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CASTLE TERMITE & PEST CONTROL

4.9(
70
)
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors - Repair,

About us

Serving our neighbors for over a decade. We are professionally trained, licensed, insured and state certified. Castle’s ultimate goal is to provide you and your family with safe, responsible and economical solutions to all your pest control and termite needs. 100% satisfaction guaranteed. Providing treatments customized to your needs using the most current and latest technology available.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Bed Bug Treatment, Bee and Animal Removal, Builder Termite Pre-treat, Inspections - WDI, Mosquito Service, Pest / Rodent Treatment, Reduced Impact Services, Termite Treatment & Protection

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.970 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
1%
1
0%
Write a review
Showing 26-50 of 70 reviews
Lawrence G.
Sep 2016
5.0
Yes, I recommend this pro
$59
Prompt, very professional & offered excellent advice.  A+ service
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for business and great review, [Member Name Removed]!"

Elliott B.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for business and great review, [Member Name Removed]!"

Anna N.
Aug 2016
5.0
Yes, I recommend this pro
$59
They were great and the treatment worked.
Response from CASTLE TERMITE & PEST CONTROL

"Glad that you are happy with the treatment, [Member Name Removed]. Thank you for the review."

Joe H.
Aug 2016
5.0
Yes, I recommend this pro
$59
They arrived on time, did their job quick and efficiently. I am 100% pleased with the service.
Response from CASTLE TERMITE & PEST CONTROL

"We are glad that you are happy with our service, [Member Name Removed]. Thank you for the review."

Judy B.
Aug 2016
5.0
Yes, I recommend this pro
$89
The provider was extraordinary. He arrived promptly and was very kind. He did an excellent job and I would not hesitate for a moment to use this company again. In fact, I will recommend  Castle and Termite control to my family and friends. Excellent, excellent job. Hard to come by these days!!

Response from CASTLE TERMITE & PEST CONTROL

"Thank you so much for the glowing review, [Member Name Removed]! Happy customers are very important to us!"

Rachel P.
Jul 2016
5.0
Yes, I recommend this pro
N/A
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for the positive review, [Member Name Removed]."

N B.
May 2016
4.0
Yes, I recommend this pro
$1,700
Gave an estimate based on a full inspection of the house. We had called them after seeing swarming  termites in a bathroom. Mathew gave us an estimate of $1800 after measuring the perimeter of the house. The estimate also included spraying all the rooms for insects. The original proposal  was to treat all around the outside of the house through"rodding" and" trenchig". Inside the plumbing behind each bathroom would be drilled through the foundation and pumped with the chemical. The other plumbing cavities would be sprayed with a liquid treatment.  
When I compared it to an estimate from a competitor I realized that his measurements of the perimeter  in linear feet - on which the estimate is based on - was high by 30%. When I pointed this out  Mathew could not explain why the linear foot measurements were off by such a large amount. However he lowered the estimate by $200, but at the same time eliminated the need to drill behind the plumbing of the master bathroom and restricted making a trench only on the side of the house where there was evidence of the termites instead of all around the house as originally proposed. So I am not sure if the $200 discount was because of the reduced work or as a compensation for  a misquote based on a  high perimeter footage 
Nevertheless, I chose to go along with the proposal. Mathew and his colleague arrived on time, they went about their work professionally and explained everything well and finished in a little over three hours.. Mathew explained that the warranty was good for 10 years and includes an annual inspection at my initiative. If they find evidence of termites it will be restricted to spot treatment only rather than a full treatment due to EPA restrictions

Kay R.
Apr 2016
5.0
Yes, I recommend this pro
$94
Superior performance and professionalism. Caught the mouse the first day! And the skunk removal went as planned! I have been using this company for many years and think they are absolutely the best!
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for the positive review, [Member Name Removed]. We are glad that you are happy with the service we provided."

Lucy P.
Apr 2016
5.0
Yes, I recommend this pro
$430
I just bought a house and was aware that there were small signs of termites. When we started moving in, there were a couple times that we saw a termite in the bathroom. I called Castle Termite and Pest Control to take care of this. The customer service was great. Chris Hoover showed up and inspected the outside of my house first then came inside. He found that there were minimal signs of termites in the area where my water heater is. He assured me that he would be able to take care of that with a spot treatment. He gave me great advice regarding termites and did not try to sell me more than what I needed. I also asked for the general pest treatment since I just started to move in and did not want to see any other bugs. He gave me a bid right away and I called to schedule an appointment for the next day. 
Response from CASTLE TERMITE & PEST CONTROL

"We are glad that we could help, [Member Name Removed]. Thank you for the positive review."

Brent T.
Mar 2016
5.0
Yes, I recommend this pro
$360
They have exceeded services.
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for letting us know how we are doing! We appreciate you taking the time to fill out a review for us and we are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. It is time for your Renewal for another year. It will be the same price as last year. Thank you for choosing Castle! Your friends at Castle Pest Control!"

Leah S.
Feb 2016
5.0
Yes, I recommend this pro
The owner's manager of the other half of the duplex I own uses this exterminator.  Since roaches from their tenant were infiltrating my unit, we decided the best thing was to have her service provider spray both sides at once when the tenant vacated. Other owner picked up entire cost since the roaches were brought in by their tenant. Did a good job - roaches were gone within days and never returned.
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for letting us know how we are doing! We appreciate you taking the time to fill out a review for us and we are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. Please let us know if there's anything else you may need. Your friends at Castle Pest Control!"

Janet R.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for letting us know how we are doing! We appreciate you taking the time to fill out a review for us and we are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. Please let us know if there's anything else you may need. Your friends at Castle Pest Control!"

Brandon W.
Feb 2016
5.0
Yes, I recommend this pro
$300
They did a great job.
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for letting us know how we are doing! We appreciate you taking the time to fill out a review for us and we are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. Please let us know if there's anything else you may need. Your friends at Castle Pest Control!"

Robby N.
Aug 2015
5.0
Yes, I recommend this pro
$341
The service provider was right on time. He took the time to explain the details of the treatment for the ants. He went over my options and the pricing. Polite and friendly and I would use them again.
Response from CASTLE TERMITE & PEST CONTROL

"Thank you for letting us know how we are doing! We appreciate you taking the time to fill out a review for us and we are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. Please let us know if there's anything else you may need. Your friends at Castle Pest Control!"

Sheri C.
Apr 2015
5.0
Yes, I recommend this pro
$200
I like them. I have a regular contract with them. They had a good customer service. She's really quick to get back to you.
Response from CASTLE TERMITE & PEST CONTROL

"[member name removed], Thank you so much for the great review. We so appreciate our long standing customers. Please let us know if there's ever any problem you may encounter between your services. We will have have a technician there as soon as possible. Your friends at Castle Pest Control"

Jon C.
Jan 2015
5.0
Yes, I recommend this pro
unknown
Response from CASTLE TERMITE & PEST CONTROL

"Thank you! We appreciate your review and are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs. Please let us know if there's anything else you may need."

Donna K.
Jun 2014
5.0
Yes, I recommend this pro
$260
Great.  I was very happy to find out the damage around the garage door was just water damage and age, not termites. Braden explained what to look for to detect termites in the future and explained the warranty that comes with the service, so if I see any more, they will come back and take care of it. I was also happy to find that the treatment gets rid of ants. I was really relieved to find that the termites were limited to a small area, so it was not nearly as expensive as some of my neighbors have experienced.
When making your appointment, be aware that they don't do any work on the first visit- that's just the inspection to determine what they need to do and how long they will need to schedule the job.
I am really confident in the quality of the work that was done and it only took him a few minutes. I did not go for the 10 year warranty service because the infested area was so small, but if we had discovered a problem in other areas, I would have gone for the full site treatment.  I'm impressed with the integrity of this company because they could have lied and told me I needed the whole site treated and collected a very large fee, but they didn't.  What I thought was termite damage in the garage wasn't and he told me the truth about it. I'm very happy that I found an honest company.
Response from CASTLE TERMITE & PEST CONTROL

"Thank you! We appreciate your review and are committed to protecting your Castle! It's a pleasure to help you with any of your pest control needs."

Chris E.
Jun 2014
5.0
Yes, I recommend this pro
$100
easy to schedule, good price, came out and did all the work and the ants left us alone.  we typically will call them once a year for various pest matinenance and highly recommend them
Response from CASTLE TERMITE & PEST CONTROL

"Hi (removed member name) Thank you so much for your kind words and nice review of our company. I just wanted to let you know that you do show a $15 credit referral. We appreciate you recommending our company to your family and friends. Please let us know if there is ever anything we can do for you. Your friends at Castle Pest Control 817-485-4712"

Sandra D.
Mar 2014
5.0
Yes, I recommend this pro
$63
They have been very good. They are using a spray to attract them. They were up in the attic, and they were using a spray and traps. They did that a couple of times, and one time they caught a rat and removed it, then they didn't catch anything the second time, so they moved things around and caught another one. It was real quiet for a while, such that I thought that was that, then I heard some scurrying around, so I called them back out, and he came back out and set out new traps, and did other things. He does several things when he comes out. They found another break in, because every time he comes out, sometimes he finds something, and sometimes he doesn't, so he moves things around. They have been very helpful. I have used them for 2 months, and the problem is that I have used them for the past two months, and they have come out each time, and they put the bait out, and you can call them and schedule and they will come out. We are now going into April, and the charge of $63 per month is getting a bit too much. They are doing everything on their side, and it is frustrating on my part. He is putting what he is supposed to put out, and he has been to the attic, and he talks to my son, but I am not sure he has the problem solved. He has been very thorough on his part, I don't feel like he is not doing his part. The rats are chewing up the line to my washing machine, so it is quite frustrating on my part, to replace the line. My son-in law came the second time to change the line out, and it was a month or so because he was catching them, and the problem was back last month. He put some traps behind the washing machine, but that would catch the one that goes back there.  I thought the price was fair, because I have to get rid of them, and they chewed up my line and I didn't know how much it would cost. Their price would be worth it, if they could get rid of them. Everything is fine, we are just not getting rid of the problem, and I don't think it is their fault. One time I heard the trap, and I called them, and she apologized because it was 3 days before they could get somebody out. Once he was here, he was here on time.
Response from CASTLE TERMITE & PEST CONTROL

"Hello Ms [member name removed] - Thank you for the nice review. I'm going to forward this to Chris and let him know you're still having a problem. If they gave you a list of things you can do on your part - stick with the plan. Thank you and please give us a call if you have additional questions."

Richard H.
Jan 2014
4.0
$50
Still have the issue.
Suanne G.
Nov 2013
5.0
Yes, I recommend this pro
$200
They were prompt, courteous and efficient. They had no problem explaining the whole process to me.
Response from CASTLE TERMITE & PEST CONTROL

"Thanks for the great review!"

Karen M.
Oct 2013
2.0
$170
My laundry room was infested with small black bugs.  Under the magnifying glass you could see they had a little horn like a rhino and resembled a beetle.  We tried treating them ourselves, but after numerous times with spraying the inside and out to no avail we called in Castle.  They sent someone right away who was polite and on time, but unfortunately for us they did not recognize the bug for what it was (it turned out to be weevils).  They sprayed all around and laid down bait and on a second visit posion all with no results whatsoever.  When the first treatment didn't even slow down the bugs, you would think they would try something new but not these guys.  They did the exact same thing with equally poor results.  Finally we contacted a second company, Mid-Cities Pest Control and they sent a person who knew exactly what to do.  Mid-Cities Pest treated for weevils and their first treatment almost vanquished them.  However we were still getting a few so they came out again and managed to spot the food source (an old bag of dried corn I had forgotten about high up on a shelf).  They removed the corn, treated again and now I'm bug free.  So the lesson to be learned from this is:  if you are going to have a pest control company, learn your pests!  Castle was friendly and punctual, but they just didn't get the job done.  Call Mid Cities instead!
Zach C.
Jul 2013
5.0
Yes, I recommend this pro
$50
Investigated cause of dirt and droppings in my garage.  Determined to be from ants nesting near my cool water pipes.  Spent 30 minutes looking and gathering facts, and flat out told me he wasn't sure and had to call his boss to figure out what it was.  I'd prefer "I don't know" over "I'm guessing and here is a $300 bill" any day.  Boss informed us both it was simply fire ants trying to get out of the heat using my cool water pipes.  Paid for fire ant perimeter treatment and very pleased to find out it is not termites.  They did not charge me for the consult so I essentially got 45 minutes of time, plus perimeter spray for $50, complete with honest answers and excellent work.  Would recommend any day.
Guy showed up 5 minutes early to our 12:30 appointment, always a huge bonus in my book.  Honored the Angie's list $35 coupon on an $80 service.
Response from CASTLE TERMITE & PEST CONTROL

"Thanks for the great review [member name removed]!"

Debbie M.
Jul 2013
4.0
Yes, I recommend this pro
$54
He gave us a good price and they came out in a reasonable amount of time. My only concern is that I asked if he saw a lot of bugs and he said no. They were definitely there so I don’t know how thoroughly he inspected.
George S.
Jun 2013
5.0
Yes, I recommend this pro
$950
I noticed some flying insects inside one of our backrooms that appeared to be termites or carpenter ants.  Called the company on Wednesday and had an appointment for the next day.  The service technician arrived right on time and after checking the room and finding insects and evidence of a colony, it was determined that indeed it was termites.  I was quoted a price and told that the office would call and set up a treatment time if I decided to do it.  That afternoon, Tami called and when I told her that we found their company on Angie's list, she gave me a $300 discount.  After answering all my questions, since we do have a cat, Tami said she would check with the owner to see when the treatment could be done.  The next day she called and said the ten year warranty would only be good if they could foam around the plumbing inside of the house too, but that would increase the cost by $280 dollars, but they would give an additional $100 senior citizen discount for a total of $400.   After discussing it and having all my questions answered, the treatment was scheduled for the following Tuesday.  Right on time, three technicians arrived and after telling my wife and I exactly what they were going to do, we asked them to show us what the inside foaming would consist of. After they checked inside and assured us that the foaming would be no problem and would not harm the cat, we asked them to start on the outside while we cleared out under the sinks so they could do the foaming around the inside pipes. Two hours later they finished and insured we knew exactly what they did and answered any questions we had.  Once a year, throughout the warranty, they will come back at no additional cost to inspect to be sure that there was no evidence of termites and would treat as needed. They also told us about the other pest control programs they offered and about a discount if we recommend their service to neighbors and friends that did use them.  It was great to work with such professionals and would gladly recommend them to anyone that needs their type of service.
Showing 26-50 of 70

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FAQ

CASTLE TERMITE & PEST CONTROL is currently rated 4.9 overall out of 5.
CASTLE TERMITE & PEST CONTROL accepts the following forms of payment: CreditCard
Yes, CASTLE TERMITE & PEST CONTROL offers free project estimates.
No, CASTLE TERMITE & PEST CONTROL does not offer eco-friendly accreditations.
No, CASTLE TERMITE & PEST CONTROL does not offer a senior discount.
Yes, CASTLE TERMITE & PEST CONTROL offers emergency services.
No, CASTLE TERMITE & PEST CONTROL does not offer warranties.

Contact Information

PO BOX 210606, Bedford, TX 76095

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