Touchstone Plumbing Inc

Description of Work: Replaced parts in shower off, A/C knob & same in bathtub, replaced diverts in tub faucet replace 2 outside faucet.

Description of Work: I have had two slight pipe leaks under sinks recently with faucets that we installed ourselves. The first one we called another plumbing company that came and added some putty, was here for 20 minutes and charged me $120.00. When we dircovered a leak in a different faucet I called Touchstone. He was here when he said he would be here. He performed the same type of repair in the same amount of time as the previous contractor but only charged me for a service call $84.50, much more reasonable for the work done. I will be calling Touchstone for any future repairs to plumbing.

Description of Work: We bought an mid-70's vintage home in January that had been a rental. We found some leaks in the overflow drain for the bathtub, had the toilets resealed and a line run for an icemaker in the kitchen.

Description of Work: My husband and I bought an old 1938 bungalow that we are remodeling for I rental income. I called Touchstone and a few other plumbers for the plumbing portion of the remodel that would be extensive and quite costly.

Description of Work: Install owers main shutoff valve.

Description of Work: I had Touchstone come out to find and repair an outside leak from the main street line right after the water meter. They checked the sprinkler system too and worked efficiently to find and repair the problem while along the way offering advice on the water lines and system. In a world where good help is hard to find, my first experience with Angie's List and finding the right plumber at the right price (while also getting a discount) was a good one, no doubt. Thanks!

Description of Work: Malfunctioning water heater needed to be inspected and repaired.

Description of Work: Removed old toilet from premises and installed new one. Replaced stopper mechanism in master bath sink. Repaired leaking faucet in master bath bathtub. Replaced sink faucet in guest bathroom. Replaced sink faucet in kitchen.

Description of Work: Replaced a Pressure Reducer Valve.

Description of Work: Did not resolve leak or poor water pressure issue.

Description of Work: They came out and repaired a leaky toilet that involved replacing seal and fixed pipe in wall. Also, replaced tub valves.

Description of Work: Replacement of toilet valve, and two under-sink cutoff valves.

Description of Work: Was asked to replace the pressure valve, which they did. However, it turned out the old valve had been covered by a couple feet of dirt so some digging was involved, and they decided to extend the pipe to make it easier to replace the next time. I was not there, but my tenant verified what was done.

Description of Work: They installed the toilet upstairs.

Description of Work: I tried. I really tried to use them. They said them would come the first day but cancelled saying they had a guy out and one at the doctor and asked to reschedule the next day. I agreed and left for a movie. They called me while I was in the movie and said they were on their way. I called back after the movie and they said they would come the next day and I would be their first appointment. I called the next morning at 7:30 and left a message on the machine asking them to confirm they were still coming since appointments start at 8. No return call. I called back at 8:30 and was told they were just now doing their schedules for the day and would call me back within 30 minutes. I didn't hear back until 10:30 when Keith called to say he was on his way. I told them I had already called someone else. I had, but didn't have an appointment with anyone yet, but they had already list my trust. No apology, no explanation, no "what can I do to fix it".

Description of Work: An older gentleman came out and gave me a higher estimate to tap into my existing 1.25" gas pipe line from the back wall where the pipe enters the house and run it to two new furnaces about 10' apart about 20 feet from the wall up in the attic. Upon closer inspection, it turned out that the 1" gas pipe line to be tapped into was about 3' behind the first furnace.. I also had Lanier Plumbing come out and even after multiple calls (11/3, 11/5, 11/18, 11/21, 11/28, 12/2) asking for a quote, I never did get a formal quote. I wouldn't waste my time with Lanier! Custom Plumbing quoted me $1,495 from the back wall. Steve's Plumbing quoted me $1,665 from the existing attic pipe!. I am a new Angie's Member and my biggest complaint is that there is no useful analysis of the reasonableness of the vendors charges which is what I am trying to demonstrate here. My primary concern for tapping into the existing gas pipe in the attic was whether there was sufficient capacity to run all of the gas appliances if they were all pressed into service at the same time. I didn't experience any problems through our mild 2011/2012 winter. Touchstone tapped into the existing 1" gas pipeline and ran the extension of the pipeline not along the floor (as is typical) to the two furnaces as I expected but rather up and along the ceiling before dropping down to each furnace. Floor clearance was not an issue. They were prompt and on time. Except for them not running the extension on the floor of the attic as I had expected,

Description of Work: This is my plumbing company of choice. I found them on Angie's list. I've used them several times for different problems. They've installed two hot water heaters in different houses, taken care of simple issues like leaky faucets and when the sewer job was too big for them, they recommended someone great to take care of it. Most recently they installed a new garbage disposal and fixed a leaky bathroom faucet. I trust them completely and appreciate their professionalism, caring attitude and responsiveness.

Description of Work: They performed two minor plumbing services for us.

Description of Work: Fixed Leaky shower head that had been installed improperly

Description of Work: Run piping and install a new hot water heater. We were moving a hot water heater from inside the home to the garage so flooding couldn't be a problem.

Description of Work: Touchstone Plumbing replaced a faucet and a tub/shower, and installed 2 toilets.

Description of Work: Touchstone Plumbing installed a toilet several months ago. The new toilet kept leaking at the bottom so they came back to install a new wax ring.

Description of Work: No hot water in master shower (2 heads) and in master tub. Identify problem and fix both. I was afraid that the master shower would require that he cut into the tiles; no, not necessary. Replaced parts in both shower heads and checked out both water heaters The one in the attic was turned off. Turning it on gave hot water to the tub. Had to order parts for the master shower heads. $280 worth of Kohler parts. Once parts came in, he returned to install. He left and still no hot water in shower. He returned and removed the lever that was inside to keep from being scalded and now i can take a very hot shower

Description of Work: I called Touchstone this afternoon about a clogged toilet. Their despatcher checked to see whether they could send a plumber today. Because they did not have good avaiability today, she referred me to Johnny Rooter who stated that they can come this afternoon. I am pleased that Touchstone referred me rather than string me along promising service that they were too busy to provide today.

Description of Work: I have used this company three times now, the latest for replacing a disposal which had been leaking water under my sink for some time.