The provider was able to quickly identify the issue, communicate it and come up with a plan to repair. Very straightforward and easy.
Description of Work: Repaired a LCD TV that as no longer working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Monty M.
07/2014
5.0
tv repair
  + -1 more
I called on Thursday at 5:00pm. Gary scheduled service for the next morning at 8:30am. He arrived early and quickly diagnosed that the problem was a defective connecting cable. He fixed the problem, and went the extra mile to make sure the problem wouldn't recur. He could have easily oversold me on the need to replace other parts, but fixed the problem for a mere $120. Thanks!
Description of Work: Diagnosed the problem on a 65" Samsung LED TV, and repaired it very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Wendy C.
07/2014
5.0
tv repair
  + -1 more
Great. Very polite and careful. Knew all the little things that could happen with my particular TV and the quirks with removing the wall mount.
Description of Work: Repaired power board on my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Donna L.
07/2014
5.0
tv repair
  + -1 more
Gary was on time, which is always a plus. He is friendly and knowledgeable. He worked quickly and efficiently. The cost was less than quoted on the phone, which was a nice surprise. Would call him again.
Description of Work: Repaired old tv. Replaced part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

David D.
06/2014
5.0
tv repair
  + -1 more
Highly recommend to at least check with Gary.
Description of Work: I love when a repair company lays it on the line. Gary told me my tv was old and not repairable by phone. No cost to me and he gets and A for honesty and advice. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis M.
06/2014
5.0
tv repair
  + -1 more
Wonderful!! We thought for sure that we were going to have to just replace our TV. I chose him based on the reviews that were listed on Angie's List and was very impressed with the service that I received. He came out and was very professional and thorough and fixed one thing and it's worked great ever since.
Description of Work: Repaired my flat screen TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Evan O.
05/2014
5.0
tv repair
  + -1 more
My 2011 LG plasma TV had been having intermittent problems. The TV would not turn on, but would just make a clicking noise. After unplugging for several days, the TV might come back on, but would turn off after 15-20 mins. I removed the TV from the wall, and scheduled the appointment a couple of days later. During the evaluation, the issue could not be recreated. He reviewed common issues with this specific plasma, but really nothing could be associated with my intermittent problems. The TV is currently working. The second TV he assessed was 9 years old with prior work from an unknown technician. He was really honest and simply said I could chase the problem by replacing expensive parts, or just move on. He ended up just declining to do any work on it because of his assessment. I appreciate the honesty. The owner of this company who performs the work seems honest, reliable, and the service is outstanding. I would recommend and will call again if I need a repair.
Description of Work: He assessed a LG plasma TV that was would not turn on (clicking, no screen, or sound)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dece T.
03/2014
5.0
tv repair
  + -1 more
My TV bit the dust after a home inspection while I was selling my place. I thought it was just money down the drain. Instead, my TV was repaired quickly and cheaply and has worked beautifully ever since. You really ought to try getting a TV repaired before trashing it and this is the guy to call.
Description of Work: Repaired blown TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Craig S.
03/2014
5.0
tv repair
  + -1 more
Everything went as planned!
Description of Work: Was on time and tracked down the problem. Very good tech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

C R G.
02/2014
5.0
tv repair
  + -1 more
My old TV was wavering between color and black and white, so I called York and talked to Gary. He said repair could be quite expensive (more than a new TV), but suggested we rule out problems with cable set-top box. The provider exchanged the box, and now we have a perfect picture...cost free.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
02/2014
5.0
tv repair
  + -1 more
Every thing was done as scheduled. Couldn't have been better.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve C.
01/2014
5.0
tv repair
  + -1 more
Very responsive. Very professional.
Description of Work: Upfront about service charges to come out and ability to fix my 50" LCD. Ended up not being able to repair a bad panel and had to get a new TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Charles M.
12/2013
5.0
tv repair
  + -1 more
Called the morning after a Christmas party accident that damaged my Sony TV's screen. Got through quickly and after describing what happened was told that Sony repair to a screen would likely be more than a new TV (due to parts pricing by Sony). Recommended I just replace it instead. I appreciated the willingness to talk and straight forward answer. No "we'll have to send someone out to take a look" - just an honest assessment that served us both. Will definitely call York again or recommend them for TV problems.
Description of Work: Answered questions about a broken screen on a Sony LCD TV.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Fredrick S.
12/2013
5.0
tv repair
  + -1 more
Did a great job repairing my tv
Description of Work: Fixed my tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kim N.
11/2013
5.0
tv repair
  + -1 more
Great service. Person was punctual, polite, professional, very well experienced, honest. Job was done fast. I found this company's website by Googling but now that I realize he is also part of Angie's list, I am happy to serve as a good reference for this company's services.
Description of Work: Diagnosed a Vizio tv's problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard M.
10/2013
5.0
tv repair
  + -1 more
5 1/2 year old LG TV was taking several minutes to warm up and get a picture. I checked info and it sounded like a power board issue. Called York TV. Gary returned my call within minutes, agreed with my assessment, and made an appointment for 2:30. He showed up ten minutes early, did the work, and made sure everything was working correctly. The estimate he gave me on the phone was "about $130." Total bill was $129.90. I'll certainly use him in the future if needed, and recommend him to everyone.
Description of Work: Removed power board from 37" flat-screen TV, replaced all capacitors, put it all back together and assured that it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

1005 S JOSEY LN STE 208, Carrollton, TX 75006

www.yorktv.com

Service hours

Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair

FAQ

YORK TV & VIDEO SERVICE is currently rated 5 overall out of 5.

Monday: 9:30 AM - 6:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

YORK TV & VIDEO SERVICE accepts the following forms of payment: Check
No, YORK TV & VIDEO SERVICE does not offer free project estimates.
No, YORK TV & VIDEO SERVICE does not offer eco-friendly accreditations.
No, YORK TV & VIDEO SERVICE does not offer a senior discount.
Yes, YORK TV & VIDEO SERVICE offers emergency services.
Yes, YORK TV & VIDEO SERVICE offers warranties.
YORK TV & VIDEO SERVICE offers the following services: In-home/on-site consumer and commercial television repairs. Insurance claims for moving damage and storm damage.
No storefront service. No small electronics (Cd's, DVD's, Stereos, etc.).

Contact information

1005 S JOSEY LN STE 208, Carrollton, TX 75006

www.yorktv.com

Service hours

Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM