About us
Over the past 50 years, we have evolved our service offerings, which enables our customers to experience a worry-free move, regardless of their needs or destination. We offer full packing services, full loading and transportation services for local, intrastate and international moves. Additional specialties include office and industrial, corporate relocation agreements, and special commodities. We also have a 80,000 sq. ft. storage facility for safely storing your belongings. If it needs to move, we can help.
Business highlights
Services we offer
Household goods moving, office & industrial moving, international moves & freight forwarding, special commodities relocation. Residential & commercial storage.
Services we don't offer
Truck rentals
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 4
Assorted photos uploaded by Armstrong Relocation Company
| Number of Stars | Image of Distribution | Number of Ratings |
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| 86% | ||
| 5% | ||
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Filter reviews by service
"[Removed member name], Many thanks for the review that you recently posted regarding your move to Louisiana. Taking the time to share your "Armstrong experience" is most appreciated. I will make sure all those associates that helped make your move a success are informed about your happiness with their performance. If you haven't already received a survey from United, you will shortly and we would greatly appreciate it if you could take the time to respond accordingly as that is how our crew members are dispatched. The amount of work they ultimately receive is based on the quality they deliver to our clients. Thank you again for your business and awarding your move to Armstrong Relocation as we fully understand that you had choices."
"We are very grateful for you taking the time to give us feedback on your move and so glad to hear that you were very pleased with our service. Thank you for your business and hope to serve you again in the future."
Ricki Palacious did an excellent job of handling and coordinating the financial and other details of the move. The driver, Tony Behrig, was on time at both the origin and the destination. He was very energetic, actively supervising, then participating in, the execution of the loading and unloading of his trailer. He also worked with us on the delivery date, which allowed us to get to the destination and make the necessary arrangements for storage. Of special importance to us, the customers, was Tony's care at unloading and storing our furniture (see below).
The loading crew was energetic, fast, and knew exactly what they were doing. The loading started at 8:30 AM, and was done by 2:30 PM. My only negative comment was that there were some noticeable scratches on an area of the oak floor of the home we were moving from. They looked to have been made by a hand truck. In all other respects, the load was excellent. A good effort was made to protect flooring, walls, and bannister in the house, as mist was falling during the load.
The unloading process, in contrast, was not of the same high quality as the loading. The two contractors provided by United in Nevada were not careful storing our furniture. Fortunately, our driver, Tony, was there to correct their work. Thank you, Tony.
Our overall experience with Armstrong Relocation, was just outstanding. Jack, Ricki, and Tony are all consummate professionals, and bring great credit to Armstrong. We got estimates from two other major movers, and all were withing $300. But we feel like the value we got with Armstrong makes them the best choice. We would not hesitate to use Armstrong Relocation in the future, and highly recommend their services.
"Your review is most appreciated and it's always wonderful to hear such good comments about our various service providers. We appreciate your business and hope that you get settled in quickly in your new location. We will discuss the your concerns about the labor at destination with the local agent."
"Thank you [Member Name] for your review and evaluation of our services as your comments are very important to us. Although you gave us an "A" rating there was still an area in which we could have improved and we will address that with the crew. Thanks again for your confidence in Armstrong Relocation and we look forward to serving you again should the need arise."
I can't speak more highly of Armstrong Relocation, they made everything so easy. They were on time on both ends, actually I was extremely surprised they were on time to unload in Lubbock because its a 5 hour drive from DFW. They were on time, very professional and courteous. The staff kept me informed the whole way through the process concerning the how's and when's. They were extremely efficient and everything was unloaded prior to the expected time given. This was a painless move and I wouldn't hesitate to call Armstrong again for my move. Great job to everyone involved and my family and I really appreciate the way you treated our move.
"Thank you so much for your review of your recent move to Lubbock. It's important to us to hear from our clients so that we can acknowledge the appropriate crew or make corrections when needed. We appreciate your business and hope all goes well for you in Lubbock."
"[member name removed], Thanks so much for the kind words. I will make sure the crew and Erica are aware of your satisfaction. It's particularly encouraging for them at this time of year as it's our busiest month and the heat and humidity are at their peak."
"We greatly appreciate your kind words as well as your trust and confidence in Armstrong Relocation. I will make sure the crew is aware of your experience."
"Thank you so much for not only choosing Armstrong Relocation for your move but also for the positive response. We greatly appreciate your business and I will make sure all of the service providers involved with your move are aware of your comments."
We had a team of three pack us in one day. The foreman (Kevin) was extremely nice and professional, excellent communication by the entire team. They were experienced, and not day-labor hires. They clearly asked questions when needed to make sure all was packed as expected. They were very careful.
The second team loaded the truck at our old home and unloaded at our new home. Again- the foreman was exceptional (Eric) at communicating, very courteous and professional. The entire crew communicated well and asked great questions as they loaded/unloaded to make sure our expectations were met. They did not so much as ding a wall (that we can find) and so far as we have unpacked everything looks great.
And at the end of the day, the weight estimate from Gary was just ONE POUND off from the actual truck weight. Other movers had estimated 1000-2000 lbs more than Gary did.
So this was a great experience for us, and highly recommended.
"We greatly appreciate your feedback as well as your business. We strive greatly to try to provide this level of service to all our clients. Thanks again for your support of Armstrong Relocation based in Carrollton."
Packing Estimate
4 packers for two days for 190 1.5 Cu Ft boxes, 69 3.5 Cu Ft boxes, some wardrobes and larger boxes. Four packers. Foam wrap/cell pack for lots of antique glassware.
Packing Reality -
2 packers
30 small boxes, all very heavy - books, liquor cabinet
70+ 4.5 Cu Ft boxes, and 30 wardrobes weighing from 70 to over 200 pounds with stuff from multiple rooms tossed in a random
glassware wadded into big balls of paper - We;re doing a kitchen remodel. I just moved the glassware from 4 giant boxes to 12 managable small boxes with contents unknown.
Things dumped randomly in boxes. Expected dressers that were emptied to be put drawer by drawer in small labeled boxes. In fact, things from several rooms ended up in the giant boxes.
I complained about the glass packing early on the first packing day. Was told, "This is how we do it, regardless of the estimater."
Moving Estimate
23,000 pounds including chest freezers with food, portable dog kenneling, 100 bankers boxes we packed
Moving Reality
We moved the kenneling in a U-Haul truck, bankers boxes in a POD, virtually all art work, kitchen dishes and glasses in 15 Exterra, pickup and trailer loads. They declined the freezers on Wednesday when they loaded the truck. They finally brought out a bob tailed truck and moved them that night based on the estimate.
Loaders were really great people, but they left us with 9 foot high piles of extremely heavy boxes. The polished concrete floors are deeply scratched. Antique doll folded over among clothes and broken. Antique clocks under heavy stone globe, etc.
On the way out, they stalled the truck twice across a well traveled road, and side swiped a tree. Was told claim work started 1-Sept. In fact, nothing happened until we called multiple times, and nothing has been resolved despite three claims inspector visits.
We got a supervisor out four days after our move. His comment, "We should video this as an example of how not to pack."
If you use them, get everything in writing, plan to supervise packing full time and be prepared to argue for your rights for a long time.
"Thank you so much not only for your business but for taking the time to evaluate our service. It is very important for us to hear from our many customers and how our team performed. I will share your comments with all the appropriate parties."
"Member, It was good to hear from you and thanks so much for your business as well as your kind words. Glad to know that your grand piano arrived at your daughters home safe and sound."
"Thank you for your thoughts on our sales process and specifically on Jack Adams who is our representative in your area. We look forward to providing our services to you in the near future. Here's hoping you sell your house quickly. We can also assist you in the sale of your home if your contract is expiring soon and I will pass your comments along to Jack."
"Thank you for this positive feedback although you did not use our services. We always try to be competitive and offer the best relocation services in North Texas. Perhaps next time we can earn your business."
They even laughed at my father's corny jokes!
Highly recommend them if you have a choice in moving companies!
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