Approved ProAbout us
Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.
Business highlights
Services we offer
Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
ask for details
Accepted Payment Methods
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by NorthStar Moving Co
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 8% | ||
| 3% | ||
| 2% | ||
| 4% |
Filter reviews by service
"Dear Angie’s List Member, While we certainly hope you will not “repeat” your moving experience any time soon, we are glad that you felt we were able to make your stressful day a little nicer. We pride ourselves on thinking outside the box when it comes to moving your belongings. It is always our goal to get the job done right by whatever means necessary. We wish you nothing but happiness in your new home. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Correctly assembling beds is kind of our thing. We’re so happy we were able to provide you a move with no complaints. We hope you are incredibly happy in your new home! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Thank you for taking the time to share your experience with our company! If we are able, we would be honored to assist you in the future. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience! We hope you are incredibly happy in your new Orange County home. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, We are so pleased to hear you say we provided you with 5 star service! We hope you are incredibly happy in your new Wisconsin home and that you enjoy cheese very much, as one will no doubt benefit the other. :) All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, Fast and Safe is our motto! Thank you for taking the time to share your moving experience! All the best, Lauren Fitzgerald Client Loyalty Team"
The company's customer service representative did contact me by telephone a few days later. She apologized for what happened, but by that time, I had hired a U-Haul and 3 men and completed the job. I am disabled and to be left in the lurch surrounded by boxes on the day of my move was a great inconvenience. The company offered me something for my inconvenience which I thought was professional of them. If I had been able to get past the "supervisor" that morning, we probably would have resolved it, since the customer service representative was very reasonable. My advice: Get it in writing all beforehand!
Another update! The company has decided not to compensate me for any inconvenience.....not professional after all.
"Dear Angie’s List Member, We were grateful you took the time with us on the phone to clear up any misunderstandings surrounding your attempt to move with our company. We wish we could have earned your business. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience. We understand that no move is perfect, but we try to put all our energy into reaching for perfection, anyway. We are so glad that our team was able to handle any bump in the road that came your way. We wish you nothing but happiness in your new home! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, Thank you for taking the time to share your moving experience! The pleasure was all ours. :) All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, Thank you for your business!! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, We are so glad that we were able to give you a great “in house” move! Choreographing many moving parts is part of any household move, but in your situation, we are especially glad that we pulled off the trifecta: garage sale, store delivery and downstairs storage! We hope you are very happy in your newly rearranged home. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience!! It was our absolute pleasure to deliver as promised. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, We love hearing you think we’re the best of the bunch! It is always our honor to work quickly but carefully to make sure your move is a smooth one. We wish you a lifetime of happiness in your new home! All the best, Lauren Fitzgerald Client Loyalty Team"
Pros: the actual movers were great. Luis, Vinnie, and Andrew were punctual, polite, professional, and respectful. My things were delivered within the delivery window, and I received plenty of emails from Cesar as well as phone calls from Randy well in advance. Everything made it there safely and in one piece, and for a reasonable price.
Cons: the pickup and delivery days require 6 hour windows, which makes scheduling difficult (ie I had to take full days off work). My pre-move estimate also had several typos (wrong inventory list, wrong pick up date, wrong delivery window), which was nerve-wracking. Fortunately, the movers give paperwork on the day of the move which corrected everything.
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience! We are very glad to hear that you were overall satisfied with your experience and that all your belongings reached you, as scheduled. We are very sorry that you had even a moment’s worry over a typo. Thank you for bringing this to our attention. Your comments are our best means of quality control and we truly appreciate them. So far as the pick-up and delivery window goes, unfortunately, this is an industry standard practice and is necessary given the unpredictable nature of the moving industry. One job may extend longer than anticipated or normal traffic delays could snowball into something unexpected. We wish that we could give all our clients precise pick-up and delivery times, but unfortunately, this is not something that is possible in our industry. We hope you are settling happily into your new home and wish you nothing but happiness! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, It is always our pleasure to make sure our clients know exactly what they should expect so far as price goes. We understand that budgeting your move is important and when we are able to give you a not to exceed quote, we are always glad that it is helpful to your overall budget. It would be our honor to assist you again in the future! All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, We have reached out in an attempt to resolve this issue, but as yet, we have not received your filled out claim form. Please know that we value your business and it would be our pleasure to assist you in any way that we can. Very truly yours, Lauren Fitzgerald Client Loyalty team"
"Dear Angie’s List Member, It was our pleasure to provide you with professional service. Our guys love hearing you thought they were talented and we truly appreciate the time you took to share your moving experience. All the best, Lauren Fitzgerald Client Loyalty Team"
Thank you Northstar for making a really stressful time that much easier!
"Dear Angie's List Member, We are so appreciative of, and honored by, your business. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie's List Member, Thank you for your business, Very truly yours, Lauren Fitzgerald Client Loyalty Team"
My fiancé and I sold our homes very quickly - to the first persons who saw them, in fact, so we haven't had time to purchase a new home. Both moves were complicated logistically, with most items from each home going to a storage unit and some going to our apartment. Our crews were careful to keep everything straight, handling our items carefully, quickly and with good humor throughout the day.
We loved our first crew of Gorge, Antonio and Alex so much that we requested the same crew for today's move. It turned out that Alex was not available today, but the team of Gorge, Antonio and Carlos did an equally terrific job.
From our first telephone contacts with the office staff to signing off on the delivery documents at the conclusion of the move, NorthStar was the best moving company that either of us had ever dealt with. Thank you, Angie's List, for helping us find them!
"Dear Angie’s List Member, It was our absolute pleasure to assist you and your fiancé with moving services, particularly as you sold your homes so quickly and were in something of a rush. We love being able to meet tight deadlines and help two people ready to start their long lives together get all their ducks in a row as they search for a happy new home. It would be our absolute pleasure to assist you again once you have had the chance to find exactly the right place to live. Until then, we wish you much happiness and joy together. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, We are so glad to be able to come through in your time of need! We accept your props and look forward to the rest of your move. :) All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, Easy peasy is practically our motto! We are looking forward settling you into your happy new home. All the best, Lauren Fitzgerald Client Loyalty Team"
"Dear Angie’s List Member, We are so glad that our team not only managed to fit your furniture into a difficult space, but that we were able to help you save some money along the way. We always try to provide tremendous value to our clients however we can. We hope you are incredibly happy in your new condo. All the best, Lauren Fitzgerald Client Loyalty Team"
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
2700 Louis Henna Blvd., Suite 100 Unit A9, Austin, TX 78664
Service Hours
| Sunday: | 10:00 AM - 8:00 PM |
| Monday: | 9:00 AM - 9:00 PM |
| Tuesday: | 9:00 AM - 9:00 PM |
| Wednesday: | 9:00 AM - 9:00 PM |
| Thursday: | 9:00 AM - 9:00 PM |
| Friday: | 9:00 AM - 9:00 PM |
| Saturday: | 10:00 AM - 8:00 PM |
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